UCount!:
A Health & Wellness Program Focused on Valuing
the Whole Employee, Not Just Their Job Description
A Free Webinar Presented by
Innovative Educators
Dr. Geri Anderson
July 7, 2011
Employee Climate Survey
Introduction
Providing a positive work environment for employees of the 13 colleges and the
system office is a priority for the Colorado Community College System. As we
continue to focus on that priority, we need your assistance in assessing our current
work environment from an employee’s perspective.
We would like to request that you take 25-35 minutes to complete this important
survey. The information gathered will help to guide decision making, assist in
planning processes, and improve the management practices and work
environments across our system. While your participation is voluntary, we truly
value your input and hope that you can set aside the time to participate.
Please be assured that your responses are strictly confidential. We will not know
the names of anyone who responds to this survey, nor will the results be reported
in a way that any one individual can be identified.
Please complete this survey by close of business Wednesday, XXX XX, XXXX.
If you have any specific questions regarding this survey, you may contact XXX XXXX
at e-mail address.
Demographics
1. What is your occupational group?
Administration or Professional/Technical
Classified Staff
2. What is the highest level of education you have attained?
Some High School
High School Diploma or G.E.D.
Apprenticeship or Training in a Skilled Trade
Some College
Associates Degree
Bachelor's Degree
Master's Degree
Doctorate
3. What is your age group?
Under 30 years
30 - 39 years
40 - 49 years
50 - 59 years
60 - 69 years
70 + years
4. What is your gender?
Female
Male
I plan to work for my college for the next ___ years.
1-2 years
3-4 years
5-6 years
7-8 years
9 + years
I rarely think about quitting.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
If you are planning to leave your current employment, for reasons other than
retirement, please indicate the reason(s) why.
Career Change
Conflict with Co-workers
Conflict with Supervisor
Dissatisfaction with Job Duties
Lack of Advancement
Moving or Relocation
Pay & Benefits
Working Conditions
Other (please specify)
I am planing to retire in the next ___ years.
1-2
3-4
5-6
7-8 years
9+years
Work Content
The work I do is meaningful to me.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
Overall, I like the work I do.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
My work is sufficiently challenging for me.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
Doing my job well gives me a sense of personal satisfaction and accomplishment.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
My workload is reasonable.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
My job duties and priorities are clear.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
My college gives me the training I need to do my job well.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
I have the tools and resources I need to do my job well.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
I feel motivated to do a good job.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
I seldom feel 'burnt out' by my job.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
I feel that my coworkers are motivated to do a good job.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
I work in an environment that supports team work.
Strongly Agree
Agree
Disagree Strongly Disagree
Unknown
Work Content, Continued
In my work unit, we have enough people to get the work done.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
In my work unit, we have the right people to do the work.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Duties are distributed fairly in my work unit.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
People in my work unit cooperate with one another.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I enjoy working with my colleagues.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I respect my supervisor.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My supervisor treats people fairly.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My supervisor shows respect to his/her staff.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My most recent performance evaluation was fair.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Please include any additional comments that you feel are relevant to the questions
asked in the section 3 of this survey above.
Compensation
I understand how pay rates are determined.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I understand how job titles are assigned.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe that our college/system pay policies are administered fairly.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I am appropriately paid for the work I do at my college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I am appropriately paid compared with others doing similar work, with similar levels
of education and experience at my college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My salary reflects my performance and contribution to the college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe that my salary is competitive with other employers in the area where I could
perform similar work.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe that pay increases should be based primarily on performance.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe that pay increases should be based primarily on length of service.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Please include any additional comments that you feel are relevant to the
Benefits
I believe our health benefits (medical, dental, vision) compare well with those offered
by other employers in the area.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe our leave policies (vacation, sick leave, etc.) compare well with those
offered by other employers in the area.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe our retirement benefits compare well with those offered by other employers
in the area.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Our retirement benefits give me confidence that I will have enough money when I
retire to maintain my current standard of living.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
The amount of money that I must contribute toward the cost of my benefits is
reasonable.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
The culture and policies of the college support a healthy work/life balance.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Please include any additional comments.
Communication
I feel like I know what is going on at the college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I know generally who is responsible for doing what in my college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I get the kind of information that I need from senior management.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My supervisor keeps me informed about issues that affect me.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I feel encouraged to find new and better ways of doing my job and improving processes.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My opinion at work seems to count.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
The feedback I received during my most recent performance evaluation was meaningful
and has helped me to improve my work.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Please include any additional comments related to communication
Career Opportunities
I feel I have good job security at my college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I feel I have good career advancement opportunities at my college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Promotions in my department and college are determined based upon merit.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I am optimistic about my future opportunities at the college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
The college does a good job of developing employees for job opportunities and
advancement in the organization.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
At my college, employees that work hard and do a good job will have opportunities
for promotions and advancement.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Please include any additional comments about career opportunities at CCCS.
The Organization in General
Overall, I believe that my college is a well-run organization.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I know the mission, vision and goals that have been set by my college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I believe that the college is achieving its mission, vision and goals.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I understand how to help the college to achieve its mission, vision and goals.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I have trust and confidence in the leadership of the college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My college is headed in the right direction.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I am proud to tell others that I work for this college.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
I feel that the college cares about its employees.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Employees at this college are treated well and fairly.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
My college has a good reputation in the community.
Strongly Agree
Agree
Disagree Strongly Disagree Unknown
Final Thoughts
Please rate the following factors in terms of their importance to you as they
contribute to your personal job satisfaction.
Very Important Important Somewhat Important Not Important
Ability to Perform
Meaningful Work
Benefits
Career Advancement
Employee Recognition
Job Security
Leadership/Supervision
Opinions/Suggestions are Valued
Pay
Relationships with Coworkers
Training/Professional Development
Working Conditions
Overall, how satisfied are you with your current employment situation?
Extremely Satisfied Very Satisfied Satisfied Somewhat Dissatisfied Extremely Dissatisfied
Additional Comments
Climate Survey: What I Learned
 100% -- personal satisfaction from doing their job
well
 94% -- feel that the work they do is meaningful
 96% like the work they do
Majority Agreed:
Workload reasonable
Job duties clear
Priorities defined
Training and resources provided to do the job well
What Do Results Mean?
•65% agree or strongly agree that the culture and polices of the System Office
support a healthy work/life balance
•56% feel they know what is going on at the System
•52% agree or strongly agree that they get the kind of information they need from
senior management.
•68% of respondents agree or strongly agree that their supervisor keeps them
informed
•65% have trust and confidence in the leadership
•55% of respondents feel that CCCS cares about its employees
•63% of respondents agree that employees are treated well and fairly
Concerns






Only 58% feel they have good job security
Only 34 % feel they have advancement opportunities
43% are not optimistic about their future opportunities at the System Office
51% are concerned about lack of career advancement in the system office
38% do think about quitting
72% are tired
Lack of advancement =major reason think about quitting
Climate Survey: What We Did
The 6 week Health & Wellness Professional Development Plan
Process for Implementing UCount!
Phase 1: Planning
Ucount! Taskforce
Create A Healthy Workplace
Foster Collaboration Among
Employees
Provide New/Better Opportunities
for Communication
Senior Leadership Support
Commitment to Actively Support
The Development &
Implementation of Wellness and
Professional
Development
Program
Open To Review of Recommended
Policy Changes
Phase 2: Promotion
Phase 3: Activity Phase (6 weeks)
Phase 4: Evaluation
Five Key Components –
Moving To Am Environment Where Employees
Feel Valued, Respected & Connected
1. Eat Smart
2. Move More
3. Quit Tobacco
4. Manage Stress
5. Improved Communication
Five Key Components –
Moving To Am Environment Where Employees
Feel Valued, Respected & Connected
1. Eat Smart
2. Move More
3. Quit Tobacco
4. Manage Stress
5. Improved Communication
UCount! Taskforce Action Plan
Mission Statement: To Establish and Maintain A Campus that Encourages A Positive
Healthy, Supportive Environment.
Employee Interest Survey
Strategy
Steps
Resources
Evaluation
Satisfaction Survey—Employees at End of 6 week program
Evaluation of Each Activity
Policy & Environmental Survey (Taskforce Only)
Recommendations (From Committee Based Upon Evaluations)
1. Successes
2. Barriers
3. Lessons Learned
4. Programs/Activities To Continue
5. Programs/Activities To Discontinue
6. New Ideas
Review of Private Sector Wellness Programs
Goals:
Improve health
Reduce absenteeism
Improve morale
Increase productivity
Decrease Insurance Costs
Successful Elements:
Employee Buy-In
Assessment
Incentives
Variety
Optional
Seasonal Adjustments
Part 1: The Walking Program
Why Walking?
 You can walk almost anywhere and anytime.
Walking can give you more energy and help relieve stress.
You can build bonds or stay connected by walking with co-workers, or just enjoy some solo time
walking alone. It’s up to you.
Walking has the lowest dropout rate of any physical activity.
 It’s a simple, low-cost, positive way to improve your health.
You don’t need expensive equipment — just a good pair of sneakers or walking shoes.
Walking is good for your heart.
All you need is 30 minutes a day, five times a week.
For every hour of regular, vigorous exercise, like brisk walking, some people may live two hours
longer?
Remember:
Before beginning any fitness program,
check with your doctor first.
Steps To Organizing The Walking Groups
1.
2.
3.
4.
5.
6.
7.
Recruit 3-4 Walking Champions (will help plan program & serve as group leaders
Organize Details
Walk Group Schedule (Beginner & Advanced Groups)
Selecting The Walking Route/Trail
Promote The Groups (Free Lunch Orientation)
Safety Email The Day Before 1st Walk
Pedometer Check-Ins
Congratulations on making the decision to join one of the CCCS Walking Groups. As you begin your 6 week trek to
health & energy, please remember the following:
warm-up with stretching exercises and include a cool-down period to reduce stress on your heart and muscles.
• Practice correct posture—head upright, and arms bent at the elbow and swinging as you stride.
• Choose comfortable, supportive shoes, such as running, walking, or cross training shoes, or light
hiking boots.
• Protect your skin by wearing a wide-brimmed hat, longer clothing, UV-protective sunglasses, and sunscreen.
•Drink plenty of water before, during, and after walking to cool working muscles and keep your body hydrated.
•Always go at your own pace—don’t over do on the trail.
Tomorrow your group leader will provide you with a really cool water bottle & pedometer!
Happy WalkingGeri
Energize Your Day!
Join The CCCS Walking Club & Contest
Orientation/Information Meeting
Tuesday March 8 11:30-12:30
FREE LUNCH
Be Sure To Come With Questions You Have About the Group & Be Ready To Get Walking
Week 1
Monday
Tuesday
Wed
Thurs
Friday
Sat
Easy walk: 5 -10 mins
*Stretch: 2 mins
Easy walk: 5–10 mins
Easy walk:
10–15 mins
Easy walk: 5–10
mins
Stretch: 2 mins
Easy walk: 5–10
mins
Easy walk:
10–15 mins
Easy walk:
15–20 mins
Rest
(NOTE: Always rest
when necessary!)
Week 2
Easy walk: 5–10 mins
Stretch: 2 mins
Brisk walk: 5–10 mins
Easy walk:
10–15 mins
Easy walk:
5–10 mins
Stretch: 2 mins
Brisk walk: 5–10
Easy walk:
10–15 mins
(Remember:
Rest when necessary.)
Easy walk:
15–20 mins
Rest
Week 3
Easy walk:
10–15 mins
Stretch: 2 min
Brisk walk: 5–10 mins
Easy walk:
15–20 mins
Stretch: 2 mins
Easy walk:
10–15 mins
Stretch: 2 mins
Brisk walk: 5–10
Easy walk:
15–20 mins
Stretch: 2 mins
Easy walk:
20–25 mins
Rest
Week 4
Easy walk:
10–15 mins
Brisk walk: 5–10 mins
Stretch: 2 mins
Easy walk:
15–20 mins
Stretch: 2 mins
Easy walk:
10–15 mins
Brisk walk: 5–10
mins
Stretch: 2 mins
Easy walk:
15–20 mins
Stretch: 2 mins
Brisk walk:
20–25 mins
Rest
Week 5
Easy walk: 10–15 min
Brisk walk:
10–15 mins
Stretch: 2 min
Easy walk:
25–30 mins
Stretch: 2 mins
Easy walk:
10–15 mins
Brisk walk:
10–15 mins
Stretch: 2 mins
Brisk walk:
25–30 mins
Stretch: 2 mins
Easy walk:
25–30 mins
Alternate 20
min activity
of
your choice:
dancing,
rake
leaves,
Week 6
Power Intervals:
Total Time: 24–34 mins
Easy walk:15–20 mins
Power Intervals
–Power walk: 30 secs
–Easy walk: 1 min
Repeat 4–6 times.
Easy walk 3–5 mins
Alternate activity
of your choice for
20–30 minutes
Easy walk:
30–35 mins
Stretch: 2 mins
Brisk walk:
25–30 mins
Stretch 2 mins
Easy walk:
25–30 mins
Rest
Keep Moving
The Beginner Walking Plan
The Stretches
Calf Stretch:
Stand facing a wall with both hands
on it. Position one foot forward (knee
bent) and the other leg back with the
leg straight, toes pointing at the wall.
With your stomach tight, lean in
toward the wall until you feel a
stretch in the lower part of the back
leg. Hold 20–30 seconds on each leg.
Chest stretch:
Place your fi ngertips lightly on the back
of your head. Push your elbows back
while squeezing with your upper back
until you feel a stretch in your chest
near your underarms. Hold for
20–30 seconds.
Hip Flexor Stretch:
Lunge forward with one leg, knee bent.
The back leg can stay straight or bend
slightly. Push your hips forward until
you feel a stretch in front of your back
thigh near the groin. Keep your torso
upright and your front knee behind your
toes. Hold 20–30 seconds on each leg.
Shoulder Rolls:
Lift your shoulders up toward your ears,
then down and backwards in a circular
motion. Repeat 5–10 times. Perform
with both shoulders simultaneously
or alternate right and left.
Hamstring Stretch:
Prop one foot up on a low, secure
bench or stairstep. Stand tall. Keeping
your chest high, hips square and
tailbone lifted, bend forward from your
hips. Feel a stretch in the back of your
thigh or knee. Hold 20–30 seconds on
each leg.
Ten Day Energy Blast: An Advanced Program
1
2
3
410
Body: Do the Plank Flow
Mind: Vision 9 days during 30 minute walk
Life: Turn Off “gadgets” 1 hour before bed
Body: One Hour Walk w/ 1 minute bursts every 4
minutes; Complete 5 Planks per side
Mind: Skip Make-up—It’s inner beauty day
Life: Excavate your closet
Body: Complete 5 Plank Reps followed by 45-minute run
Mind: Do the “Shed Old Skin Rub” (1 Tbsp coarse salt, 1
Tbsp EVOO, a few drop lavender essential oil)
Increased Planks to 10; Increase Walk Intensity; Increase
Water In-take to 80 ounces
The Pedometer Contest
FREE Pedometer & DVD from Tylenol
http://moneysavingqueen.com/February2011/FREE-Pedometer-amp-DVD-fromTylenolcom/
Part 2: The Book Clubs
Why Book Clubs?
Inexpensive Professional Development Activity
Related To Individual Interest with Transferrable Knowledge
More Than Teambuilding Activity—Develop Friendships Through Reading &
Discussion
Leads to Discussion of Larger Issues (Elephant’s in the Room)
9 Steps To Organizing Campus-based Book Clubs
1. Select The Books (5 Books)
2. Select volunteer facilitators (English Faculty)
3. Get The Word Out
4. Member Sign-Up (Maximum 10 per group)
5. Select & Schedule Meeting Locations (library, conference rooms, cafeteria)
6. Satisfy the Body & Soul (Serve light snacks)
7. Be Creative-1 session with a guest speaker
8. Be Creative-Service Project
9. Design Discussion Questions
Guide To Leading A CCCS Book Club
Read the book - This may seem obvious, but it is the most important step, so it is worth stating. It is a good idea to
plan on finishing the book a little earlier than you might otherwise so that you have time to think about it and
prepare before your book club meets.
Write down important page numbers - If there are parts of the book that made an impact on you or that you think
may come up in discussion, write down the page numbers so that you can access the passages easily while
preparing and leading your book club discussion.
You may develop eight to ten questions about the book or use the questions developedLet others answer first - When you are asking questions, you want to facilitate discussion, not come off as a
teacher. By letting others in the book club answer first, you will promote conversation and help everyone feel like
their opinions matter.
Make connections between comments - If someone gives an answer to question 2 that connects well with
question 5, don't feel obligated to ask questions 3 and 4 before moving to 5. You are the leader and you can go in
whatever order you want. Even if you go in order, try to find a link between an answer and the next question. By
connecting people's comments to the questions, you'll help build momentum in the conversation.
Occasionally direct questions toward quiet people - You don't want to put anyone on the spot, but you want
everyone to know their opinions are valued. If you have a few talkative people who always jump right in, directing a
question to a specific person may help draw out the quieter people (and let the loud people know it is time to give
someone else a turn).
Rein in tangents - Book clubs are popular not only because people like to read, but also because they are great
social outlets. A little off topic conversation is fine, but you also want to respect the fact that people have read the
book and expect to talk about it. As the facilitator, it is your job to recognize tangents and bring the discussion back
to the book.
Don't feel obligated to get through all the questions - The best questions sometimes lead to intense conversations.
That's a good thing! The questions are there as a guide. While you will want to get through at least three or four
questions, it will probably be rare that you finish all ten. Respect people's time by wrapping up the discussion when
the meeting time is over rather than pushing on until you finish everything you planned.
Wrap up the discussion - One good way to wrap up a conversation and help people summarize their opinions of the
book is to ask each person to rate the book on a scale of one to five
Sample : Three Cups of Tea by Greg Mortenson and David Oliver Relin
Overview:
Anyone who despairs of the individual's power to change lives has to
read the story of Greg Mortenson, a homeless mountaineer who, following a 1993 climb
of Pakistan's treacherous K2, was inspired by a chance encounter with impoverished
mountain villagers and promised to build them a school. Over the next decade he built
fifty-five schools—especially for girls—that offer a balanced education in one of the most
isolated and dangerous regions on earth.
Sample Discussion Questions:
1. How do you think Mortenson's childhood shaped him?
2. How is building schools in Pakistan similar to climbing a mountain?
3. What did Mortenson learn from his failed attempt to summit K2? What are lessons you
have learned from failure?
4. What aspects of Mortenson's personality have made him able to succeed so well in his
efforts in Pakistan? Think about students. What examples do you have of strong
personality traits that we see as barriers that the student may see as success strategies?
5. What is unique about having a school, as opposed to other things Mortenson could
have built, like a hospital or community center?
6. What risks has Mortenson taken? Do you think he has been brave or foolish?
7. After reading Three Cups of Tea, are you optimistic about peace in Pakistan and
Afghanistan?
8. Did Three Cups of Tea challenge you to make more of a positive difference in the
world?
In your current position, what contributions do you make to the world?
9. Overall, what is your impression of the book?
Guest Speaker:
Female biology faculty member from Afghanistan—”Growing Up
Female in the Middle East”
Service Project:
Book Drive for Afghanistan School Library
2011 Spring Book Club List
Three Cups of Tea by Greg Mortenson and David Oliver Relin
The Art of Racing in The Rain by Garth Stein
Leading with Soul: An Uncommon Journey of Spirit
by Lee G. Bolman and Terrence E. Deal
Brain Rules by John Medina
Be Real: Inspiring Stories for Leading at Home and work by Dan Mulhern
More Book Club Suggestions
•Stories From The Couch and other telling tales by Mark Benn
•College and Career Ready by David T. Conley
•Amazing Grace: The Lives of Children and The Conscience of a Nation by Jon Kozol
•Excellence by John Gardner
•When Hope & Fear Collide: A Portrait of Today’s College Student by Arthur Levine
•The Servant by James Hunter
•The Science of Service by Wendi Pomerance Brick
•Turning to One Another: Simple Conversations to Restore Hope by Margaret Wheatley
•Making Diversity Work by Sondra Thiederman
•Good To Great (and the Social Sectors) by Jim Collins
•Millennials Go To College by Neil Howe and William Strauss
•Strengths Finder by Tom Rath
•American Higher Education in the Twenty-First Century Edited by Altbach, Berdahl and
Gumport
•Student Success in College: Creating Conditions that Matter by George Kuh
•After Admission by James E. Rosenbaum
Part 3: Healthy Eating Program
Weight Watchers @ Work
Healthy Meeting Policies
Beverages:
•Water
•100% Fruit or Vegetables
•Green Tea
Snacks:
•Whole Grain Crackers
•Salsa & Blue Corn Chips
•In-Season Vegetables (baby carrots)
•Cut-Up Fruits
•Pre-packaged fruit cups
•Nuts
Meals:
•Potluck Salad
•Lasagna Cupcakes
•Tuna Sandwich Brown Bags
TGIF Snack & Recognition
Kick-Off: Pancake Breakfast
Week 1: Relish Tray With Dip
Week 2: Fruit and Cheese
Week 3: Dried Fruit & Nuts
Week 4: Protein Bars
Week 6: Rye Bread W/ Avocado
Healthy Lunch Recipe Book
Argentine Rice-Veggie Salad
Ingredients
½ cup white rice
1 carrot, cut into ¼ inch cubes
2 teaspoons red wine vinegar
1 cup frozen corn
3 stalks celery cut into ¼ inch cubes
Salt & Pepper
¼ cup extra-virgin olive oil
½ teaspoon dried oregano
1 cup frozen peas
1 small read onion, thinly sliced
Directions
1. In a small saucepan, bring the rice, 1 cup water and ½ teaspoon salt to a boil. Lower heat,
cover and simmer until the water is absorbed (about 17 minutes). Fluff and cool.
2. Fill another saucepan with salted water. Add the carrot, bring to a boil and cook 2 minutes.
Using a slotted spoon, transfer to a bowl; toss with 2 tablespoons olive oil, the vinegar and
oregano. Season with salt and pepper.
3. In the same saucepan, cook the corn for 3 minutes. (Be sure the water is boiling. Transfer to
the bowl with carrots. Add the peas to the boiling water and cook for 1 minute. Transfer to
the bowl.
4. Add the rice, cubed celery, and onion to the bowl. Season with salt and pepper, drizzle with
the remaining olive oil and toss.
Part 4: Communication Plan
Daily Email from the Boss
Monday – Monday Motivation (Service)
Tuesday-Top of the Line Tuesday (Employee News)
Wednesday-Word of the Day
Thursday-Thursday Thrill
Friday-Friday Food Day
Sample Of Daily Email—Thursday Thrill
Week 1 Thursday Thrill E-Mail
We just wanted to say how very much we
appreciate the wonderful job you are doing
Thank You for going out of your way to make our
job easier and to meet the needs of our students.
Check Your Ticket – 219011—you are a WINNER!
You have won a lunch at Chipotle!
(And Geri will work for you so you can take a 2 hour
lunch!)
Week 1: Chipotle
Week 2: Atlanta Bread Co
Week 3: Einstein Brothers
Bagels
Week 4: Panera Bread
Week 5: Jason’s Deli
Week 6: Noodles & Company
Sample Of Daily Email—Top of the Line Tuesday
Inside ED
Weekly Update: June 13, 2011
Congratulations…..
We are proud to announce that XXX XXX will serve as the Director of Institutional Reporting
for the System Office effective immediately. As you know, we have had many changes in
our division over the past couple of months, and XXXX has taken on a much larger role,
including supervisory responsibilities and full responsibility for projects such as the
Economic Impact Study, IPEDS, National Benchmarking Project, and Gainful Employment to
simply name a few. Please help me in congratulating Rachel on her new position!
Deadline for Fiscal Year 2011 Invoices is Friday, June 17, 2011
All invoices for which goods and services have been received must be submitted for
payment to Accounts Payable by 3:00 p.m. this Friday. Invoices submitted after this will be
processed for payment in FY12.
Full Story: Invoices
New ! Volunteer Access Now Available
In the past, we have had several requests for Banner access for “volunteers” assisting at one
of our colleges. It has taken quite a bit of coordination, but I am happy to say that a process
has been developed to accommodate these kinds of request. This process is strictly for
people who are volunteering at your college and who need access to Banner to complete
the work that they are doing under your direction. A volunteer is defined as someone
working for no pay, for a limited time, and primarily for project based work. If you need
additional information, please contact Human Resources.
Full Story: Volunteer
Some CitiBank Bankcard Accounts Compromised
State Purchasing has advised us of the compromise of a limited number - roughly one
percent - of Citi North America consumer bankcard customers. The compromised
information included name, account number and email address. The majority of consumer
customers impacted will receive a replacement card along with their notification letter.
Full Story: Citibank
Campus Sustainability Committee Seeking Members
Would you like to help make the Campus a better place? The ACSC is currently looking for
new members. Make a commitment to improving our environment -- the one we live in
every day. To join, contact the committee chair, XXX(email).
Sample Of Daily Email—Monday Motivation
You don't have to be famous or strong to be a hero. I want to encourage each of you to “be a hero”. What does it
mean to be a hero? You don't have to rescue someone from a burning building or wear a fancy cape and
mask. Heroes have special qualities such as honesty, responsibility, respect, perseverance, and determination.
The most important quality of institutional heroes is being present. Not much is going to get past them. When it
is time to act, a hero can't be lost in the job description or strict interpretation of college rules; he or she must be
able to determine what the issue is that needs to be addressed. Being intelligently and fully aware of student
needs protects the hero from missing what is the real issue is for the student and making false assumptions,
because false assumptions are followed by flawed actions.
Here are a few ways you can identify a hero among us:
1. A hero is someone who helps other people, or helps to make other people's lives better. (ie: take a few more
minutes to assist a student who is having difficulty registering for classes; nominate an individual for a
scholarship who may otherwise not be able to enroll as a full time student; direct students to community services
that may assist with childcare or housing)
2. A hero is a person who tries to make the institution a better place. (ie: organize an institution food bank for
students, develop a textbook loan program, plan a tree)
3. A hero is a person who does something that is more than what is expected.(ie: stays late one evening to scan
financial aid documents, work over lunch to complete a student’s residency petition, call a student who has
missed a week of classes)
4. A hero is someone that does something for the benefit of others.
(Watch a child while their parent completes an exam)
I want to challenge each of you to be one student’s hero each term.
If everyone goes above and beyond to assist just one student think
about how service will be improved for the entire campus.
And, I want you to reply to all and share a “hero” story of a co-worker with us!
Sample Of Daily Email—Monday Motivation
Good Morning:
We all know about “To Do Lists”—between home & work most of our “To Do Lists” are far
to long. So, here is a change of pace to consider—Carmen Rutlen’s “To Don’t List”:
Don’t ever suppress a laugh—it causes heart disease!
Don’t ever disbelieve a compliment—fight your instincts and believe it!
Don’t be too sad, too long-you can get stuck there!
Don’t ever call yourself stupid-people might believe you!
Don’t pick your nose in a car-people can see you!
Don’t cross your eyes in the wind—mom says they will stay that way!
Don’t ever use the word “but” in an apology!
Don’t be honest when a friend asks if you like her ugly dress!
What should be on our Work To Don’t List….reply to all, please.
Sample Of Daily Email—Monday Motivation
In Expect the Unexpected (San Francisco: Berrett-Koehler Publishers, 2002), Roger von
Oech offers the following advice on expectations...
"When we go off the beaten path, we often find something better or more exciting than we
were originally looking for. For example, physicist Karl Jansky improvised a new antenna to
study the effects of telephone static. Instead, he discovered radio waves from the Milky
Way galaxy, and in the process helped create the science of radio-astronomy. In 1856,
chemist William Perkin searched for a synthetic quinine to combat malaria. Instead, he
discovered a dyestuff that was the first practical synthetic color...
"How can we prepare ourselves for the unexpected? I suggest that we: 1) loosen our
preconceptions about what we expect to find in any given situation; 2) pay special
attention to the anoma lous rather than ignoring it; and 3) use what we discover as stepping
stones to something very different. Why don't we adopt this outlook more often? A major
reason is that in order to get things done, we tend to filter out information that strikes us as
'irrelevant'. Indeed I find that I'm less likely to find the unexpected when I'm in a hurry or
narrowly focused on a specific task. Conversely, when I'm relaxed or playful, there's a
greater probability that unexpected things will flow my way."
What unexpected things have you discovered in your work recently? Reply to all, please
Sample Of Daily Wednesday Word of the Day
Office Quarterback (of-is kwawr-ter-bak) noun: An excellent manager
that understands the power associated with well-executed delegation.
She understands that the power of the team comes from the strength
of all individuals involved working together. She is the leading member
of a team that produces consistent results because she knows how to
encourage and support her team members.
Used in a Sentence: Geri is a wonderful Office Quarterback that knows
the power of her team and leverages all her resources to achieve the
needed results. The benefit to all the team members comes through
recognition of a job-well-done and the rewards associated with it.
What Other sports positions are important to the success of our Unit?
Reply All, please.
Reference: Urban Dictionary
http://www.urbandictionary.com/daily.php
Part 5: Professional Development
(Opportunity to Enrich Personal & Professional Life)
Meaningful
Low/No Cost
Developed by Employees
Team Building
Book Clubs
Study Groups
TGIF Meetings
Interest Classes
Study Groups: Study, Think, Recommend Together
 Creating
A One-Stop Service Center
 Serving Wounded Warriers
 College Coach: Will It Work for Us?
 Implementing “The Promise”
 Meeting The Needs of The Adult Student
 Dealing With Angry & Frustrated
Students
 Completion Agenda vs. Access Agenda
Session
Topic
Introduction & Research
Session 1
Webinar /Generation of Questions /Assignments
Session 2
Sharing Research/ Topic Search
Session 3
Workshop (Organized by Chair)
Understanding Problems and Identifying Solutions
Session 4
Information Sharing/Brainstorming/Questions
Session 5
Drafting Ideas
Session 6
Review Draft Institutional Plan (Including Rough
Implementation Budget & Timeline)
Session 7
Presentation to Institutional Leadership
Session 8
TGIF: Presentation To Staff (What We Learned/What We Want
To Implement)
Session 9
Celebration
One-Time Special Interests Classes (Taught by Staff & Faculty)
 Songs and Stories of America
This class features America’s greatest patriotic songs (The Star Spangled
Banner, America the Beautiful, You’re a Grand Old Flag, Yankee Doodle, This
Land is Your Land, et. al.) and shares the fascinating and inspiring stories
behind their composition and of the people who wrote them.
 What the Guys Never Tell Us : Basic Power Tools
This fun, hands-on class will help participants learn how to safely and
efficiently operate two of the most common and versatile power tools - the
cordless power drill and cordless circular saw. During class you will identify the
parts and functions of each tool, learn how to identify and select proper drill
and screwdriver bits and how to select and change the blade on a circular
saw. Best of all, you will have up to 2 hours of practice with these tools.
 Beginning Watercolor
Learn to paint what you see using transparent watercolor. The color wheel
and a variety of techniques of watercolor painting will be explored. A 9"x12"
sketch pad will be provided but you should bring a #2 pencil to class.
TGIF Meeting Schedule
Agenda:
Announcements
Presentation
Week One:
Stress Management (The Stress Owner’s Manual)
Week Two:
Goal Setting
Week Three:
Family Feud
Week Four:
Hero Awards
Week Five:
The Promise & Accord
Week Six:
Study Group Sharing
Schedules for Coming Week
Questions & Concerns
Grab Bag Gifts
 Free Car Wash
Casino Overnight
 Free Friday Off
Museum 4-pack tickets
Rockies Baseball Game 4-pack
Miniature Golf
Gas Gift Cards
Colorado Community College System
Honors
For
Dedication to Students
Serving Students with a Big Heart!
You Went Beyond Our Expectations….
You Made the Difference.
Dr. Nancy McCallin, President
Date
The Institutional Accord
(Internal)
Accountability
I AGREE to:
Communication
I AGREE to:
Morale and Teamwork
I AGREE to:
Professional Development
I AGREE to:
Respect
I AGREE to:
Sample Service Accord Template
Accountability
I AGREE to:
•Come to work with a positive attitude
•Recognize the changing environment and adapt to it
•Accept responsibility for attitudes and actions
•Accountability to team members:
•To follow through on all tasks (assigned and volunteer)
•To be timely and effective at my assigned tasks and deadlines
•Decide, document and follow business processes and policies within your scope of
responsibilities
•Support student success within federal and state guidelines
Morale and Teamwork
I AGREE to:
•Responsible for my own morale and not participate in tearing down others morale
•Learn everyone’s names on the team, one of the strengths and what they do
•Have an open mind regarding the ideas of others
•Contribute to an atmosphere that encourages inclusiveness, mutual respect and fun
•Laugh
•Value and celebrate team member’s strengths and accomplishments
•Fostering a community of trust by assuming the best of others.
The Institutional Promise
(External)
Pueblo Community College Promises:
•To always recognize & greet you with a smile
•To listen to you
•To respond to your needs
•To respect & value you
•To celebrate your accomplishments & successes
UCOUNT! INCENTIVES
Free Pedometer Contest
• Distributed During Kick-off
• Goal Set by Employee
• Smoothie Coupon for Reaching Goal
•Drawing for new walking Shoes
Brown Bag Surprise Coupons
• Pizza With The President
• Vino With The VP
• Desserts With The Dean
Thanks A “Latte” Day
•Free Small Latte’s Available
in VP’s Office
MORE UCOUNT! INCENTIVES
$10 book store gift
card for book club
Discount Bus Passes
Kick-off Grab Bag Gifts
 Free Car Wash (60)
Casino Overnight (5)
 Free Friday Off (5)
Museum Tickets (10)
Rockies Baseball Game (2)
Miniature Golf (25)
$ 25Gas Gift Cards (3)
Free T-shirt,
Certificate &
Carmel apple for
Big Heart Winners!
Water Bottle
for Walking Club
MORE UCOUNT! INCENTIVES
Kick-Off Breakfast
(whole grain pancakes &
turkey sausage)
Healthy meeting policy
TGIF Meetings w/ snacks
Walking Program Info Session
Free Salad Lunch
Fruit Coupons To Whole Foods
Social Activity With
Leadership
Smoothies & Lattes
THE ASK: Give-A-Way Donations
EVALUATIONS
HTTP://WWW.SURVEYMONKEY.COM/
Employee Evaluation of Activity (via Survey Monkey)
You recently participated in ________________________________, a Ucount! program
activity.
Please complete this evaluation in order to help the Ucount! taskforce create the best
possible program and other meaningful activities in the future. Thank you!
Please indicate your level of agreement using the following scale:
1= strongly disagree 2=Disagree 3=Agree 4=Strongly Agree NS=Not Sure
1. This activity has influenced me to adjust my lifestyle choices.
2. I would like to participate in similar activities in the future.
3. I learned more than I expected.
4. I would recommend this activity to my co-workers.
The best/most helpful part of this activity:
The activity could be improved by:
Additional Comments:
submit
1 2 3 4 NS
1 2 3 4 NS
1 2 3 4 NS
1 2 3 4 NS
Evaluation by Ucount! Taskforce Members (Survey Monkey)
This questionnaire is designed to help the taskforce assess
our Ucount! program and our strengths and weaknesses
as a taskforce. It will help guide our discussion of how the
Ucount! program could be improved and if the program should continue.
1. Are all areas of the campus represented?
Yes
No
2. How should representation be improved?
3. From talking with co-workers what components of Ucounts! do you think were
the most successful??
4. What activities/programs should be dropped?
5. What activities/programs should continue?
6. In what ways do you believe Ucount! helped employees?
7. Do you think communication has improved during the Ucount program?
8. What could the taskforce do to make the Ucount! program more effective?
9. Additional comments:
Mary James
Admissions & Records
Front Range Community College-Boulder County Campus
Geri Anderson
geri.anderson@cccs.edu