Preliminary Results 52 weeks ended 1 February 2009 12 March 2009 2 Sir Ian Gibson Chairman Agenda 3 • Introduction – Ian Gibson • Results – Richard Pennycook • Business highlights – Marc Bolland • Q&A Overview 2008/09 • Continuing growth in sales and profits • Underlying profit* up 13% to £636m • Total dividend of 5.8p – up 21% • Board changes – Roger Owen – retired January 2009 – Philip Cox – appointed with effect from 1 April 2009 • Optimisation Plan going well * Excluding property transactions and IAS 19 pension interest 4 5 Richard Pennycook Group Finance Director Financial summary £m 6 2008/09 2007/08 14,528 12,969 12% Operating profit* 669 580 15% Net finance costs -16 - 2 32 Profit before tax 655 612 Net debt 642 543 Turnover Profit on property related transactions * Excluding property transactions 7% Underlying earnings £m 7 2008/09 2007/08 655 612 -2 -32 • Net pension income (IAS 19) -17 -17 Underlying profit 636 563 Tax (normalised 2007/08 30%) -195 -180 Underlying profit after tax 441 383 Number of shares (m) 2,645 2,664 Underlying basic eps 16.7 14.4 16% Dividend per share 5.8p 4.8p 21% 2.9 3.0 PBT reported Underlying adjustments • Profit on property related transactions Dividend cover 13% Operating profit 8 2008/09 2007/08 £m % £m % – H1 436 6.1 370 6.2 – H2 477 6.4 448 6.4 – Total 913 6.3 818 6.3 Other operating income 37 0.2 30 0.2 Administrative expenses -281 -1.9 -268 -2.0 Operating profit* 669 4.6 580 4.5 Gross profit * Excluding property transactions Turnover bridge 9 £m 7.9% 273 346 726 14,528 214 12,969 07/08 New stores Like for like growth Fuel price Fuel volume 08/09 Cash flow £m 10 2008/09 2007/08 1,064 856 -100 -100 22 94 -678 -402 3 17 Shares repurchased -146 - Tax, interest, servicing of finance -133 -128 Dividends -131 -108 Cash flow -99 229 Opening net debt 543 772 Closing net debt 642 543 Cash flow from operations Special pension contribution Proceeds from disposals Capital expenditure Sale and issue of shares 24% Optimisation plan 2 - status 11 Impact on EBITDA vs. 05/06 £m Actual delivery 07/08 08/09 To date Gross margin 44 18 62 100 In store efficiency benefits 23 12 35 50 - 5 5 15 38 2 40 25 - 3 3 10 Total incremental benefit 105 40 145 200 Total capital investment 68 182 250 450 Manufacturing Distribution Centre Total target Capital plans 12 2009/10 projection £m Completion of Optimisation Plan 200 Organic space growth 350 Co-op/Somerfield acquisition 320 Other normal capex 230 Total investment plan 1,100 13 Marc Bolland CEO The Morrisons journey 2006 Morrisons/Safeway • Strong retail skills • Consumer perception still weak 2007 strategy: ‘Food specialist for everyone’ • Optimisation Plan target: improve operating margin whilst shaping for growth • Focus on fresh, value and service 2008 year of strong growth • Our performance brought us closer to our vision 14 Sales performance 15 Group like for like 52 weeks ended 1 February 2009 52 weeks ended 3 February 2008 Sales – exc. fuel 7.9% 4.6% Sales – inc. fuel 11.1% 5.0% 4.2% 2.6% Sales per customer (£) £23.92 £23.07 Sales (£ per sq. ft.) £21.65 £20.31 Customers Other metrics Regional performance Total grocery sales exc. fuel 2008/09 16 9.1% South 11.1% London 18.6% Scotland 12.7% Source TNS: Grocery Till Roll 52we 25 January 2009 • Good performance across the whole country • Particularly strong in the South (especially London) and Scotland Customers 17 Customer switching to Morrisons Main competitor 1 Main competitor 2 Main competitor 3 Premium segment Discounter segment Source TNS: Grocery Till Roll 52we 25 January 2009 £25m Net switching £m £50m Customers 18 Growing younger customers 17.1% Customer growth % 14.8% Broader appeal Pre-family Source TNS: Grocery Till Roll 52we 25 January 2009 Young family 0-4 Years Category performance 19 Like for like sales growth % 11.1% 11.4% Salad bar Butchery 9.8% 10.9% 10.9% Bakery & cake shop Pre packed fresh food 7.9% Group Source: internal data Pizza Optimisation plan update – key building blocks Manufacturing • Spalding abattoir opened in Q2 • Vegetable pack house at Flaxby extended and re-opened in Q4 Completed Distribution • Drive time planning systems implemented • New South East RDC in Sittingbourne – operational by end of calendar year 2009 • New South West RDC in Bridgewater, Somerset – planning application filed December 2008 On track 20 Optimisation plan update – key building blocks New retail space • 2008/09: – 9 stores opened – 207k sq. ft. of net new sales space – 90k sq. ft. of net sales extensions • 3 year programme: – 1m sq. ft. by Jan 2010 On track 21 Optimisation plan update – key building blocks IT system replacement • Development team is in place • Payroll and HR systems were launched in Q4 • Roll out of new financial systems, distribution systems and EPOS systems this year On track 22 Optimisation plan update – key building blocks • In-store • Finished by July 2008: – range segmentation – refresh – shelf-ready packaging • Rollout started: – IQM system – self scan checkouts On track 23 Optimisation plan update – key building blocks Range Development • ‘Value’ • ‘Fresh Ideas’ • Non-food 24 Optimisation plan update – key building blocks CSR • We are the only grocery retailer that has been awarded the new Carbon Trust Standard for carbon reduction On track 25 Optimisation plan update • The target • “Strongly improve operating margin whilst shaping for growth” • Where we are now – improving our operating margin – shaping building blocks – growing like for like sales Our strategy is working for us 26 Current market background • Food market so far resilient to recession • Consumers switching stores and products more than ever before to help their budgets stretch further • Consumers choosing to dine and cook more at home • Consumers buying more convenience food • Consumers interested in treats • Consumers still care about fresh and healthy food but less interested in ethical foods 27 Morrisons points of difference Vertical integration • Industry leading availability • Flexibility/competitive pricing • Industry leading food deals 28 Morrisons points of difference Market Street • Fresh Food Academy • Fresh value food products Innovative value promotions • • • • Industry leading deals Sun media promotion Collector Card scheme ‘Let’s Grow’ campaign 29 Opportunities – new customers • Our perception among new customers has soared over the last 2 years • New customers like our unique Market Street shopping experience, our fresh food and the great value we offer • We have strongly grown customer numbers but 40% (10m) of households have not yet been in one of our refreshed stores Big potential to attract new customers 30 Opportunities - new locations 31 • 382 stores (11.1m sq. ft.) • We are a national company but we are not yet nationwide • There are approximately 25m households living in the UK • 16.6m (66%) households live within 15 minutes drive of our stores 8.4m (34%) households do not have the same access to any of our existing stores Opportunities - smaller stores • 60 stores (11k - 20k sq. ft.) - 16% of our estate • Highest sales density growth • Higher fresh food participation than standard stores • Recently developed Northallerton, Blandford, Gorleston & Clifton (all 11k-18k sq. ft.) with full Market Street • Bespoke range and segmentation • Out of town, edge of town and in town Not convenience shops but convenient shopping 32 Potential new representation to become nationwide 33 • We now have the flexibility to operate a wider range of stores (10k – 40k+ sq. ft.) • We can now reach many more places and households • The blue areas represent more than 100 potential new sites for bigger and smaller stores Our focus 34 • Morrisons is currently under represented in key areas nationwide Focus in the coming years will be on space growth “National” to “Nationwide” Integration of Co-op/Somerfield stores in 2009/10 35 • Co-op/Somerfield stores – c.500k sq. ft. of new sales space this year – An extra 1.2m (5%) households within 15 mins drive of these stores – Largest number in the South East, Greater London & the South West – We will use the knowledge from our recent rebuilds, spending £2.5m per store Space growth 36 • We will accelerate growth from 350k to 500k sq. ft. in 2010/11 Space growth Sq. ft.(‘000) Optimisation Plan to date 650 2009/10: c.10 new stores and 75k sq. ft. extensions 350 Optimisation Plan target met 1,000 2009/10: Co-op/Somerfield stores 500 2010/11: additional space growth 500 Additional space growth over 4 years to 2010/11 2,000 Summary 37 • Strong LFL sales exc. fuel up 7.9% • Underlying profit up 13% • Healthy cash flow and strong balance sheet • Dividend growth of 21% • Morrisons is now embraced by a wider audience Our strategy is working for us • Flexibility to develop a wider range of stores • Opportunity to move from: “National” to “Nationwide” Supplementary Slides Balance sheet £m 40 2008/09 2007/08 Fixed assets and investments 7,079 6,683 Working capital -1,868 -1,694 Pensions deficit -49 -68 Net debt -642 -543 Net assets 4,520 4,378 Gearing 14% 12% Interest cover 41.9 - Interest cover adjusted* 20.3 34.1 2.9 3.0 Dividend cover - underlying * Excluding property profits and IAS 19 pension interest Stores analysis 41 Group Estate at 3 February 2008 375 New openings 9 Replacements -2 Estate at 1 February 2009 Total sales area (‘000 sq. ft.) 382 11,131 Freeholds and long leaseholds 92% Petrol filling stations 287 Depreciation 42 £m 129 153 H1 H2 06/07 163 FY H1 130 126 H2 07/08 FY • H2 06/07 & H1 07/08 – accelerated depreciation of branded assets • H2 07/08 – Safeway structural assets fully depreciated • H1 08/09 – business as usual • H2 08/09 – Optimisation Plan investments accelerating * 06/07 & 07/08 – 26 weeks 290 289 282 H1 160 H2 08/09 FY Recognition • Industry recognition 43