HOME SECURITY: Residential Alarm Systems Alarm systems are an important tool to be considered when developing a security strategy, but they are NOT a complete security system. An alarm system should only be considered in conjunction with a complete security review of your property. THINGS TO CONSIDER Most residential burglaries take no more than 2 to 5 minutes. Most residential burglaries happen during the day, not at night when you are sleeping. PRIOR TO CONTACTING THE ALARM COMPANY Discuss realistic expectations of an alarm system and how it will be used within your family. An alarm system will not keep an intruder out of your house. Consider the cost of other physical security measures you should take to secure your home against burglary as well. UNDERSTANDING WHAT HAPPENS Monitored Systems When an alarm contact is broken, several things can occur before the police respond. The homeowner usually has approximately 30-45 seconds to turn off the alarm. If the alarm is not deactivated during this preset time, an alarm condition is created. The alarm monitoring station would then receive a signal. The station will follow your instructions on verifying the legitimacy of the alarm condition. This can involve several phone calls and take several minutes. Alarms are verified in order to reduce the likelihood of the police responding to a false alarm. Only when the alarm condition is verified, as per your instructions, will the police be called. False Alarms In the event your home has had excessive false alarms, you may wish to contact a private alarm response company to service your needs. Unmonitored Systems Unmonitored systems often use audible bells or sirens to attract attention to the premises during an alarm condition and rely on neighbours or others to contact the police. There are advantages and disadvantages to these systems. Sirens, Horns & Strobe Lights As mentioned, police response, although desirable, will not happen as fast as a burglar can complete their crime and flee the scene. It is important to consider that burglars will normally attempt to avoid being seen, therefore, the more attention attracted to a home during the burglary, the better the deterrence. The addition of a strobe light and external siren identifies the location of the alarm condition, allowing attention to be focused exactly where it needs to be. For maximum effectiveness, the siren and strobe light should be placed OUTSIDE the home in a place visible from the street and protected from tampering. Horns placed inside the home can be disorienting if activated while the house is occupied by the homeowner, and neighbours may have difficulty pinpointing the source of the alarm when required. Sirens should be on timers so that when activated they sound for four or five minutes. For questions regarding false alarms, please visit the False Alarm Program link on our website http://www.hamiltonpolice.on.ca/prevention/business-security/false-alarm-reduction-unit, or call the False Alarm Reduction Unit at 905 546 4718. UNDERSTAND HOW YOUR ALARM DETECTS INTRUDERS Often homeowners are drawn to alarm systems by low or no cost deals. In exchange for a monthly monitoring charge set over several years, some alarm companies will install a “basic alarm system” for free. These systems are often suited for smaller homes and offer only minimal detection coverage. When purchasing an alarm system, homeowners should consider protecting all reasonably accessible points of entry, such as: All entrances (including the inner garage door); All accessible windows An alarm system should activate as the home’s perimeter is being violated, NOT AFTER the burglar is already in the house. To achieve maximum coverage the system might incorporate several types of sensors including: Motion Glass Break Contacts Active Audio Motion sensors should not be used as the primary sensor type, but used in combination with other sensor technology. With limited sensors it is relatively easy for burglars to by-pass contacts. In this way, a burglar could access several rooms of the home without ever setting off the alarm. The type and level of protection you purchase should be decided upon after careful consideration of lifestyle and the primary intended use of the alarm. ACTIVATION DELAY When an alarm keypad is installed inside an entranceway, the alarm must be equipped with an entrance delay feature which permits the homeowner to enter and turn off the alarm. This delays the alarm about 30 – 45 seconds. For this reason, an outdoor keypad should be considered. Talk to your alarm company representative regarding options and technology available. USING AN ALARM WHEN YOU ARE HOME Special consideration is needed if you are using the alarm for protection while in the home. Many low cost systems use limited amounts of sensors or contacts on the perimeter and rely on motion sensors in centre hallways to trip the alarm system. When at home with the alarm activated, the motion sensors are often bypassed in order to prevent tripping the alarm by occupants moving around the house. Under this “home setting”, many points of access that rely solely on motion sensors may remain unprotected. Any doors or windows that are not protected could be violated as if no alarm was in place. Special consideration must be given during the planning stage in order to avoid a false sense of protection. YOUR PHONE MAY NOT WORK When you alarm is activated in a monitored system, the system places a call to the alarm monitoring station, effectively tying up the phone in an emergency. THIS COULD PREVENT YOU FROM CALLING 911 FOR SEVERAL MINUTES in an emergency. This could also result in a lower priority police response and possibly delay appropriate emergency crews (fire and ambulance) as the nature of the emergency will not be known. It also may prevent you from cancelling the alarm. In a medical, fire or police emergency, the fastest way to get help is by calling 911. Activating a panic or medical alarm before placing a call to 911 may also delay emergency response. Speak to your alarm company about these issues and make informed decisions based on risk assessment. CHOOSING AN ALARM COMPANY When choosing an alarm company, consumers should do their homework and shop around. Different technologies and features can be confusing. Look for an alarm company you feel comfortable with and has a good reputation. Consider the following points: Don’t deal with companies that use fear tactics. Check with friends or neighbours for recommendations on reliable companies. Determine how reliable they are at servicing their systems. Ask the alarm company if they screen their employees for criminal records, etc. Compare the price of detection coverage and other features. Buy what you need. Ask about warranties and get at least three quotes. Check with the Better Business Bureau for further business ratings. PLEASE NOTE Hamilton Police Service WILL NOT recommend alarm companies by name or specific brands of equipment. Once the alarm is installed, change the activation code from the factory setting. Do not divulge your code to anyone who does not absolutely need it. SAFEGUARD HAMILTON The Hamilton Police Service Auxiliary Branch provides free home security audits. Safeguard audits not only serve to educate homeowners against potential Break and Enters, but also provide “Target Hardening” recommendations which may protect homeowners against vandalism such as graffiti. For more information on this service please see “Safeguard Hamilton” on our website. Content of this fact sheet is provided courtesy of Peel Regional Police Service. FOR MORE INFORMATION ON THIS SUBJECT OR OTHER CRIME PREVENTION TOPICS PLEASE VISIT OUR WEBSITE AT WWW.HAMILTONPOLICE.ON.CA OR PLEASE CONTACT: HAMILTON POLICE SERVICE – CRIME PREVENTION 155 King William Street, Hamilton, Ontario Phone: 905-546-4900 Fax: 905-546-4720