Michalski Studio e-Community presence project Soumitra Dasnurkar Eliot Gelernter Jack Shutzman Maria Tapia Michalski Studio eCommunity Presence Blog entry highlighting some past projects and furniture Personal facebook page Empty facebook page for Michalski Studio 2 The Competition Good visual content in some of the websites Firms have comparable experiences and resources No one has truly creative content or strategy that Michalski Studio wants to emulate The industry in general has been hit hard. Internet presence will provide a competitive advantage 3 eCommunity Plan for Michalski Studio 4 People: Potential clients for Michalski Studio Broad Range of clients –70% spectators ; 23% inactive 5 Objectives: Goals of Michalski Studio ? Identify larger projects - residential and commercial Increase Geographic Diversity – expand out West and into other states Retain ability to customize communications and provide portfolio based upon the needs of a prospective customer. In general, seeking to expand online presence and grow contacts via the internet 6 Strategy to engage the Groundswell Listening “What do people need “ Talking “Building the Brand” Energizing “Spreading the word” Supporting “Community helps each other” Embracing “Involving the masses” What do customers look for from an architect ? What are home design trends ? Are there geographic influences ? Which materials are hot now ? Does it vary by geography ? Communicate overall expertise Share previous projects with potential customers Identify specialization, approach to design to other professionals Provide on-line presence to off-line community of contacts Using technology to enable customer engagement Obtain insight into concerns on engaging an architect and undertaking projects Incorporate customer input into the work that Michalski Studio does – more appropriate for furniture part of the business Great opportunity to engage the groundswell and improve the offerings of Michalski Studio 7 The Technology – Short Term project plan Launch facebook page for the studio with picture gallery and testimonials Create LinkedIn page with a resume, recommendations Submit urls to Yahoo, Google, Bing and AltaVista search engines Increase presence on online forums and websites – Join online communities and off-line organizations – Use subscription services such as Google Alerts to automate on-line research Continue activity on monthly basis to increase fan base and contacts Investment in time, not money 8 Michalski Facebook Page A new way to communicate past projects and reach out to prospective clients 9 Facebook Analytics and Advertising Estimate # of people reached - 600 Costs approx 50¢. 10 Michalski Studio – Linked in 11 The Technology – Long Term proposal Enhance main website – More dynamic ; possibly a weekly or monthly blog about on-going project(s) – Links to eCommunity (fb, Twitter,LinkedIn) – Recommendations on past work – Feedback form for client or prospect comments, requests etc. – Affiliations, recommendations, resume, awards and other accolades. Increase knowledge of other tools – Blog on the process involved in a large scale project including creation of time-lapse video with commentary – Investigate 360° photography for projects 12 13 14 New Technology 360° Photography for projects –Modern Interior Design –Classical Interior Design –Residential Interior –Complex Commercial project –Church Blogs and communities – Top 100 Architecture Blogs – Architecture Social Network 15 Measuring Success Increase in Facebook fans – goal of 5 fans a month Increase connections on Linked in – goal of 5 connections a month Evaluate quality of fans and connections and growth in network Calculate value of new business obtained online and compare to cost of maintaining an on-line presence Review new tools regularly – Listen for new trends 16 BACKUP 17 Jeff Etelamaki Design Studio Company website Adjunct professor at CUNY school of Architecture Editor of book on Architecture Online Recommedations 18 Dennis Wedlick,Architect LLC Well established business Beautiful website with great examples of work Author of design books and articles Low social networking presence- not marketing business 19 Wenger Kois Architecture & Design Husband and wife partnership Specialize in architecture and design Personal facebook page and no other presence 20