Ch. 10 Sports & Entertainment Promotion 10.1 – Promoting Sports & Entertainment Goals Describe the goals of promotion. List and define four elements of promotion. The Purpose of Promotion Promotion the process of making customers aware of a product, service, or event Promotional Goals Main goal – get someone to buy your product Increasing sales is the secondary goal of promotion. Promotion must…. Attract the attention of the consumer Create and interest Turn the interest into a desire Emotional, rational, and patronage motives Persuade the consumer to take action Gaining New Fans – Ex. To combat the declining audiences of the early 1990s, the USTA and the TIA took a number of initiatives. The associations created the Tennis Welcome Center partnership. offered fun, friendly introductory lessons By 2005, there were about 5.8 million new tennis players. Pit-stop….. What is the goal of promotion? Secondly, watch any of the videos on this page: http://twistedsifter.com/2009/08/bmw-filmsthe-hire/ Would any of these be considered promotional tools? Promotional Elements Promotion cannot overcome the drawbacks of a poor product that is priced too high, but can ensure that the target market of a good product know its benefits Four elements (a.k.a. Promotional Mix) Advertising Publicity / Public Relations Sales Promotion Personal Selling What is Advertising? Advertising a paid form of communication delivered by a product maker or seller to consumers Product placement a product integrated into the plot of a television show or a movie more discreet than advertising Publicity Publicity / Public Relations any unpaid media attention either positive or negative A business can try to get publicity through press releases, speeches, letters to the editor, and community involvement through volunteer work and donations Sales Promotion Sales promotions additional incentives offered for a limited time to encourage consumers to buy a product Examples include Limited - time memberships Giveaways Coupons Items with the company’s name on them Free samples Sales Promotion $100 billion annually Consumer-Oriented Promotions Coupons Deals Premiums Contests Sweepstakes Samples Continuity programs Point-of-purchase displays Rebates Product Placement Personal Selling Personal Selling an in-person, face-to-face communication between a seller and a customer The advantage is that the seller can immediately address and concerns or questions Pit-stop What are 4 elements of promotion? Quick Review 1. Promotion is a. b. c. d. 2. The process of making customers aware of a product, service, or event The exchange of a product or service for another item of value A deceptive practice Part of product/service management An example of publicity is a. b. c. d. Giving a coupon for a free CD case with the purchase of a CD Being featured on the evening news Buying advertising space in a newspaper Helping a customer find an item in a sporting goods store Now it’s time to………. Go to kahoot.it 10.2 Advertising & Placement 10.2 – Advertising & Placement Goals List and describe the steps involved in developing effective advertising. Describe the use of product placement. Advertising Advertising is intended to inform and persuade an audience to take some kind of action. The $$ budgeted for advertising by companies like Verizon, GM, & Procter & Gamble is well over $2.5 billion each! ?? What “industries” do you think spend the most money on advertising? Advertising The advantages: Reach Make an emotional connection with the target through the use of actors, music, images, etc. Why is this so important? Advertising The disadvantages: Overall cost A professionally produced tv commercial can cost between $350,000 and $400,000 to produce. Running a 30-second advertisement can cost between $500,000 and $3 mill. during the Super Bowl! Running a 30-second advertisement can cost between $700,000 and $800,000 during some of the more popular primetime tv shows. Ads get old and can’t be updated quickly Developing the Campaign Identifying the Target Audience Specifying Advertising Objectives Setting the Advertising Budget Designing the Advertisement Types of appeals Creating the Message Developing the Campaign Different media Television Radio Magazines 10.3% of global ad spending Newspapers Internet 12.6% of global ad spending Advergaming Outdoor Cell phones Developing the Campaign Media Strategy choosing the media that will bring the most effective advertising message to the targeted consumer Tagline (theme) Copy a slogan that conveys the main message of the ad the words to be spoken or printed in the advertisement Wear out when advertising loses its effectiveness due to overexposure or poor message quality Developing the Campaign Scheduling the Advertising Three factors Buyer turnover Purchase frequency Forgetting rate Three approaches Continuous Flighting Pulse Advertising Goal? Be SPECIFIC Be Measurable The Budget marginal analysis Percent of sales an advertising budget based on the expected number of units to be sold competitive parity directs a percentage of expected sales revenues to the advertising budget fixed sum per unit setting the advertising budget by estimating the point at which an additional dollar spent on advertising equals additional profit designed to maintain the current share of voice share of voice maintaining a similar dollar amount or frequency of advertising as that of competitors Interactive Advertising Effective advertising will engage viewers and motivate them to take specific action. Digital communications can be used to create an interactive connection with potential customers. What is Product Placement? The insertion of branded products or services into mass media content with the intent of influencing consumer attitude or behavior http://www.youtube.com/watch?v=5A0-u85aAYg Why product placement? Oversaturation of traditional advertising outlets Reach a captive and involved audience Product placement is a fast growing form of sales promotion used in films TV shows live theater History of Placements Cigarettes De Beers diamonds E.T. & Reese’s Pieces Reese’s sales increased 65% after the movie’s release Seinfeld and Junior Mints Product Placement History Lumiere films in the 1890s http://www.youtube.com/watch?v=j4hP2fL8liE E.T. http://www.youtube.com/watch?v=AfAzUAxWELU Today it is a $3.36B dollar industry Product channels TV Film Books Video Games Music and Music Videos The Basics Product placement can be used to offset the need for traditional advertisements. 24 on the Fox network Ford vehicles used extensively Definition of Product Placement Plug versus Placement: a “plug” is an on-camera mention of a brand, usually delivered by a celebrity. Placement usually integrates a brand into a scene or story line. Types of placements Visual: a branded product serves as a prop in the scenery or background Audible: A character refers to a brand by name Use: A character uses a product Integrated: the brand is integrated into the story line. Integrated placements are the most effective Virtual placements: (digitally added after the fact) In Film A few examples of product placement in film: The Man of Steel http://www.youtube.com/watch?v=KjB6rHDDI0&feature=share&list=PLD806D12F8C6 9BB88 Who Pays? Three common ways that product placement deals might be constructed include fee basis A corporation will pay a fee to the film’s producers for prominent product placement. barter If a very expensive product is needed, it may be provided for use in the film in exchange for the prominent display of the brand name. Who Pays? A corporation may make an agreement with a film producer to include movie promotion in its product advertising in exchange for placement of the product in the movie. Assuming they appeal to the same market, both parties will gain from the connection. Newer forms of placement Madison Avenue is scrambling to place brands anywhere and everywhere Board games: Monopoly now features playing pieces molded in the image of McDonald's french fries, a Toyota Prius, a Motorola cell phone, and a Starbucks mug. Children’s books: M&M's sells book to help teach counting skills to preschoolers Music: In the top 20 songs of 2005, MercedesBenz was mentioned 100 times, Nike 63, Cadillac 62, Bentley 51, and Rolls-Royce 46. Prescription drugs: According to Neilson, there were 337 visual or audio mentions of Prescription drugs in 2006 Eggs: CBS hired EggFusion, an "on-egg messaging" company, to print its logo on 35 million eggs. Now it’s time to………. Go to kahoot.it The many types of Ad appeals Video on Ad Appeals How advertising “appeals” to you Snob Appeal High class, material goods are preferred. Why own a Chevy when you can have a Lexus? The name brand is superior to others, and despite the products' relative similarity, the high class image inspires us to spend more Click pic for commercial How advertising “appeals” to you Testimonial The use of personalities (usually well-known) who lend their good name and reputation to a product. Examples: Michael Jordan selling Gatorade. Glittering Generality Highly general, abstract statements that can't really be proven. Examples: "Secure, safe and stable. That's the advantage of a Subaru. No other car on the road is as reliable." How advertising “appeals” to you Testimonial Glittering Generality How advertising “appeals” to you Bandwagon Everyone is using this product. The advertiser may use words that say, "nine out of ten Americans choose..." Examples: "Millions of Americans use Bayer aspirin." "Mitsubishi is the fastest growing car maker." Repetition How advertising “appeals” to you Bandwagon Repetition How advertising “appeals” to you Humor One of the most effective and popular ways for a consumer to remember a product/company. Does not always inspire trust. Effective for selling sodas and pizza (like Little Caesar's). Sex Using attractive models to convey the idea that a product will make you more appealing. How advertising “appeals” to you Humor Sex appeal How advertising “appeals” to you Fear these advertisements show that by not purchasing the product some type of social or physical harm will come the customer’s way Animation these advertisements are created as cartoons or use claymation. How advertising “appeals” to you Fear Animation 10.3 Publicity & Sales Promotion 10.3 - Goals Define publicity and explain its role in creating a positive public image. Describe various types of sales promotions. What is Publicity? Although publicity is free, the message is controlled by the news media others that are presenting the message Image is EVERYTHING! Public relations (PR) the arm of promotion that tries to create a favorable public opinion for an individual or organization Public relations focus on the future with the intent of creating a positive image of the business. Publicity Professional athletes feel the pressure of being public role models while meeting athletic performance standards. Sports facilities and sports fans need to have a positive image to encourage visitors to attend games. Publicity Public relations tools New-product publicity Consumer Education Sponsorships Company websites Publicity tools News Release News Conference Public Service Announcements Reasons for Sponsorships Increase sales Introduce a new product or service Compete where potential customers are in one place Identify an event with a target market Earn the goodwill of the audience Show community commitment Enter new markets Entertain clients, employees, or potential customers Enhance the companies’ image Sponsorship defined Is an investment relationship between a corporate entity and a sport or property to achieve organizational goals through a cash or in-kind fee “Signature Sponsors” Paid the most for exposure and is most promoted during the event Sponsorship Leveraging Leveraging Increasing the value fo the sponsorship through additional marketing efforts. VISA – Olympics sponsorship example Where VISA spent promotional budget for their Embrace the Spirit Give-Away Signage @ 2,500 Retailers Olympians Reunion center – 5,000 Guests VISA Customer Center – 3,000 customer Pass-Through Rights (Right to use logo) Olympic themed cards – 20 Million cards (Licensing Agreement) Drawbacks to Sponsorship 1. Becoming Common 2. Expensive 3. Many expenses to cover when sponsoring Clutter 4. Too long of an association MAY dilute power May have other sponsors or promotions Negative Publicity Event may not be viewed favorably Need for Profit Guaranteed amount of exposure, recognition, or acknowledgement Market research measures the results of its sponsorships Return—the profit the sponsor earns from its support of an athlete or team Reliant Stadium Home of Houston Texans $300M/30 years Annual Value: $10M FedEx Field Home of: Washington Redskins $207M / 27 years Annual Value: $7.7M American Airlines Center Home of: Dallas Mavericks, Dallas Stars $195M / 30 years Annual Value: $6.5M Phillips Arena Home of: Atlanta Hawks, Atlanta Thrashers $181.9M / 20 years Annual Value: $9.3M Univ. of Phoenix Stadium Home of: Arizona Cardinals $154M / 20 years Annual Value: $7.7M Bank of America Stadium Home of: Carolina Panthers $140M / 20 years Annual Value: $7M Lincoln Financial Field Home of: Philadelphia Eagles $139.6M / 20 years Annual value: $6.7M Lucas Oil Stadium Home of: Indianapolis Colts $121.5M/20 years Annual value: $6.1M Citi Field Home of: New York Mets $400M / 20 years Annual Value: $20M Sponsorship in Entertainment Can get you an entire movie paid for without you spending anything! $1.5 mill Sponsorships Niche marketing — researching a target market to determine the specific items or services a small group of people will buy Examples: NASCAR X – Games Sales Promotion Sales promotions are marketing efforts that offer customers an additional incentive to buy a limited time to make the purchase Consumer Sales Promotion Consumer sales promotion directed at the final consumer temporary price reductions price-pak deals coupons special gifts contests rebates Trade Sales Promotion Trade sales promotion directed at members of the distribution channel Trade allowances offer short-term discounts to distributors and retailers for selling or participating in the promotion of a product trade contests point-of-purchase displays Employee Sales Promotion push money an extra commission paid to sales persons who sell or push particular products Other types of Promotion Endorsements A public expression or approval / support for a product / service A.K.A. – testimonials There are some restrictions: Endorser MUST state factual information Endorser must have used the product Other types of Promotion Word-of-Mouth One of the most effective ways of spreading the news about products and services Used a lot by new, small businesses Main setback = business has no control over Other types of Promotion Visual Merchandising The process of displaying products in a way that makes them appealing and enticing to customers Window displays Interior displays Signs