Week 4: Product Positioning and Strategy Discussion Pricing Strategies (graded) As part of the Marketing Mix, PRICE, P, is important to the marketer. Yet when we look at price, it is more than just a dollar figure. What does price represent to the consumer? What does price represent to the marketer? Responses Response Pricing Strategies Author Professor Forbes Date/Time 9/23/2012 6:39:14 AM As they say in the text... Price is not just a number- it is all around us! This is a good topic to see how pricing is positioned. Let's start with also quickly discussing how companies price and some of the consumer psychology of pricing...In addition to our lead topic, Lets' review setting the price and the major pricing objectives- What are these? What is the goal of picking one? What happens in each? RE: Pricing Timothy Rinard Strategies 9/30/2012 11:40:17 PM I have found that when I watch commercials, I am exposed to many things such as pricing, and other strategies that are constantly improving; as the research behind human psychology is constantly growing. Over the years, commercials have become laser targeted to specific groups, and use strategies for everything, and it can be as simple as the colors that are used. I find this to be very alarming, as I do not regularly watch television, and have seen a huge difference in as little as four years, in the different things that are being done in new commercials that target consumers RE: Pricing Yonny Leon Strategies 9/26/2012 4:07:41 PM In terms of the marketing mix some would say that price is the least attractive element. Marketing companies should really focus on generating as high a margin as possible. The argument is that the marketer should change product, place or promotion in some way before resorting to price reductions. However price is a versatile element of the mix as we will see. RE: Pricing Rose Neal Strategies 9/25/2012 7:16:26 PM Price is more than a number...it is what the customer perceives as a good deal or what they are willing to pay. It is also what the company wants to make as a profit. It requires homework on the part of the consumer and the marketer. For the consumer; they will compare other brands of the same product and then they will compare items that are comparable but not necessarily the same. In doing so they will decide whether either option meets their budgeted amount. For the marketer; they will look at their competition to see what they are pricing and then they will look at the economic factors to determine if the target audience can and will pay the price they have in mind. They will also look at what their profit margin is and how far they can adjust in either direction to make a profit and still be competitive. RE: Pricing Julio Rhymer Strategies 9/24/2012 8:43:29 PM Companies price based on where they want to be position in the market. For example to gain entry into a establish market many new entries price low or at a discount to obtain a base of customers. RE: Pricing Latonya Hughes Strategies 9/24/2012 9:12:42 PM I think when you think of pricing you thinking of all the factors such as: What the company actually paid for the product overall and what its competitors are selling it for. The objective is to make a profit and as much as you can even if you have to mark up your price due to the quality of the product or service. There are certain stores that mark up their prices because of their status in the market such as: Von Maur, Saks, Neiman Marcus, etc. over its competitors; Macy's and Carson Prairie Scott. They often have the same items, but priced differently. Consumers expect to and will pay more for the service, status, and atmosphere. However, a company want to avoid price gauging to not commit an illegal act like some do with gas. Price representing to the consumer is important according to the consumer's satisfaction being that they are the one(s) that will benefit from the product or service. They are the ones that has to use the product or service and determine its value. For the marketer, their main interest is to make a profit while distinguishing their brand and loyalty from the consumer. RE: Pricing Jason Ho Strategies 9/24/2012 10:12:26 PM Under Porter’s Generic Strategies he has introduced 5 different types of strategies in order to achieve competitive advantages. Out of them the latest strategy which is (Best Cost Provider Strategy) telling that the organization can gain competitive advantages (advantages over and above our competitors ) by offering a product with higher attributes/ facilities/ additional features (NOT a Basic product) at a lower price compared to its competitors. Higher Attributes + Low Price = Best Cost Provider Strategy For examples would be Toyota Lexus. Toyota had been doing various researches and experiments on producing a Luxury vehicle which can outperform Benz, BMW, Cadillac and Volvo. (A vehicle with higher attributes/ features than Benz, BMW) So the ultimate result was the introduction of Lexus. But the main important thing was that they could sell this Luxury Vehicle at a lower price compared to its main competitors Benz and BMW. This is mainly due to their Lean Management (Keeping wastage at the minimum level and increase the efficiency)Toyota has been recognized as the best company for practicing Lean Management at the best possible level. According to Toyota: Performance of Lexus = Performance of BMW 5 series car but the price of Lexus = BMW 3 series car price. RE: Pricing Professor Forbes Strategies 9/26/2012 8:16:16 AM Jason, Julio, Latonya & All....Great points....These psychological cues on pricing are big business- discounts, big sales, clearances, every day low prices, ending prices in $.99....Which do you feel is the most effective and why? Got some research to back it up? What can we find to show that this works? My favorite is how they quote prices in so much per day or month....Why does this work? What can you find? RE: Pricing Drew Gallagher Strategies 9/26/2012 2:16:08 PM The pricing trick that I like best is one that I see on tv ads or info-mercials. When ever you see a product offered they never give the full price, they alway say something like 3 easy payments of 9.99. I don't know why but it somehow tricks my brain into thinking the price is lower than it is. I guess it's because all I see is the one monthly payment and I don't immediately do the math usually because I just don't care enough to consider buying something I see on an infomercial. It's surprising how well some of those products do and I wouldn't be surprised if this style of price listing in one of the main reasons why. RE: Pricing Jennifer Magana Strategies 9/29/2012 11:28:04 PM I think that the marketing strategy of quoting prices in so much per day or month works because it tricks the consumer into thinking that they are not spending as much as they really are on the product or service. I like how stores will send you a discount coupon in the mail for 20% off of one item. This coupon is not worth much unless you purchase an expensive item. It will make you look at that store for the big expensive items before looking anywhere else. The marketers know that you are likely to buy more than one item that you use the coupon for, so its a simple way of getting you in the store ready to spend money. The article at the link below is a field study conducted to show the effectiveness of using psychological cues on pricing. The study found that using the cues had the same affect of the customer as dropping the interest rate for a loan by a few points. http://www.econ.yale.edu/seminars/develop/tdw05/bertrand050418.pdf RE: Pricing Kristin Muchowski Strategies 9/23/2012 1:05:41 PM Price is the value the company puts on their product, the consumer will either see the value and pay or look for another alternative. I think it is amazing how some consumers respond, if it is expensive it must be better than the less expensive brand. Expensive often signifies to the customer that it is either high quality, rare, or should hold some sort of extra value. I feel like people that dont have great knowledge with specific product and want something quality often associate price with the item. What does price represent to Anish Varghese the marketer? 9/23/2012 3:30:05 PM To the marketers, a price is not just how much the product costs to make and distribute. They should also know how much is charged by the product's direct competitors and what should be the price compared to other similar products. The key here for the marketers is to find how much is the consumer willing to pay. RE: What does price represent Ira Hughes to the marketer? 9/24/2012 1:54:04 PM Price to the marketers represent the worth of what they feel their product will garner from customers as well potential customers. Although the dollar amount is the ultimate caveat a lot of work goes into ultimate price which goes on the product. Part of the makeup of price is what does the marketer think the economic worth maybe of the item that is being produced. For instance is the target market blue collar or white collar. Pricing Strategies Professor Forbes 9/25/2012 5:53:50 AM Nice Thoughts AllOn the key pricing objectives- Have the list down? What do we have here on pricing objectives on page 383? What are they? What do they do? When does it make the most sense to use each? Pick one and go…. While we are at it… What is the three “C”’s model for price setting? What sets the ceiling and floor prices here? RE: Pricing Jason Ho Strategies 9/25/2012 10:09:23 PM The three “C”’s model for price setting: Cost Pricing : How much does my service cost me to furnish? Once you've established your start-up costs and your monthly operating costs, you'll have a good idea of how much your service will cost you to furnish to your clients. Competitive Pricing:How much are your competitors charging? A few telephone calls should get you this information. Of course, you must make sure you're comparing apples with apples. Your competitor may not have your level of skill in this area, or she may have more. Your competitor may also include costs for some specialized resources that you don't have. Client Pricing: How much do the clients expect to pay? Remember that the question isn't how much will clients pay, it's how much do they expect to pay? The difference is expectations. You may get some clients for your service to pay an excessive fee for a while, but they'll soon move to other sources. RE: Pricing Connie Brooks Strategies 9/26/2012 6:17:07 AM Modified:9/26/2012 6:27 AM 5 Key Pricing Objectives: 1 - Survival: short term objective 2 - Maximum current profit: this objective assumes that the firm has knowledge of its demand and cost functions. 3 - Maximum market share: the belief is higher sales will lead to lower unit costs and higher long-run profit. 4 - Maximum market skimming: Prices are set high to maximize the amount of revenue 5 - Product quality leadership: brands strive to be affordable luxuries. The three "C" model for price setting is 1 Costs - 2 Competitors' prices and prices of substitutes - 3 Customers' assessment of unique product features RE: Pricing Drew Gallagher Strategies 9/28/2012 2:31:54 PM Survival is one of the pricing objectives. Survival is a short-run objective. A company may pursue this objective if they are plagued with overcapacity, intense competition, or changing consumer wants. This can also be used as a strategy when a company first enters the market place. If they need to quickly gain customers in order to survive they may offer bargain basement prices in order to gain a customer base. When a new cable company moved into the area they offered extremely low prices for the first year and then after the year raised their rates after gaining a constomer base. RE: Pricing Michael Soo Strategies 9/25/2012 9:33:20 AM The three C's model for price setting includes Cost, Competition, and Customers. Costs include any costs associated with the business. This is not limited to just marketing costs, but includes overhead costs, production costs, materials costs, insurance costs and any salaries and wages. Competition relates to the position of the business within the industry and how the price should be set in relation. If a company makes an inferior product, then they should not charge as much as a company that puts detail and effort into their work to create a far superior product. As an example, a BMW is a far nicer car than a Hyundai, and is constructed with far more detail, but a BMW costs significantly more than a Hyundai. Customers are the third arm of the three C's price setting model. Knowing one's customers means that the business understands cost-wise, the maximum amount a customer will pay for the product or service. If the price is too high, customers might be lost to competition. If the price is too low, the workers will be overworked and the margins on the product will be too small. RE: Pricing Professor Forbes Strategies 9/27/2012 9:08:02 AM Michael, Connie, Jason & All... Great path - All: What does price mean to you? Does price always signal quality? What else does it mean to you? How is it quantified? Got some research to back up your position? Remember to keep it substantive.... RE: Rose Neal 9/29/2012 12:05:13 PM Pricing Strategies I tend to agree with my classmates; price does not always mean quality. I seem to remember an article that talked about how much it actually costs to make the Nike tennis shoes versus how much they actually sell for. I was amazed but not surprised. Depending on where your product is made the cost to make it could be very low and thus the amount that you sell it for is your profit margin. That shows the greed in many companies. I learned years ago that many times the "store brand" of many brand name items are produced in the same facility and the only difference is the packaging. Is the difference in cost really that important? I am not saying that all "off brands" are that way but many are. Take generic versus brand medications; they each contain the same active ingredients but they receive different packaging and the brand is marketed whereas the generic is not but essentially they are the same until you go to pay for them. RE: Pricing Michael Soo Strategies 9/27/2012 11:46:28 AM I don't believe that price necessarily signals quality. There are many times when price simply signifies an exaggerated markup. Personally, I would much rather look for a good compromise between quality and price. Sure, I will pay a little more for a product that I know to be of good quality, but I won't pay significantly less for a far inferior product. An example of this would be buying cheap razor blades versus expensive razor blades. Sure, I might be able to get a pack of 100 blades for $10, but at what quality? Are they going to nick up my face and cause problems? And will the product life equate to that of a more expensive blade which might cost $10 for 5 blades. RE: Pricing Julie Hicks Strategies 9/27/2012 11:21:08 PM That is so true, Michael. Many people in society these days seem to think that a higher price does signify quality. That isn't always the case especially when it comes to the new technology such as tablets. The I-pad was the best thing ever or so everyone thought. The premium pricing strategy seems to be the strategy that many marketers use just to keep the consumers interested in their particular product. Apple seems to lead the way for this technique. Now, the Samsung Nexus is the latest and greatest thing on the block. Nexus is $200, "Nexus 7 is quick, slick, and pocketable." There is information that the New I-Pad mini will blow this out of the running because its offering more of everything apps, music, TVs, more units available to stores, etc.. The article didn't mention pricing but I am sure it will be outrageous as usual. The I pad to me is not better just more costly and doesn't give the user enough like space or options for the large $800-$1000 price. http://www.forbes.com/sites/briancaulfield/2012/07/23/whyan-ipad-mini-will-crush-googles-nexus-7/ http://www.marketingteacher.com/lesson-store/lessonpricing.html RE: Pricing Professor Forbes Strategies 9/30/2012 6:32:04 AM Thanks Guys- Great research- A lot goes into these price positioning techniquesKeller offers a class on Consumer Behavior that covers of many of them and moreinteresting stuff! RE: Pricing Drew Gallagher Strategies 9/30/2012 6:50:42 PM Price does not always signal quality to me. Often price can signal status as is often the case in the clothing industry. One example that comes to mind is with basketball shoes. When I wasn't buying the shoes myself in Junior High and Highschool I was obsessed with having Jordan's which were always much more expensive than anything else on the market. Now that I have to buy them myself, I just go to Kohls and buy a pair for $30 and to be honest I can't tell a difference. Now the new Lebron James shoes are something like $250 and I'm sorry but that price just doesn't translate into extra quality. RE: Pricing Daveed Yisrael Strategies 9/27/2012 8:26:16 PM The major pricing objectives are survival, maximum current profit, maximum market share, maximum market skimming, and product-quality leadership. Companies pursue survival objective when they are plague with overcapacity and intense competition. Maximize current profits strategy are used when companies assumes that firms has the knowledge of its demand and cost functions. Maximum market objectives are to set the lowest prices assuming that market is price sensitive. Maximum market skimming is where prices start off high and slowly drop down. The main objectives for product quality leadership are to offer brands that are affordable luxuries. The three C’s are Cost, Competitor prices and customers’ assessment. High prices sets the ceiling prices and low prices set the floor prices. RE: Pricing Professor Forbes Strategies 9/29/2012 9:18:49 AM Deiny, Daveed, Julie, & All... Great work on these pricing objectives- We should all know these and when they might be appropriate...Say for the example I use today on the "super oil" ...which might we use here? Pricing Deiny Moretta 9/25/2012 9:57:12 AM Pricing is one of the most important elements of the marketing mix, as it is the only mix, which generates a turnover for the organisation. The remaining 3p’s are the variable cost for the organisation. It costs to produce and design a product, it costs to distribute a product and costs to promote it. Price must support these elements of the mix. Pricing is difficult and must reflect supply and demand relationship. Pricing a product too high or too low could mean a loss of sales for the organisation RE: Pricing Christine Moore 9/26/2012 11:54:21 PM Yes! Pricing is difficult to set and I would agree that the cost of something directly reflects the demand and quality of a product. We are all influenced by price, and selecting the price objective establishes where you want to lie within the market. As a consumer price reflects quality (at least that is initially what comes to mind) for a marketer price would represent numerous things and depends on the cost of all involved and demand of the product. Pricing Strategies Andreana Collins 9/25/2012 4:57:32 PM Price represents more than just a dollar amount to a consumer. One big aspect of price to the consumer is its reflection of a product’s quality. For many buyers, a higher price tag symbolizes higher quality. The opposite is true for less expensive items; a lower price tag can make an item appear cheap. Although this is true, marketers still have to be careful about setting a price too high. An overly expensive product can just as easily be dismissed as a waste of money, especially when consumers have other references prices for a similar item. Price also has various representations for the marketer. When initially setting a price, marketers have to decide what pricing objective they will use. Survival, maximum, current profit, maximum market share, maximum market skimming and product-quality leadership are the five major pricing objectives. Each one of these objectives has a different impact on consumer behavior. For example, the maximum market skimming objective would be most useful for companies introducing new technologies (which consumers would be willing to pay more for). Marketers also have to focus on demand for their product when setting a price. They have to be aware of any competitors in the market and understand the effects of price elasticity. Pricing Strategies Professor Forbes 9/26/2012 8:15:12 AM So... After we review the 3C's on figure 14-5, let's look at costs......What are costs comprised of? How are they measured? Thanks for the start ! How do we Identify these costs- What is Unit contribution? What is Break Even? RE: Pricing Daveed Yisrael Strategies 9/28/2012 5:35:16 PM We can identify cost by either being fixed or variable cost. Cost seems to be measured in quantity production per day. To measure cost some companies use activity based accounting to estimate the profitability of to different type of customers. In order for some one to break even companies want their cost per unit to equal to the level of production. Companies may break even if they can create an increase in demand so that the total price of selling the product is the same as the production cost to manufacture the items. RE: Pricing Julie Hicks Strategies 9/29/2012 7:02:59 PM Daveed, this strategy has been used for a very long time. Costs usually directly affect payroll, expenses, etc. The amount of production is done in direct correlation of inventory and demand for a certain item. RE: Pricing Connie Brooks Strategies 9/27/2012 6:18:25 AM Unit contribution is the variable cost subtracted from the sales price. Break Even is the fixed costs divided by the contribution margin ratio. Contribution margin is the excess of sales revenues over variable costs. Contribution margin is the amount of funds left from a sale after the variable costs have been paid. Unit Contribution is the dollars from each unit of sales available to cover fixed costs and provide net income from operations. Basic Breakeven Equation Method Sales = Variable Expenses + Fixed Expenses + Profit RE: Pricing Anish Varghese Strategies 9/26/2012 4:47:07 PM Unit contribution shows a company how profitable each unit is. It is calculated by subtracting the expenses from the revenue. The break-even point is the number of units it needs to sell in order to cover the company's fixed and variable expenses. It is calculated by dividing the total amount of fixed costs by the contribution margin. RE: Pricing Jason Ho Strategies 9/26/2012 10:08:07 PM The product costs of direct materials, direct labor, and manufacturing overhead are also counted as inventory costs, since these are the necessary costs of manufacturing the products. Costs such as advertising, preparing invoices, delivery expense, office salaries, office rent and utilities, and interest on loans are examples of expenses that are not considered to be product costs. Rather, these costs are expensed immediately to the period instead of being assigned to a product. Since some of the manufacturing overhead costs are fixed in total (factory rent, factory depreciation, factory managers’ salaries), the per unit cost of a product will depend upon the number of units manufactured during a given year. In other words, the cost of a product is not know with precision, even though accountants will compute the per unit cost to the nearest penny. RE: Pricing Kristin Muchowski Strategies 9/26/2012 8:51:13 AM Costs are comprised of labor, the raw materials, and fixed costs. The unit contribution is excess of the unit selling price over the unit variable cost, and break even is a point where any difference between plus or minus or equivalent changes side. Here is an interesting article I found, and how pricing and costs would differ is products were all made in the US: http://www.theatlantic.com/business/archive/2011/05/how-much-would-theipad-2-cost-if-it-were-made-in-the-us-about-1-140/238508/ RE: Pricing Indisha Mussington Strategies 9/26/2012 6:41:18 PM I was very intrigued by your article Kristin. I knew that producing products outside of the US was cheaper but seeing the numbers as it relates to the production of the iPad was very interesting. I motivated me to take a deeper look into the costs of Made in America products. I was surprised to find that "Made in America" products has become a niche market. Who knew. The article below, like your ipad article highlights the cost of "Made in America" and what it shows it that the costs to produce something 100% Made in America is outrageously expensive. http://www.huffingtonpost.com/2012/09/17/made-in-america-theluxury-label-will-cost-you_n_1891127.html RE: Pricing Professor Forbes Strategies 9/30/2012 6:30:53 AM Indisha, Connie, Julie & All... Great work! Understanding these components are a key step to knowing if your pricing will work and profits will follow....So just for yucks...If your business is profitable and growing do you really have "fixed costs" so to speak? What is the value in understanding the concept of Unit Contribution? RE: Pricing Bweleka Kasonso Strategies 9/26/2012 1:02:00 PM The cost of a product/service includes direct cost such as material, labor, and overhead cost that are related to production ; and indirect costs such overheads(that support the business), advertizing, transportation and all other cost associated with getting the product from your business to the customer( wholesale or retail). One of the costs that may not be taken into account is the cost of the brand; I think that when a brand is very popular, a business can leverage that make a product cost more even if the quality is the same as less popular brands and genetics. RE: Pricing Ryan Phillips Strategies 9/26/2012 10:15:47 PM This is very true depending on the brand companies can and will choose to raise their prices. For instance Walgreens typically carries high and low end medicines. One may find Clairton at Walgreens for instance $10.99 but then you could look over and see the Walgreen's brand is about 3 dollars cheaper. Everyone knows even the pharmacist will tell you they are basically the same exact medicine but because of the Clairton brand name, they are able to charge more. RE: Pricing Latonya Hughes Strategies 9/27/2012 7:47:16 AM Bweleka and Ryan - You are both right and bring up a good point. Yes, brand does make a difference in pricing when considering the cost of a product or service. Ryan, I have seen this at Walmart and Walgreens both with medicine. I also see this often at grocery stores. They sell their brand food at a lower price as to where the most commons brands are higher. Example: At Jewel, they have DelMonte green beans at $.99 a can and the Jewel brand is set at $69 a can. There really isn't much difference, but some people just can't get over the brand name and the taste and aren't willing to try the what's called "generic" brand. I use to be that way, but eventually changed as I got older and learned to budget. However, there are some things that I just have to have the more popular name brand because I tried the other and it didn't taste right. I do know with medicine that this doesn't work for me all of the time. I tried the Walgreens brand of Zyrtec and it did not help. Price Semyya Cunningham 9/26/2012 5:29:41 PM To a customer, the price is simply how much something costs---how much of their hard earned money will be spent. To a marketer, price represents the most dynamic and flexible thing about a product. A marketer has the power to change a price of something with the snap of their fingers. RE: Price Ira Hughes 9/27/2012 7:47:17 PM Price means different things to different customers, to some price may represent the beginning or the end in the negotiations process. Others may see pricing as the difference between the have and the have nots. The seasoned buyer may see price as where the marketer sees the value in their product. This value set by the marketer may inform the seasoned buyer where the true pricing may very well be. RE: Price Semyya Cunningham 9/28/2012 11:02:02 PM Thank you Ira! I like your answer. I can see how a good marketer can use customer feedback and study the competition to find out what a "good" price also is for their product. No matter the price, if there's an inelastic need for the consumer; they will pay whatever price is set by the marketer like it or not. price Cary Mitchell 9/26/2012 7:08:51 PM Price to the consumer represents quality of product and work. The most that price represents is the value we save as consumers. Price to the market represents the total cost of manufacturing a particular item and this sets the price. Price Daveed Yisrael 9/26/2012 9:10:07 PM Consumers often refer to prices with an internal reference price that they remember from a prior product or service. Consumers also use price as an indicator of quality. Marketers tend to use price to encourage reference price. When prices decrease customers believe that quality is low. Marketers interpret price in terms of their knowledge of how consumers perceive prices. Marketers sometimes think prices can be compared to past purchase experience. Pricing Strategies Professor Forbes 9/27/2012 9:06:13 AM Thanks folksLets stay on the key pricing objectives- We have the list down- When does it make the most sense to use each? Pick one and go...And... How About...Pricing methods- What are our choices here? Which do you see as particularly appealing and why? And......... while at it.....Let's dig in on perceived value pricing- so do all these elements work the same in all situations? What is the real key to making perceived value pricing work? RE: Pricing Bweleka Kasonso Strategies 9/27/2012 12:29:20 PM The three pricing methods are Cost-based pricing, Competition-based pricing, and Customerbased pricing. I think cost-based pricing is more appealing as it is based on all the costs related to producing the product. You want the price of a product to at least cover the cost of making the product so any markup is profit. Customer-based pricing can get complicated because customers want to pay as little as possible for products so their idea of what something should cost may by lower then what it cost you to make the product. Competitionbased pricing may lead to under pricing the product thus failing to cover production costs or overpricing with no regard to the customers ability to buy the product. Cost, competition and customers should all be considered when determining the price of a product but cost should be the most important consideration. RE: Pricing Deiny Moretta Strategies 9/27/2012 6:03:29 PM The key to perceived value pricing is to deliver more value than the competitor and to demonstrate this to prospective buyers. Perceived value is made up of several elements, such as the buyer's image of the product performance, the channel deliverables, the warranty quality, customer support, and softer attributes such as the supplier's reputation, trustworthiness, and esteem. RE: Pricing Kristin Muchowski Strategies 9/27/2012 10:43:23 AM There are several different pricing methods, there are methods that are cost oriented, demand oriented and competition oriented. I think each one of these has to be considered when entering a new and competitive market. If you have a new sought after item with little to no competition you will use demand oriented pricing, if you are coming in to a saturated market you may look at competition oriented pricing, if you are trying to get your name out there and break in to the market you will more than likely use cost oriented pricing etc. This pricing may change throughout the life of your product, but ideally you would like to have demand oriented pricing, if people perceive your product with great value, you will be able to charge more. RE: Pricing Christine Moore Strategies 9/27/2012 7:49:57 PM Perceived value pricing is where you fix your price point based on what your customer is willing to pay for your product/service. Your customers will determine this based on their perception of the value that you provide and how you measure up against competitive offerings. The key to making perceived value pricing work is to deliver more value than the competitor and to demonstrate this to prospective buyers. Basically a company must first understand the customers decision making process. Each is different; some will be price buyers, some value buyers and some loyal buyers. Therefore, companies need different strategies for these groups. RE: Pricing Professor Forbes Strategies 9/30/2012 6:29:16 AM Bweleka, Kristin, Deiny, Et al... Perceived value pricing....Well Done All! The company can determine the value of its offering by several methods that include managerial judgments, focus groups, surveys, analysis of historical data, conjoint analysis, and other means. You also encapsulated the many variables perceived value is made up of many elements, all of which creates the buyer's image of the product performance, the channel of distribution deliverables, the warranty quality, customer support available, and softer attributes such as the supplier's reputation, trustworthiness, and esteem........... Each potential customer places different weights on those three different elements. And nice cover off on the types of buyers and what you do! And not to forget, A key here is to deliver greater value than what your competitor does and be able to demonstrate to perspective buyers. Any other thoughts? RE: Pricing Jason Ho Strategies 9/27/2012 10:43:34 PM The key to developing successful pricing strategies is knowing how customers arrive at their perceptions of value. The factors to take into account in setting product price are the costs of producing it, the demand for the product, the profit the business wishes to make, and the market competition. RE: Pricing Rebecca Aub Strategies 9/28/2012 3:41:51 PM Pricing strategies may also take into account the cost of production for a manufacturer, based upon ROI and a break even formula. Added value packages such as warranty, repair or support are extremely important in these cases since there are fixed costs which will not change whether or not the item is sold. It then becomes imperative to convince the customer of the overall value of purchasing the product. RE: Pricing Julio Rhymer Strategies 9/28/2012 8:56:38 PM Pricing methods are based on many factors, such as the quality of goods the quality and quantity of advertisement and the budget of the company to push its product. This determines the price of the goods such as Louis Vutton has high quality goods and a large advertisement budget therefore has a premium price on their goods. Pricing Strategies Professor Forbes 9/28/2012 8:22:48 AM Thanks For The Start... Be familiar with these and the choices on pricing methods as when to use them.... Let's continue to dig in deeper on perceived value pricing- what it is and what is the appeal- so do all these elements work the same in all situations? What is the real key to making perceived value pricing work? Also.... Adapting that price.... What is going on here? What are some examples of this in action? Pick a section and go! RE: Pricing Anish Varghese Strategies 9/29/2012 2:44:39 PM Perceived value pricing is the appraisal of the product according to how much consumers are willing to pay for it, rather than upon its production and delivery costs. Using a perceived value pricing method might be somewhat hit or miss, but it can greatly assist in the effective marketing of a product since it sets product pricing in line with its perceived value by potential buyers. RE: Pricing Jennifer Magana Strategies 9/28/2012 11:49:33 PM Perceived value pricing is the value of a product according to what consumers are willing to pay for the product, not based on the cost of manufacturing and producing the product. The real key to making perceived value pricing work is to keep the quality of the product consistent. If the customers continue to value the product at a certain price point, they will expect to pay the price and feel they are getting a good deal. (Kotler p. 392) Adapting the price is used when a company sells one product at many different prices varying with consumer or business that is purchasing the product.(Kotler p. 400) I experienced a differentiated pricing situation when I was residing in Anchorage, Alaska. Price discrimination in the form of location and time pricing was common in areas that had a high volume of tourists. The local businesses would increase their pricing during seasons when they were more people visiting and drop their prices during winter months. The stores that were located in remote locations would increase their prices on products simply because the next nearest store would be miles away. RE: Pricing Rebecca Aub Strategies 9/30/2012 9:47:37 AM I agree with Jennifer> here in Naples Florida, the city is largely seasonal for five months each year. As such during this time frame business are open longer hours and additional days. Pricing fluctuates based upon what the market will bear. Houses are rented at a substantial difference during season, often at almost triple the price per month to maximize revenue and allow for the fact that the residences are vacant for the other seven months. This practice is also geographic as the portions of Naples that are not tourist dependent, do not change their strategies. RE: Pricing Julio Rhymer Strategies 9/28/2012 9:02:06 PM The key to value pricing is to deliver more value to the customer than any other competitor. This does not mean a lower price for goods or service but a better quality of product for a price that the customer perceives is equal to the value. RE: Pricing Latonya Hughes Strategies 9/28/2012 1:29:53 PM According to the website below "Perceived value is made up of several elements, such as the buyers image of the product performance, the channel deliverables, the warranty quality, customer support, and softer attributes such as the suppliers reputation, trustworthiness, and esteem." more at http://www.citeman.com/2753-perceived-value-pricing.html#ixzz27nINHfqh I am going to focus in on the customer support and warranty. It is important to me that when I purchase a product in particular, an electronic product, the amount of support and warranty that comes with that product. I want to make sure that if there is a default with the product that I can return the product without any hassle. This is basically with any product, but with electronics, companies have strict rules with charging the customer an additional stocking fee or the customer is responsible for shipping the item themselves to the manufacturer if they do not buy the stores extra warranty. This can cause a low perception rate for many companies and vendors. I have heard some horrible stories about this type of poor customer support. Companies need to back their warranty and support their customers to build the trust and good reputation. RE: Pricing Rebecca Aub Strategies 9/28/2012 3:30:31 PM An element used by a company to base price as referenced by Latonya is Reputation. The reputation of a Brand or Seller, is part of the consideration process when the product is purchased of the service is used. For example, if a company has a history of products that give good perceived value for money, or is well known in the market even if the products are average or slightly above average, people may pay more for this product. Or, the company being aware of this fact, will have built into their price, a percentage for their reputation, trustworthiness and reliability. The idea and the success of this is to provide an overall package that is inherently more valuable than that of ones competition. Consequently, many factors are considered, not merely the base price. RE: Pricing Indisha Mussington Strategies 9/28/2012 5:33:04 PM Latonya and Rebecca you both had good points regarding perceived value and reputation. In today's economy I would add value pricing to your discussion. In addition, to trading on a company's reputation and perceived value; companies are also relying on value pricing. Value pricing is where companies offer high quality products for lower prices. For consumers this is a win win. They perceived that they are getting a good value due to the value pricing while still getting a brand name product. RE: Pricing Professor Forbes Strategies 9/30/2012 6:33:03 AM So which of these pricing objectives are you going to use in your plan and why? Remember the pricing section will be looking for one of these strategies...so if you feel comfortable....Give it up & Back it up! RE: Pricing Bweleka Kasonso Strategies 9/28/2012 11:04:45 AM Perceived value pricing is pricing based on feedback from customers belief in the products ability to satisfy need. Some products have a very high perceived value and a business can leverage that to charge more than what was even estimated by the business. But on the flip side, you may end up under pricing a high quality product because feedback indicates that perceived value is very low; to mitigate this, a business can invest more resources in communicating to customers so that they can understand and appreciate the value of the product. RE: Pricing Ira Hughes Strategies 9/28/2012 12:44:40 PM The idea of consumers determining the value or pricing of products is called Perceived Value Pricing. This strategy may not be used very often but, it may very well be the quickest way to move products. At face value one may consider letting the consumer determine the value or price of a product may seem backwards however, some items may very well be over valued by potential consumers and they may be willing to over pay by a lot or a small fraction. On the other hand the consumer may under value an item and may not be willing to pay fair market value for the product. RE: Pricing Cary Mitchell Strategies 9/29/2012 9:41:19 AM I agree with you customers only perceive prices that they are willing to pay for but when you use resources that indicate they are willing to pay more than suggested you could be cutting your on throat. Because depending on the type of community you are trying to reach will determine how much to charge. It is just like stores they are set up by the demographics of the area and the price is determined by the area and what they are willing to pay. Price Consumer/Marketer Yonny Leon 9/28/2012 12:51:03 PM I believe that the consumer is the final user of the product for him price denotes product utility, satisfaction legal & status. Because marketer is in business price for him is profits, customer satisfaction, goodwill & brand equity. RE: Price Consumer/Marketer Timothy Rinard 9/30/2012 11:43:25 PM Yonny I could not agree more, I feel the same way, and have seen that many companies do not see this, and do not improve their customer relations in any way, which is actually very detrimental to their sales, and continued growth which is not a good strategy for a business that wants to continue to thrive. Customer satisfaction, and feedback can mean everything, and in some cases can make or break the products or services that you are providing. A hypothetical Professor Forbes scenario… 9/29/2012 9:17:32 AM So……………..All............. Let’s try a hypothetical scenario….. Let’s assume you are a the marketing lead for an auto accessory company and you come up with a new oil that is so good that instead of changing oil every 3000 miles, a person can safely only change the oil every 6000 miles. You call your new oil- Super Lube. Super Lube costs $4.00 a quart to manufacture and market. You need to determine a price that you would charge the retail store, as well as a suggested price they should charge their customers. Competing Oil sells to the retail store for $5.50 a quart and they sell them to customers for $7.50 a quart. What price would you recommend charging the retail store for your Oil? What would you suggest be the "list price" per quart to the customer? What factors influenced your decision to set the prices that you did to the retailer and to the customer? RE: A hypothetical Julio Rhymer scenario… 9/29/2012 4:37:58 PM The suggested wholesale price to retail stores will be $6.75 and the the list price for this premium product will be $8.25. The factors that determine my price is the quality of the product and the amount of miles the product will last. This will results in a lower volume of sales but a higher sales in dollar amount. RE: A hypothetical Semyya Cunningham 9/29/2012 10:44:19 PM scenario… I hear you Julio, but I would lower both the wholesale price and the list price. I would rather sell a lot more of a product at a lower price than fewer at a higher cost. My customers will appreciate my product costing about the same as other lower quality oils that don't last nearly as long and they will reward me by always buying MY product. If I am cheaper, better AND give the patient more value than the other guy, I have essentially eliminated all reason for them to ever purchase the competing product. RE: A hypothetical Latonya Hughes scenario… 9/29/2012 9:24:26 PM This is a tough one. I will sell my product to the retailers cheaper than my competitors. I will sell it for $5.25 a quart to the retailers and have them sell it for $7.25. The reason why I will go cheaper than my competitors is because I will aim to move the product faster than my competitors with it being at a cheaper price. However, i will have to do mass marketing to the consumers to convince them that my product is the same quality but at a cheaper price. I thing that I could sell more at a cheaper price than my competitors at a higher price if I invest heavily in my marketing strategies. If I can get stores like Walmart, Gas Stations, 7-Eleven and Walgreens to market my product that will help it to move. I will also invest in Groupon to get people excited about it as well as give out free samples to local oil change companies. "Word of Mouth", cheaper price and same quality as my competitors will help me move my product at a cheaper price. RE: A hypothetical Michael Soo scenario… 9/29/2012 12:33:54 PM If Competing Oil is only good for 3000 miles, then I would aim for a target price approximately 20-30% greater than Competing Oil. This would ideally entice customers enough to spend just a little bit more for a better product that will last them longer. Selling to the retail store, I would sell for $6.50/quart, and recommend $8.50 to $9.00/quart MSRP. This makes our longer lasting oil very profitable, but also allows to compete directly with similar oils. Appropriate advertising would be needed to ensure that the customer knows exactly how much they are saving by purchasing oil that lasts longer. RE: A hypothetical Ira Hughes scenario… 9/29/2012 9:28:52 PM For a fleeting moment I considered under selling to the retail market at $5.00 and to the customer at $6.50. This was a consideration because the thought process was that more products could be moved by under selling the market and therefore getting more customers. However, upon careful consideration it was determined that the auto customer would feel that he or she would be more than willing to pay more for what they would consider a superior product. RE: A hypothetical Professor Forbes scenario… 9/30/2012 6:27:14 AM Great Work- Thanks for diving in!.... Some thoughts... The lowest you could charge is your cost or $4.00 (may not make sense but you could do it) If the offering is worth $7.50 to consumers, yours would be idealistically worth $15.00 as it would only involve 1/2 as many oil changes all things being equal. Here's the rub- if your channel partner sells your better oil for the same price as the current oil- they lose- as it would involve only one oil change at 6000 miles instead two at 3000 miles and they would only get $2.00- So we need to lift the price at the retail level to compensate and get 2 x $2.00 or $4.00 at a minimum. Sooooooooooooooo I might go at it this way- suppose we did something less to the consumer than the 2X price of $15.00- say $12.00. We subtract the $4.00 from this to keep our channel partner happy and we are at $8.00- So we could hypothetically offer it to our partner in range from $4.00- $8.00. I might go with $7.00 and make more for us and give them the option to make another dollar at the customer level or drop the price a notch. Now all this said we have not factored in the value to the consumer to not have to bother with as many oil changes -which might mean we could charge more than $15..... and if this is an elastic or inelastic offering and that could impact pricing but I am getting tired! Kind of interesting when you add a channel partner in the mix isn't it? What else did we learn here? PS: New and unique product offering with no real competitors....Sounds like a Market Skimming Pricing strategy to me... RE: A hypothetical Rose Neal scenario… 9/30/2012 3:55:58 PM Our hypothetical oil will last twice as long as the Competing Oil. This means that the stores will sell only half as much as the Competing Oil since you can go longer on the hypothetical brand. I would sell it to the retail store for $11.00 a quart and then suggest they sell it to their customers for $15.00 a quart. This could be an introductory price and then once the customer base is formed and customer see that they can save money with the Hypothetical brand then we can suggest an increase in the price. Closer... Professor Forbes 9/30/2012 6:26:40 AM Price.... It is everywhere you are going to be- As this week points there are so many aspects of how prices are determined from objectives to adaptation....Right down to how we handle our channel partners. Price is a powerful positioning tool- make sure to review these issues as you prepare for the Final but more importantly as you prepare you next plan draft. RE: Closer... Ryan Phillips 9/30/2012 7:04:54 PM Unfortunately price is a powerful tool unless you have money then price does not matter as much. As a everyday consumer I often times finding myself looking at price more and more to look for savings. Price certainly has an impact on whether or not consumers would buy, be interested, and refer products. Companies must continue to be conscious in regards to price if they are looking to remain competitive in their respect markets. RE: Closer... Michael Soo 9/30/2012 10:02:51 PM Ryan, I believe that price is a powerful tool regardless of how much money one has. Those who are wealthy likely did not make their money spending frivolously on purchases they might not have needed. They took their money and made it stretch as far as possible. The savings they were able to obtain went into directly into money making investments. Even in these investments, price plays a part, as those wise with investments will target stocks and bonds which show gains as opposed to losses. RE: Closer... Julie Hicks 9/30/2012 10:05:50 PM I agree Ryan. Price can be a powerful tool I can. I am a huge comparison shopper. I love to get a good deal, doesn't everyone, lol. RE: Closer... Jennifer Magana 9/30/2012 10:12:48 PM I disagree about price not being a powerful tool amongst the wealthy consumers. I think that when you look at the wealthy consumers, price can be a bragging right. For instance, someone that is trying to show off their success and wealth might look at a price and pick a more expensive item simply to brag about paying for such a luxurious product. It sounds shallow, but I have seen it first hand with some family members. They want everyone to know that they are successful and wealthy so they go buy the most expensive cars and clothes to show the world their wealth. RE: Closer... Indisha Mussington 9/30/2012 10:43:21 PM Clark Howard, a bestselling author and contributor on CNN has make a name for himself by debunking myths about price. Price doesn't necessarily guarantee quality, nor does a lower price signify that you got a good deal. Well off consumers like those who are not well off are always looking for a deal. So even if you get a good price on a product a normal person would tell you how much they saved whereas a well off person may just name drop and let you assume they paid full price. http://www.clarkhoward.com/ Marketing Price Yonny Leon 9/30/2012 12:42:40 PM The marketing mix is often referred to as the '4 Ps', i.e. product, price, place and promotion. To meet customers' needs a business must develop products to satisfy them, charge the right price, get the goods to the right place, and it must make the existence of the product known through promotion. RE: Marketing Cary Mitchell Price 9/30/2012 5:33:29 PM I agree with you to meet customers needs a business has to have the right place for promotional sales. If you do not do a marketing campaign they will not get the information they need and the advertising may fail due to lack of product placement in the market and right geographical area. RE: Marketing Timothy Rinard Price 9/30/2012 11:46:08 PM Some customers will actually go out of their way to go to different stores just due to sales, or promotions, and can be a strong tool that is used to draw people to your products/services. I have found that many times when I am watching people at the store, they go in for sales, and end up getting a bunch of things they did not intend on getting, and sometimes the price is not even a sale. This means that the store is successful in their marketing schemes, as people are buying more even though they are having promotional deals.