Career Development Awareness © The Employee Engagement Group 2011 All Rights Reserved Agenda Time 00:00 00:00 00:00 00:00 00:00 00:00 00:00 © The Employee Engagement Group 2011 All Rights Reserved Topic Introductions Topic title Topic title Topic title Topic title Topic title End of Session Workshop Objectives At the end of this training… – [objective #1] © The Employee Engagement Group 2011 All Rights Reserved Career Development Awareness Training Goals: – Introduce vertical and lattice career tracks – Introduce the benefits of job realignment and job enrichment – Emphasize career movement based on performance and potential, vs. longevity and entitlement – Provide ideas for driving your own career development – Increase understanding of different ways to learn and develop yourself © The Employee Engagement Group 2011 All Rights Reserved Overview – – – – – – Define employee profile Define vertical and lattice paths Define job enrichment assignments Define job realignment options Discuss classification hierarchy Review steps to identify your career goals and developmental needs – Discuss internal and external learning and development opportunities – Take responsibility! Next steps © The Employee Engagement Group 2011 All Rights Reserved Employee B.E.S.T. Profile Behaviors/Traits Experience/Skills – How we interact with others – Technical, professional, business, interpersonal, and leadership – Values/Motivators – Can be encouraged/ discouraged – Can be learned/ developed – Personality characteristics – On-the-job assignments, coaching, & training are essential Easier to see and develop Harder to see and develop – Work, management and leadership styles Skill Knowledge Self-Image Trait Motive © The Employee Engagement Group 2011 All Rights Reserved Necessary for top performance but not sufficient Characteristics that lead to longer-term success Option 1 - Vertical Movement Responsibility Primary Role Relationship Level III − Shapes organizational direction – Director – Assumes responsibility for the organization – Strategist – Business developer – Manager – Assumes responsibility for others – Integrator – Mentor – Business developer – Assistant – “Mentee” – Dependence – Individual contributor – Independence Level II – Develops others – Interfaces Level I – Performs tasks under supervision – Establishes distinctive competence © The Employee Engagement Group 2011 All Rights Reserved Option 2 – Lattice Career Track – More flat organizational structure is decreasing number of high level managerial positions – Change in position, but not necessarily a change in money or status – Increases your: • breadth of knowledge and skills • marketability • job satisfaction © The Employee Engagement Group 2011 All Rights Reserved Career Lattice Model Company Level Project & Program Mgt. Technical Line Other Business Lines © The Employee Engagement Group 2011 All Rights Reserved Sales & Marketing Administrative Career Lattice Model Technical/Project Management [division] [division] © The Employee Engagement Group 2011 All Rights Reserved [division] [division] [division] Option 3 - Job Realignment – Movement can be reversed – Lessens responsibility – Increases utilization of your interests – Relieves stress – Career re-direction: weigh job satisfaction against loss in status and/or money – Real success is being satisfied in one’s job © The Employee Engagement Group 2011 All Rights Reserved Life can only be understood backwards, but it must be lived forwards. Soren Kierkegaard Option 4 - Job Enrichment – Enhance/diversify your present position – Most job responsibilities can be flexible – Most appropriate for those who want to grow in present position and those who are losing job satisfaction – Well-rounded employees make the company more flexible and responsive to client needs © The Employee Engagement Group 2011 All Rights Reserved Job Movement Option 1 2 Movement Vertical “Lattice” 3 Job Realignment 4 Job Enrichment © The Employee Engagement Group 2011 All Rights Reserved Which bucket do you fall into? As you think about your own career development, which best describes you… 1 Know what I want to do Not sure how to get what I want © The Employee Engagement Group 2011 All Rights Reserved 2 3 4 Have some idea of what I want to do Don’t really know what I want to do ? Not sure of the options available Not sure how to figure it out Developmental Planning Process Assess Interests & Competencies: Identify G.A.P.S. Select Priority Development Goals Choose 3-4 Development Strategies Challenging Assignments Learning from Others Implement Plan Extract Learning from Experiences © The Employee Engagement Group 2011 All Rights Reserved Training & Reading Assess Interests and Competencies Complete a G.A.P.S. Analysis: 1. Identify your short-term and longer-term career interests and Goals 2. Assess your Abilities 3. Get information about how others see you--their Perceptions 4. Find out what the Success Factors are for the position/ job/career that you are interested in pursuing © The Employee Engagement Group 2011 All Rights Reserved Where You are Now Abilities: What You Can Do Perceptions: How Others See You Where You Want to Go Goals: What You Want to Do Success Factors: What Others Expect Your view Others’ view Know Thyself Where You are Now Abilities: What You Can Do Goals Abilities Perceptions Success Where You Want to Go Goals: What You Want to Do Assess what knowledge, skills, competencies you have and the different ways you can apply them. Think about what is important to you at work and in the rest of your life, as well as why those things are important. Look objectively at your skills in situations where you have and have not been as successful. What do you want to do in the future? Your view Factors Perceptions: How Others See You Success Factors: What Others Expect Others’ observations and how they interpret them can differ from your own perceptions and intentions. Find out what the organizational and position requirements are for the job you’re interested in. A full picture of yourself should include a view through other lenses; ask for feedback from multiple sources. Start with your manager. Determine what criteria you would need to meet to get the job, and what would be expected of you once in the job. © The Employee Engagement Group 2011 All Rights Reserved Others ’ view G.A.P.S. Example Where Kris Is Now Abilities: • Bright, motivated, hard-working. • Strong project management, communication, and problem-solving. • Solid in strategic thinking and people skills. • Need better business acumen, experience leading teams, and influencing peers and sr. mgmt. Perceptions: • A talented project manager who has a reasonable understanding of the business and competitive forces shaping the industry. • Not yet a powerful leader; tends to let her mgmt set the direction rather than articulating and supporting her own point of view. • Modest impact and lack of cross functional experience have kept her out of consideration for a DM job. © The Employee Engagement Group 2011 All Rights Reserved Where Kris Wants to Go Goals: • Become a section manager. • Longer-term, become a department manager. • Have more autonomy and decision-making authority. • Use people skills and experience to foster a thriving, creative atmosphere within the team. Kris’ view Success Factors: Department managers need to: • Be independent thinkers who can make good business decisions in the face of ambiguity • Understand and address the issues facing the business • Provide strong leadership, especially in terms of building teams, engaging staff, and working through others to achieve goals. Others’ view “How can you get very far, If you don’t know Who You Are? How can you do what you ought, If you don’t know What You’ve Got? And if you don’t know Which To Do, Of all the things in front of you, Then what you’ll have when you’re through, Is just a mess without a clue Of all the best that can come true If you know What, and Which, and Who.” - Benjamin Hoff, The Tao of Pooh © The Employee Engagement Group 2011 All Rights Reserved Values and Work – Jobs inherently are neither satisfying or unsatisfying – It’s the fit between the job characteristics and your personal values that determines how satisfying it is © The Employee Engagement Group 2011 All Rights Reserved Where You are Now Goals: What You Want to Do Your view Work Values Worksheet – What characteristics of a job or work assignment do you particularly like or dislike? • Complete the worksheet, which can be found on the intranet: Training site, Core Skills, Career Path Awareness • Discuss with your manager © The Employee Engagement Group 2011 All Rights Reserved Success Factors – Identify 2-3 jobs you are interested in possibly pursuing as a next position or longer-term career Where You Want to Go Success Factors: What Others Expect • Identify what you think are the: – Critical skill/knowledge and experience requirements – Key behaviors & traits – Talk to 1-2 people who are currently doing the job(s) you’re interested in • Confirm what the success factors are © The Employee Engagement Group 2011 All Rights Reserved Skill Knowledge Self-Image Trait Motive Others’ view Abilities & Perceptions – Take a few minutes to jot down • What you consider to be your top 3 strengths • What you think are your top 3 improvement areas Where You are Now Abilities: What You Can Do Your view – What you need to learn – Skills that need further development – Partner with someone who has the opportunity to observe you at work • Share your self-assessment • Ask for feedback/perceptions – What do I do well? – What might I do differently to improve? © The Employee Engagement Group 2011 All Rights Reserved Perceptions: How Others See You Others’ view Developmental Planning Process Assess Interests & Competencies: Identify G.A.P.S. Select Priority Development Goals Choose 3-4 Development Strategies Challenging Assignments Learning from Others Implement Plan Extract Learning from Experiences © The Employee Engagement Group 2011 All Rights Reserved Training & Reading Select Priority Development Goals – Discipline yourself to focus on one or two – Select those that are important to both you and the company – Make them specific enough to translate into action – Stay the course; don’t get distracted from your mission – Expect them to evolve over time © The Employee Engagement Group 2011 All Rights Reserved Developmental Planning Process Assess Interests & Competencies: Identify G.A.P.S. Select Priority Development Goals Choose 3-4 Development Strategies Challenging Assignments Learning from Others Implement Plan Extract Learning from Experiences © The Employee Engagement Group 2011 All Rights Reserved Training & Reading Choose Development Strategies Challenging Assignments © The Employee Engagement Group 2011 All Rights Reserved – Added scope/responsibility/ authority within current job – New job – Temporary assignment – Developing/Starting something from scratch – Fixing an existing problem – Line to Staff – Projects – Task forces – High visibility/pressure Choose Development Strategies (cont’d.) Learning from Others – Internal Feedback • Supervisor – Ongoing throughout year – Employee evaluation © The Employee Engagement Group 2011 All Rights Reserved • Technical/Service Line/Industry Leaders • Peers • Direct reports • Mentor – External feedback • Clients (can be internal in support services role) Choose Development Strategies (cont’d.) Learning from Others © The Employee Engagement Group 2011 All Rights Reserved – Partner with someone more senior on a project – Observations/mentoring – New Boss – Role model/coach – Professional/Subject Matter Experts Choose Development Strategies (cont’d) Training & Reading – Internal Training/Development • Corporate training • Brown bag seminars • Company driven (e.g. project management training) • Self-directed learning tools - videos, computerbased training (internet), webinars • Breakfast and lunch seminars – External Training/Development © The Employee Engagement Group 2011 All Rights Reserved • • • • • Seminars Conferences Accredited college/university courses Professional licensing/certification Professional associations/networking groups Developmental Planning Process Assess Interests & Competencies: Identify G.A.P.S. Select Priority Development Goals Choose 3-4 Development Strategies Challenging Assignments Learning from Others Implement Plan Extract Learning from Experiences © The Employee Engagement Group 2011 All Rights Reserved Training & Reading Implementing Your Plan – Stretch your comfort zone – Chip away at your plan; invest daily in your learning and development – Be opportunistic – Be optimistic – Face your barriers – Reflect on learning • What did I do well? • What can I do differently next time? – Get feedback and support © The Employee Engagement Group 2011 All Rights Reserved Expand Your Comfort Zone Your Manager’s Role At an individual level – Cultivate insight into G.A.P.S. • • Feedback on strengths and weaknesses Current and emerging company needs, success factors – Share ideas about competencies that are most important • • For different positions and career paths Today & in the future – Encourage commitment to 1-2 focused priority goals – Set realistic expectations about available development support – Create new ways for people to “stretch” and develop skills – Link people with resources and support © The Employee Engagement Group 2011 All Rights Reserved Your Manager’s Role At a company level – Examine current and future staffing requirements – identify voids – Inventory current employees’ strengths and developmental needs (in relationship to above position requirements) – Identify appropriate developmental opportunities (training, assignments, etc.) to “groom” successor candidates – Emphasize development in business planning and evaluation process – Recognize people who develop themselves and others © The Employee Engagement Group 2011 All Rights Reserved Conclusion – Your career path is a choice, not a given – This is a road map - you choose the route and destination – Take every opportunity to ensure your supervisor is aware of your career intentions so you can jointly chart an appropriate path – it is a mutual responsibility Charge # for this Webinar: 99895-031-802 © The Employee Engagement Group 2011 All Rights Reserved Questions? © The Employee Engagement Group 2011 All Rights Reserved Thank You © The Employee Engagement Group 2011 All Rights Reserved