Principles of Operations
Management
"JUST WHAT IS OPERATIONS
MANAGEMENT?"
Geoffrey R. LeRoy, CPIM CSCP
Tony “Z” Zampello, CPIM CSCP CIRM
Agenda
 Principles Program objectives
 Principles Program overview
 Principles courseware components
 Principles course configurations
 Principles Sample presentation
 “What is Operations Management” by
Tony “Z” Zampello CSCP CPIM CIRM
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Program Objectives
Provide participants and stakeholders in the field
of operations management with:
 A foundation knowledge of the principles of operations
management in the manufacturing and distribution
environment
 A working knowledge of the methods, techniques, and
language of operations management
 An understanding of how operations management
strategies affect the overall goals of the organization
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Principles of Operations Management
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5 Courses designed for non-certification education
Includes both core and advanced content
Each session contains
 Multiple choice & essay questions
 Case studies
Mid-term and final exam test databanks available
Pre-designed Microsoft Excel spreadsheets
 To help illustrate complex models and “what-if”
scenarios
Ability to custom-design courses
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Principles of Operations Management
Inventory
Management
Fundamentals
Purpose & Function
of Inventory
Inventory
Replenishment
Operations
Planning
Planning
Foundations
Forecasting
Demand
Management
S&OP
Lean Inventory
Fundamentals of
Purchasing
Aggregate
Operations
Planning
Sourcing Strategies
Master Scheduling
P.O. Management &
Performance
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Operations Systems
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Manufacturing
Management
Manufacturing
Product Structures
Distribution
& Logistics
Channel Network
Design
Inventory Mgt.
Basics of MRP
Managing with MRP
Capacity Planning
& Mgt
Production Activity
Control
Advanced
Scheduling
Lean Production
Management
Distribution
Requirements
Planning (DRP)
Warehouse
Management
Packaging &
Material Handling
Transportation
MGMT
Transportation
Operations
Managing
Operations
Processes &
Operations
Project Management
Product Design &
Development
Process Design
Strategies
TQM
Statistical Quality
Control
Process Improvement
& Optimization
Management &
Performance
Courseware Components
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Student text
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Microsoft PowerPoint presentations linked to the instructor
and student texts
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Terms definitions for each session from the APICS
Dictionary
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Multiple choice questions, essay questions, and case
studies

Full mid-term and final exam test databanks for each book
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Predesigned Microsoft Excel spreadsheets to illustrate
complex models and “what-if” scenarios
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Advanced topics and exercises
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Principles Course Configurations
 Complete courses:
• Principles of Inventory Management
• Principles of Operations Planning
• Principles of Manufacturing Management
• Principles of Distribution and Logistics
• Principles of Managing Operations
 Format: 9 Sessions of learning, Mid-term, Final
Exam
 Time Scale: 27 to 30 hours (core)
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Principles Course Configurations (cont.)
 Configured course:
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Combing sessions from any Principles course
Suggested courses by role or by topic
 Format: Per course
 Time Scale: 3 hours per Session
Online Course Configuration Tool
 Configured 1 Day Seminars:
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Example: Principles and Practices for the MRP
Planner
 Format: Predefined sessions from the Principles
 Time Scale: 7 hours of instruction
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Course Configuration Example
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Course Configuration Example (cont.)
Forecasting and Demand Management
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Course Configuration Example (cont.)
Sales and Operations Planning
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Sample of Course Material Page - #1
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Sample of Course Material Page - #2
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