Claude P. Louissaint
8077 Mizner Lane, Boca Raton, FL 33433,
(H) 561-477-9564 (C) 954-825-5028
cloussaint@aol.com
AWARD-WINNING HUMAN SERVICES PROFESSIONAL
15+ years of experience consisting of business development, public/non-profit sector management,
training, lecturing at college and university level, and community development.
Considerable expertise and proven success in developing and managing complex social services programs,
and empowering individuals and families to achieve social and economic stability. Entrepreneurial
leadership and management experience with a history of delivering exceptional customer service and
establishing, strong and productive relationships. In-depth knowledge of current best practices in service
delivery and working with multicultural communities. In-depth knowledge of cultural diversity, public, private,
non-profit, and competitive market economy. Leadership Ft. Lauderdale Graduate.
Multilingual - Fluent in Creole, French, Spanish, and English.
EXPERIENCE
Better Asset Managers, Inc.
Business Development Consultant
2012 – Present
Boca Raton, Florida
Better Asset Managers, Inc. (BAM) is a professional services company focused on providing reliable, costeffective solutions to clients within both the public and private sectors. BAM areas of experience and
expertise include strategic planning, diversity training, language services, program management, and talents
acquisition and placement. Services include strategic planning, market analysis, diversity training, translation
and interpretation, and training. Customized Consulting Solutions to help improve the effectiveness of startups and existing businesses. Better Asset Managers, Inc. is a leader in Talent Acquisition, Professional
Resume Writing, Executive Coaching, Life & Career Coaching, and Business Development Consulting.
URBAN LEAGUE OF BROWARD COUNTY
Director of Economic Services
2011 – 2012
Ft. Lauderdale, Fla.
Managed the day-to-day operation of the Economic Services Department with a staff of 15 associates.
Responsible for developing a service delivery system in accordance with funding source expectations.
Established quality control safeguards to ensure programmatic and fiscal integrity. Promoted collaboration
and partnerships with other organizations such as Freddie Mac, the United Way, Broward County Human
Services Department, and the National Urban League to maximize service delivery. Ensured accurate
accounting for funds allocated for self sufficiency, wealth accumulation, and asset protection.
BROWARD COUNTY HUMAN SERVICES
Human Services Regional Coordinator, Central Region Family Success
1994 - 2010
Ft. Lauderdale, Fla.
Managed and coordinated human services programs designed to assist children, individuals, families, and
immigrants in achieving economic and social stability. Established and maintained collaboration and
partnerships with federal, state and local government agencies, community groups, community-based
organizations, non-profit, and academic institutions.


Served as turnaround specialist for troubled county agencies including serving as Executive Director of
Broward County Community Action Agency and Manager of Broward County North Region Bureau of
Children and Family Services;
Promoted collaboration / partnerships with organizations and agencies to maximize service delivery such
as the State Dept of Children & Families, Social Security Administration, and Broward County Schools.
Claude Louissaint
561-477-9564
Page 2 of 2
FLORIDA ATLANTIC UNIVERSITY
Instructor, Micro-Enterprise & Entrepreneurship
2001 – 2004
Ft. Lauderdale, Florida
Center for Urban Redevelopment and Education (CURE) is a state-established center for applied research;
specializing in empirical work, surveys, micro-enterprise and home-ownership training, grants writing,
program evaluation and technical assistance to community and economic development organizations.
Taught Entrepreneurship and Micro-Enterprise 101 to entrepreneurs and small business owners. Helped to
improve the effectiveness of start-up and existing business. Received Outstanding Instructor Award.
EDUCATION
Under Graduate Degree, Political Science, Kean University
Graduate Studies in Public Administration, Nova Southeastern University
Leadership Fort Lauderdale Graduate.
KEYNOTE SPEAKER / PUBLICATIONS





Interviewed and quoted in the New York Times, Sun Sentinel, Miami Herald
Keynote Speaker – Miami Dade College, Wolfson Campus
Broward County Main Library – Public Library Foundation – American Heritage Series
South Florida Times, Haitian Times
Conducted Diversity Training for Florida Law Enforcement – Broward County Sheriff’s Office, City of Ft.
Lauderdale Police Department, Lauderhill Police Department
AWARDS & RECOGNITIONS
APPRECIATION AWARD FOR HARD WORK AND DEDICATION - Presented by the American Professional Taxi
Cab Drivers Association, Inc. January 2003
OUTSTANDING TEACHER AWARD - Florida Atlantic University Center for Urban Redevelopment and
Empowerment - FAU-CURE Graduating Class August 2002
THE PEOPLE’S PEOPLE AWARD – Presented by the Broward County Library New American Series, 2004
EMPOWERMENT AWARD for Outstanding Service to the Community – Presented by Minority Development
and Empowerment at the Broward Center for Performing Arts, 1999
KEEPER OF THE DREAM AWARD – Presented by Markham Elementary School
COMMUNITY SERVICE
MEMBER
Emergency Food and Shelter Program (EFSP)
MEMBER
Broward Health Community Relations Council (CRC)
CHAIRMAN
Multi-Cultural and Refugee Task Force of Broward County
MEMBER
Legal Aid of Broward of Broward County Board Nominating Committee
MEMBER
Broward County Schools Diversity Committee
MEMBER
Broward County Schools Vo-Tech Community Education Advisory Communit