Mobile Marketing Strategy: Time Inc. Final Presentation December 15, 2009 Wireless Marketing: Reaching the Third Screen, X50.9509.001 Fall 2009 Instructor: Maya Mikhailov Gary Hahn Sean Gregg Carl Cohen Brad Kuhns Time Inc., a division of Time Warner • 21 U.S. magazines and 26 U.S. websites • 115+ titles worldwide and 48 websites worldwide • 18.7% share of overall domestic magazine advertising • U.S. websites attract 27 million unique visitors each month and more than 2 billion page views each month. • In the top 20 largest online media properties in terms of monthly unique visitors, page views and time spent per user 2008 Circulation People Time Sports Illustrated Southern Living Real Simple Money Cooking Light 3,746,000 3,374,000 3,239,000 2,818,000 2,003,000 1,934,000 1,816,000 Entertainment Weekly InStyle Golf Magazine Health Essence Fortune People En Espanol 1,805,000 1,792,000 1,413,000 1,377,000 1,005,000 830,000 540,000 Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Current Situation and Challenges • Revenue and advertising sales down significantly for print magazines • Digital ad revenue has not made up for print losses • Massive cost cuts and layoffs continue • Magazine industry has not come up with a profitable business model for the digital era • Tremendous competition for readers on the web: Huffington Post, TMZ, Politico and thousands more • Time Warner’s CNN network and its aggressive digital and mobile strategies may limit Time Inc.’s digital initiatives with certain titles • Time Inc., Condé Nast, Hearst, Meredith, and News Corporation jointly announced on 12/8 that they have entered into an independent venture to develop open standards for a new digital storefront and related technology that will allow consumers to enjoy their favorite media content on portable digital devices Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Current Digital Strategy Observations • Websites are typically online versions of the magazine • Strong focus on being wherever possible on the web: Facebook, Twitter, RSS feed, widgets • Larger titles have e-mail newsletter signups • Revenue is advertiser driven, content is free • Strong push to subscribe to hard copy of magazines • Primary Objectives: Extend the brands Increase advertising revenue via new reach via digital platforms Sell subscriptions and newstand Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Current Mobile Strategy “You know it’s not just about putting up content on the phone – that’s fairly easy – but it’s about mobile experiences that are meaningful to the consumer and that requires a little bit more thought and effort.” Scott Williams, Vice President, Business Development and Mobile - Time Inc. Mobile Marketer, 2/13/08 SMS Alerts People, CNNMoney.com, (and also regular CNN) WAP Site Time Magazine, People, SI, CNNMoney.com (combined Fortune and Money with CNN), InStyle, Golf iPhone App People, Time, SI, SI Swimsuit ($2.99), CNNMoney.com, InStyle Blackberry App Time, SI, CNNMoney.com Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Marketing Opportunities • Create more enriching experiences for existing Time Inc. magazine readers: More relevant and personal More immediate More interactive and engaging New social networking opportunities Location-based opportunities • Expand readership base for many of the magazines with mobile applications • Start developing/testing content for next generation of e-readers/mobile devices • Experiment with new opportunities for advertisers • Develop new revenue streams with mobile applications Near Term Strategies • Improve current mobile efforts for Time, People, Sports Illustrated and InStyle • Develop mobile strategy for magazine titles with readership demos most receptive to mobile apps: Entertainment Weekly, Health, People En Espanol, Teen People Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Marketing Opportunities: Improve Current Tactics Be More Immediate • Enhance existing Apps with in-app news alerts • Introduce SMS alerts for breaking news for Time and Sports Illustrated (already exists for People) Readers could select categories for which they want breaking news alerts • Introduce SMS for polls/voting on hot topics, readers can preselect categories to participate in Go Local • Add local sports, entertainment/lifestyle and fashion news for top 25 markets available on WAP sites, Apps and SMS alerts, readers can customize their preferences • Add official magazine bloggers/photographers for local markets to enhance local coverage • Add more images and video of local events Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Marketing Opportunities: Improve Current Tactics Push the Social • Add more share/forward to friend features on WAP sites and apps • Introduce SMS for polls/voting on hot topics, readers can preselect categories to participate in Broaden Mobile Reach • Optimize existing e-newsletters for mobile (People and InStyle) • Introduce Sports Illustrated app for Droid phone • Consider introducing SI WAP site and SI SMS in Spanish Cross Promote • More “Go Mobile With Us” ads in magazines (use Time Inc. remnant space) • Banner ads on magazine websites and mobile sites to cross-promote • Leverage big events where mobile immediacy matters and promote heavily leading them: World Series, Academy Awards, and major news events Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Marketing Opportunities: By Publication Category Health Magazine • Introduce iPhone App to enhance well-being, featuring content from website Recipe finder, healthy eating/weight loss tips, calorie counter, symptom checker, drug interaction analyzer, medication reminder, etc. People En Espanol • Leverage high mobile data usage among Hispanic population • Add Hispanic e-newsletters, WAP site and SMS news alerts Teen People • No longer a separate Time Inc. title – but can live again in Mobile via SMS alerts, focused on entertainment/lifestyle for teen girls • High SMS usage among teens will foster sharing and forwarding of Teen People news stories and images, driving teens to the People website and magazine • Consider MMS video messages as smart phone usage grows Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Specific Publication Focus: Entertainment Weekly Entertainment Weekly is your all-access pass to Hollywood’s most creative minds and fascinating starts. We’re the first to know about the best (and worst) in entertainment, and with our sharp insight and trusted voice, we keep you plugged into pop culture. This is where buzz begins. “All Access” “First to know.” “Plugged into pop culture.” “Where the buzz begins.” 73% read the magazine because it gives them the information to be “in-the-know” and “up-to-date.” 71% read EW because it’s their “one-stop-shop” for all their entertainment needs. 64% agree that they read EW because it is a “trusted source.” To do these things really well in 2010 – there must be a mobile strategy. Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Strategy Recommendations: Entertainment Weekly SMS • Breaking news alerts • Customized alerts: Hot News, Movies, TV, Music, Books, “Must List” • Airport Landing, text to receive entertainment options for that city • Real-time messaging during major events: Academy Awards, GRAMMY Awards, movie premieres • For EW subscribers only: special, last-minute invitations to concerts, movie screenings, book readings, restaurant events via SMS • Polls on hot entertainment topics via SMS (Tiger Woods, Academy Awards, Best and Worst of 2009) • Prominent “Forward to a Friend” feature Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Strategy Recommendations: Entertainment Weekly EW WAP Site • Easy navigation to: Movies, TV, music, books sections plus key magazine features: Hit List, The Must List, First Look, and more • Video clips • EW photo archive for sharing and use as wallpaper • Special EW subscriber section with special offers, discount coupons, etc. • Prominent “forward to a friend/share” features Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Strategy Recommendations: Entertainment Weekly EW iPhone App, utilizing GPS as needed • “EW Recommends” application with top picks for movies, TV shows, DVDs, music, etc.; plug in your preferences for customized recommendations • Include location-based recommendations for restaurants, theater and concerts • Serve as concierge service for travelers: What is there to do in Atlanta tonight? Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Advanced Mobile Technologies New line structure, first come, first serve Take advantage of the Queue, content is always at arms length in line, scan activated pre-programmed widgets will allow for content extraction, the line may reflect the store exit which is fitted with scanners to read payment from encrypted wireless device. The content would need to be more free-form in terms of access to a particular title, media type or format. #18: Checkout Lines Wait of 21 on Consumer Reports “21 most annoying things” Annoying, sure. But better than the alternative: total chaos as customers rush the LAURYN (Portland): Hi. I have little kids cashier, have fist fights, and shoot or trample and I wait in a lot of lines. And I always one another. have my knitting with me. I have a ball of 'Dr. Queue' Helps You Avoid Rage In Line November 24, 2009 MIT Professor Dick Larson, also known as "Dr. Queue," talks about the psychology of waiting in line, and how to avoid "queue rage" this holiday season. Professor Larson has been dubbed Dr. Queue for the 30 years he spent studying the psychology of waiting on line. He's done experiments in banks and supermarkets and amusement parks, and works on ways to make that interminable wait seem shorter or even fun. yarn in my pocket or my purse and I knit in line…. I don't get as sucked in as I do to a book or a magazine, where I lose track of where the line is going. read buy past Prof. LARSON: In fact, there's a senior day in certain places in south Florida where - usually it's Wednesday that they announce a 10 percent discount for seniors in various places, various retail establishments. And I've been told that the seniors kind of get dressed up and view this as a social occasion because they do exactly what Tom suggested. They go and actually enjoy these lines because it's an opportunity to meet other seniors in their community. Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Advanced Mobile Technologies • High Game consumption • GPS function based challenges • Movie content Games Social CHRIS: Hi. I just wanted to say two things. The first thing is in line, normally anyone in my generation, we've got our iPhones or Droidz or Google-powered phones, and we're just doing our Facebooks and, you know, just checking, so it doesn't seem like much of a wait for us. And the second thing is that I do in line is, well, wait. I - we're a nation and country of just running around, picking up the kids, dropping off the kids, going to work back and forth, and just rush, rush, rush. And that five minutes in the line right there, just standing there might be your most calm moment of your day. TOM (Long Island): When I'm on line, especially in an airport, I usually just strike up a conversation with somebody. They're in the same fix I am so we might as well pass the time doing something. And usually, you find out something really interesting about the person or you find that you have something in common. And before long, you know, you're at the front of the line and it's done. And I don't know, just sort of a habit - my wife and I both do it. There are behavioral modeling tools to track eye movements, location tracking through click through and near-term conversions into media properties. Retailers will perform Market Basket analysis on the effectiveness of merchandising placement. Weather Travel Lodging • Instant access financial news, stocks, current events • Location based services Video Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Advanced Mobile Technologies PLICA Increased screen size emulates Netbook, smaller more personalized 2-5 years away- strong market penetration. Wearable function based specifity in electronic devices, jewelry- object based, wearable ringtones or pulse may have some more pleasant near-field applications. Will have a short lifespan 5-10 years away. http://allabout-tech.blogspot.com/2008/08/cell-phones-of-future.html Nanotubes, depending on their structure, can be metals or semiconductors. They are also extremely strong materials and have good thermal conductivity. The above characteristics have generated strong interest in their possible use in nano-electronic and nano-mechanical devices. For example, they can be used as nano-wires or as active components in electronic devices such as a field-effect transistor. Nanotubes are made from carbon, an organic material for potential biological integration or perhaps ceramics as room temperature superconductors. 10-15 years away. Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Advanced Mobile Technologies • Live video streaming from behind-the-scenes at major events: Academy Awards red carpet and press room red carpet at movie premieres backstage at American Idol • For EW subscribers, expand “First Look” features to preview TV episodes and music releases before official release date • EW Access pass for special events sent to EW subscribers via SMS utilizing NFC (movie previews, concerts) • For EW subscribers – personal polling via SMS, text EW with your entertainment question – get results from EW readership in 24 hours Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Success Metrics For EW • Significant increase in digital advertising revenue due to mobile platforms • Increase in subscriptions and newsstand sales • Increase/visit and page views on EW.com • iPhone app downloads • Number of forwarded SMS texts and articles (WAP and iPhone App) • Number of SMS texts/participation in SMS polls • Increase in social media activity relating to EW Mobile Marketing Strategy: Publishing - Time Inc. | Final Presentation | December 15, 2009 Mobile Marketing Strategy: Time Inc. Final Presentation December 15, 2009 Wireless Marketing: Reaching the Third Screen, X50.9509.001 Fall 2009 Instructor: Maya Mikhailov Gary Hahn Sean Gregg Carl Cohen Brad Kuhns