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2013-08-18
SOWK2100 Social Work Interviewing
Tennessee State University
Social Work Program
Social Work Interviewing Skills
SOWK2100-01
Spring 2013
Credits: 3
Instructor: Michael A. Wright
Email: mwright17@tnstate.edu
Office: Elliott Hall 302
Time: 1:00pm -2:25pm TTh
Location: Elliott Hall 309
Office Phone: 963-7673
COURSE DESCRIPTION
Introduction to Social Work generic interviewing skills, essential facilitative qualities, and
professional integrity. Emphasis on working with culturally and psychologically diverse, and
oppressed client systems. Prerequisite: SOWK 2010.
REQUIRED TEXTS
Cournoyer, B. R. (2010). The Social Work Skills Workbook. (6th Edition). Belmont, CA: Thomson
Brooks/ Cole.
SKILLS & ASSESSMENTS
Skill
Assessment
DEFINE THE COMPONENTS OF THE GENERALIST
Interview Script
INTERVENTION MODEL
ARTICULATE PERSONAL AND PROFESSIONAL
Analysis of Yourself
VALUES.
DEMONSTRATE BASIC INTERVIEWING SKILLS.
Interview Script
CRITIQUE THE IMPLEMENTATION OF
INTERVIEWING SKILLS.
DISTINGUISH BETWEEN CRITICAL AND ANCILLARY
INFORMATION IN CASE INFORMATION.
Training Case Report
Interview Script
Michael A. Wright mwright17@tnstate.edu
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SOWK2100 Social Work Interviewing
COURSE REQUIREMENTS & NOTES
I.
PROFESSIONAL EXPECTATIONS
All students are expected to demonstrate the following:
Expectation
Definition
Identify
as
a
professional
As students, you can expect to have your current knowledge, skills, and
1.
social worker
values challenged as you learn and wrestle with professional social
work knowledge, skills, and values in the development of a professional
social work identity.
2. Demonstrate a Proactive As a student, you are expected to take time to review the syllabus and
Commitment to Learning workload of the course to make a self-assessment to your abilities to
fulfill the course requirements. As needed, you should request
additional information about assignments or grading procedures.
Faculty may respond to your request individually or as a group, in class
or out of class time. If you recognize a conflict between due dates in
the course and your personal responsibilities, notify your professor
immediately to problem-solve and negotiate a resolution.
As a student, you are expected to identify and communicate concerns
3. Utilize Resources and
Feedback with Efficacy
you have and to seek out help. Likewise, as a student, you need to be
open to feedback by the faculty on your work and professional
behaviors and be willing to effectively use and integrate that feedback
into future work and your understanding of professional social work
behaviors. If you are unable to contact a professor or other support
resource, be sure to take note of the time, date, mode of contact to
record a concrete timeline of events. This will help us improve the
system of support so that it better responds to your needs.
Communicate
Effectively
Students are expected to develop communication and language that
4.
with respect and cultural does not attack individuals for beliefs, but engages in dialogue
competence
concerning substantive issues, demonstrates critical thinking, and is
supported by a rationale and evidence.
Students are expected to ask questions in a way that demonstrates
5. Apply Problem Solving
and Critical Thinking
your knowledge and your thought process. In asking questions,
Skills
students may adopt the following manner: “I understand that this is…
but I don’t see how this relates to that?” or “May I have a point of
clarity?”
Students are expected to embrace the idea that you represent the
6. Demonstrate SelfAwareness and Ethical
social work profession when you are in the community and working
Conduct
with our partner agencies. You are also expected to take time to
become familiar with the NASW Code of Ethics. You will, also, need to
set time aside to reflect on, to integrate, and to assess your learning
about and understanding of ethical decision making.
Students are expected to take advantage of the multitude of resources
7. Manage a Healthy &
Balanced Lifestyle
available during matriculation. If you feel overwhelmed, talk to
effectively Managing
someone and see out help.
Stress
FAILURE TO ADHERE TO THE ABOVE PROFESSIONAL EXPECTATIONS MAY RESULT IN DISCIPLINARY
ACTION BY THE INSTRUCTOR, DEPARTMENT OF SOCIAL WORK, AND THE UNIVERSITY.
Michael A. Wright mwright17@tnstate.edu
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SOWK2100 Social Work Interviewing
II. ACCOUNTABILITY POLICY
NO LATE PAPERS WILL BE ACCEPTED. Each student must plan to complete assignments ahead of
the posted due dates in order to ensure that no surprises will inhibit the timely completion any
of the assignments. Staffing, Courier, Email or other technological excuses for late work will
NOT be accepted. Late work is NOT accepted (all assignments are due by 5pm on the specified
day). Assignments not submitted by the due date will receive a zero (0) grade.
III. GOVERNING POLICY DOCUMENTS
Social Work Students are expected to submit all work in compliance with Tennessee State
University’s Academic Integrity Policy and other applicable policies detailed in the University
Student Handbook, Departmental Policy & Procedures Manual, and Departmental Student
Handbook. In addition, social work students are expected to adhere to the Social Work Code of
Ethics available for review at http://www.socialworkers.org/pubs/code/default.asp
IV. STATEMENT REGARDING STUDENTS WITH DISABILITIES
Students with documented disabilities are encouraged to inform the instructor and university
of any disability. Contact the Disabled Student Services Office at 963-7400 if you require
documentation and/or accommodation. The Department of Social Work in conjunction with the
Office of Disabled Student Services makes reasonable accommodations for qualified students
with medically documented disabilities. The instructor must be presented with documentation
of your disability prior to the due date of assignments. More information is available at
http://www.tnstate.edu/interior.aps?mid=5637&ptid=1
V. ATTENDANCE POLICY
University policy regarding attendance will be observed in this course.
Michael A. Wright mwright17@tnstate.edu
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SOWK2100 Social Work Interviewing
DESCRIPTION OF PROJECTS
PAPERS THAT DO NOT FOLLOW THE POSTED GUIDELINES WILL EARN A FAILING GRADE.
Students must make every effort to follow the guidelines posted and ethical practice to ensure
that the assignments completed are accepted.
1. CRITICAL EVENTS TIMELINE listing all the important events that make you the person
you are.
2. Compose an ANALYSIS OF YOURSELF describing your communication styles and
attitudes.
3. Utilize the Analysis of Yourself as a basis for AN INTERVIEW SCRIPT dramatizing all GIM+
skills.
a. Create a four-column table with alternating colored rows.
b. For each of the Worker interactions, include
i. SKILL: List the GIM+ step and the sub-skill you intend with your comment.
ii. PURPOSE: Your professional reaction to what the client said. Based in the
skill, this helps determine what you will say next.
iii. INNER THOUGHTS: Your gut reaction based on experience and
humanness. What are you thinking at this moment?
c. For each of the Client interactions, include
i. REACTION: Ego defense, logical fallacy, or intention of the client. List
what the client is gathering from the interaction.
ii. REASONING: The reasoning and assessment is going on within the client.
The client is attempting to achieve something as well.
iii. MEANING: What the client is thinking based on what the caseworker has
said or preconceived notions.
4. Compose TRAINING CASE REPORT.
a. Reflect on the Analysis and Dramatization.
b. Describe the major challenges to achieving the change.
c. Detail the process learning
d. Articulate the self-learning that resulted from your dramatization
e. List lessons that other workers can learn from your experience.
EXAMINATIONS
Examinations will be administered over the course of the semester. 45 minutes of class will be
allotted for each exam. Students WILL NOT be given make-up quizzes for any exam missed.
Exams may cover anything discussed or assigned in reading.
Michael A. Wright mwright17@tnstate.edu
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DATE
LESSON TOPICS
Introductions
AUG 27
AUG 29
SYSTEMS THEORY
REVIEW
SW MANDATE
GST AND ESP
SEP 3
SEP 5
COMPLEXITIES IN
SYSTEMS
ANALYTIC HIEARCHY
SEP 10
SEP 12
SEP 17
VALUE THEORY
ECOGRAM
ANALYSIS OF SELF
Essential Skills
SEP 19
ANALYSIS OF CLIENT
SEP 24
SEP 26
OCT 1
OCT 3
OCT 8
OCT 10
OCT 15
OCT 17
OCT 22
OCT 24
OCT 29
OCT 31
NOV 5
NOV 7
NOV 12
NOV 14
NOV 19
NOV 21
NOV 26
NOV 28
GIM+ Intro
GIM+ Implications
Engagement
Assessment
Planning
Implementation
Evaluation
Termination
Follow-Up
MEETING SCHEDULE
LEARNING ACTIVITIES
ASSIGNMENTSDUE
Explore the course outline. Begin to love the
course.
Review ecological systems theory and practice.
Expand the social work mandate to include
considerations of the environment.
Review the development of systems theory.
Relate systems theory to social work interviewing
practice through the use of ecomaps and
genograms.
Articulate the ways in which rules are used to
circumscribe behavior in social settings.
Hypothesize ways to influence change.
Outline central questions that help to analyze
individual perception and reality in the context of
events. SIMULATION PRIMER
Analyze your Critical Events Timeline and
determine the values that are supported.
Explore ego defenses, logical fallacies, and values.
Distinguish between appropriate and
inappropriate thoughts. Explore your standards of
visual beauty. Define Empathy, Respect, and
Authenticity. Explore your capacity to
demonstrate social work essential skills.
Identify the differences and similarities between
you as interviewer and the client. Determine how
to maximize the function of the similarities and
utilize the differences.
SIMULATION PLANNING
PRACTICE & SIMULATION PLANNING
PRACTICE & SIMULATION PLANNING
NO CLASS: SSCBT TRAINING
NO CLASS: SSCBT TRAINING
NO SCHOOL: FALL BREAK
NO CLASS: NACSW Conference
EXAMINATION
PRACTICE & SIMULATION PLANNING
PRACTICE & SIMULATION PLANNING
NO CLASS: CSWE CONFERENCE
SIMULATION
SIMULATION
SIMULATION
SIMULATION
SIMULATION
SIMULATION
SIMULATION
NO SCHOOL: THANKSGIVING
Michael A. Wright mwright17@tnstate.edu
VIDEO OF YOURSELF
CRITICAL EVENTS
TIMELINE
ANALYSIS OF SELF
INTERVIEW SCRIPT
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DATE
DEC 3
DEC 5
SOWK2100 Social Work Interviewing
LESSON TOPICS
LEARNING ACTIVITIES
ASSIGNMENTSDUE
VIEWING PARTY
TRAINING CASE
REPORT
VIEWING PARTY
Michael A. Wright mwright17@tnstate.edu
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EVALUATION TABLE
Graded Items in this Course
Points
Achieved
Points
Possible
Points
Achieved
Points
Possible
Mid-Term Examination
25
CRITICAL EVENTS TIMELINE
100
Comprehensive Final Examination
50
ANALYSIS OF SELF
100
INTERVIEW SCRIPT
100
TRAINING CASE REPORT
100
COLUMN TOTAL
400
Final Point Total
Calculate your final grade by adding POINTS ACHIEVED and dividing that total by 5.6.
GRADING SCALE
560
COLUMN TOTAL
A = 90 – 100
B = 80 – 89
75
C = 70 – 79
D = 60 – 69
Michael A. Wright mwright17@tnstate.edu
F = 59 and below
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SOWK2100 Social Work Interviewing
STUDENT LEARNING SELF-ASSESSMENT
FALL SEMESTER 2013
This survey is to be completed and turned in at the end of the semester when this course is completed. Your response on this survey does not
impact your grade. The information you provide is used to determine possible social work program improvements.
DEFINE THE COMPONENTS OF THE GENERALIST INTERVENTION
MODEL
ARTICULATE PERSONAL AND PROFESSIONAL VALUES.
DEMONSTRATE BASIC INTERVIEWING SKILLS.
CRITIQUE THE IMPLEMENTATION OF INTERVIEWING SKILLS.
DISTINGUISH BETWEEN CRITICAL AND ANCILLARY INFORMATION IN
CASE INFORMATION.
Limited Grasp
of the Skill
Below
Average
Grasp
Average
Grasp
Above
Average
Grasp
Exceptional
Grasp of the
Skill
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Michael A. Wright mwright17@tnstate.edu