Operating Experience Committee Conference Call Minutes Tuesday, August 9, 2011 August 9, 2011 Call Time: 11:00 a.m. - 12:00 p.m. EST Call-In Number: 301-903-7082. Confirmation #: 330796 (80 lines) AGENDA Welcome Jeannie Boyle Group Sharing of Recent Lessons Learned – Be prepared to discuss YOUR recent LL. All Sharing of Lessons Learned from OPEX assessments (i.e. HS-64, PSO, Site Office, and internal assessments) - SR Assessment – Paul Daugherty, All DOE SR Identification of External Events for Review All Discussion on a paper entitled Management Walk-Arounds: Lessons from the Gulf of Mexico Oil well Blowout (by Professor Andrew Hopkins, Australian National University) Brian Anderson, DOE ID Fall OEC Meeting at Hanford – September 13, 2011 (ISM Champions Workshop 2011 Website - http://www.ism2011.com/) Jeannie Boyle Roundtable / Subjects for Next Call All WELCOME / PARTICIPANTS # NAME SITE ORGANIZATION 1 Alp, Asu Argonne Site Office Argonne National Laboratory 2 Andersen, Bill Canada CANDU Owners Group Inc. (COG) 3 Barber, Sherry ORO Navarro Research & Engineering Inc. 4 Barrick, William NSO Nevada Site Office 5 Bentley, Jeffrey SR Savannah River Operations Office 6 Blank, Betsy ORP Washington River Protection Solutions (WRPS) 7 Boyle, Eugenia DOE HQ HS-24 8 Branson, Gary INL Battelle Energy Alliance, LLC 9 Brown, Sharon DOE HQ HS-24 Pantex B&W Pantex 10 Butler, Michael OE Wiki @ http://operatingexperience.doe-hss.wikispaces.net/ OE Summary Blog @ http://oesummary.wordpress.com/ Page 1 # NAME SITE ORGANIZATION 11 Cheng, Sam LASO Los Alamos Site Office 12 Clarke, Debbie ORP Bechtel National Inc (BNI) 13 Cochran, Teresa J. Oak Ridge - ORNL UT-Battelle/ ORNL 14 Collier, Linda LANL Los Alamos National Security 15 Doane, Bob Thomas Jefferson National Accelerator (TJNAF) Jefferson Science Associates (JSA) 16 Du Bose, Rick DOE HQ FE 17 Emanuelson, Kay INL/ AMWTP BBWI/AMWTF 18 Estes, Tracy Princeton Site Office PSO 19 Fong, Jackey Atomic Energy of Canada, LTD Chalk River Laboratories 20 Forshey, Cathy PPPO Wastren-EnergX Mission Support, LLC 21 Foster, Steven RL Washington Closure Hanford (WCH) 22 Haynes, Rick PSO Pantex Site Office 23 Heard, Marie Stanford Site Office (SSO) SSO 24 Horning, Jeff Livermore Site Office (LSO) Lawrence Livermore National Laboratory (LLNL) 25 Hubbard, Chelsea Oak Ridge ORO (for EM) 26 Hutto, Rod SR Savannah River Nuclear Solutions 27 Langstaff, David RL Richland Operations Office 28 LaPointe, Todd DOE HQ CNS 29 Longpre, Dan PPPO Wastren-EnergX Mission Support, LLC 30 Lopez-Cardona, Emma DOE HQ EM 31 Lowry, William NETL Albany, Fairbanks, Morgantown, Pittsburgh, & Tulsa 32 Menas, Matt NETL Albany, Fairbanks, Morgantown, Pittsburgh, & Tulsa 33 Mitcheltree, Brian RL CH2MHILL Plateau Remediation Company (CHPRC) 34 Napier, Amanda R PPPO Wastren-EnergX Mission Support, LLC 35 Neil, Dave Idaho Operations Office ID 36 Norbury, Michael DOE HQ NA-712 37 Owen, Donald Defense Nuclear Facilities Safety Board DNFSB 38 Patel, Jay Rockville Nuclear Regulatory Commission (NRC) 39 Pearson, John Oak Ridge ORAU 40 Pottelberg, Paul Atomic Energy of Canada, LTD Chalk River Laboratories 41 Price, Stephanie SR Wackenhut Services, Inc 42 Ramsey, Kenneth SR - NA-26 MOX Services 43 Roberson, Waynette PPPO Swift & Staley (SST) 44 Robison, Camille INL/ AMWTP BBWI/AMWTF 45 Roddy, Michael Watts Bar Unit 2 Tennessee Valley Authority (TVA) 46 Roggenkamp, Ken Kansas City Site Office KSO 47 Schutt Bradley, Joanne East Tennessee Technology Park Bechtel-Jacobs 48 Schwehm, Kelly SPRO SPRPMO 49 Shidal, Suzanne PPPO LATA Kentucky 50 Staffo, Gary DOE HQ EE-3C 51 Sterling, Michael ORO Navarro Research & Engineering Inc. OE Wiki @ http://operatingexperience.doe-hss.wikispaces.net/ OE Summary Blog @ http://oesummary.wordpress.com/ Page 2 # NAME SITE ORGANIZATION 52 Stolte, Bruce Nevada Site Office NSO 53 Warwick, Keith LSO Livermore Site Office 54 Wright, Natasha V. C. Summer Units 2 & 3 South Carolina Electric & Gas Co. GROUP SHARING OF RECENT LESSONS LEARNED 1. Crane Operation Steve Foster (WCH, RCC) – In June 2011, they submitted a Lessons Learned about a crane incident that occurred at Hanford. During a work pause, the crane operator stayed in the cab reading the manual and did not properly set the brake lever. The brake knob could give the appearance that it was engaged, when in fact it was not. Because of the wind, the crane boom began to move, and the crane operator was not aware of it. Another worker saw the problem and stopped the crane, but not before it struck the side of a building. The older model cranes (1960’s) had this type of knob that could turn and make you think it was engaged. They installed a locking mechanism so it wouldn’t happen again. Question: Was this a human error? Answer: Yes. The crane operator was not aware of the wind and did not verify the lever was in the right position because he was focused on reading. Question: Do the current crane models also have this design issue? Answer: This is a common design. Question: What is the Lesson Learned? Answer: The lessons learned are 1) the crane operator needs to be familiar with the crane and its operation, and 2) the crane operator needs to be conscious of the site and conditions; maintain situational awareness. In this case it was the wind. Reference Lessons Learned: RCCC-2011-0015, BLUE - Attention to Detail is Important When Operating Equipment, at https://ll.hss.doe.gov/FoundLesson.asp?mItem=4231&websearch=yes&keyword=1@. 2. Data Plates on Forklifts Kay Emanuelson (AMWTP, Idaho) – Published a Lessons Learned concerning the importance of checking the data plates for the ratings on tires before putting them on forklifts. The vendors sometimes are not aware of this tire rating. The lesson learned is that rolling stock tires should comply with the data plate’s tires rating. Comment: Jeff Horning (LSO, DOE) – Based on the issued lessons learned, they looked at five forklifts. Three new ones have tire info on the data plates. The ratings don’t match on one older forklift. Now we question the practice of replacing tires. Tires with cuts were noticed on the 6-month preventive maintenance, but should have been seen by the daily inspection. OE Wiki @ http://operatingexperience.doe-hss.wikispaces.net/ OE Summary Blog @ http://oesummary.wordpress.com/ Page 3 Reference Lessons Learned: 2011-ID-AMWTP-0010, GREEN - Forklift Air Pressure and Tire Ply Rating Issue, at https://ll.hss.doe.gov/FoundLesson.asp?mItem=4217&websearch=yes&keyword=1@. 3. Interrupted Asphyxiation Todd LaPointe (CNS, DOE HQ) – The Firebird Forum sends out a monthly newsletter and this one was about a near miss during a nuclear power plant test. The plant performs butterfly valve purges routinely. On this day the engineer’s test plan included a mechanic, the supervisor, and an Environmental Safety & Health representative. To test the valves, the mechanic needed to enter a 4-foot enclosed room that was narrowed down to 2.5 feet when the valves were open. The test plan acknowledged that the confined space would be an issue, but it failed to mention that nitrogen gas would be used to fill the confined space. The mechanic donned the safety gear and attempted to perform the test. Unknowingly he began to feel the effects of the nitrogen, incorrectly thinking it was his poor health state. His supervisor noticed his symptoms and also incorrectly attributed it to the mechanic’s known health issues. When the supervisor requested that the mechanic conclude the test, the mechanic declined and continued on. As it turned out, the mechanic came out without injury, but this was a situation that should not have happened. The lessons learned are that they were lucky, and they should not have done a test using the nitrogen gas; they should have used compressed air instead. There was a breakdown in the pre-job brief, because it did not adequately cover the work scope. Reference article: The Firebird Forum -Interrupted Asphyxiation - Oxygen-Deficient Space Created 20110808.pdf, at http://operatingexperience.doe-hss.wikispaces.net/file/view/The+Firebird+Forum+Interrupted+Asphyxiation+-+Oxygen-Deficient+Space+Created+20110808.pdf. SHARING OF LESSONS LEARNED FROM OPEX ASSESSMENTS (I.E. HS-64, PSO, SITE OFFICE, AND INTERNAL ASSESSMENTS) Savannah River Site Paul Daugherty (SRS, DOE) – SRS has a good program. They had one deficiency on their self-assessment and the deficiency is in dispute. The Site Track Analysis and Reporting (STARS) database is excellent and there is information available for Lessons Learned. There is one drawback for Lessons Learned: some people feel that reporting Lessons Learned is negative reporting; i.e., the less that is known about their issues, the better it is. SRS has a flagship program, but perhaps it could be more procedures-driven. Comment: There was a side discussion about the availability of the Occurrence Reporting and Processing System (ORPS) Daily Summary e-mail, which resulted in an interest by some on the call to be added to the daily distribution of it. Action: If you are interested in receiving the ORPS Daily Summary e-mail and you are a DOE or a DOE contractor employee, then please send Jeannie an email with a request to be added to the distribution. OE Wiki @ http://operatingexperience.doe-hss.wikispaces.net/ OE Summary Blog @ http://oesummary.wordpress.com/ Page 4 IDENTIFICATION OF EXTERNAL EVENTS FOR REVIEW Seasonal Allergies Gary Staffo (EE-3C, DOE HQ) – Some people have an allergy to bee stings. Since this is the time of year for bee stings, it might be useful to send out a cautionary reminder about this. People who are allergic should wear medical bracelets or carry an EpiPen. DISCUSSION ON A PAPER ENTITLED - MANAGEMENT WALKAROUNDS: LESSONS FROM THE GULF OF MEXICO OIL WELL BLOWOUT Brian Anderson (DOE ID) Four company VIPs from BP and the rig owner, Transocean, went on a management visibility tour of the Deepwater Horizon rig. They were all experts in the field. They wanted to talk to crew members and the ship control group. They looked at safety and congratulated the crew for its good safety record. The VIPs looked at harnesses, hand injury incidences, and falling objects. They entered the drilling shack and the crew was having a discussion. It was at a critical point; checking the seal on the well. The drillers seemed to be confused, because there were several other things going on to make it hard for the crew to confirm there were no leaks. The VIPs did not ask how they were performing the actions, instead they said that they (the VIPs) should leave so that the crew could resume their work, and indicated that a crew manager should help them. The VIPs later asked the manager how things went and the manager gave a “thumbs up”. In hindsight it was poor follow-up on the VIPs part. Four months previous to this incident, there was a similar situation but without a catastrophe. That company wrote a Lessons Learned, but it didn’t get out to the Deepwater Horizon and the VIPs were not aware of it either. Behavior and Conditions are usually the audit focus. Conditions are easier to audit because they are statistics. Behaviors are harder to audit because they change and they require knowledge of the correct procedure. By chance the VIPs were there, but they did not question the crew because they did not want to undermine the managers in charge. The article also talks about personnel vs. process safety. We should recognize that both are important—not just personnel safety. Comment: David Langstaff (RL, DOE) – This is similar to the urgency to finish the ARRA work. He will write an article about the importance of oversight, because senior management wants them to back-off on assessments (audits) so that the ARRA work will finish on time. Reference article: Deepwater Horizon: Management Walk-Arounds - Lessons from the Gulf of Mexico Oil Well Blowout.pdf, at http://operatingexperience.doe-hss.wikispaces.net/file/view/Deepwater+Horizon++Management+Walk-Arounds+-+Lessons+from+the+Gulf+of+Mexico+Oil+Well+Blowout.pdf. FALL OEC MEETING AT HANFORD – SEPTEMBER 13, 2011 The Fall OEC Meeting will be held at Hanford on September 13, the day before the ISM conference. Speakers for the meeting are being requested. Also, people planning to attend the meeting should notify Jeannie. Logistical information for the Fall OEC Meeting is the same as that for the ISM Champions Workshop 2011. The ISM Champions Workshop 2011 website is at http://www.ism2011.com/. OE Wiki @ http://operatingexperience.doe-hss.wikispaces.net/ OE Summary Blog @ http://oesummary.wordpress.com/ Page 5 There will not be an OEC conference call on September 13, since that is the day of the Fall OEC Meeting. The next OEC conference call will be on October 11th. Action (ALL) – Those willing to present at the Fall OEC meeting, please email Jeannie your info so it can be added to the agenda. Action (ALL) – If there are any changes to the agenda, please contact Jeannie so she can make the changes. Action (ALL) – If you are planning to attend the meeting, please contact Jeannie. ROUNDTABLE No discussion. THANK YOU! Thanks so much to Sherry Barber, with assistance from Michael Sterling, for the very fast and compressive recording of the minutes. Thanks also to Theresa Perry and DOE ORO for financially supporting the OEC in this very important way. The October 2011 Conference Call is scheduled for Tuesday, October 11th. Call-In #: 301-903-7076, Confirmation #: 330798 (80 lines maximum). Note: To save time, attendees are asked to e-mail their name, company name or government organization, and phone number to Jeannie Boyle at the beginning of the conference call to make the roll call and welcome process less time consuming. Eugenia Boyle, DOE HS-24, E-Mail: Eugenia.Boyle@hq.doe.gov. Phone number: (301) 903-3393. OE Wiki @ http://operatingexperience.doe-hss.wikispaces.net/ OE Summary Blog @ http://oesummary.wordpress.com/ Page 6