Orange Coast College
National Convergence Technology Center
National Visiting Committee Meeting
April 16-17, 2014
Frisco, TX
Overview of Program
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Program / Certificates
Enrollment / Demographics
Virtual Labs
Student Outreach and CCN/CTC Promotion
Student Success Stories
Professional Development
The Future
CTC/CCN Activities for 2013-2014
• Attended bi-weekly meetings of the CCN
Partner Team
• Attended quarterly CCN meetings
• Attended/Presented bi-annual “face-to-face”
CCN meetings
– July, 2013 / Collin College
• Presentation: “How to Run Your Labs on $5 a Day”
– December, 2013 / Collin College
• Attended quarterly CCN/BILT meetings
CTC/CCN Activities for 2013-2014
• Completed rewrite of DHTI / Residential
Networking class with Mike Harsh, Collin
College and Brian Nelson, Lansing
Community College
• Completed rewrite of Introduction to
Wireless class with Karl Dietrich, Lansing
Community College
• Working on rewrite of Introduction to VoIP
CTC/CCN Activities for 2013-2014
• Co-facilitated KSA BILT sessions with Dr. Ann
Beheler at Ohlone College
• Working on a series of articles on best practices
for teaching ICT/Convergence courses
• Conducted meetings with faculty at colleges in
California to introduce them to the CCN
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Glendale Community College
Irvine Valley College
Cerritos College
Pasadena Community College
El Camino College
Program / Certificates
• Currently the ICT/Convergence program
consists of eight Certificates of Specialization.
• Each of the certificates tie with an industry
certification or specific job skills
• In the Spring and Fall of 2013, Orange Coast
College awarded 54 certificates
Programs / Certificates
• The Following are the list of Certificates of
Specialization and the industry certification
that they track to:
– Network Technician
• CompTIA A+
• CompTIA Network+
– Network Technician
• Cisco CCENT
• Cisco CCNA
Programs / Certificates
• The Following are the list of Certificates of
Specialization and the industry certification
that they track to:
– Enterprise Routing
• Juniper JCNA
– Virtualization and Cloud Computing
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EMC Storage ISM
EMC Cloud
VMware VCP – Server
VMware VCP – Desktop
Programs / Certificates
• The Following are the list of Certificates of
Specialization and the industry certification that they
track to:
– Network Security
• CompTIA Security+
• Certified Ethical Hacker
– Network Services and Applications
• Wireless – CWNA
• Voice Over IP – CCNA Voice (projected)
• Home Technology Integration - CEDIA Residential Networking
Programs / Certificates
• The Following are the list of Certificates of
Specialization and the industry certification
that they track to:
– Network Professional
• Capstone Certificate – No specific Industry Certification
– Network Administration / Windows
• Microsoft MCSE / MCITP
– Network Administration / Linux
• LPI Linux+
Enrollment / Demographics
• Enrollment data for Spring / Fall 2013:
– Using Spring/Fall 2013 data, below are the number of
non-duplicated students who took at least one course
and the breakdown by known demographics:
Number
Total number students who took at least 1 course
409
Male
Female
Non-reported gender
355
53
1
Hispanic/Latino
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or other Pacific Islander
Multiracial
White Non-Hispanic/Latino
Unknown/Non-Respondent
91
0
118
13
1
14
148
9
Enrollment / Demographics
• Enrollment data for Spring / Fall 2013:
– Below is a comparison of 2012 and 2013
demographic data:
2012
Ratio
2012
2013
Ratio
2013
Pcnt
Chg
Total number students who took at least 1
course
290
Male
Female
Non-reported gender
251
32
7
87%
11%
2%
355
53
1
87%
13%
0%
29%
40%
N/A
Hispanic/Latino
American Indian or Alaska Native
Asian
Black or African American
Native Hawaiian or other Pacific Islander
Multiracial
White Non-Hispanic/Latino
Unknown/Non-Respondent
71
0
94
8
2
6
103
6
24%
0%
32%
3%
1%
2%
36%
2%
91
0
118
13
1
14
148
9
22%
0%
29%
3%
0%
3%
36%
2%
22%
0%
20%
38%
-100%
57%
30%
33%
409
29%
Virtual Labs
• The ICT / Convergence program at Orange Coast
College has committed fully to the use of virtual labs
using the Netlab environment.
• The environment is in the process of a major upgrade
due, in large part by donations from our Business and
Industry partners:
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Netlab upgrade from AE to PE
Storage upgraded to SSD drives in both VMware servers
Three additional servers
Two additional Cisco pods
Virtual Labs
• The ICT / Convergence program currently uses
Virtual Labs in the following classes:
– Cisco Semesters 1-4 (CCENT / CCNA)
– VMware Server ICM
– VMware Desktop ICM
– EMC Storage
– Linux+
– Network+
Virtual Labs
• Custom lab pods are being developed for the
following classes:
– Voice Over IP
– Wireless
– Residential Networking
– Health Information Technologies
Student Outreach and Coaching
• Our biggest increase in student enrollment has come
from members of our Business and Industry
Leadership team to be trained and prepared for their
environments
• We are working with the Orange County ICT Regional
Advisory Committee to establish pathways for high
school students
• The college has recognized our contribution and is
assisting by writing press releases and publication
articles about the program and to assist in outreach
to the underserved community
Student Success Stories
• Two students with the same story:
– Both students have taken several of the ICT/Convergence
classes.
– They are now working in positions with large companies in
the Orange County area.
• One heads up technical sales and support for a company that
builds high-end residential wireless infrastructure
• The other is a data center administrator for a company that
manages cloud data for law firms across the US
– Both students agree that they would not have the
positions they have without the courses and programs at
Orange Coast College.
Student Success Stories
• … and, to give back to the program
– The two students come back to OCC to recruit
students finishing up the program
– The two students are encouraging their employers
to become members of our BILT
– The two students are encouraging their coworkers to take classes and complete the program
at OCC
Student Success Stories
• … and, to give back to the
program
– Both students have arranged
for their companies to donate
equipment to the ICT program
• Pakedge has donated over 200
WiFi access points, 20 switches,
firewalls, wireless controllers and
other infrastructure.
• Precision Discovery has donated
a Hitachi AMS1000 SAN array
with over 600TB of storage.
The Future
• Curriculum
– Advance the ICT / Convergence Certificates of
Specialization into …
• A set of Certificates of Achievement
• Associate of Science Degree.
• Articulation
– Currently working with Brandman University (the
online arm of Chapman University) to establish a
transfer program in the model of University of North
Texas
– Working with counselors and faculty from local highschools on creating pathway programs
The Future
• New Programs
– The ICT / Convergence program has become a “jumping
off” point for a new Health Information Technology
program.
• This program is under development with members of the BILT
from several of the major hospitals and medical services
organizations who have recognized that our students are
extremely well prepared in the areas of networking, virtualization,
storage, etc.
• The program will have two tracks:
– Project Implementation and Management
– Technology Implementation and Management
– Both tracks have a 4-course core which includes topics from the
ICT/Convergence program
– The Technology Implementation track requires the students to select 4
courses from the existing ICT/Convergence program
The Future
• Recruitment
– Work with college counselors and the public relations
department to recruit and retain underserved
students
– Work with high schools to promote ICT / Convergence
– Attend conferences in order to promote the
Convergence College Network
• Virtual Internships / Externships
– Our Health Care BILT partners have agreed, in
principal, to setup virtual internships and externships
this coming year.
Lessons Learned
• The single biggest change that affected the
program was the addition of the stacked
certificates.
– With only the one, single certificate offered, it
was difficult to keep students engaged with
the desire to return to take additional classes.
– The data indicates that the students will
continue to return to take additional classes
and earn additional certificates and
certifications.