August 11, 2011 Developed and presented by: Inger Giuffrida, Financial Education and Asset Building Consultant The point in a process at which the process itself speeds up or change happens or increases dramatically Start an “epidemic” Micro level; macro level How does this concept apply to asset building? Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 2 Economic Security, Financial Stability and Other Outcomes Asset Building Strategies Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 3 Drivers of Tipping Point Asset Building Strategy Needs and Assets (Personal, Financial, Productive, Social, Community-based) of Your Target Market Outcomes Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 4 Tax Prep IDAs Financial CDCU Education Asset Specific Assistance Community Action Programs Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 5 Tax Preparation Door Take Business Course; Start Business One Possible Path Open IDA to Start Business Take Financial Education Split Refund; Open Savings Account Meet with Asset Building Counselor at Tax Site Tax Preparation Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 6 United Way Worldwide and FINRA Foundation Jim Casey Youth Opportunity Initiative Native Asset Building Initiatives National Coalition Against Domestic Violence and Sexual Assault Employer-Based Approaches School-Based Approaches Asset Building Coalitions While different tools are used, all include financial education. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. Formal education NOT systemically provided on understanding and managing personal finances even though this touches every person’s life. Increased complexity and choice of financial products and services (paradox of choices). Increased and aggressive marketing of financial products, especially debt-creating financial products to individuals; deregulation of credit. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 8 Increased responsibilities for the average individual—retirement (shift from defined benefit to defined contribution plans), health care, and education. Increased complexity and instability in the financial services industry/financial markets as a whole. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 9 Information and skills building opportunities that build individual and family capacity to get, manage, and use their resources to maintain a healthy existence and achieve their goals. Many definitions. Many approaches. Many topics. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 10 Participatory classroom-based training—cohort-based training with set number of sessions based on the curriculum. Individual financial management counseling—responsive one-on-one meetings with clients designed to solve specific problems they may be facing. Financial coaching—a one-on-one relationship with a coach designed to proactively meet the person’s financial and other life goals. Individual study—using either online materials or a workbook (the curriculum being developed) empowers young person to work through sections of material with one-on-one check-in sessions with staff. For people with complicated lives yet very motivated to succeed, this option may be very workable. The Stock Market Game Social marketing—using Facebook, Twitter or group texts, provide daily tips and financial literacy updates. Resource centers—onsite and website based financial resource centers. People would be able to access these materials when they need them. Linkages to Resources, Services, and Accounts—Consumer Credit Counseling Services for debt management and credit repair, credit union or bank to open a savings accounts, etc. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 11 Consumer education Economic literacy Financial literacy Financial education Financial fitness Financial capability What’s next? Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 12 Is financial education really asset building? It depends on how you define asset building. An asset is something that you own that has value. Financial assets v. productive assets What is the difference between a financial asset and a productive asset? A productive asset is one that increases individual, household or community capacity to acquire, maintain and leverage others assets and achieve financial well being/economic security. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 13 One possible solution is to help those you serve: 1. Identify the tipping point asset building strategy 2. Integrate financial education Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. What is integration? Combining parts so they work together as a whole. To unify or unite. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 15 Rationale for Integration PRIMARY REASONS Clients are busy—efficiency in addressing many issues in one stop. Financial and economic issues cut across situations and challenges: basic needs, housing (and all issues related to safe housing), health and health care, child rearing and care, work, transportation, and so on; may present a more holistic approach to working with clients. May result in better outcomes for the clients. Builds on established relationships staff may have with clients; may open additional channels for financial education that are not staff intensive. SECONDARY REASONS Increased competition for “financial education” dollars. Decreased funding overall. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 16 The truth about integration: Integration is NOT without cost—it does not save money initially. High upfront costs—staff training, creating linkages and partnerships, securing appropriate tools and resources to support staff, developing resources and technology-based systems to deliver financial education. Potential for intra-agency resistance—reluctance to take on new responsibility without increased pay or decreased workload in the case of staff driven approaches. Effectiveness and efficiency will improve with time—does the organization have the patience to allow this to occur? Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 17 Integrated Financial Education: Non-comprehensive example of staff centered approaches Individual Financial Counseling Sessions (as needed) •As part of case management or other direct service with clients Lower level of staff involvement Financial Education Support Groups •As part of existing peer networks; train network members to facilitate groups-staff provide administrative services primarily Financial Education Training •As part of existing training program within the agency: MED + financial education Financial Coaching •As part of case management or other direct service with clients High level of staff involvement Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 18 Integrated Financial Education: Non-staff centered approaches Online Financial Education • Available at Curriculum any time for participants Low level of staff involvement for maintenance Financial Information Center—in person •Resource or virtual Information Center (financial and other appropriate agency and partner information) Financial Education Facebook Page; Twitter Feeds • As part of organization’s social media strategy—not a stand alone topic Financial Education Tips and Information— newsletters, inserts, •Within other post cards, etc. agency communications or with a partner agency High level of staff involvement for maintenance Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 19 Where to Integrate Financial Education? Organization Target Audience Outcomes Competencies & Processes Potential Integration Points • Existing financial education system components for clients • Possible partnerships • Analysis of whether integration benefits outweigh costs (short and long term costs) Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 20 Integrated Financial Education: IDAs Financial Education Financial Education Learn about the IDA program . Contact the Organization Enroll in & attend Orientation Meet 1-on-1 with program staff to determ ine eligibility, review financial situation, review credit report, choose asset goal, ask any questions Take & complete financial education Make the first deposit into the IDA Open the IDA Enroll in the IDA Program Financial Education Continue regular deposits Financial Education Take and com plete asset specific education/ technical assistance Financial Education Reach savings goal Participate in Evaluation Prepare for Asset Financial Education Financial Education Financial Education Financial Education Participate in asset retention & m aintenance follow up Financial Education Withdraw funds from the IDA (individual account and match) & purchase asset Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 21 Tax preparation sites enlist volunteer or paid asset building coaches to meet with clients while waiting turn to complete tax return. Focus on ways to leverage tax refund, provide information about the savings bond option and in some cases, schedule appointment for benefits screening. Some sites also use passive financial education strategies—information posted in waiting area. Efficient for client Client able to act on new knowledge immediately Efficient for organization although high investment in volunteer or staff training; volunteer management Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 22 Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 23 Provide financial education in the context of a parent education program. Efficient for client—they have to be at parent education program; the financial education is an added benefit. Client able to contextualize financial information within role as parent (this applies to fathers as well); budgeting approached in terms of fulfilling responsibilities to children first. Efficient for organization although parent education program is longer (in terms of hours) to cover both necessary parenting information and the integrated financial information. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 24 Financial education workshops provided in the workplace through partnerships with employers (large and small). Options for individual work with Consumer Credit Counseling Services (they meet onsite with employees during breaks, lunch or before/after shifts). Financial education tips provided as inserts with paychecks and through posters in break area, etc. Efficient for client—they have to be at work; the financial education is an added benefit. Client able to contextualize financial information within role as worker—where they are earning their money. Efficient for organization because recruitment is done by employer to captive audience. Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 25 Is it more efficient for the client? Is it likely to achieve better outcomes for the client? Is it likely to be more efficient for the organization in the medium to long term? Staff training Resources needed for staff and organization Partnerships needed Organizational culture Ways to measure financial education results if integrated into other services (does this matter) Materials developed by and copyrighted to Inger Giuffrida. Please cite if using. Thanks. 26 Inger Giuffrida has operated her own consulting business for nine years. As a financial educator and asset-building consultant, she has developed and delivered financial education “training for trainers” to thousands of practitioners in the asset building field across the United States and Canada and is frequently asked to be a keynote speaker or featured trainer at state and national conferences. She has worked in the asset building field since 1989 starting one of the early IDA and financial education programs. She served in the U.S. Peace Corps in East Africa, ran a community-based non-profit in Michigan helping women with low income build businesses and achieve economic security, and led the asset-building department at a think tank in Washington, D.C. She has written several nationally distributed financial education curricula, including one named the best financial literacy curriculum of the year by the Financial Literacy Institute. She is currently developing a national financial education program for Jim Casey Youth Opportunity Initiative, a foundation dedicated to helping young people make the transition from foster care to independence; serving as the lead trainer and TA provider for United Way Worldwide and FINRA Investor Education Foundation; developing resources and training and serving a lead trainer for the Financial Literacy Enhancement Initiative for the AFI Resource Center (Abt Associates); serving as project consultant for the Pioneer Library System Smart Investing @ your library® initiative; and providing financial education for Citizen Potawatomi Nation’s youth asset building camp, among other projects. She has served on numerous community boards and has volunteered in every community in which she has lived. Currently, she serves on the board of the Oklahoma JumpStart Coalition for Personal Financial Literacy, the steering committee of the Oklahoma Asset Building Coalition, the Family Impact Council for United Way of Cleveland County, the Truman Elementary PTA and the Pack 217 Committee. She also founded Touch a Truck Day, a fundraiser for the children’s section of the Norman Public Library in 2005. She holds an MBA from Western Michigan University and a BS in Business Finance from Miami University. She lives in Norman, OK where she resides with her spouse, two young children and a house full of pets. 27 Inger Giuffrida 405-819-7039 or 405-364-4462 inger.giuffrida@gmail.com Financial Educator and Asset Building Strategies Consultant 28