J. Johnson 1
MGMT 476
March 3, 2013
Recruitment and Selection Plan
Title: Sales Associate
Location: Covington, LA
Agency: Aflac
Recruitment
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

Who:
How:
Where:

College students

Recent college graduates

Recent high school graduates

Current insurance producers

Current job seekers

Currently unemployed seekers

Online job search sites

Career fairs

Newspaper

Employment agencies

Online job search sites: Posting on
indeed.com, monster.com,
careerbuilder.com, and
betterhammondjobs.com

Career fairs: SELU, LSU, UNO,
Southern, BRCC, and Delgado.

Newspaper: The Times Picayune, The
Daily Star, The Advocate, and The
Lions Roar

Employment agencies: LAworks and
Lofton Staffing Services
J. Johnson 2
Ad
Sales Associate
Covington, La
Do you know The Duck? If you have an energetic spirit and a passion for success, then look no
further. Aflac is seeking a motivated, enthusiastic sales associate to spread the word about our
wonderful products and their benefits. Applicants must possess at least a High School diploma
and reliable transportation. No prior sales experience required. If you are interested, please log
on to Aflac.com/careers and browse our website and submit your resume while you are there.
Résumés should be submitted no later than May 1st. Aflac is an Equal Opportunity Employer.
We value, and respect, diversity and all of its benefits in our work force. We look forward to
hearing from you!
Flyer
Employment Opportunity
Have you ever wanted to work in sales and help people at the same
time?
If so, this may be your chance to do so.
Aflac is seeking a motivated, enthusiastic sales associate to spread the
word about our wonderful products and their benefits. Our agents
receive a generous commission, stellar compensation options, and
world class training.
Applicants should…



Possess a High school diploma or GED
Have reliable transportation
Have a passion for success
Please submit your resume to Aflac.com/careers and browse our
website while you are there. Résumés should be submitted no later
than May 1st. Aflac takes great pride in being an Equal Opportunity
Employer. We enjoy all the benefits and success of a diverse work
force.
J. Johnson 3
Selection Process
Narrowing down the applicant pool to roughly 25
The process would start first by examining all the résumés to see if the applicant meets all
of the minimum requirements for this job. All applications that meet these requirements will be
moved over to the next phase. All applications that don’t will be shredded and an email will be
sent to the applicant informing him/her that they will no longer be considered. Next, all
applications will be checked for any added qualifications, such as a Producers licenses for the
State of Louisiana.
Narrowing down the application pool to roughly 15-10
The process would continue with an overall examination of the applicant and a phone
interview. The exam will address all requirements, such as dependable transportation. Any added
benefits of the applicant will be noted, such as a smart phone or portable pad. The job would be
explained to the applicant and they will be given a chance to ask any questions about the job.
They will also submit an application for the position. They will be asked if they can perform the
duties of this job, with or without reasonable accommodations.
Narrowing down the application pool to roughly 10-8
The process would include the first in person interview. This gives the interviewer the
opportunity to address the applicants overall appearance and personality. This opportunity will
help the interviewer decide if the applicant is a good fit for the position, organization, and
culture. A series of questions and scenario’s will be asked and the applicant’s answers will be
graded on a 1-5 scale to decide if he/she will advance to the next phase, the final phase. The
applicant will also go through a quick, thorough simulation that involves customer approaches
and phone calls.
The final interview
The process would include narrowing down the choices to the applicant that is hired. The
process will include an interview with the regional coordinator. From there the applicants will be
asked to submit to a drug test and background check. From there all final considerations will be
made before the decision of who to hire is made.
J. Johnson 4
Interviewee________________________
Total Score___________
Rank is based on a 5 point scale. 5 being excellent, 4 being great, 3 being neutral, 2 being not likely, and 1 being
absolute no. All applicants will be graded solely on their answers.
Interview Questions
Grading Scale
1.) What do you know about
our company; what do we do?
1
2
3
4
5
2.) What makes a good sales
associate?
1
2
3
4
5
3.) Name a time when you
faced rejection at work?
1
2
3
4
5
4.) How do you handle
criticism?
1
2
3
4
5
5.) What would you say is your
best trait?
1
2
3
4
5
6.) How do you feel about
working in groups?
1
2
3
4
5
7.) What does integrity mean to
you?
1
2
3
4
5
8.) You go into an office and
are stopped by an unruly
secretary, what do you do?
1
2
3
4
5
9.) You receive a phone call
from a client with a question
about his/her policy and you
don’t know the answer, what
do you do?
10.) You have just signed your
first account when you realize
you gave out incorrect
information to an employer
about benefits, what do you do?
1
2
3
4
5
1
2
3
4
5
Total Score________________________
Comments
J. Johnson 5