Motivation can be defined in a number of ways. >Generally, it is defined as a driving force that initiates and directs behavior. >In other words, motivation is a kind of internal energy which drives a person to do something in order to achieve something. ------------By Richard Romando >In simple terms, motivation is the process of boosting the morale of employees to encourage them to willingly give their best in accomplishing assigned tasks. Motivation Maslow Drucker Likert Taylor Argyris Herzberg Hygiene Factors Conditions Pay Status Security Company policies Herzberg Two-factor theory Two-factor theory distinguishes between: Motivators (e.g., challenging work, recognition, responsibility) that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth,[4]and Hygiene factors (e.g. status, job security, salary, fringe benefits, work conditions) that do not give positive satisfaction, though dissatisfaction results from their absence. These are extrinsic to the work itself, and include aspects such as company policies, supervisory practices, or wages/salary. Motivation factors Achievement Recognition Growth/Advancement Interest in the job McClelland McGregor Mayo Theory X and Theory Y McGregor developed a philosophical view of humankind with his Theory X and Theory Y in 1960. His work is based upon Maslow's Hierarchy of Needs, in that he grouped the hierarchy into lower-order needs (Theory X) and higher-order needs (Theory Y). He suggested that management could use either set of needs to motivate employees, but better results would be gained by the use of Theory Y, rather than Theory X. These two opposing perceptions theorized how people view human behavior at work and organizational life: Theory X With Theory X assumptions, management's role is to coerce and control employees. >People have an inherent dislike for work and will avoid it whenever possible. >People must be coerced, controlled, directed, or threatened with punishment in order to get them to achieve the organizational objectives. >People prefer to be directed, do not want responsibility, and have little or no ambition. >People seek security above all else. Theory Y With Theory Y assumptions, management's role is to develop the potential in employees and help them to release that potential towards common goals. >Work is as natural as play and rest. >People will exercise self-direction if they are committed to the objectives (they are NOT lazy). >Commitment to objectives is a function of the rewards associated with their achievement. >People learn to accept and seek responsibility. >Creativity, ingenuity, and imagination are widely distributed among the population. People are capable of using these abilities to solve an organizational problem. >People have potential. Vroom’s theory of Human Motivation Vroom's theory assumes that behavior results from conscious choices among alternatives whose purpose it is to maximize pleasure and minimize pain. The key elements to this theory are referred to as Expectancy (E), Instrumentality (I), and Valence (V). Vroom's Expectancy Theory is based upon the following three beliefs: 1. Valence (Valence refers to the emotional orientations people hold with respect to outcomes [rewards]. >The depth of the want of an employee for extrinsic [money, promotion, time-off, benefits] or basic [satisfaction] rewards). Management must discover what employees value. 2. Expectancy (Employees have different expectations and levels of confidence about what they are capable of doing). >Management must discover what resources, training, or supervision employees need. 3. Instrumentality (The perception of employees whether they will actually get what they desire even if it has been promised by a manager). >Management must ensure that promises of rewards are fulfilled and that employees are aware of that. [Motivation = Valance × Expectancy(Instrumentality)]