FEAPO June Summit Initial Draft of Workshop Notes June, 2014 Compliation of Workshop 1 Notes (includes Workshop 2 notes for Group 1 TABLE OF CONTENTS TABLE OF CONTENTS 0 GROUP 1 2 VALUE (TIME, COST, QUALITY) WHO LEVEL DOMAIN PRODUCES (BUSINESS / IT) SUCCESS CREDENTIALS YEARS OF EXPERIENCE TYPES OF EXPERIENCE DIFFERENCES (EA VS BA) INDIVIDUAL 2 2 2 3 3 3 4 4 4 5 5 GROUP TWO 6 VALUE TO THE ORGANIZATION WHAT AN EA DOES. WHO THE EA WORKS WITH? BEHAVIOURAL TRAITS SEA SUCCESS PROFILE EXPERIENCE MODEL ARTEFACTS (WHAT EAS PRODUCE) 6 7 8 9 10 11 12 GROUP 3 13 WHAT DOES A STRATEGIC EA DO? BEHAVIOURS WORK WITH VALUE TO ORGANIZATION CRITICAL SUCCESS FACTORS CREDENTIALS NUMBER OF YEARS KIND OF EXPERIENCE 13 13 13 14 14 14 14 14 GROUP 1 Green – from skills from second workshop VALUE (TIME, COST, QUALITY) Information decisions actions linking strategic plan with execution (spans enterprise scope) ensure organization is doing right things investments aligned to organizational priorities best practice reuse optimization of resources / assets relative to strategic plan support development of strategic plan governance (decision rights / rules) WHO LOB Management (BA only) C-Level programs financial management technologies vendors industry boards analysts partners / suppliers / competitors HR / Organizational Design (BA only) Legal and Compliance LEVEL EA BA Strategy & operations Management & operations Operations Management (Support) DOMAIN Fluent in organization business model PRODUCES (BUSINESS / IT) Strategy mapping and business models (EA & BA) Roadmap (business, investments, outcomes, capabilities, risk, assets) (people, process, technology) threat / risk issues research scenario planning cause-effect explanations what-if analysis policy and governance standards technology for BA Business architecture meta model - BA only IT value realization / IT organization improvement other senior EAs SUCCESS ability to sell a winning solution (marketing) build trust (win / win ) build a coalition (collaboration –build effective team) achieve / exercise influence understand espoused / underlying assumption understand WIIIFM understand politics empathy understand business model / strategic understand how IT enables organizational value familiar with trends, best practices fluent in language of the enterprise critical / systems thinking abstraction conceptualization (unable to read word) synthesize information from multiple sources communicate compromise identify needs relate solution to needs CREDENTIALS MBA or equivalent MS Professional Masters Industry certifications Architecture (?) certification Industry organization participation YEARS OF EXPERIENCE 15 plus TYPES OF EXPERIENCE Consulting Strategic planning Finance LOB IT Management (not for BA) appropriate industry DIFFERENCES (EA VS BA) Not dealing with IT estate EA contributor to IT architects BA is consume of IT architects BA is steward of the business architecture EA is steward of the integration of BA/ IT architectures BA is master of business capability BA has expertise in product and service development and deep understanding of investment portfolio BA has deep understanding of value stream and processes and liaison to different parts of the business BA is master of the business model BA has deep knowledge of operational risks and knowledgeable of how organization measures business performance BA helps share product development process and understands how strategic knowledge is created in the organization BA needs to be good at explaining business value of IT INDIVIDUAL Team Interpersonal Technical Architectural Organizational Domain GROUP TWO VALUE TO THE ORGANIZATION Reduce risk through communication, rationalization, recommendations, increased visibility provide recommendations to align and meet strategic organizational goals increase organizational effectiveness align functional initiatives to strategic objectives keep the 150,000 of the organization in mind (objective viewpoint) - think of this as avoiding beating the weeds to death with a golf club ensure tactical solutions adhere to organizational governance standards WHAT AN EA DOES. WHO THE EA WORKS WITH? BEHAVIOURAL TRAITS SEA SUCCESS PROFILE EXPERIENCE MODEL Select 1 or more of the capabilities listed below 5 years as a BA 5 years in an IT role 5 years as a DA 5 years as a PM 5 years as a ‘propeller head’ 5 years as an ‘interested party’ i.e. engineering, or other discipline from within the organization ARTEFACTS (WHAT EAS PRODUCE) Enterprise meta model Business models Capability models Strategic assessments Optimization of assets (HR, Physical, Logical, Finance ….) Optimization of investments Optimization of operations agility (cycle time optimization i.e. TAKT) Governance strategy (plan) GROUP 3 Orange – from skills from questions one and two WHAT DOES A STRATEGIC EA DO? think strategic (strategic plans) elicit / develop stakeholder requirements / concern / interests (stakeholder analysis) know organization and capabilities communicate effectively (storytelling) collaborate across enterprise (building relationships) synthesize viewpoints – cultural awareness (change management) articulate vision / innovation (ideas) lead strategically manage technical risk (identify risk and remedies) BEHAVIOURS empathetic attentive (listen) creative influencing / persuading / challenging assertive thinks holistically; integrative, interdependency thick skin pragmatism coaching motivational knowledge transfer WORK WITH partners / vendors C-suite (CFO/CXX/CIO/CTO) Board of Directors Professional organizations LOB/SEGMENT/DIV heads Research Analyst Strategic Planners Innovation Groups / R and D Enterprise Risk Management VALUE TO ORGANIZATION enabling business strategy / execution impacting business performance metrics cost reduction / efficiency impact agility risk mitigation optimize assets coffee and doughnuts CRITICAL SUCCESS FACTORS K - S - A - P - Organizational knowledge, technical, marketing, competitive knowledge, industry business acumen (domain), culture, political Communication, collaboration, leadership, negotiator, problem solving, modeling, spatial thinking intelligence, systems thinking, synthetic, selling, presentations, visionary, strategic interpersonal, relationship building, adaptable, deal with conflict, persistence CREDENTIALS Experience Education (MBA / EA) Examination NUMBER OF YEARS EA STAT (JEA) ~ 25 years (was crossed out) Non-stat KIND OF EXPERIENCE planning and execution successful delivery multiple functional areas innovator major failure / scars ‘global’ experience (a plus) strategy experience life lifecycle management customer experience – both sides of the transaction risk and financial management