File - Oberon High Business Management

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Large Scale Organisations in Context
Types of
Large Scale
Organisations
Classification
of Large Scale
Organisations
Contributions
to the
economy
Management
Structures
Management
Roles
Management
Styles
Management
Skills
Operations
Management
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Types of Large Scale Organisations
Question
Name Three Examples of a Foundation.
Answer
Heart Foundation
Spina Bifida Foundation
Cancer Research Foundation
Types of Large Scale Organisations
Question
Describe the difference between a Charity
and a Foundation.
Answer
Charities provide assistance with goods,
services and finance to those in need.
Foundations assist people by giving money
to those who need it for a specific purpose
and with strict guidelines.
Types of Large Scale Organisations
Question
Which one of the following is not a
Government Business Enterprise.
a.
b.
c.
d.
Medibank Private
National Broadband Network
Australia Post
Australian Curriculum Assessment and
Reporting Authority.
Classification of Large Scale Organisations
Question
Name the categories that are included in
the Primary Industry sector.
a.
b.
c.
d.
e.
Farming
Forestry
Hunting
Fisheries
Mining
Classification of Large Scale Organisations
Question
Define the term Secondary Industry.
An organisation that transforms raw
materials into either a final product or an
intermediate product needing further
processing.
Classification of Large Scale Organisations
Question
Name four examples of organisaitons
which are included in the secondary
industry sector..
a.
b.
c.
d.
e.
Food & Beverage
Textile, clothing, footwear
Wood and paper products
Petroleum, coal, chemicals
Machinery and equipment manufacture.
Classification of Large Scale Organisations
Question
Describe the term Tertiary Industry.
Organisations that provide a service.
Classification of Large Scale Organisations
Question
What are the names of the two sectors
that make up the tertiary industries.
1. Quaternary
2. Quinary.
Classification of Large Scale Organisations
Question
Define the term Quinary Sector.
The quinary sector includes organisatins
involved in domestic services both paid and
unpaid.
Classification of Large Scale Organisations
Question
Define the term Quaternary Sector.
The quaternary sector includes
organisations involved in providing
information.
Contributions to the economy
Question
Explain how export earnings contribute to the
economy by LSO’s.
Exports help retain employment in
Australia while earning income at the same
time.
Contributions to the economy
Question
Identify the 5 areas of contributions by LSO’s
•Provision of employment
•Economies of scale and high levels of
production.
•Improvements to Australia’s industrial
base.
•Research and Development
•Export earnings
Contributions to the economy
Question
What are the negative impacts that can affect the
economy by LSO’s
•Large numbers of people can be
unemployed if a LSOs fail.
•LSO can take their business offshore which
has an impact on the spending within
communities, infrastructure such as schools
may close.
Management Structures
Question
Describe a formal management structure
An organisation divided into parts based on
the lines of communication roles and
responsibilities.
Management Structures
Question
Describe a centralised management structure
This is where the power and responsibility
on decision making resides with
management.
Management Structures
Question
Describe a decentralised management structure
A system where decision making, power
and responsibility is delegated downwards.
Management Structures
Question
Explain the purpose of an organisational
chart.
An organisational chart is a diagram
showing how the roles of employees are
linked together in a business. It allows all
employees to where they are in the
organisation and who is responsible for
their area.
Management Structures
Question
Which of the following is an informal
management structure.
1. An organic structure.
2. Mechanistic structure
3. Bureaucratic structure
Management Structures
Question
Describe a matrix management model.
The matrix management model combines
both the functional and divisional models.
It draws from employees across
departments for a particular function or
project.
Management Structures
Question
Describe a divisional or geographical
management model.
A divisional or geographical management
model is referred to as a horizontal system
which groups employees together according
to divisions.
Operations Management
Question
What are the three key elements of an
operations system.
Inputs
-
Transformation process - Outputs
Operations Management
Question
Name the six categories of inputs used by
an organisation.
•
•
•
•
•
•
People
Facilities & equipment
Materials
Finance
Information
Time
Operations Management
Question
What is the most vital input considered
in the operations system.
• Employees
Operations Management
Question
What is the role of the Operations
Manager?
• To oversee the transformation of inputs into outputs
which includes POLC.
• Planning – LT includes facilities location & design
and the use of technology.
• Organising, Leading & Controlling – Allocating
human resources and overseeing storage of materials
and finished products.
Also motivating employees to ensure increased
productivity.
Operations Manager should also control the
environment by overseeing maintenance of machinery
to avoid delays in production.
Operations Management
Question
Describe productivity and explain how it
is measured?
• Productivity is the relationship
between resource inputs and outputs.
Producing more output from the same
quantity of resource inputs
• Productivity is measured as a ratio –
ie the number of outputs produced
compared to the number of inputs an
organisation uses
Operations Management
Question
Describe why it is important for an
Operations Manager to be involved in
Facilities location, design and layout?
The Operations Manager is responsible
for the entire production process of an
organisation. Therefore an Operations
Manager must consider the space
available, access to resources such as
labour or raw materials, the proximity to
suppliers and customers and access to
services such as electricity or water.
•
Operations Management
Question
Name and describe the three layout
designs used in organisations?
•Process Layout. Sometimes referred to as the function layout.
This is where the equipment, work centres or department are
arranged according to function. A hospital is an example of this
layout.
• Product Layout. Was designed for manufacturing organisations
where a large volume of goods are produced on mass and are
arranged in a sequential order. Car manufacturing is an example of
this layout
• Fixed Position Layout. When large products are being worked
on and remains in one location where all the inputs are brought
to the site. A construction site or an airplane hangar is a good
example of this layout.
Management Roles
Question
What does the acronym POLC stand for?
•Planning.
• Organising.
• Leading.
• Controlling
Management Roles
Question
Describe the three levels of planning in
relation to the managers role in an
organisation.
•Top Level or Strategic Planning. The top level managers are
involved in long term decisions regarding the objectives of the
organisation. This is usually between 2 – 5 years
• Middle Level or Tactical Planning. The middle level managers
are involved in medium term planning such as setting goals for
each department. This is usually between 1 – 2 years.
•Lower Level or Operational Planning. The lower level managers
are involved in the day to day operation s of the organisation such
as rosters, maintenance of equipment. This is usually up to 1 year
of planning
Management Roles
Question
What are the five main external influences for
an organisation when undertaking a situational
analysis in the planning stage.
•
•
•
•
•
Social
Legal
Economic
Political
Technological
Management Roles
Question
What are the three main internal influences for an
organisation when undertaking a situational
analysis of the organisation at the planning stage?
• Financial
• Human
• Production
Management Roles
Question
What is the most common form of situational
analysis that an organisational could undertake in
gathering data in the planning process?
A SWOT analysis.
Look at the internal strengths, and weakness of an organisation
and the external opportunities and threats.
Management Roles
Question
What are the five steps used by an organisation in
the planning process?
The DODSE steps.
1. Develop objectives
2. Outline the Facts
3. Develop and evaluate alternatives
4. Select an alternative and implement the plan
5. Evaluate, monitor and review
Management Roles
Question
List 3 methods a manager may use to present
plans.
1.
2.
3.
4.
5.
6.
7.
8.
Timelines
Spreadsheets
Flowcharts
Graphs
Tables
Models
Words
Powerpoint or presentation tools
Management Styles
Question
Identify which of the following are centralised
management styles.
1.
2.
3.
4.
5.
6.
Autocratic
Persuasive
Consultative
Participative
Situational
Laissez Faire
Management Styles
Question
Match the comments with the styles of
Management.
1.
Autocratic
2.
Persuasive
3.
Consultative
c)
4.
Participative
d)
5.
Situational
e)
6.
Laissez Faire
a)
b)
f)
Managers set objectives but barely interferes with
employees. Employees find their own way to reach
objectives.
Managers vary their style according to the
circumstances
A manager will communicate with employees but
will encourage employees to accept management
decisions.
Communicate with employees to find out their
views but ultimately management makes the
decisions.
All major decisions are made at the top. Managers
believe subordinates are motivated by financial
incentives only.
Management actively invites employees to make
decisions themselves.
Management Styles
Question
Match the comments with the styles of
Management.
1.
Autocratic
e) All major decisions are made at the top. Managers believe
subordinates are motivated by financial incentives only.
2.
Persuasive
c) A manager will communicate with employees but will
encourage employees to accept management decisions.
Consultative
d) Communicate with employees to find out their views but
ultimately management makes the decisions.
4.
Participative
f) Management actively invites employees to make
decisions themselves.
5.
Situational
b) Managers vary their style according to the circumstances
6.
Laissez Faire
a)
3.
Managers set objectives but barely interferes with
employees. Employees find their own way to reach
objectives.
Management Skills
Question
List 8 skills a manager must possess to be an
effective manager..
1.
Communication
2.
Negotiation
3.
Delegation and Time Management
4.
Team Leadership
5.
Stress Management
6.
Emotional Intelligence
7. Strategic Planning
8. Problem Solving and Decision Making
Management Skills
Question
Describe the difference between formal and
informal communication.
Formal Communication
The official information needed to run the organisation
and is sent through official communication channels.
Informal Communication
The unofficial message passed between members of an
organisation such as gossip.
Management Skills
Question
Give a description and examples of verbal
communication.
Verbal communication involves using words to
communicate.
Examples include:
• Speech or oral communication
• Written communication such as letters, emails
Management Skills
Question
Give a description and examples of non-verbal
communication.
Non -verbal communication involves communication
other than words.
Examples include:
•
•
•
•
Body language
Tone of voice
Image
Setting
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