MGMT 474: Logistics Management - Fall 2015 Professor: Office: Phone: Email: Classroom: Class Dates: Office Hours: Dr. Kevin Watson 317 College of Business Building 318-257-2112 KWatson@LaTech.edu 111 University Hall Monday/Wednesday 2:00 to 3:50 p.m. M/W/F 9:30 – 11:00; M/W 1:15 – 2:00; T 9:30 – 11:30, 1:00 – 3:00 COURSE DESCRIPTION: Concepts and strategies concerning the management of logistics; topics include supply chain strategy, logistics information systems, order management and fulfillment inventory, forecasting, transportation, materials handling, and facility network design. PREREQUISITES: MGMT 333; you will not receive credit for enrollment in a course without the designated prerequisite(s) and/or foundation courses. GOAL: To acquaint students with the language, concepts and processes necessary to design, evaluate and propose corrective actions to an organization’s physical distribution systems. OBJECTIVES: This course is based on four material modules, each representing an important area in Operations Management. Upon completion, the student should: 1. have a working framework from which they will be able to analyze and make decisions about a firm’s logistics systems; 2. understand, at an individual and systemic level, how components of the logistics system fit together in support of a firm’s strategy; 3. understand inventory costs and how inventory is managed to minimize total cost; 4. be able to think analytically about logistics situations, make recommendations, and communicate those recommendations to others. TEXT AND COURSE MATERIAL: This course requires the following materials: Contemporary Logistics Perspective, 11th Edition; Murphy and Knemeyer; ISBN 13: 978-0-13295346-7 o Students may choose to purchase a different version or edition of the text; however, the student is responsible for any differences between the specified text and the one purchased GRADE SCALE AND WEIGHT OF ASSIGNMENTS: The following performance evaluation system will be used in this class. Extra credit will not be offered, exam grades will not be dropped, and students should not expect a curve. Grade A B C D F Required Average 90.00 – 100.00 80.00 – 89.99 70.00 – 79.99 60.00 – 69.99 0.00 – 59.99 Interpretation Mastery of subject matter and ability to integrate and extend concepts. Superior grasp of subject matter and some ability to integrate concepts. Has knowledge of subject matter. Limited ability to integrate concepts. Has minimal knowledge of subject matter. Has not demonstrated coherent knowledge of subject matter. Evaluation Component Exam 1 Final Exam Project Homework Total Percent of Grade 30 % 35 % 20 % 15 % 100 % ACADEMIC HONESTY: Students are expected to conduct themselves according to the principles of academic integrity as defined by the Academic Honor Code. Any student or group found to have committed an act of academic misconduct shall receive an F in this course and will have their case turned over to the Honor Council for disciplinary action that may result in penalties as severe as expulsion from the University. Academic misconduct includes, but is not limited to cheating, plagiarism, fabrication, or misrepresentation, and being an accessory to an act of academic dishonesty. HOMEWORK POLICY: To assess student preparation, homework and/or other assignments may be utilized. All homework assignments are individual, not group, assignments. By submitting an assignment, you are verifying that you completed the assignment by yourself and that the work you are submitting is yours and yours alone. Assignment specifics, including content and due dates will be announced in class as the material is covered. Assignments are due at the start of class; I will not accept late assignments. If you will not be in attendance on a date an assignment is due, you may submit it for credit electronically as long as your email is posted prior to the start of class on the due date. EXAM POLICY: Exams will contain multiple choice, true/false, essay, and/or quantitative questions. Unless otherwise instructed, you may not use your book, notes, cell phone, nor may you discuss the exam with other students or receive outside assistance. Exams require a pencil and a calculator. Make up exams will be permitted only with prior notification due to an Official University Excuse, religious observance, or extreme circumstance (with valid written excuse). Any missed exam will automatically be awarded an exam grade of zero (0). Exams will mimic APICS certification exams as closely as possible. ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES: It is University policy to provide, on a flexible and individualized basis, reasonable accommodations to students who have disabilities that may affect their ability to participate in course activities or to meet course requirements. Students with disabilities should contact the Office of Disability Services (ODS – 318 Wyly Tower) to discuss their individual needs for accommodations. ODS staff will verify your eligibility and determine the accommodation you are entitled to receive. No retroactive accommodations will be provided in this class. ATTENDANCE: Punctuality, attendance and participation are expected. Attendance and participation have historically been highly correlated with student performance. Students with excessive absences (>15%) may receive a reduction in their final letter grade. Attendance is taken at the start of each class. EMERGENCY NOTIFICATION SYSTEM (ENS): Students are encouraged to enroll and keep their contact information updated in the Emergency Notification System. ENS provides text and/or voice alerts in the event of a campus emergency. PROJECT and PEER REVIEW: This class is intended to provide the student with a sound foundation in logistics and distribution management concepts and techniques. However, equally important to this foundation is a discussion and exchange of ideas, between the students and instructor and among students, with regard to contemporary topics within the field of operations management. To facilitate these exchanges, students will be assigned a topic and to a group that shall research, analyze, and lead discussion. Grading of the project will consider three elements: report, presentation, and peer review. The report will be graded for content, structure, clarity, and grammar. The presentation will be graded on the basis of content, style, and clarity. The peer review portion will allow students to evaluate themselves and others in the group based on the level of participation and quality of contribution to the project. ACCEPTANCE OF THE TERMS OF THIS CLASS: By your continued enrollment in this class, you are acknowledging that you understand the policies of this class as discussed in this syllabus. This syllabus and the accompanying tentative schedule are subject to change to reflect class progress; all dates and assignments are subject to change upon proper notification. PROFESSIONAL ORGANIZATIONS: The following is a list of professional organizations associated with Supply Chain Management. APICS - The Association for Operations Management: APICS provides educational, professional development, and networking opportunities for supply chain and operations professionals. APICS offers two certifications, Certified in Production and Inventory Management (CPIM) and Certified Supply Chain Professional (CSCP). These are useful for advancing your career and look excellent on your resume. Local APICS chapters hold monthly meetings, a good way to network, gain access to placement services and expand your knowledge about supply chain management. Student memberships are $25 a year. Check it out at www.apics.org. Institute for Supply Management (ISM): This organization traditionally focused on purchasing and supply management, though they are moving toward a supply chain orientation. They currently offer two certifications, Certified Purchasing Manager (C.P.M) and Certified Professional in Supply Management (CPSM). If you are a full-time student, membership is free. Check it out at www.ism.ws. Council of Supply Chain Management Professionals (CSCMP): CSCMP provides educational, career development, and networking opportunities to its members. This group has traditionally been focused on logistics. Student memberships are $25 per year. Check it out at cscmp.org. The written report will be graded according to the following evaluation guidelines: Evaluation A Content Offered clear, reasonable, well-argued recommendations to the problems that were specifically mentioned in the case. Offered good, well-reasoned ideas on other issues that may come to bear on the case situation as well, even though these issues may not have been explicitly mentioned in the case description. Style Professionalism (layout, grammar and overall look) of write-up is extremely high. Would be acceptable as-is at most consulting firms. B Offered good, but not spectacular, recommendations. Perhaps could have argued your case better. Possibly discussed issues that were not specifically mentioned in the case, but the issues were not of great importance, or were not integrated clearly into your argument. A few slip-ups. C Answered the questions posed adequately. Little to no discussion of issues that were not explicitly mentioned in the case. Arguments were not completely thought out. Professionalism of writing is dangerously close to minimum of what most businesses would require. D Talked about the case, but didn’t answer the questions it posed. Clear holes in plan or recommendations. Very noticeable problems in grammar, wording or overall professionalism. F Did not clearly address the questions that were asked. Spent more time on topics of little relevance to the case. Wrote in crayon. Lots of spelling and grammar mistakes that display a lack of professionalism. Note: Written assignments that fall in between these criteria will be given the appropriate evaluation (i.e., + and – grades will be used). The presentation will be graded according to the following evaluation guidelines: Evaluation A B Interpretation Outstanding presentation. The presenters were extremely well prepared and it showed. Very good presentation. The presenters were well prepared. C Acceptable presentation. The presenters carried out the task. D Would not be acceptable by professional firms. F Content The ideas presented were innovative and arguments were tight. Ideas proposed were very good, though arguments could have been stronger. Solid ideas, though not spectacular. Presented some ideas relevant to the issue at hand, but didn’t connect them very well. Little to no useful information presented. Style The materials used (overheads, handouts, etc.) were clear, professional looking and effective in communicating the presenters' points. Presenters did an excellent job of grabbing and keeping audience's attention. The materials used were effective, but maybe not flashy. Effective job of maintaining audience’s attention. The materials used were at a minimum of acceptability for a business presentation. Did only an adequate job of holding audience's attention. Overheads were minimally readable. Not much thought given to maintaining audience's attention. Terrible. Presenters were Typographical errors in materials used. unprepared and unprofessional. Note: Presentations that fall in between these criteria will be given the appropriate evaluation (i.e., + and – grades will be used). Tentative Schedule DATE 14 Sept – 16 Sept TOPICS Introduction to Supply Chain Management Review – MRP to DRP Supply Chain Management 24 Sept 28 Sept – 5 Oct Ch 1 & 2 TBA – Don’t be late 21 Sept 23 Sept READINGS Ch 4 & 5 Career Fair Supply Chain Measurement Demand Management 7 Oct Ch 3 Ch 7 EXAM #1 12 Oct – 19 Oct Inventory Management 21 Oct – 26 Oct Transportation Management 28 Oct – 4 Nov Facility Location Warehouse Management Ch 9 Ch 10 Material Handling Ch 11 9 Nov Ch 7 Ch 12, 13, 14 11 Nov Project Presentations 16 Nov Final Exam 18 Nov TBA