High School
Hospitality Programs
Presented By:
Jillian Ely
Education Coordinator
Arkansas Hospitality Association
Facts:
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The lodging industry is currently suffering
from high turnover and difficulty attracting
qualified workers.
Very few high school students, teachers,
counselors and principals are aware of the
depth of career choices or rapid career
ladder afforded in the lodging industry.
Tourism Effects on our Economy
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Spending averages $1.5 billion per day,
$64.1 million an hour, $1.1 million per
minute, and $17,800 per second!
Generating $561 billion in sales
Paying 171.5 billion in travel-related wages
Supporting 7.8 million jobs
Employing 1 of every 7 Americans either
directly or indirectly
Governor’s Conference on Tourism
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Fort Smith Convention Center
March 15-17, 2009
The AR Governor’s Conference on Tourism is the
largest in-state meeting of travel and tourism
professionals. The conference brings together
different communities of people, attractions,
destinations, hoteliers and bed and breakfast
owners, chambers and conventions & visitors
bureaus, governmental agencies, media and
others.
Governor’s Conference on Tourism
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The annual tourism report that was given
on the last day, reported an increase in
tourism dollars by 3.8%.
This may not seem much, but we were only
1 of 6 states nationwide to achieve an
increase and stay in the black. All other
states numbers were in the red for 2009.
How does this affect me?
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By seeing an increase in tourism dollars,
we were able to instill new programs and
advertisements.
Examples include the “Welcome to
Arkansas” program that is designed to keep
tourism dollars in Arkansas by educating
front-line personnel about their community
and what it offers.
National Employment Statistics
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Lodging Employment is expected to grow
by 28% from 2004 to 2010
(1.9 million to 2.4 million)
State Employment Statistics
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In April, there were 3300 new jobs created
in Arkansas in the hospitality industry
alone—according to the Department of
Workforce Services
Hot Lodging Jobs
2004-2010 Job Growth
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Hotel, Motel and Resort Desk Clerks
Housekeeping
Banquet Servers
Groundskeepers
Sales Related Occupations
Front-line Supervisors (food)
Front-line Supervisors (back-of-house)
GM’s and Lodging Managers
34.1%
24.5%
24.6%
20.8%
22.9%
24.3%
24.3%
15.1%
Career Paths
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There are over 200 different positions
available in the Lodging Industry
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Accounting, Rooms Division, Customer Service,
Facilities Management, Food & Beverage, Sales
and Marketing, Human Resources, Information
Technology, Recreation, etc.
A High School education and hard work can lead
to upper management and a solid-long term
career
One of the “most portable” careers in the world
Lodging Management
Program
Why LMP?
Why LMP?
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The Industry is so diverse!
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Through LMP Year 1 and Year 2, students learn
about the various aspects of the Lodging
Industry. Because of the variety of knowledge
learned, the students have a tremendous door or
opportunity. These opportunities are needed on
the state and national level.
Lodging Management Program
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The Lodging Management Program (LMP)
provides 11th and 12th grade students with
the classroom learning and real-life work
experiences needed to take advantage of
the boundless opportunities in lodging
The two-year curriculum covers everything
from Rooms Division, to Leadership, to
Sales and Marketing and Food and
Beverage Service
Lodging Management Program
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Here are some great aspects about the program:
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It’s non-restrictive
It provides another niche for your students to get involved with
It provides critical thinking skills, math skills, leadership skills,
and teamwork just to name a few
It provides certification not only for the students but for the
teacher as well
There is opportunity for on-the-job training while in high school
There is opportunity for scholarships and college credit if
postsecondary education is wanted
There is an annual state competition and national competition
(usually held in Orlando, FL)
Lodging Management Program
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Teacher Certification
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CHI Summer Institute is held each summer at
various Hospitality Colleges
Includes 3 levels of training
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Each level is a week long training
Upon successful completion of all 3 levels and
completion of 120 hours of internship, teachers
will be awarded the CHI (Certified Hospitality
Instructor) certification
Lodging Management Program
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Development Hours
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Every summer, the Arkansas Hospitality
Association holds a Lodging Management
Program Teacher In-Service where LMP
teachers and prospects gather together to learn
more about the program and receive on-the-job
training and skills.
This year the In-Service was held at the
Courtyard by Marriott-Downtown Little Rock on
July 30-31st.
Lodging Management Program
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Student Certification
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Certification's are received after passing each Final Exam
Certified Room Division Specialist (CRDS)
To qualify:
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Students must successfully complete classroom training
Pass both Final Exams
Complete Workplace Competency Checklist
Complete 30 days (160 hours) of consecutive work
experience
Submit CRDS application
ServSafe Certification
Lodging Management Program
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On-the-job training / Internship possibilities
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As part of the curriculum, it is key to have the
students not only get classroom learning but real
world experience.
I work with local hotels, motels, and bed and
breakfasts to establish a work rotation schedule
where students are set-up with a mentor to learn
key skills in the lodging industry.
Lodging Management Program
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Why start industry training in high school?
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Help students explore career options and
develop academic and workplace skills
Prepare students for post-secondary education
and employment
Classroom instruction and on-the-job training
addresses different learning styles
Prepare a well-trained workforce
Lodging Management Program
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Scholarships
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The Arkansas Hospitality Association provides an annual
scholarship for students pursuing a Hospitality degree.
The awards range from $500-$2000 annually.
This year, we awarded over $40,000 in scholarship
monies to students all over the state
The American Hotel and Lodging Education Foundation
provides numerous scholarship opportunities for
Postsecondary education, certification, or distance
learning
Lodging Management Program
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Articulation Agreements
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Encourages post-secondary education
Avoids duplication of efforts by students
Saves students money by providing college
credit
LMP objectives match EI competencies for
college hospitality management courses and
professional certification
Lodging Management Program
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Articulation Agreements
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Pulaski Technical College
Johnson & Wales
University of AR-Fayetteville
National Park Community College
Northwest AR Community College
Ozarka College
Sullivan University
AR Tech University
ASU-Heber Springs
Lodging Management Program
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LMP State Competition
 This competition allows competitors to demonstrate their hospitality
knowledge by competing in a question-and-answer knowledge
bowl, complete room inspections, bed-making contest, hotel
accounting tasks, analyze two case studies, one in Food and
Beverage and the other in Sales and Marketing, as well as,
demonstrate their knowledge, skills and abilities in planning an
event, to include, the invitation, BEO (Banquet Even Order), menu
and floor plan
 Held annually in Little Rock at a select member hotel
 The State Competition determines the winner who will advance to
the National Competition
 Scholarships and Awards are given out at the Awards Luncheon
Lodging Management Program
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LMP National Competition
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Held annually in various locations
Same components are carried over from the state
competition
Scholarships and prizes are awarded at the Awards
banquet
Opportunity to meet other students in the program from
around the nation
Opportunity to network with lodging industry professionals
Where we are advertised!
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Arkansas Hospitality Association Quarterly
Magazine
NEXT Magazine—delivered to all high
schools around the state
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Great tool for your students to look at for career
advice and job information as well as college
information
Numerous press releases and media
spotlights
Lodging Management Program
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What sets LMP apart from other
programs/curriculums?
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The Scholarship opportunities are endless
Certification is available for teachers and
students
Professional development opportunities for
educators-both state and nationally
Student activities:
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Including the State and National LMP Competition
Why not be a part of a
growing and thriving
industry?
Lodging Management Program