Ex Libris Corporate Updates
Shanghai, China
December 12, 2013
Ziv Benzvi, VP APAC
Ex Libris Group
 Ex Libris Ltd., 2013 - Internal and Confidential
1
Agenda
Corporate
Operations
 Ex Libris Ltd., 2013 - Internal and Confidential
Solutions
2
Customers
APAC
Corporate
Operations
Solutions
Corporate
 Ex Libris Ltd., 2013 - Internal and Confidential
3
Customers
APAC
Since last CCEU
• Over 300 new customers
• Over 5,400 customers
• Employees: 530
• 3 Data Centers
• 2012 revenue: $95M
• Alma Live !
 Ex Libris Ltd., 2013 - Internal and Confidential
4
2013 in Mainland China
• Institute of Medical Information, Chinese Academy of Medical
Sciences: Primo
• Beijing Jiaotong University: Primo
• Capital Library: Aleph, Primo, SFX
• Beijing University of Post and Telecommunication: Primo, SFX
• Hunan University: Primo, SFX
• Tianjin Academy of Social Sciences: Aleph, Primo, SFX
• Sichuan University : Primo
• Fudan University: Primo
• Shanghai Library: Aleph
 Ex Libris Ltd., 2013 - Internal and Confidential
5
2013 in Greater China
HK
• Hong Kong University: Primo, ML, SFX
• Hong Kong University of Science and Technology: Primo
• Ecumenical Information Network: Aleph, Primo, SFX
• SKH Ming Hua Theological College: Aleph, Primo, SFX
Taiwan
• Taipei National University of the Arts: Aleph
• National Chi Nan University: Aleph, ML, SFX, Primo
• National Kaohsiung Marine University: Aleph
• National Hsin Chu University of Education : Aleph
• National Kaohsiung University of Hospitality and Tourism:
Primo, ML
• National Taiwan University: Primo, ML, SFX
• Fo Guang University: SFX
 Ex Libris Ltd., 2013 - Internal and Confidential
6
Primo: Just to name very few...
University of Adelaide (Australia)  University
of Technology Sydney (Australia)  University of Linz
(Austria)  University of Ottawa (Canada)  Comision Nacional
de Investigacion Cientifica y Tecnologica (Chile)  National Library
of China (China)  Fundacion Universitaria Los Libertadores (Colombia)
 Hong Kong University (Hong Kong)  University of Torino (Italy)  Sapporo
Medical University (Japan)  Kyung Sung University (Korea)  Colegio de
Postgraduados (Mexico)  The BIBSYS consortium (Norway)  Universidad Nacional
de Ingenieria (Peru)  University of Pardubice (Prague)  National Library of Russia
(Russia)  Russian State Library (Russia)  Temasek Polytechnic (Singapore) 
Universidad Polotecnica de Cartagena (Spain)  Umeå University (Sweden)  REROReseau des bibliotheques de Suisse occidentale (Switzerland)  National Chengchi
University (Taiwan)  Imperial College London (UK)  King's College
London (UK)  Royal Holloway University of London (UK) 
City University of New York (USA)  Orbis Cascade
Alliance (USA)…
2010+
 Ex Libris Ltd., 2013 - Internal and Confidential
7
Primo Customers in Mainland China
•
Fudan University
•
Sichuan University
•
Tianjin Academy of Social Sciences
•
Hunan University
•
Northeast University
•
Beijing University of Post and
Telecommunications
•
The Library of CCPS
•
Guangxi University
•
Capital Library
•
Zhengzhou University
•
Beijing Jiaotong University
•
National Library of China
•
Institute of Medical Information, CAMS
•
Northeast Normal University
•
University of Electronic Science and
Technology
•
Institute of High Energy Physics of CAS
•
Beijing Normal University
•
The Library of CASS
•
Agriculture Information Institute of
CAAS
•
Tsinghua University
•
Shanghai Jiaotong University
 Ex Libris Ltd., 2013 - Internal and Confidential
8
Primo Customers in Greater China
Taiwan
HK
•
Hong Kong University
•
National Chiao Tung University
•
Hong Kong University of Science and
Technology
•
National Tsing Hua University
•
National Cental University
•
National Yang Ming University
•
National Chung Hsing University
•
Science & Technology Policy
Research & Information Center
•
National Hsin Chu University of
Education
•
National Chi Nan University
•
National Kaohsiung University of
Hospitality and Tourism
•
National Taiwan University
•
Ecumenical Information Network
•
SKH Ming Hua Theological College
•
Hang Seng Management College
•
Open University of Hong Kong
•
The Chinese University of Hong Kong
•
The Hong Kong Polytechnic University
 Ex Libris Ltd., 2013 - Internal and Confidential
9
The URD suite
Korea Aerospace University(Korea)  Universidad
Tecnologica de Leon (Mexico)  Rice University
(USA)  Universidade de Sao Paulo (Brazil)  The Chinese
University of Hong Kong (Hong Kong)  Chinese Academy of
Sciences (China)  Nordiska Africainstitutet (Sweeden)  Parliament
Library of Sweden (Sweeden)  Baker College (USA)  Seoul National
University (Korea)  National Library of the Czech Republic (Czech Republic) 
Royal Holloway University of London (UK)  Zhengzhou University (China) 
Fraunhofer Gesellschaft (Germany)  Wyoming Community Colleges (USA)  State
Teachers College (Israel)  Temasek Polytechnic (Singapore)  Southwest Research
Institute (USA)  Universität Linz (Austria)  Universita di Ferrara  National
University (USA)  University of
Adelaide (Australia) 
National Library of
Estonia (Estonia)
2491
 Ex Libris Ltd., 2013 - Internal and Confidential
10
1744
1338
80 new Alma institutions
University of Windsor(Canada)  Northwestern
University (USA)  Macquarie University (Australia) 
University of Otago (New Zealand)  Hochschule Mittweida
(Germany)  University of Idaho (USA) University of Washington
(USA)  Oregon State University (USA)  Washington State University
(USA)  University of Manitoba (Canada)  Chemeketa Community College
(USA)  University of Oregon (USA)  Eastern Oregon University (USA)  Lewis &
Clark College (USA)  Marylhurst University (USA)  Oregon Institute of
Technology (USA)  Pacific University (USA)  Europische Akademie Bozen (Italy) 
Bibliothek am Guisanplatz (Switzerland)  Coventry University (UK)  Brandeis University
(USA)  Tarrant County College (USA)  National College of Natural Medicine (USA) 
Curtin University of Technology (Australia)  Seattle University (USA)  Southwest
Research Institute (USA)  California State University, Sacramento (USA)…
~300
 Ex Libris Ltd., 2013 - Internal and Confidential
11
Aleph, Voyager, Rosetta, DigiTool, Verde
National Library of Russia (Russia)  Chinese
Academy of Social Sciences Library (China) 
University of Birmingham (UK)  Pontificia Universita
Urbaniana (Italy)  Chinese Academy of Sciences (China)  Austin
Presbyterian Theological Seminary (USA)  Howard University (USA) 
Brigham Young University (USA)  University of Utah (USA)  National
Library of Israel (Israel)  Österreichische Nationalbibliothek (Austria) 
Sächsische Landesbibliothek (Germany)  Corporacion Santo Tomas (Chile) 
Centro Cultural Tijuana (Mexico)  Universidad Tecnologica de Bolivar (Colombia) 
National Library of Tajikistan  Zhengzhou University (China)  Universite Versailles
Saint Quentin  Agricultral Institute of Information …
2460
1370
 Ex Libris Ltd., 2013 - Internal and Confidential
230
12
196
18
Major Achievements In 2012
Customer Base
Over 5,300 customers
12 customers in production
Installed-base of over 1,900
Cloud
3 data centers, ISO 27001
Support
24x7 hub, Salesforce CRM
Primo Central
1M+ searches / day
Adding usage-based services
 Ex Libris Ltd., 2013 - Internal and Confidential
13
Transition to SaaS
More than just Technology; It’s the DNA of the Company
Business Model
Technology
SaaS
DNA
Architecture
Development Method
APIs & Integrations
 Ex Libris Ltd., 2013 - Internal and Confidential
Financial Model
Key Metrics
Subscription Pricing
Sales Organization
Legal & Contracting
Operational Structure
Customer Success
Service Level Agreement
Cloud Operations
Data Privacy & Security
14
Ex Libris - Cloud Subscription as % of Total New Business
100%
90%
80%
70%
Ex Libris transitioned its software
business from on-premise to
cloud-based model in the past
3-4 years
69%
60%
50%
40%
30%
20%
10%
11%
0%
2008A
2009A
2010A
 Ex Libris Ltd., 2013 - Internal and Confidential
2011A
2012A
15
2013E
2014E
2015E
Operations
Corporate
Solutions
Operations
 Ex Libris Ltd., 2013 - Internal and Confidential
16
Customers
APAC
Ex Libris Data Centers Worldwide
Chicago
Amsterdam
1,222
141
Singapore
7
# of institutions hosted in each data center
 Ex Libris Ltd., 2013 - Internal and Confidential
17
Ex Libris Achieves ISO 27001 Certification
• ISO/IEC 27001:2005 is the most rigorous
global security standard
• In addition
• Our data centers are SSAE-16 certified
(formerly SAS-70)
• We comply with the US-EU Safe Harbor
Framework
 Ex Libris Ltd., 2013 - Internal and Confidential
18
Salesforce CRM - a Quick Taste…
 Ex Libris Ltd., 2013 - Internal and Confidential
19
Solutions
Corporate
Operations
Customers
Solutions
 Ex Libris Ltd., 2013 - Internal and Confidential
20
APAC
A big year for Primo
• #1 in higher education, serving over 1900 institutions,
worldwide
• Recent innovative enhancements:
• Personalized ranking
• Enhanced integration with Aleph, Voyager and Alma
• Agile releases present new functionality bi-monthly
• Big data technologies (Cassandra and Hadoop) and large
scale multi-tenancy introduced
 Ex Libris Ltd., 2013 - Internal and Confidential
21
2012 was big year for Alma and 2013 bigger
Alma went live at Boston College on July 2 2012, right on
schedule, and today it is live at almost 90 institutions
worldwide
Over 300 institutions
(including 3 consortia)
Over 50 institutions
switching from non-ExL ILS
From ex-small to ex-large
libraries
12 countries worldwide
 Ex Libris Ltd., 2013 - Internal and Confidential
22
Alma Go-Live ramp up (# of institutions)
100
94
Orbis Cascade
Cohort #2
90
80
75
70
Leuven
Consortia
60
50
40
32
Orbis Cascade
Cohort #1
30
20
10
1
2
3
4
5
8
11
12
36
38
39
24
14
10
10
Jan
'13
Feb Mar Apr May Jun July Aug Sep Oct Nov Dec
'13 '13 '13 '13 '13 '13 '13 '13 '13 '13 '13
0
July Aug Sep Oct Nov Dec
'12 '12 '12 '12 '12 '12
 Ex Libris Ltd., 2013 - Internal and Confidential
23
Ex Libris Products Roadmap
8.2
9.0
21.1
22.0
SP
SP
3.4.1
3.4.2
3.1
4.4
4.5.3
3.2
4.5
Q4
2012
 Ex Libris Ltd., 2013 - Internal and Confidential
4.0
4.6
4.5.4
4.1
Q3
2012
3.4.3
4.2
4.5.5
4.3
Q1
2013
Q2
2013
24
4.7
4.4
4.5
Q3
2013
4.8
4.5.6
4.6
Q4
2013
4.7
Q1
2014
Customers
Corporate
Operations
APAC
Solutions
Customers
 Ex Libris Ltd., 2013 - Internal and Confidential
25
Channels of collaboration with our customers
• Alma community zone advisory group
• Voting process for enhancements
• Voting process for OPAC functionality
in Primo
• Product working groups
• Testing teams for new CRM system
• Joint focus groups
 Ex Libris Ltd., 2013 - Internal and Confidential
26
APAC
Corporate
Operations
Solutions
Customers
APAC
 Ex Libris Ltd., 2013 - Internal and Confidential
27
China Office Team
Fucheng Shen
Kui Li
Lei Zhou
Lei Li
Zhen Li
Biao Zhang
Pengfei Chen
Guangyu Zhang
Feiran He
Huiqin Zhao
Kaiyun Shi
More to join
 Ex Libris Ltd., 2013 - Internal and Confidential
28
Alma Adopters in ANZ as of TODAY
Alma
Customers
15 x Institutions in ANZ have adopted Alma
 15 x customers
 7 x in production
 6 x currently in
implementation
and scheduled to
go live in 2013-4
 Ex Libris Ltd., 2013 - Internal and Confidential
29
We Are Live!
“In the spirit of collaboration,
innovation, and partnership,
we are willing to share our
journey and story with others.
We are looking forward to
collaborating with other
libraries, by sharing resources
and support.”
 Ex Libris Ltd., 2013 - Internal and Confidential
30
We Are Live!
“Alma is operating seamlessly
for Library staff. Cloud
solutions just work!”
 Ex Libris Ltd., 2013 - Internal and Confidential
31
APAC Data Center in Singapore
•
Running in Production since
March 2013
•
Using latest and greatest hosting
technology
•
ISO/IEC 27001:2005 certified
•
Hosting 7 x APAC ALMA Live
Customers
•
On-Going PRIMO migration for
ALMA Customers
•
Default hosting facility for all
New URD & URM Customers
 Ex Libris Ltd., 2013 - Internal and Confidential
32
APAC Data Center in Singapore
 Ex Libris Ltd., 2013 - Internal and Confidential
33
Xie Xie!
 Ex Libris Ltd., 2013 - Internal and Confidential
34
34