The Dip by Seth Godin Michael Carter Director of Channel Sales The Dip “You are astonishing. How dare you waste it?” You have the power to change everything. To create remarkable products and services. To be the best in the world. Seth Godin – The Dip 2 Quitters never win and winners never quit” – Vince Lombardi This is bad advice….. – Winners quit all the time. They just quit the right stuff at the right time. Extraordinary benefits accrue for those who are to push a little longer than most. Extraordinary benefits accrue for to the tiny majority with the guts to quit early and refocus their efforts on something new. 3 Quitters never win and winners never quit” – Vince Lombardi Quit the wrong stuff Stick with the right stuff Have the guts to do one or the other. 4 Confidenti Zipf’s Law In the English language, the probability of encountering the most common word is given roughly by for up to 1000 or so. The law breaks down for less frequent words, since the harmonic series diverges. Goetz states the law as follows: The frequency of a word is inversely proportional to its statistical rank such that Where is the number of different words. 5 Zipf’s Law 6 Confidenti Why does being number one matter? If you had cancer, would you – a) b) c) d) Pick the best doctor Pick the cheapest doctor Book a doctor that could not see you for long time Do nothing If your fleet/mobile assets( the easiest addressable cost in business!!) was cancer in your business, would youa) Pick the best telematics system b) Pick the cheapest c) Go with a telematics solution that would take months to deliver and implement d) Do nothing 7 Confidenti Why does being number one matter? There is only room at the top for a few. Scarcity makes being at the top worth something The best in the world. Best as in – best for them , right now, based on what they believe and what they know. The problem about not deciding what you are best at, is you blend in with all of your competitors. The internet ensures this. Danaher speak – Don’t boil the ocean. Decide your market….and go hard at it!! 8 Confidenti The infinity problem… “Faced with infinity, people panic. Sometimes they don’t buy anything. Sometimes, they buy the cheapest one they are shopping for. Faced with an infinite number of choices , many people pick the market leader.” Seth Godin 9 Confidenti In a free market, we reward the exceptional. How often do we hope our doctor is good at golf, cooking and jigsaws? 10 Confidenti The Dip 11 Confidenti The Dip • The Dip is the long stretch between beginner’s luck and real accomplishment. • The Dip is the long stretch between starting and mastery. • The Dip is a set of artificial screens set up to keep people out. • The Dip is when the growth you have created is the ball and chain to more growth. • The Dip is the long stretch between signing up customers when there was no competition and prior to when the market is flooded by pretenders…. 12 Confidenti The Dip Successful people don’t ride out the Dip. They don’t just buckle down and survive it. THEY LEAN INTO IT! 13 Confidenti The Cul-de-Sac • Cul-de-Sac - French for “Dead End” • The opportunity cost of investing your life into something that has proven not to work is just too high…..but rarely recognised. • People stay there as it is their comfort zone…. • Quit the Cul De Sac 14 Confidenti The Cliff 15 Confidenti The Dip is your very best friend. The Dip is the reason you’re here. If there was not a Dip , we could get anyone to do the job. Embrace the dip – a great development challenge. It is your personal growth engine. 16 Confidenti What woodpeckers know..? What woodpeckers know…? A woodpecker can tap 20 times on a thousand tress and get nowhere, but stay busy….Or he can tap 20,000 times on one tree and get dinner. Brain Rule 5 - Repeat to remember Brain Rule 6 - Remember to repeat. 17 Confidenti Make a choice… Quit or be exceptional. Average is for losers…… Any dealer can sell a couple of deals by giving it away. A monkey could do it. Any dealer can chase only the deals right in front of him/her and look harder to the perfect opportunity. A monkey could do it. We want to be the best in the world. Microsoft failed twice with Windows, 3 times with excel and four times with word… 18 Confidenti What should we quit… …to get through the dip? So what will we work on to get through the dip? (Sara Lee) This is a great team, a great product, a great company…. so how dare we squander that precious resource by spreading it to thin. 19 Confidenti Why should we strategic? 20 Confidenti 21 • Geographically , the market is segmented into, Nth America, Europe, Asia Pacific, and LAMEA. Asia Pacific should be a prominent market, owing to the rapidly growing number of automobiles sold in the region. The increase in sales is primarily driven by the increasing population and rising disposal income in the region. 22 Thank You