Large Scale Organisations in Context Types of Large Scale Organisations Classification of Large Scale Organisations Contributions to the economy Management Structures Management Roles Management Styles Management Skills Operations Management 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 10 Types of Large Scale Organisations Question Name Three Examples of a Foundation. Answer Heart Foundation Spina Bifida Foundation Cancer Research Foundation Types of Large Scale Organisations Question Describe the difference between a Charity and a Foundation. Answer Charities provide assistance with goods, services and finance to those in need. Foundations assist people by giving money to those who need it for a specific purpose and with strict guidelines. Types of Large Scale Organisations Question Which one of the following is not a Government Business Enterprise. a. b. c. d. Medibank Private National Broadband Network Australia Post Australian Curriculum Assessment and Reporting Authority. Classification of Large Scale Organisations Question Name the categories that are included in the Primary Industry sector. a. b. c. d. e. Farming Forestry Hunting Fisheries Mining Classification of Large Scale Organisations Question Define the term Secondary Industry. An organisation that transforms raw materials into either a final product or an intermediate product needing further processing. Classification of Large Scale Organisations Question Name four examples of organisaitons which are included in the secondary industry sector.. a. b. c. d. e. Food & Beverage Textile, clothing, footwear Wood and paper products Petroleum, coal, chemicals Machinery and equipment manufacture. Classification of Large Scale Organisations Question Describe the term Tertiary Industry. Organisations that provide a service. Classification of Large Scale Organisations Question What are the names of the two sectors that make up the tertiary industries. 1. Quaternary 2. Quinary. Classification of Large Scale Organisations Question Define the term Quinary Sector. The quinary sector includes organisatins involved in domestic services both paid and unpaid. Classification of Large Scale Organisations Question Define the term Quaternary Sector. The quaternary sector includes organisations involved in providing information. Contributions to the economy Question Explain how export earnings contribute to the economy by LSO’s. Exports help retain employment in Australia while earning income at the same time. Contributions to the economy Question Identify the 5 areas of contributions by LSO’s •Provision of employment •Economies of scale and high levels of production. •Improvements to Australia’s industrial base. •Research and Development •Export earnings Contributions to the economy Question What are the negative impacts that can affect the economy by LSO’s •Large numbers of people can be unemployed if a LSOs fail. •LSO can take their business offshore which has an impact on the spending within communities, infrastructure such as schools may close. Management Structures Question Describe a formal management structure An organisation divided into parts based on the lines of communication roles and responsibilities. Management Structures Question Describe a centralised management structure This is where the power and responsibility on decision making resides with management. Management Structures Question Describe a decentralised management structure A system where decision making, power and responsibility is delegated downwards. Management Structures Question Explain the purpose of an organisational chart. An organisational chart is a diagram showing how the roles of employees are linked together in a business. It allows all employees to where they are in the organisation and who is responsible for their area. Management Structures Question Which of the following is an informal management structure. 1. An organic structure. 2. Mechanistic structure 3. Bureaucratic structure Management Structures Question Describe a matrix management model. The matrix management model combines both the functional and divisional models. It draws from employees across departments for a particular function or project. Management Structures Question Describe a divisional or geographical management model. A divisional or geographical management model is referred to as a horizontal system which groups employees together according to divisions. Operations Management Question What are the three key elements of an operations system. Inputs - Transformation process - Outputs Operations Management Question Name the six categories of inputs used by an organisation. • • • • • • People Facilities & equipment Materials Finance Information Time Operations Management Question What is the most vital input considered in the operations system. • Employees Operations Management Question What is the role of the Operations Manager? • To oversee the transformation of inputs into outputs which includes POLC. • Planning – LT includes facilities location & design and the use of technology. • Organising, Leading & Controlling – Allocating human resources and overseeing storage of materials and finished products. Also motivating employees to ensure increased productivity. Operations Manager should also control the environment by overseeing maintenance of machinery to avoid delays in production. Operations Management Question Describe productivity and explain how it is measured? • Productivity is the relationship between resource inputs and outputs. Producing more output from the same quantity of resource inputs • Productivity is measured as a ratio – ie the number of outputs produced compared to the number of inputs an organisation uses Operations Management Question Describe why it is important for an Operations Manager to be involved in Facilities location, design and layout? The Operations Manager is responsible for the entire production process of an organisation. Therefore an Operations Manager must consider the space available, access to resources such as labour or raw materials, the proximity to suppliers and customers and access to services such as electricity or water. • Operations Management Question Name and describe the three layout designs used in organisations? •Process Layout. Sometimes referred to as the function layout. This is where the equipment, work centres or department are arranged according to function. A hospital is an example of this layout. • Product Layout. Was designed for manufacturing organisations where a large volume of goods are produced on mass and are arranged in a sequential order. Car manufacturing is an example of this layout • Fixed Position Layout. When large products are being worked on and remains in one location where all the inputs are brought to the site. A construction site or an airplane hangar is a good example of this layout. Management Roles Question What does the acronym POLC stand for? •Planning. • Organising. • Leading. • Controlling Management Roles Question Describe the three levels of planning in relation to the managers role in an organisation. •Top Level or Strategic Planning. The top level managers are involved in long term decisions regarding the objectives of the organisation. This is usually between 2 – 5 years • Middle Level or Tactical Planning. The middle level managers are involved in medium term planning such as setting goals for each department. This is usually between 1 – 2 years. •Lower Level or Operational Planning. The lower level managers are involved in the day to day operation s of the organisation such as rosters, maintenance of equipment. This is usually up to 1 year of planning Management Roles Question What are the five main external influences for an organisation when undertaking a situational analysis in the planning stage. • • • • • Social Legal Economic Political Technological Management Roles Question What are the three main internal influences for an organisation when undertaking a situational analysis of the organisation at the planning stage? • Financial • Human • Production Management Roles Question What is the most common form of situational analysis that an organisational could undertake in gathering data in the planning process? A SWOT analysis. Look at the internal strengths, and weakness of an organisation and the external opportunities and threats. Management Roles Question What are the five steps used by an organisation in the planning process? The DODSE steps. 1. Develop objectives 2. Outline the Facts 3. Develop and evaluate alternatives 4. Select an alternative and implement the plan 5. Evaluate, monitor and review Management Roles Question List 3 methods a manager may use to present plans. 1. 2. 3. 4. 5. 6. 7. 8. Timelines Spreadsheets Flowcharts Graphs Tables Models Words Powerpoint or presentation tools Management Styles Question Identify which of the following are centralised management styles. 1. 2. 3. 4. 5. 6. Autocratic Persuasive Consultative Participative Situational Laissez Faire Management Styles Question Match the comments with the styles of Management. 1. Autocratic 2. Persuasive 3. Consultative c) 4. Participative d) 5. Situational e) 6. Laissez Faire a) b) f) Managers set objectives but barely interferes with employees. Employees find their own way to reach objectives. Managers vary their style according to the circumstances A manager will communicate with employees but will encourage employees to accept management decisions. Communicate with employees to find out their views but ultimately management makes the decisions. All major decisions are made at the top. Managers believe subordinates are motivated by financial incentives only. Management actively invites employees to make decisions themselves. Management Styles Question Match the comments with the styles of Management. 1. Autocratic e) All major decisions are made at the top. Managers believe subordinates are motivated by financial incentives only. 2. Persuasive c) A manager will communicate with employees but will encourage employees to accept management decisions. Consultative d) Communicate with employees to find out their views but ultimately management makes the decisions. 4. Participative f) Management actively invites employees to make decisions themselves. 5. Situational b) Managers vary their style according to the circumstances 6. Laissez Faire a) 3. Managers set objectives but barely interferes with employees. Employees find their own way to reach objectives. Management Skills Question List 8 skills a manager must possess to be an effective manager.. 1. Communication 2. Negotiation 3. Delegation and Time Management 4. Team Leadership 5. Stress Management 6. Emotional Intelligence 7. Strategic Planning 8. Problem Solving and Decision Making Management Skills Question Describe the difference between formal and informal communication. Formal Communication The official information needed to run the organisation and is sent through official communication channels. Informal Communication The unofficial message passed between members of an organisation such as gossip. Management Skills Question Give a description and examples of verbal communication. Verbal communication involves using words to communicate. Examples include: • Speech or oral communication • Written communication such as letters, emails Management Skills Question Give a description and examples of non-verbal communication. Non -verbal communication involves communication other than words. Examples include: • • • • Body language Tone of voice Image Setting