K
OLETH LABASTIDA
932- 2 Montroyal Blvd, North Vancouver, BC. Canada
Phone number: (604) 367 - 3695
Email: kolethlabastida@my.capilanou.ca
EDUCATION
Tourism Management for Internationals Diploma
Faculty of Global and Community Studies
Capilano University (BC)
 TMI ambassador
 Dean´s list for academic achievement
 Program details: www.capilanou.ca/tourism-international/
Bachelor Degree, International Business
College of Business Administration
University of Texas-Pan American, TX (United States)
 Program details: http://www.utpa.edu/
2013 - Present
2005 - 2010
French courses - study abroad
Michel de Montaigne Bordeaux 3 (France)
 Program details: http://www.utpa.edu
2009
Minor in Psychology – study abroad
Instituto Tecnológico de Estudios Superiores de Monterrey (México)
 Program details: http://www.utpa.edu
2007
Academic Graduate
Centro de Bachillerato Technologico y de Servicios #7 (Mexico)
 Tourism Technician/Certified
 High-school Diploma
 Program details: http://www.cbtis7.edu.mx/
2001 - 2004
EXPERIENCE
Account Executive
2013
 Responsible for customers billing statements of their import/export operations
 Created invoices
 Created statements reports for clients
 Mailed statements to clients
 Responsible to keep track of the customers payments as well as remind them to pay their pending accounts
Outsourcing Service to the Maquila Athletic Sewing
2013
Import / Export Supervisor - Reynosa, México.
 Responsible for all operations of import/export
 Created invoices and certificates of origin
 Supported the client in some processes of services before dependencies such as Secretaría de Economía, SAT, and
Aduana de México
 Responsible for planning transport and any special requirements in the handling and care of goods
 Obtained and prepared all necessary documents required to ensure that they met the requirements of the customs
authorities or any other regulatory body.
Outsourcing Service to the Maquila Pentair Technical Products
2012
Import/Export Assistant - Reynosa, México.
 Worked with CAM (Contabilidad Aduanera de Mexico) which is an inventory system that serves to keep record and
inventory of the goods coming in and out of the country.
 Created invoices, certificate of origins, reports and manifests
 Communicated with the US custom broker so the exportation of the goods could be successfully completed.
Legal Department - Logística Aduanal del Noreste S.C
Reynosa, México.
 Provided customer service to Maquiladoras
 Provided legal consultation in foreign trade to the clients in hand with our external consultant
 Responsible for the import/export logistics of new clients
 Followed up on all incidents and process of permissions of our client’s operations
 Other tasks as assigned.
2011
Account Executive - Maquila Automotive Services LLC
2011
Pharr, Texas. United States
 Worked with seven Maquiladoras clients from Mexico
 Supervised and monitored all the documents required for the importation of the clients’ products
 Operated the Slam (Sistema de Logistica y Aduana Mexicana), a program that serves as an inventory to have the
client’s merchandise controlled and organized
 Operated ABI Suite, a program to make SED (Shipper Export Declaration).
Customer Service / Accountant Clerk - Maquila Automotive Services LLC
2011
Pharr, Texas. United States.
 Communicated courteously with customers by telephone, email, letter and face to face
 Answered questions and provided information regarding the company’s services and policies
 Responsible for all the company payments
 Worked with Quickbook program to create invoices, checks, and reports of the customer’s expenses
 Managed, coordinated and supervised the conference room by providing the reading material to the clients as well
as hosted and registered them at their arrival.
AWARDS



Study abroad Scholarship, University of Texas Panamerican
Study abroad Scholarship, University of Texas Panamerican
International Student Scholarship, University of Texas Panamerican
2007
2009
2005
PROFESSIONAL MEMBERSHIPS


Member of the International Business Association Of UTPA
Certificate of acknowledgement from Pentair Technical Products
August, 2007-Dec, 2008
January, 2013
SUPPORTING QUALIFICATIONS

Computer Skills: Microsoft Office, general recognizing of Windows & Mac. Quickbook, SLAM.Sql (Sistema de
Logística y Aduana Mexicana), ABI Suite (RBsystems). CAM. JDEdwards
Languages: Spanish (native)/English (fluent) and French (beginner)

Community Contribution:

 Volunteer for Tax intake for homeless at First United Church – Vancouver, BC

Personal Skills: A conscientious and highly motivated person who is reliable, responsible and hard working.
Tenacious, dedicated, fast learner, honest, efficient, team player, flexible within the working environment and high
regards for professional ethics. Works under pressure, able to adapt to different situations and cultures, positive
and polite.
REFERENCES

Christine Hoppenrath
Instructor
Communications/English as a Second Language
Capilano University
604-986-1911 Local 2574
choppenr@capilanou.ca

Claudia D´Almeida
Instructor and International Recruitment
School of Tourism Management
Faculty of Global & Community Studies, Capilano University
604.986.1911
cdalmeid@capilanou.ca

Susan Bell
Convener & Instructor
Faculty of Tourism and Outdoor Recreation
Capilano University
604.986.1911
sbell@capilanou.ca