Chapter 19 Developing a Promotional Strategy for the Marketing of Sports Products McGraw-Hill/Irwin 19-1 ©2007 The McGraw-Hill Companies, All Rights Reserved Promotion • The Fourth and Final Variable of the Traditional Marketing Mix • An Effort to Communicate with One or More of the Organization’s Target Markets 19-2 Promotional Mix • Has Historically Incorporated Four Promotional Tools – Advertising – Personal Selling – Sales Promotion – Public Relations (Publicity) 19-3 Additions to the Promotional Mix • Though Not Everyone Agrees: Two Tools Have Been Associated with Those of the Traditional Promotional Mix: – Sponsorship – Direct Response Marketing (DRM) 19-4 Integrated Marketing Communications (IMC) Plan • New Terminology • Encompasses All Promotional Tools • Stresses That All Promotional Tools Used in the Development of the Organization’s Promotional Efforts Must Work in Harmony 19-5 The IMC Plan • Consistency • Synergy • Must Also Support the Product, Distribution, and Pricing Strategies • Must be Appropriate for the Target Market 19-6 The Communications Process 19-7 The AIDA Model for Effective Promotion • Awareness • Interest • Desire • Action 19-8 Advertising • Paid, Nonpersonal Form of Communication That Is Generally Disseminated Via One or More of the Mass Media • Mass Media Include: – – – – – TV Radio Magazines Newspapers Others 19-9 Advertising Media and Vehicles • A Medium Is the Broad Form of Communication • Once a Medium Is Selected, the Marketer Must Still Select Specific Vehicles • Vehicle Is a Specific Option within Each Medium 19-10 Advertising Media and Vehicles • Medium: – Magazines • Vehicles: – Cosmopolitan – Golf for Women – People 19-11 Personal Selling • Paid Form of Direct Interaction between a Selling Entity and a Prospective Buyer • Interactive One-to-One Marketing • Message Can be Adapted as Needed • Persuasive Process Designed to Encourage Action on the Part of the Prospective Buyer 19-12 Sales Promotion • Tools Used as Direct Inducements to Encourage a Particular Response on the Part of the Prospective Buyer • Examples: – Free Samples – Discount Coupons – Specialty Advertising – Contests 19-13 Public Relations (PR) • Nonpersonal Form of Communication Designed to Influence Attitudes and Opinions of Various Groups of Stakeholders • Designed to Generate Positive Publicity • Often Used to Counter Negative Publicity 19-14 Sponsorship • Relationship between a Marketer and a Property that Allows the Marketer Access to the Exploitable Commercial Potential Associated with the Property • In These Cases, the Sports Property is the Sponsor, Not the Sponsee 19-15 Sponsorship by Sports Marketers • Causes – Charities, Disaster Relief, Health • Grass Roots Events – Museum Exhibits, Fairs, Local Festivals • Special Cases of Sponsorship – Venue Naming Rights – Endorsements – Licensing 19-16 Direct Response Marketing (DRM) • Paid Form of Mass Communications • Effort to Communicate with the Target Audience in a Manner Such That the Receivers Can Immediately Initiate Action Upon Receiving the Message • Internet, Infomercials, Direct Mail 19-17 Advertising • Spectator Sports – TV Ad for Next Home Game for Local Minor League Team • Participation Sport – Newspaper Ad Seeking Members for a New Bowling League • SASS – Magazine Ad for Nike Golf Balls 19-18 Personal Selling • Spectator Sports – Sell Luxury Suites at Major Sports Venue • Participation Sports – Convert Trial Member of Health Club into Regular Member • SASS – Fitting of Custom Golf Clubs 19-19 Sales Promotion • Spectator Sports – 2 for 1 Discount Coupon for MLB Team • Participation Sports – Free Trial Membership at a Tennis Club • SASS – PGA Merchandise Show 19-20 Public Relations • Spectator Sports – Press Release Announcing Signing of New Star Player • Participation Sports – Press Release Seeking Runners for a Charity Event • SASS – Nike Press Release Explaining Often Criticized Labor Practices Abroad 19-21 Sponsorship • Spectator Sports – NFL’s Sponsorship of “Tackling Men’s Health” CRM Program • Participation Sports – NHL Licensed Ice Skating Rinks • SASS – Reebok Stadium (Soccer Venue); Tiger Woods’ Endorsement of Nike 19-22 Direct Response Marketing • Spectator Sports – DVD Sent to Known Buyers of Tickets to a NASCAR Event • Participation Sports – Direct Mail Piece for Entry into Hoinke Bowling Tournament • SASS – Infomercial Reaching Prospective Purchasers of Bowflex Exercise Equipment (Order by Phone or WWW) 19-23 Brand Equity • Value Associated with a Specific Brand • High Levels of Brand Recognition • Consumers Associate Quality with Brand • Provides Differential Advantage that Creates Brand Preference or Insistence 19-24 Brand Equity • Opportunities for Brand Extension Involving Other Sports Products: – NBA – WNBA – NFL – NFL Europe – ESPN – ESPN Golf School – Fox Sports – Fox Soccer Channel – NHL – NHL Ice Skating Rinks 19-25 Brand Equity • Opportunities for Brand Extension Involving Nonsports Products: – Fox Sports – Sky Box Fun Food & Spirits – ESPN – ESPN SportsZone 19-26 Cross-Promotion • Joint (Collaborative) Marketing Effort of Two or More Marketing Entities • May Be Common Ownership or Control – Memphis Grizzlies & Destiny’s Child Concert • May Be Separate Entities – ESPN Golf School Involves Golf Magazine 19-27 Effective Promotions – the NBA 19-28 Closing Capsule 19-29 Closing Capsule • Sports Marketers Must Coordinate the Components of Their IMC Plan in a Manner that the Components Are Consistent and Support Each Other • An Effective IMC Plan Does Not Require Initiatives in Each of the Six Categories 19-30 Closing Capsule • Effective Promotion Helps Develop a Higher Level of Brand Equity • Brand Equity Creates Opportunities to Collaborate in Effective Cross-Promotions • Not Only Must Components of IMC be Consistent, the IMC Must Support the Remainder of the Marketing Mix 19-31 Closing Capsule • Examination of the Basic Elements of Marketing Strategy Is Now Complete • Target Market • Marketing Mix – Product – Distribution (Place) – Price – Promotion (IMC Plan) 19-32