Building Supportive Networks for Entrepreneurship Curriculum developed in part with funding from USDA/RCDI Building Entrepreneurial Community Capacity Project Slide Narrative Comments This following provides a narrative to supplement the slides used during the instructor’s presentation on this topic. The numbered items below correspond with the power point slides used, with the title slide being number 1. 1. Title slide: Building Supportive Networks for Entrepreneurs Overview for Instructor: Local/regional networks are one of the most critical structures needed to build community capacity for entrepreneurship. Communities with diverse, active networks are much more likely to provide an environment supportive of entrepreneur formation and growth. Networks provide a method for sharing information, expertise, ideas, business opportunities, solutions to problems, and access to resources and services. They facilitate the flow of information and resources from those who need them to those who can provide them. And, networks provide an opportunity for the free flow of ideas and advice among entrepreneurs and the development of ongoing relationships. Design of Educational Session: This session will involve lecture/presentation interspersed with group discussion. The power point slides and attached notes will lead you through this presentation step-bystep. The discussion exercises will follow lecture/presentation points and are designed to make the presentation subject matter relevant to the local community situation. Also, the discussions will provide a way of obtaining information that can be used in future sessions and as background data for the community’s strategic plan to create entrepreneurship capacity. When you have completed this session, gather the group’s input on the flip chart so that it can be saved for the strategic planning and a final community report. 2. Challenges faced by Entrepreneurs slide: This slide depicts the disconnectedness that entrepreneurs often feel from the resources, services, investors, advisors and talent (skilled, qualified employees) that they need to be successful. This disconnection is even more pronounced in rural areas, where the range of needed services and resources may not be available locally. 1 Wil Shroter, serial entrepreneur and establisher of “Swap a Lease” and “Go Big Network” as well as six other businesses, was once asked what he thought the greatest challenge was for entrepreneurs. His response was “establishing a network of resources, financing, expertise, labor, and services that can help an entrepreneur to be successful.” He further commented that establishing a “rolodex” or network of these people/resources/services who you know how to contact can mean the difference between success and failure for an entrepreneur. Note to Instructor: The GoBig Network, a virtual network that provides access to services, resources, talent, expertise and financing, is presented in the latter part of this session (see slides 15 – 19). Covering GoBig is optional, at the instructor’s discretion. If you decide you want to try out GoBig with the class, or learn more yourself, there is a tutorial that provides step by step instructions on the use of the web site’s features at the end of this slide show (see slides 23 – 30). 3. Needs of Entrepreneurs and Service Provider slides: Not only does the entrepreneur need access to talent, investors, services and advisors, but each of these resources/services also needs access to entrepreneurs in order to be successful in their endeavors. Examples: • People looking for jobs need access to entrepreneurs who are hiring, just as entrepreneurs need access to talented workers who have the specific skills needed to grow their business. • Investors are looking for good ventures to invest their capital in (with a reasonable rate of return projected), while entrepreneurs need financial backing to move their venture forward. • Advisors are looking for business startups through which they can share their expertise (and possibly serve on Boards of Directors), while entrepreneurs need advice and connections with experienced advisors. • Accountants, web designers, attorneys, etc. are looking for customers for their services, while entrepreneurs need these services 4. Networks Bring People Together slide: Networks bring these parties together and create opportunities for entrepreneurs, resources, talent, services and advisors. They not only connect entrepreneurs to resources and services, but they also connect entrepreneurs to other entrepreneurs, facilitating the flow of information, ideas and expertise. 5. Key Concepts of Network slide: Networks bring these parties together and create opportunities for entrepreneurs, resources, talent, services and advisors. They not only connect entrepreneurs to resources 2 and services, but they also connect entrepreneurs to other entrepreneurs, facilitating the flow of information, ideas and expertise. 6. GROUP DISCUSSION #1 - Current Networks slide: Instructor facilitates group discussion to identify networks that exist in community: Facilitate a discussion of existing networks in the community by asking the participants to name and describe the networks currently existing in their community. Identify who is involved and how? Do they have a convener/coordinator, and who is that? Do they serve a specific purpose/membership? 7. Three Factors of Successful Networks slide: There are three key factors to the creation and maintenance of a successful network: 1. An organization or individual commits to taking the lead in guiding the creation and facilitation of the network. Often this organization is the local Chamber, institution of higher education or economic development organization (or a partnership of all three). One example of a successful network is the Corporate Sustainability network in northeast Ohio (website: http://www.csuohio.edu/business/sustainability/csn.html). The purpose of this network is to facilitate information sharing and support of corporate sustainability efforts by businesses in the region. Another is the Southeast Ohio Women in Networking, a group that organizes events and activities for women in business to network, share information and resources, and identify business opportunities. Their web site is http://www.seohiowin.org/ 2. Leadership and direction from local entrepreneurs is necessary to create a successful network. Some networks initially facilitated by local organizations evolve into entrepreneur-run networks where the leadership and continued success of the network becomes the responsibility of the business that engage in it. 3. In order for a network to survive over time and be successful, the entrepreneurs must see value and benefit in their engagement. Many network events use a combination of informational/educational content (a speaker, for example) followed up by ample time for entrepreneurs and others to informally engage in conversation and information sharing. In this way, business relationships that benefit the entrepreneurs and resource providers are formed that continue beyond the network event itself. The following slides will address each of these key factors in turn through presentation and group discussion. 8. Organizational Guidance, Key Factor 1, slide: These are the activities that the network leader/convener engages in: • They guide and manage network activities, for example, they secure speakers, identify space, promote the network among entrepreneurs 3 • • They formally or informally provide connections between entrepreneurs and between entrepreneurs and needed services and resources They actively work to form linkages and alliances among entrepreneurs by going beyond connections to helping to establish working relationships Provide examples of each type of involvement. 9. GROUP DISCUSSION #2 – Local Business Network Guidance, Key Factor 1, slide: Group discussion to be facilitated by instructor: Ask the following questions of the entire group and record the discussion on flip charts. Common answers to this question will be Chambers of Commerce, Unions, Retail Merchants Associations, Professional Organizations, etc. Encourage participants to name these organizations and talk about the services that they provide and to whom. Also, encourage participants to talk about the methods these organizations use to connect to each other, i.e., informal communications, more formal events, web sites, regular meetings, other. The purpose of this discussion is to make the participants aware of the range of networks that already exist, how they operate, and what they provide for their members and each other. If it is difficult for participants to name these organizations and what they do, it may indicate that networks are not operating in the community, or, they are not widely recognized and known. 10. Champion Building Excitement, Key Factor 2, slide: One of the needs in the community is respected existing entrepreneurs who are willing to champion the development of network and promote the vision of a connected entrepreneurial community. These champions are important in creating the excitement around entrepreneurship and recognition of its value to the local economy. 11. GROUP DISCUSSION #3 – Champion Building Excitement, Key Factor 2, slide: Group discussion to be facilitated by instructor: In a previous entrepreneurship session the participants identified the organizations that serve business in the community. The purpose of this discussion is to list, by name, existing respected entrepreneurs, talk about their vision for entrepreneurship, and identify what they do to create excitement around entrepreneurship in the community. If the group is large enough, it works well to break them into smaller teams of 4-6 people and have them self-facilitate their group’s answers to these questions on a flip chart. Give each group 15 – 20 minutes to discuss these questions, and then have them present their results (3 minutes per team) to the overall group. After all of the teams present, the instructor will then facilitate the identification of common names from each group’s list 4 and how many groups identified the same person. Try to find the consensus in the identification of champions. Then facilitate a discussion about their vision and how they create excitement. Finally, have the teams share names of potential champions, find the consensus names among the teams, and have the entire group discuss why they think these entrepreneurs could be potential champions. Save these flip charts to be used as data for subsequent sessions and the strategic plan. 12. Continued Benefits to Entrepreneurs, Key Factor 3, slide: Networks must continue to provide benefits to entrepreneurs in order for them to remain involved. Some of the benefits that entrepreneurs gain through network participation include: Access to markets: by building relationships with other entrepreneurs, new market opportunities can be identified and pursued. Access to assistance and ideas: Access to latest information: Access to resources: Successful collaboration activities: 13. GROUP DISCUSSION #4: To be facilitated by instructor Facilitate a group discussion of these three questions, and record responses on flip charts. Save these flip charts to be used as data for subsequent sessions and the strategic plan. 14. Building a Network; group discussion: Group discussion to be facilitated by instructor. Facilitate a group discussion around these three questions and record participant’s input on flip charts. Save these flip charts to be used as data for subsequent sessions and the strategic plan. 15. Go Big Network: The next five slides will present a “virtual” (internet web based) network for entrepreneurs…the Go Big network. This network was created by an entrepreneur to address the challenge of finding resources and advice when trying to start up or grow a business. Suggested activity for the instructor is to log on, with the class, to GoBig and walk through the various features it provides online. Slides #23 through #30 can be used as a tutorial for the instructor and/or be used to present to session participants if more depth on GoBig is desired. 5 16. What is the GoBig Network? GoBig is a virtual network created by a “serial entrepreneur,” Wil Schroter, because of a recognized need. Will contends that the most difficult challenge in getting a business started is finding and accessing needed expertise, qualified labor, capital, and services. 17. What does the GoBig Network do? What does the Go BIG Network do for entrepreneurs/start ups? • • • Connects entrepreneurs with people who can help make them successful Provides rural entrepreneurs with convenient access to needed resources Levels playing field by counterbalancing rural isolation and limited services Go Big levels the playing field created by distance to cities where most resources are located. Also, Go Big provides access to the “higher level” services and resources needed by entrepreneurs in the knowledge economy, for example: Skilled labor; technology workers, etc. Patent attorneys Angel and venture capital Experienced business advisors Target markets 18. How GoBig works: This slide outlines the major features and services of the GoBig Network. 19. What the GoBig Network can do: This slide is best used along with an online connection to the GoBig Network site. The web site address is: http://www.gobignetwork.com As you explain each of the steps, you can access the page that pertains to that step and understand what it looks like and how it works. The best way to learn how Go Big works is to explore the different network tools that it offers. Step One: Create a Member Profile Create you own personal member profile and identify your specific role 1. Log on to Go Big site 2. Click on “Join Us” tab at top of page 3. Complete member profile and set up an account Step Two: Search other member’s profiles 6 Search Network for other network members based on their roles to join or establish Communities of Interest. Network members also connect on the basis of their needs, for example: Investors find startups to invest in Employees find jobs Startups find advisors Make contact with these resources to access resources and services Step Three: Send and receive messages Log in to your personal profile page. Messaging features: Members have two inboxes for messages. This flexibility allows members to manage inquiries effectively. The two inboxes include: “In” Network inbox Friends they know Friend of Friends they know “Out of Network” inbox People they don’t know explicitly Step Four: Form networks Members can invite their friends to form a network Networks allow members to share” rolodexes” with each other System tracks “who knows who” so introductions can be made effectively Step Five: Post public ads and requests Members can post requests in a public classified ad directory Allows everyone to know who is looking for what Members can be notified by e-mail when ads are posted that they are interested in Step Six: Post private network requests Requests can be sent privately to groups of members Members can set preferences based on what types of requests they want to receive Reports detail who received each request and who has responded Step Seven: Establish private groups Private groups can be created among members Members can send requests and messages within just the group Allows member-based organizations to private label network Getting Started 7 Setup an account, invite members, post messages and grow your virtual network. 20. Next Step: Building a Network Steps to follow in building an entrepreneurial network in your community. See http://www.publicforuminstitute.org/nde/sources/reports/2001-networks.pdf for more information. 21. Additional Resources The following web sites and publications are an excellent source of information on networks and networking for entrepreneurs: The role of Clusters and Bridges in Networks for Entrepreneurs: http://www.hks.harvard.edu/netgov/files/talks/docs/04_10_06_seminar_james_rauch_clu sters_bridges_netw.pdf Entrepreneurship Summit Executive Summary: Kauffman Foundation and the International Economic Development Council – September 2008 www.kauffman.org The following resources provide information and research on the importance of networks to successful entrepreneurship: Prior research has shown that successful entrepreneurs have large networks of casual acquaintances that provide ideas, access to potential investors and access to potential customers (Aldrich, Rosen & Woodwasrd, 1987), and that there is a link between entrepreneurs’s networking behavior and the growth of a firm (Ostgaard & Birley, 1996). (You can reference/print the Ostgaard article from online Journals – Journal of Business Research, 1996 – Vo. 36, pages 37-50). Utilization of networks is believed to reduce entrepreneur’s transaction costs and to aid their competitiveness (e.g. Aldrich & Whetten, 1981; Jarillo, 1988, 1990). Entrepreneurs & social networks (Low and MacMillan, 1988; Hills et al., 1997; de Koning, 1999); Outsider assistance can have substantial impact on new venture creation, survival, and performance (Chrisman & Katrishen, 1994). Businesses owned by teams of partners generally have wider social and business networks (Cooper, Gimeno-Gascon, & Woo, 1994) 22. Contact Information 8 Contact information for the presenter. Also please give credit to Ohio State University Extension and Author, Myra Moss, Specialist. Slides 23 – 30 contain the step by step guide to the GoBig Network with examples of the features and pages. 23. Step 1: Log onto web site for GoBig Network Use this address to log on: www.goBIGnetwork.com 24. Step 2: Create a member profile 1. Create a detailed profile for your membership 2. Identify your specific role: Entrepreneur Investor Job Seeker Service Provider Advisor Most likely the instructor will want to identify their role as advisor. 25. Step 3: Explore features of GoBig Network a. Profile Search Search Network for members based on roles Connect needs of members Investors find startups Employees find jobs Startups find advisors Make contact with these resources to get stuff done 26. b. Messaging 27. c. Networking through GoBig Members can invite their friends to form a network Networks allow members to share “rolodexes” with each other System tracks who knows who so introductions can be made effectively 9 28. d. Posting a public request There are 10 categories under which you can view requests: Members can post requests in a public classified ad directory Allows everyone to know who is looking for what Members can be notified by e-mail when ads are posted that they are interested in 29. e. Posting a network request There are 7 categories under which you can post a network request: Funding Needed – companies looking for funding Jobs – companies looking to hire Looking for work – talent looking for work For Sale – people with items to sell Events – events and local happenings (network meetings, workshops/conferences, etc.) Advisors wanted – companies looking for advisors Office space – space available Requests can be sent privately to groups of members Members can set preferences based on what types of requests they want to receive Reporting details who got the request and who has responded 30. f. Creating private groups Private groups can be created among members Members can send requests and messages within just the group Allows member-based organizations to private label network Here is an example of a group set up by the Ohio Department of Development For further information or questions, please contact the author: Myra Moss, Specialist, Ohio State University Extension moss.63@osu.edu 614.292.8436 10