Today’s lecture... How to Write a Business Plan (Part 1) (For when you want to set up your own spectactularly successful software business!) Module Homepage: www.comp.dit.ie/dgordon/courses/communications/index.html http://modulecatalogue.hosting.heanet.ie/catalogue/modules/BUSN1110/ Contact me: Colman McMahon cajmcmahon@gmail.com Agenda 1. Benefits of Writing a Business Plan 2. Do You Really Want to Own a Business? 3. Choose the Right Business 4. Potential Sources of Money to Start of Expand Your Business 5. Your CV and Financial Statement 6. Your Profit and Loss Forecast 7. Your Cash Flow Forecast and Capital Spending Plan 8. Write Your Marketing and Personal Plans 9. Editing and Finalising Your Business Plan 10. Selling Your Business Plan Based on “How To Write a Business Plan, McKeever, Nolo Press” 1. Benefits of Writing a Business Plan Benefits of Writing a Business Plan What is a Business Plan? Why Write a Business Plan Helps You Get Money Helps You Decided to Proceed or Stop Lets You Improve Your Business Concept Improves Your Odds of Success Helps You Keep On Track Issues Beyond the Plan Bookkeeping and Accounting Taxes Securities Laws Your Managment Skill Issues Specific to Your Business 1. Benefits of Writing a Business Plan What is a Business Plan? A written statement that describes and analyses your business and gives detailed projections about its future. Included the financial aspects of starting or expanding your business How much money you will need and how you will pay it back? 1. Benefits of Writing a Business Plan Why Write a Business Plan? Helps You Get Money Lenders or investors will not take you seriously without written plan They want to see you have throught through critical issues and that you really understand your business It teaches you where money comes from and goes Some landlords require business plan 1. Benefits of Writing a Business Plan Why Write a Business Plan? Helps You Decided to Proceed or Stop You are the most important person you must convince 1. Business plan teaches you how money flows through your business 2. What are the strengths and weakness in your concept 3. What are your realistic chances of success 1. Benefits of Writing a Business Plan Why Write a Business Plan? Lets You Improve Your Business Concept Can see how changing parts of the plan increases profits or accomplishes other goals Try out alternative financial projections Fine tune your forecasts e.g. see how increasing labour costs might affect your profits 1. Benefits of Writing a Business Plan Why Write a Business Plan? Improves Your Odds of Success Business is a gamble... Gambling with bank’s or investor’s money Writing a business plan helps you beat the odds Most new, small businesses don’t last very long Most don’t have a business plan Coincidence...? 1. Benefits of Writing a Business Plan Why Write a Business Plan? Helps You Keep on Track Anticipate problems before they become disasters Business Plan gives you a clear path toward the future Compare your results to your goal Black & white of your business plan will enable you to face facts when things aren’t working out 1. Benefits of Writing a Business Plan Issues Beyond the Plan Bookkeeping and Accounting Your responsibility to create bookkeeping and accounting systems Balance sheet snapshot at a moment in time listing the monetary value of everything you own and everything you owe to other people 1. Benefits of Writing a Business Plan Issues Beyond the Plan Taxes If you make a profit you pay If you don’t... you don’t “Certainty? In this world nothing is certain but death and taxes.” Benjamin Franklin 1. Benefits of Writing a Business Plan Issues Beyond the Plan Securities Laws Raising money on the stock exchange “Going IPO” – initial public offering Google Initial Public Offering Details IPO Date: First Trade: Price: Exchange: Value of Offering: Initial Market Cap: August 19, 2004 11:56 am ET at $100.01 $85.00 NASDAQ $1.67 billion $23.1 billion 5th Anniversary: $580.61 1. Benefits of Writing a Business Plan Issues Beyond the Plan Your Management Skill Ultimate success rests on your ability ot implement your plans More on this later... 1. Benefits of Writing a Business Plan Issues Beyond the Plan Issues Specific to Your Business The market Business environment Regulation Competitive pricing Patents Foreign competition Location etc. 2. Do You Really Want to Own a Business Do You Really Want To Own A Business? Introduction Self-evaluation Excercises Your Strong and Weak Points Generaland Specific Skills Your Business Needs Your Likes and Dislikes Specific Business Goals How to Use the Self-Evaluation Lists Reality Check: Banker’s Analysis Banker’s “Ideal” Measureing Up to the Banker’s “Ideal” Use the Banker’s “Ideal” 2. Do You Really Want To Own A Business? Introduction Personal goals: Independence Personal Fulfillment some entrepreneurs can get very wealthy Power self and peer Money greater flexibility and control Respect guinely fulfilling experience – challenging, fun, exciting, passion, curiosity, etc. Lifestyle Change search for freedom motivates some people Right Livlihood cause-driven businesses 2. Do You Really Want To Own A Business? Self-Evaluation Excercises A prospective business owneer must make two primary decisions correctly: 1. You must honestly evaluate yourself to decide whether you posses the skill and personality to succeed running a small business 2. You must choose the right business 2. Do You Really Want To Own A Business? Self-Evaluation Excercises A small business is very personal It will honestly reflect your opinions and attitudes If you are sloppy, rude, crafty or naively trusting... your business will mirror that If your personal characteristic are more positive... your business will be more positive To succeed, you must ask people for their money every day and convince a majority of them to give it to you By providing goods and services you are creating relationships with people clients, customers, patients, members, students... Doesn’t matter what you call them... they are all exchanging money for the belief that you are giving them their money’s worth 2. Do You Really Want To Own A Business? Self-Evaluation Excercises Your strong and weak points List your strengths and weaknesses Include everything, even if not related to your business General and Specific Skills Your Business Needs General – organised, flexible, etc. Specific – expert in Java, website devlopment, etc. Whatever skills you don’t have, investors will be asking how to make up defecit 2. Do You Really Want To Own A Business? Self-Evaluation Excercises Your Likes and Dislikes List things you really like doing and those you don’t Include everything, even if not related to your business As a business owner you will spend most of your waking hours in it.... if it doesn’t make you happy, you probably won’t be very good at it Specific Business Goals Exactly what do you want your business to accomplish for you... personally. Money...? If so, how much? Make the world a better place...? How? 2. Do You Really Want To Own A Business? Self-Evaluation Excercises The purpose of making these lists is to see if YOU have what it takes Spend time reading them over Consider asking family, trusted friends, or anyone whose judgement you respect Can they point out any obvious inconsistencies between your personality or skills and what you want to accomplish? These lists can provide background material for the final plan 2. Do You Really Want To Own A Business? Self-Evaluation Excercises Excercises accomplished several things: You have looked inside and asked yourself some basic questions about who you are and what you are realistically qualified to do. Now have a bettter idea of whether you are prepared to pay the personal price required to be a successful small business owner If so... “Yes, I am willing to make short-term sacrifices to achieve longterm benefits and do whatever is necessary – no matter the inconvenience – to reach my goals” 2. Do You Really Want To Own A Business? Reality Check – Banker’s Analysis Banker’s “Ideal” Loan Applicant (Existing business) A cash flow sufficient to make the loan payments (New business) An owner who has a track record of profitability owning and operating the same sort of business An owner with a sound, well thought-out business plan An owner with financial reserves and personal collateral suficient to solve the unexpected problems and fluctuations that affect all businesses If you were this good you probably wouldn’t need a loan... Very few people embody the “ideal” applicant 2. Do You Really Want To Own A Business? Reality Check – Banker’s Analysis Next to “ideal”... A person who has worked for, or preferably managed, a successful business in the same field Someone with sound experience managing one type of business, but now wants to start another type (transferable skills) May have to hire people who can augment skills An excercise in risk management 2. Do You Really Want To Own A Business? Reality Check – Banker’s Analysis Use “Banker’s Ideal” Use skeptical attitude as counterweight to your optimism to achieve balanced view of your prospects What is it that makes you think you will be one of the minority of small business people who will succeed...? 3. Choose the Right Business 3. Choosing the Right Business Introduction Be Sure You Like Your Business Describe Your Business Identify Your Type of Business Problem Statement Business Description Taste, Trends and Technology: How Will The Future Affect Your Business Taste Trends Technology Write Future Trends Statement Break-Even Analysis: Will Your Business Make Money? Forecast Sales Revenue Forecast Fixed Costs Forecast Gross Profit for Each Sales Euro Forecast Your Break-Even Sales Revenue What You Have Accomplished 3. Choosing the Right Business Introduction Ensure that you choose the “right” business for you - one that... you know you like you will work hard at makes economic sense 3. Choosing the Right Business Be Sure You Like Your Business Watch out that you are not so blinded by one side of your business that you overlook all others e.g. you love programming, but you hate customer relations Ensure you are not overly emotional about your idea – do not loose perspective e.g. dot.com boom, late 1990s... 3. Choosing the Right Business Describe Your Business Write a complete & comprehensive description of your proposed business... Identify Your Type of Business Retail Wholesale Service Manufacturing Project Development Problem Statement You have the “scratch”... What’s the “itch”? E.g. Ironing service – clean shirts, saves time Business Description Write out in detail how your business will solve your customers’ problems. Take your time. Want to end up with realistic, well thought-out description 3. Choosing the Right Business Describe Your Business General business questions: What problem do I solve for my customers? Who is my typical (target) customer? How will I communicate with my target customer? What products and/or services will I provide? Are there any problems or services my customers may expect me to provide that I don’t pan to? Where will my business be located? Where will I buy items I need? What hours will I operate? Who will work for me and how will they be paid? Who will handle the critical tasks like selling, ordering, bookkeeping, marketing and shipping? How will I advertise and promote my business? What are the competition’s strengths and weaknesses? How am I different from the competition, as seen through the eyes of my customers? 3. Choosing the Right Business Describe Your Business Specific business questions: Retail How will I keep of advances in my field Does my location have enough drive-by or walk-in traffic to support my business or must I rely on heavy advertising for sales High-street or industrial park How much inventory will I buy in comparison to my expected sales revenue? 3. Choosing the Right Business Describe Your Business Specific business questions: Wholesale Which product lines will I carry and which will I order on demand? Will I carry accounts for my customers or work on cash only? Are there any exclusive distributorships available to me?, e.g. authorised software reseller Will I have to market all the products myself or will the manufacturers have marketing programs? 3. Choosing the Right Business Describe Your Business Specific business questions: Manufacturing Does my manufacturing process create toxic or polluting materials? If so, how to deal with them and the local authorities? Is there a pool of readily available, affordable skilled labour where I want to locate? Will I make products for inventory or per order? Will I make one product only or a line of products? If I succeed on a small scale, do I plan to sell out to a larger company or try to compete nationally/internationally? Is my competition from small or large firms? 3. Choosing the Right Business Describe Your Business Specific business questions: Project Development Am I sure of the selling price of my project? Am I sure of my projected costs? What will happen if my costs are higher than estimated? Am I sure of the time factors? What will happen if it takes longer than expected to complete and sell the project? What portions of the work will I contract with others to perform? Will I off-shore? Is there a definitel buyer for my project? If not, what costs will I incur before it is sold? 3. Choosing the Right Business Tastes, Trends and Technology Let’s assume you have a good description of your business and it’s something you like and know well... Does the world need, and is willing to pay for the, the product or service you want to sell...? 3. Choosing the Right Business Tastes, Trends and Technology Tastes How does it your business idea fit with fit with today’s tastes? Is your business part of a 6-month fad? Was it more popular a few years ago and now starting to decline? No matter how good your technical, managerial skills, etc. your business will likely not succeed. 3. Choosing the Right Business Tastes, Trends and Technology Trends Harder to predict than tastes Like looking into a crystal ball You have a good start: Right demographic for tech innovations Freshly minted graduates (experts) 3. Choosing the Right Business Tastes, Trends and Technology Technology Large and small innovations - good for all enterprises High risk (small “mega” success rate) 80% of new products introduced into the marketplace die a quick death Technology graveyards are v. full Fickle public Always something better right behind Intense competition Large-scale venture require enormous captial Expect to loose money for years during R&D However... there is always the possibilty of striking it rich..! 3. Choosing the Right Business Tastes, Trends and Technology Future Trends Statement Write down your thoughts on what trends affect your business and where they will be in 5 years No-one expects a perfect prediction Financial backers want to know you have thought through how your business will fit in the world in next 5 years Tricky financials ahead... 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money? How can you tell if your business will make money before you start it? You can’t...! This is both scary and adventurous. If it was a sure thing... everyone would do it! Do a break-even forecast Educated guesses Can be used as a preliminary evaluation tool before doing a full business plan 1. Sales revenue (total sales each week/month/year) 2. Fixed costs (overhead) 3. Gross profit for each sale (sales minus direct costs) 4. Breakeven sales revenue 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Sales Revenue Month-by-month, for first 2 years Hardest thing to do, but most important part of business plan be brutally honest – what you expect your sales to be, not what you need Must Too high = won’t have enough money to operate Too low = won’t be able to handle all the business you get 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Sales Revenue Retail Sales Revenue Forecast Find annual sales revenue per square foot/meter of a comparable store Multiply that figure by your estimated floor space to derive an estimate of your annual sales revenue Example: A similar store shows €200 of sales per square foot. If you have 1,000 square feet of floor space your estimated sales revenue will be €200,000 (1,000 x €200) 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Sales Revenue Service Business Sales Revenue Forecast Determine the steps you need to go through to generate a billable sale Forecast how many times you can go through all those steps every week or month Multiply the number of billable sales by the amount you think you can get for them As owner/manager, allow 30-40% of you time for nonrevenue generating activities, e.g. admin, marketing, etc. Factor in that you may not be full capacity initially Example: You can build one website per week. You get €10,000 per website. Total of 4 websites per month = €40,000 per month. 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Sales Revenue Manufacturing or Wholesale Business Sales Revenue Forecast A combination of: reveue per floorspace (like retail) process repetition (like service) Example: Importing computers to sell on. Warehouse can hold 10,000 computers. Can sell and ship 1,000 computers per month. Computer wholesales for €500. Total sales forecast = €5,000 per month 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Sales Revenue Project Development Sales Revenue Forecast Project developers are not required to complete a monthly sales revenue forecast. However, need to know likely amount they can sell their project for before beginning work All revenue comes when project is sold 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Fixed Costs For most small businesses, difference between success and failure lies with keeping costs down Many start businesses in spare room, friends back office or low-rent (dingy) premises Some broke go for flashy offices... and often go 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Fixed Costs Draw up a list of fixed or regular monthly expenses Determine what amount you are committed to pay each month €€€ Rent Utilities Salaries Payroll taxes Insurance Phones (fixed & mobile) Shipping Bookkeeping Include discretionary items that exist but fluctuate, e.g. Advertising Decide how to pay youself – salary or profits You must make at least this much to keep the business viable €€€ 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Gross Profit for Each Sales €uro much of each €uro will be left after subtracting the costs of the goods sold? How That number will pay fixed costs and determine your profit This gives your a broad, quick profit forecast 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Gross Profit for Each Sales Euro Forecast Gross Profit for a Start-up 1. For each product or service that you sell, list every signle item that goes into the product 2. Add up cost of each item 3. Write selling price of the item below the total cost of the item 4. Subtract the total cost from the selling price to derive gross profit from each sale 5. Divide the selling price into the gross profit to derive the gross profit percentage for each product 6. Repeat for each product you will sell (if many, group together) 7. Write down how much sales (€) you expect for each product or product group 8. Multiply the gross profit percentage by the total sales (€) to derive the (€) gross profit from each product 9. Add together the total gross profit (€) figures to derive the total gross profit (€) for the year’s sales 10. Divide the gross profit (€) by the annual sales revenue to derive the average gross profit for the year’s sales Completing this gives you an average gross profit percentage for your business 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Your Breakeven Sales Revenue Now that you have fixed costs per month and average gross profit per sale, you can estimate how much revenue you will need to breakeven Divide fixed costs by average gross profits expressed as a decimal 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Breakeven Sales Revenue Forecast A Fixed costs per month or year B Average gross profit percentage expressed as a decimal C Breakeven sales revenue (A divided by B) 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Your Breakeven Sales Revenue How to Calculate Your Profit If you are lucky enough that your breakeven sales forecast shows more money than you need to breakeven... Simply multiply your projected sales revenue that is over the breakeven point by your average gross profit percentage 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money Forecast Your Breakeven Sales Revenue If Your Forecast Shows a Loss Don’t panic! Carefully check and double-check all your numbers In any business, only these three things can improve profits: 1. Increase sales revenue by selling more 2. Reduce fixed costs 3. Increase the gross profit percentage by raising prices or lowering your product cost 3. Choosing the Right Business Break-even Analysis: Will Your Business Make Money What You Have Accomplished Chose a business you know well Identified a need you can fill (the customer’s problem) Described your business and how it will fill that need Decided that you business is the right idea at the right time Decided that you like your business Forecasted enough profits to make writing a complete business plan worthwhile So far you have been answering questions for yourself Now you need to sell your idea and you answers to potential financial partners Next up... How to write a document that sells your idea.