Dell Software Group Windows Management © 2012 Quest Software Inc. All rights reserved. An integral part of the Dell strategy Scalable, mid-market design point 2 End-to-end IT Solutions Delivering end-to-end solutions with scalable, mid-market design point Confidential Global Marketing Windows Management Software solutions Make Microsoft platforms more reliable, automated & secure Increase IT efficiency & shift resources to innovation Control risk everywhere, from migration to operations to compliance Keep pace with the changing needs of the business by supporting the latest technology innovations Maintain the availability and performance of Microsoft platforms and meet SLAs Extend your infrastructure to meet business demands 3 Confidential Global Marketing Top five mistakes organizations make during a migration Insufficient planning and assessment 1 Underestimating user & organizational impact 2 Inconsistent or absence of a coexistence strategy 3 Inadequate data protection 4 5 Establish a Windows Server 2012 environment that will: • Support growth • Deliver flexibility • Enable security • Ensure compliance Failure to optimize the new environment Dell helps you avoid these mishaps with the ZeroIMPACT Migration Methodology. 4 Confidential Global Marketing Dell Software tools for Windows Server Management can help you... Prepare Coexist & Migrate Control Protect & Secure Manage Be prepared by understanding your current Active Directory environment Reduce user and org impact by delivering coexistence Discover and control any change to your Active Directory Control access to your data and protect your Active Directory with granular recovery capability Administer GPO changes and optimize your Active Directory performance 5 Confidential Global Marketing Dell Software tools for Windows Server Management can help you... Prepare Coexist & Migrate Control Protect & Secure Manage Perform detailed pre-migration assessments • Assess and analyze the current state • Report on the number and status of AD accounts • Clean-up prior to migration • Identify what should and shouldn’t be migrated • Identify applications dependent on the mail system and directory • Perform testing and report on which applications are compatible and which are not 6 Confidential Global Marketing Dell Software tools for Windows Server Management can help you... Prepare Coexist & Migrate Control Protect & Secure Manage Ensure true coexistence between migrated and un-migrated users • Ensure interoperability between Active Directory users • Synchronization of directories • Preserve permissions, security and access points to the network and resources Avoid user disruption - complete migration on time • Schedule and automate tasks for off hours • Manage and report on status • Perform migration tasks during normal working hours 7 Confidential Global Marketing Dell Software tools for Windows Server Management can help you... Prepare Coexist & Migrate Control Protect & Secure Manage Track, Audit, Report and Alert all key Active Directory configuration changes in real time • Keep track of who’s doing what during the migration • Ensure a quick recovery if something goes wrong • Be prepared to recover corrupted email • Ensure that your new environment is running efficiently • Control access through delegation using a least privilege model and automation. • Collect, manage and compare event log data in auditable reports. 8 Confidential Global Marketing Dell Software tools for Windows Server Management can help you... Prepare Coexist & Migrate Control Protect & Secure Manage Ensuring that users have the right access to the right resources • Eliminate unregulated access to resources • Automatically create user and group accounts for secure management in AD and AD-joined systems • Back up, baseline and restore security and permissions, retaining data integrity Instantly recover the desired AD in granular if corrupted by error • Recover individual items, a domain or an entire forest if it gets lost, accidentally or incorrectly changed or deleted, or corrupted by a catastrophic event. 9 Confidential Global Marketing Dell Software tools for Windows Server Management can help you... Prepare Coexist & Migrate Control Protect & Secure Manage Quickly and effectively administer changes to Group Policy Objects (GPOs) • Extends the Microsoft Group Policy Management Console (GPMC) so you can quickly and effectively administer GPO changes Monitor AD performance and resolve issues before they impact users • Improve system uptime through real-time visual indication of resource bottlenecks on domain controllers • Quickly identify and resolve issues 10 Confidential Global Marketing Windows Management Software solutions Make Microsoft platforms reliable, automated & secure Active Directory Modernization ZeroIMPACT Migrations Administration and Recovery Compliance & IT Governance Prepare 11 Confidential Coexist & Migrate Control Protect & Secure Manage Global Marketing Dell Software can help you manage and migrate to a pristine environment Software Products Prepare • Enterprise Reporter / MessageStats Coexist & Migrate • OnDemand Migration for Email / Notes Migrator for Exchange /Migration Manager for Exchange / GroupWise Migrator for Exchange / Notes Migrator for SharePoint /Migration Suite for SharePoint/Migrator for SharePoint Online/ Migration Manager for AD and File Server • ChangeAuditor Control • Security Explorer/ ActiveRoles Server / Recovery Manager for AD Secure & Protect • GPOADmin / Spotlight on Active Directory Pack Manage 12 Confidential Global Marketing ZeroIMPACT Migrations Mitigate the risks and costs of a migration, consolidation or restructuring project • Prepare - • • • 13 Confidential Know what to migrate and what to leave behind Properly back up your environment Automate application discovery & rationalization and reduce application migration risk with automated testing, fixing, and packaging Coexist - Ensure coexistence of old and new environments - Work within tight timelines and budget Schedule jobs to maximize data transfer times Provide status reporting to management - Provide compliance, governance, customization, ongoing application compatibility, automation and recovery capabilities to your new platform Migrate Manage & Extend Global Marketing 14 Confidential Global Marketing Modernize your Active Directory 15 Confidential Increase productivity, reduce costs and mitigate risk by taking command of your Active Directory infrastructure • Prepare – Understand what’s in the environment and talking to your AD • Restructure/Consolidate – get there with ZeroIMPACT on end users and productivity • Simplify user and group account management • Reduce the risk of security breaches by automating the tracking, alerting and reporting on the who-what-where of changes across the network • Avoid data loss and maintain business continuity with recovery solutions for Active Directory including full forest backups for disaster recovery • Meet compliance and governance standards by tracking all changes in real time and leveraging prebuilt reporting to demonstrate compliance • Extend the unified authentication and authorization of Microsoft Active Directory to Unix, Linux and Mac systems Global Marketing Compliance & IT Governance 16 Confidential Reduce risk and maintain and prove compliance in Windows infrastructures • Assess current configuration state and provide visibility into operational policy and end user access permissions • Audit/Alert - Notify of changes and provide forensic analysis to determine who, what, when, where, why and from which workstation a deviation occurred from the expected state • Remediate - Document changes and implement preventative controls to prevent a deviation from occurring in the first place • Manage - Easily store and quickly find data from multiple different silos of information - Restore data in the event of disaster or human error - Enable consistent content management and customization to keep users productive - Fix and track issues quickly and protect your environment from data loss Global Marketing Administration and Recovery 17 Confidential Maintain availability, performance and business continuity. Work smarter and faster by automating day-to-day management • Performance & Availability - Ensure continuous availability and satisfy SLAs - Resolve performance issues before they reach end users and cause business interruptions • Disaster and Data Recovery - Recover from data loss or deletion quickly without impact on day to day operations • Automation - Improve administrator productivity and service levels by automating repetitive and remedial tasks • Compatibility Management - Ensure application compatibility across the desktop Global Marketing Success and leadership 40+ Million 50+ Million Mailboxes migrated to Microsoft Exchange Active Directory accounts migrated 2 Time 600+ TB Microsoft ISV Partner of the Year Data migrated to SharePoint 18 Confidential 86+ Million 35+ Million Active Directory accounts under management Exchange Mailboxes under management Global Marketing Universidad Europea de Madrid Leader in private university education 16,000 students Challenge The university is growing rapidly and could no longer rely on timeconsuming and error prone manual processes to manage Active Directory Results • Reduced IT workload and increased productivity by 60% • 50% increase in time saved • 10% increase in reliability of AD • Immediate visibility into AD “The solution has provided the university with a system that 100 percent controls any tasks carried out on Active Directory, thanks to its detailed auditing functions.” Roberto Peralta, Business Partner Faculty Support 19 Confidential Global Marketing Software Johnson Matthey Leading supplier of specialty chemicals and precious metals to the technology industry, with more than 10,000 employees spread over 30 countries. Challenge Consolidate its 27 AD forests into one single AD within a tight deadline and effectively manage the new AD, including the delegation of admin rights to each office for local access management. Results • Ensured a smooth consolidation and modernization with no data loss or business disruption • Cut migration time by 83 percent, from four years to eight months • Reduced local admin support by 98 percent, freeing them to focus on other important tasks • Improved security and management of AD • Enabled compliance with industry regulations 20 Confidential Global Marketing Software Transports Metropolitans de Barcelona Main public transport operator running most of the metro and local bus lines Challenge AD administrators spending too much time on routine tasks, hurting productivity and they were worried about AD security. Needed to be able to delegate administrative tasks and ensure individual accountability through auditing. Results • Increased IT productivity by automating routine AD management tasks • Improved system reliability by eliminating human errors due to manual processes • Improved security and reduced risk through granular delegation of AD administrative powers • Ensured individual accountability with audit-ready reports 21 Confidential Global Marketing Insurance Company • One of the world’s largest insurance companies • More than 170,000 Windows desktops, 22,000 Windows servers, and 10,000 Unix/Linux servers Challenge Securing the rapidly growing Unix/Linux environment was difficult due to the disjointed nature and inconsistency of Unix/Linux authentication, user accounts, and authorization. Results • Unified Unix/Linux with single AD account for each user • Enforced a single, stronger AD password for all 30,000 Unix/Linux users • Eliminated the redundant and error-prone processes associated with heterogeneous account management and authorization • Achieved immediate de-provisioning across a highly diverse environment 22 Confidential Global Marketing “Together, ChangeAuditor and InTrust satisfy the needs of our auditors and management in full” Sergey Popov, CIO and board member, Platinum Bank Retail bank improves IT security and compliance Challenge Comply with global and industry standards, improve AD and Exchange security and prevent data breaches Results • Enhanced security, protecting the bank’s reputation • Ensured compliance with ISO 27001 standards and PCI DSS regulations • Minimized system downtime • Reduced time to resolve AD and Exchange issues from days to hours 23 Confidential Global Marketing Software Government Agency 250,000 users, heavy reliance on Active Directory, large mission-critical Unix environment Challenge • Every IT-assisted access management activity cost between $150 and $350 • Unix access management required dedicated IT staff Results • Implemented AD-centric access and account management solution • Extended AD security and management to Unix and Linux Saved $45 million in the first year simply by unifying IDs in AD and automating key access management tasks 24 Confidential Global Marketing Thank you