Apex Marilee Fitzgerald Acting Deputy Under Secretary of Defense Civilian Personnel Policy September 17, 2009 1 Today’s Discussion Human Capital Implications of the Strategic Imperatives Workforce Planning Model – Executive Leaders – Military Spouse Authority – Civilian Expeditionary Workforce – In Sourcing – Hiring Improvement 2 The Strategic Mission Imperatives – Sustain the All Volunteer Force – Support Engagements in Iraq and Afghanistan – Ensure Readiness to Meet Emergent Threats – Care for Wounded Warriors – Implement BRAC/ Joint Basing – Effect In-Sourcing Mandate BASIS FOR CIVILIAN STRATEGIC HUMAN CAPITAL MANAGEMENT PLAN 3 Strategic Human Capital Management – Workforce Planning Human Capital: the collective people attributes, skills and abilities that contribute to organizational performance Strategic Human Capital Management: the process through which an organization acquires and develops staffs, including its leaders, whose size, skills and deployment capabilities meet the organization’s current and future mission needs DoD Instruction DoDI 1400.25, Volume 250, Civilian Strategic Human Capital Planning (SHCP), 11/18/2008 Workforce Planning is foundational to SHCM 4 Business Case for Strategic Human Capital Management Planning Department is in a transformational mode – Department needs to ensure it has the capabilities (numbers) and the competencies (skill set) to meet current and future (7-10 years out) mission requirements for expeditionary (contingency ops & humanitarian assistance) and non- expeditionary mission requirements – New Mission imperatives require new talents and leadership – Joint missions require better articulation of cross-Service support requirements for improved programming and execution Civilians are, and will continue to be, called to support contingency operations – Requires a civilian expeditionary force that is ready, trained, and cleared A large retirement wave is projected – Robust pipeline needs to be in place to address this wave – A move to a more organic workforce is underway (in-sourcing) Competition for skilled talent will continue to increase Planning is a statutory requirement (NDAA 06) 5 Functional Community Managers (FCM) and Responsibilities • Assist in the management of the readiness of their Community • Workforce Forecasting • Identify current & future mission requirements • Identify environmental factors/Departmental goals • Identify mission critical occupations & skills, and expeditionary requirements • Analyze demographic trends (attrition/retirement) • Establish recruitment/ retention goals • Competency Assessment • Identify mission critical occupations & skills, and expeditionary requirements • Identify Competencies and assess gaps • Strategy Development • Develop a Plan to address workforce & competency gaps with results-oriented goals • Identify requirements, e.g. POM • Readiness & Talent Index Sustainment • Succession planning to sustain knowledge continuum • Monitoring, assessing, adjusting • Provide input to annual SHCP Implementation Report for submission to Congress 6 Most Functional Communities are aligned with Mission Critical Occupations Acquisition Engineering (Construction) Financial Management Human Resources Information Technology Mgmt Installations & Environment Intelligence Law Enforcement Linguists/Language Logistics Mgmt (non-DAWIA) Medical Science & Tech – Modeling & Simulation Security Executives and Senior Professionals Expeditionary Leadership National Security Professionals Contract Specialist, 1102 Quality Assurance, 1910 Civil Engineer, 0810 Financial Administration, 0501 Accountant, 0510 Auditor, 0511 Budget Analyst, 0560 Human Resources, 0201 Information Technology Mgmt, 2210 Computer Engineer, 0854 Electronics Engineer, 0855 Computer Science, 1550 Safety and Occupational Health,0018 Fire Protection & Prevention, 0081 Intelligence, 0132 Police, 0083 Language Specialist, 1040 Logistics Management, 0346 Medical Officer, 0602 Nurse, 0610 Pharmacist, 0660 Psychologist, 0180 Social Worker, 0185 General Engineer, 0801 General Physical Science, 1301 Mathematics, 1520 Security Administration, 0080 Cut across occupations 7 Mission Imperative: Sustain the All Volunteer Force Strategy: Increase military dwell time and reduce rotations – Effect military to civilian conversions: projected numbers for DON 1181 FY 09 1404 FY 10 467 FY 11 • HR must be able to recruit and fill newly established civilian positions – Grow interchangeable executive cadre (Generals/Flag Officers/SES) • Dec 08 Policy: Joint/Enterprise/National Security Perspective competency required for Tier 1/Tier 2 SES by 2012; desirable for Tier 3 – Leverage Civilian Expeditionary Workforce • Pre-identified subset of the civilian workforce • Organized, ready, trained, cleared and equipped for rapid response and quick assimilation into new environments • Designed to support – DoD Operations, contingencies, emergencies – Humanitarian missions – Stability, Security, Transition, and Reconstruction (SSTR) Operations 8 What We Learned – Environmental Scan Expectations of DoD 21st Century Leaders New Times Asymmetric threats Expanded mission requirements New Skills Adaptive and proven leadership for transformational times; creativity and innovation Varied experiences to understand interplay of operations and policy; diversity in person and skills Increased reliance on Enterprise-spanning perspectives that aligns local national security partners organizations to the DoD mission New definition of “joint” Understanding and leadership in a multi-service, interagency, multi-national, and global environmentThe Joint Environment Unpredictable challenges Speed, agility, and precision of action for effective warfighting capabilities Executive Leaders Outcomes: – Ensure a high quality leadership continuum – Create an interchangeable executive assets (G/FO, SES, Political) – New Concepts: – Put the “E” back into Executive – New and Enduring Competencies • Enterprise-spanning perspective and joint capability • Diverse experiences, position mobility across the enterprise • Vision and strategic thinking; Leading people and organizations • Global leadership and cultural astuteness • Lifelong learning – Executive jobs differ in scope, influence and impact - 3 Tiers 10 Executive Leaders New Concepts (continued) SES positions with most influence, impact, and ability to affect organizational outcomes - Enterprise Positions (EP) – Executive must acquire new and more complex skills through lifelong development, education, and experience – Job assignments are professional development/ career broadening experiences – Portfolio of experience valued – Position mobility the norm not exception – Breadth and depth of experience required for EP – “Tours of duty” for certain positions (Joint, EP, others) – Executive lifecycle management is critical to success – Established central SES management offices in MILDEPS and OSD (similar to GFO management) – Established DEAB 11 The Human Capital Strategy Framework for the Lifecycle of Executive Talent Management Workforce Planning Demand and Supply Forecasts Capability Assessments Gap Analyses Requirements Alignment Workforce Planning Sourcing, Recruiting, Selecting Sourcing, Recruiting, Selecting Leadership Development Separation and Sustainment Outplacement Knowledge Management Capture Re-employ Annuitants Exit Interviews Mission and Organizational Goals Separation & Sustainment Performance Management Core Competencies and Values Performance Management Competency Assessments Goal-Setting Self-Assessment Development Planning Culture Compensation Succession Management Talent Needs Identification Talent Pool Identification Assessment & Development Feedback & Development Job Profiles Corporate Values Succession Management Compensation Leadership Competencies Core Competencies Benchmarking Metrics and Evaluation Leadership Development Competency Based Learning 360 Assessment Immersive & Experiential Learning Job Rotations Mentoring Coaching Branding Assessments Recruiting Selection Diversity Compensation Planning Pay for Performance Pay Pools Pay Bands Functional Competencies Competency Management Onboarding Curriculum Development and Design Certification Programs Developmental Assignments Feedback Learning and Development IT Systems and Strategy HR Policies Process Governance Supporting Infrastructure Investment Strategy 12 The Human Capital Management Strategy Talent Management Framework Career Lifecycle Management - Examples – New and Enduring Competencies • Enterprise, Joint and National Security Perspective • Annual Competency Assessment • Annual Plan to address gaps – Talent Management Diagnostic • Annual Talent Management Panel • Executive Desires + Management Need = Career Broadening • Succession Planning • Executive Development Plans and Customized Feedback 13 Sustain the All Volunteer Force (Cont’d) Strategy: Implement additional quality of life initiatives for military families – Military Spouse Noncompetitive Appointment Authority • EO 13473, dated 25 Sept 08 • Facilitates spouses’ entry into portable careers in the Federal Service – Noncompetitive hiring into the competitive service – Applicable to spouses of military members » Who PCS with their active duty sponsor » 100% disabled while on active duty » Killed while performing active duty – 2 year time limit to exercise eligibility 14 Mission Imperatives: Ensure Readiness to Meet Emergent Threats Environmental Scan Department is in a transformational mode Civilians are, and will continue to be, called to support contingency operations, especially Phases IV and V – Total Force staffing of expeditionary type requirements • Relieve “stress” on the active duty force • Reduce dependency on contractor support • Provide opportunities for DoD civilians to contribute talents – COCOM Operational and CONPLANS lacked DoD civilian participation in the Total Force Competition for skilled talent will continue to increase – workforce planning crucial to sustain the continuity of talent SecDef Visits Troops Afghanistan SecDef Visits Troops Afghanistan 15 The Civilian Expeditionary Workforce Strategy • Published new policy (DoDD) 1404.10 on January 23, 2009 • CEW is a subset of the DoD workforce: • Pre-identified positions and employee capabilities that are organized, trained, and equipped for rapid response and quick assimilation • Support DoD operations: contingencies, emergencies, humanitarian missions, S&R operations and combat operation missions • Secretary of Defense or his designee has the authority to use CEW positions to meet validated DoD mission requirements • Integrates civilian capabilities in CoCOM planning and CoNOPs • Sourcing of DoD civilians is accomplished through the Secretary of Defense Operations Book (SDOB) process 16 Civilian Expeditionary Workforce Model New Model: Designated subset of employees to respond within 90 days of notification All Employees EE – EE - Emergency Essential - a position-based designation to support combat NCE operations or combat-essential systems in a combat zone (10 U.S.C. 1580). Deployability CBV required as condition of employment Language Corps – NCE - Non Combat Essential - a position-based designation to support non Reserve Team combat missions. Deployability required as (Former DoD Civil condition of employment Service and Retirees) – CBV - Capability Based Employee Volunteers - a personnel-based designation to support Old Model: voluntary identification of capabilities outside Civilian Workforce scope of an employee’s position for EE and NCE requirements Ad-Hoc – CBV Former Employee Volunteer Corps - prepared to support backfill or deployment E-E requirements Expeditionary Corps 17 Position Skills Hired to Date Engineers Public Affairs Transportation, Supply, Logistics Contracting and Acquisition Human Resources Finance and Budget Intelligence Administration International Policy and Relations Stability Operations Legal – Rule of Law Security (includes *JIEDDO) Development Governance *Joint Improvised Explosive Device Defeat Organization Coalition and PRT establish Presence Local confidence established; eliminated enemy safe havens 18 Timeline for Full Operational Capability (FOC) – Phased Approach Phase I – January 2009 – Stand up of CEW Unit in CPMS – Create central recruitment capacity – Identify and train pilot Functional Community Managers – Modify Automated Civilian Personnel Data System – Identify training framework, requirements, and modules Phase II – October 2009 – Publish operating guidance – Development of training modules – Issue Deployment and Readiness Indices Guidance – Select training sites for “exercising” and mobilization sites for pre deployment processing – Standardize pre deployment processing and consolidate at CEW unit – Operationalize Functional Community Managers in expeditionary planning Phase III – January 2010 – Designate CEW in all Functional Communities – 35% to meet all Readiness Indices – Launch Orientation training – Complete all training curriculum (employees, supervisors and families) 19 Mission Imperative: Effect In-Sourcing Mandate Strategy: Identify contracts that should be in-sourced and filled with organic (civilian) employees – Resource Management Directive 802 issued – Procedures: Vary based on reason for conversion – Imperative that HR has seat at the table • Will be responsible for filling jobs; need to be involved as early as possible to develop/ execute recruitment plan • HR, with management input, must provide written certification if unable to fill jobs in specified timeframe • Need innovative recruitment strategies, especially in regard to aggressive recruitment campaigns • DCPDS Coding underway to identify “in-sourced” positions – 225 HR plus-up 20 SECDEF In-sourcing Initiative FY10-14 NOT A CEILING Total In-sourcing 33,400 Total Acquisition Workforce Growth 19,887 Components FY10: 5.8K FYDP: 8.8K FY10: 2.4K FYDP: 9.8K FY10: 4.5K FYDP: 13.8K FY10: 0.8K FYDP: 0.8K RMD 802 Goal-13,574 Non-acquisition 10,000 23,400 FY10 Components’ Plans-16,406* All numbers in this presentation represent authorizations Additional Hires 9,887 Acquisition Workforce-3,374* * Component inputs as of 22 July and may change. 21 Hiring Improvement OPM/OMB June 09 Budget Performance Goals Memorandum---Hiring and Employee Wellness – Will be managed by SWAT TEAMS: DoD SES level HR and Functional representatives – Specific deliverables/reporting requirements to OPM/OMB Improve the Hiring Process – Four areas to be addressed • Map end to end hiring process; identify and address timeliness obstacles to meeting OPM’s 80 day requirement • Implement streamlined and plain language job announcements for top 10 occupations • Increase management involvement in the hiring process • Improve applicant notifications during the hiring process – Application received – Application assessed for qualifications – Applicant referred (or not) – Applicant selected ( or not) – Process informed by USAJobs Manager and Applicant survey results – OPM Strategy includes centralized registers and vacancy announcement templates 22 Employee Satisfaction and Wellness (Cont’d) Improving Employee Satisfaction and Wellness – Create an action plan to improve Federal Human Capital Survey (FHCS) results • 10 items with lowest scores • Items where employee satisfaction decreased since 2006 FHCS • HCAF indices where the agency scored lower than the rest of government – Submit an inventory of current wellness activities, facilities and clinics, with plans to enhance • OPM on-line inventory tool – Health and wellness performance improvement targets and action plans due to OPM by 14 September 23 Questions 24 Back Up Slides 25 Mission Imperative: Ensure Readiness to Meet Emergent Threats Strategy: Address equipment recapitalization (acquisition community) – Support implementation of Defense Acquisition Workforce Fund • Will support hiring of 1423 Interns; 360 Journey Level; 57 HQEs across the Department – Implement NDAA FY 09 Section 833 Hiring Requirement • Expedited Acquisition Hiring Authority – Issued 23 December 2008 – Applies to mid-level and above positions in majority of acquisition career fields – Public Notice must be made – Applicants must be HQ – Vets preference whenever possible • Over 1000 selections since delegation 26 Ensure Readiness to Meet Emergent Threats (Cont’d) Strategy: Leverage strategic inter-agency partnerships to meet emergent threats – Implement National Security Professional Development • Scoping being re-verified – SES: 331 – SES with NRF: 42 – Payband 3: 970 – Payband 3 with NRF: 338 • Training ongoing – Welcome Sessions (in person and online); NRF Training (online) and National Security Strategy (online) • DCPDS coding requirements being drafted – Position; Person; Training; Education; Professional Experience (rotations) – Maximize self-service 27 Mission Imperative: Care For Wounded Warriors Strategy: Ensure availability of world-class health care providers to care for our warriors and their families – Facilitate Hiring • Direct Hire Authority: FY 09 Appropriations Bill • Expedited Hiring Authority: NDAA FY 09 – Delegation pending HQ determinant – Encourage New Hires • Legislation being drafted for a civilian scholarship program for civilian medical occupations • Other initiatives ongoing, e.g., Fellows Program; partnership with NOVA Schools; marketing campaigns 28 Wounded Warriors (Cont’d) – Improve Healthcare Compensation • New Special Salary Rate areas for Nurses • New compensation system for Doctors and Dentists (PDPP) – Applicable to Non-NSPS employees in Direct Patient Care – Scheduled to be implemented by end of CY 09 – Hybrid approach » Basic Pay – Title 5 GS grades and steps » Market Pay – Title 38 VA table and tiers Table: Medical Specialty Tier: Organizations Complexity – Allows for market competitive salaries, i.e., pay ranges equivalent to VA/ NSPS 29 Mission Imperative: BRAC / Joint Basing Strategy: BRAC - ensure that closing bases have essential resources to provide a smooth transition for employees. Ensure that realigning organizations have necessary tools to recruit at the new location and initiatives in place to entice employees to move with their positions. – BRAC Working Group formed to resolve issues as they arise – DoD Partnering with the Department of Labor • One Stop Employment Centers identify job opportunities for separating employees, and spouses/family members of employees relocating • Training of employees for required skill sets in both Federal and private sector Strategy: Joint Basing - ensure that cost effectiveness is maintained while minimizing employee impact to the maximum extent possible – Building Memoranda of Agreement based on OSD & Service guidance • Document actions agreed upon by Supporting and Supported Components – Civilian Human Resources Sub-Working Group continues to work human resource issues • HR implementation guidance (general guidance) • NAF- specific HR implementation guidance • HR implementation plan (detailed list of actions) 30