Shipment Execution for Domestic and International Movements

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QAD Explore 2012
Shipment Execution for Domestic and
International Movements
Mark McMonagle
VP Solutions Engineer Operations, Precision Software
Shipment Execution for Domestic and International Movements
Agenda
• Supply Chain Execution
- What is TMS
• The QAD TMS Solution
- Desktop Shipping
- Freight Management (TMS)
- Package Exception Management (PEM)
• ‘Live’ QAD TMS Demonstration
• Close
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Shipment Execution for Domestic and International Movements
Supply Chain Execution
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Shipment Execution for Domestic and International Movements
What is TMS - Market Definition
• Transportation Management is the control of
materials going in or out of an organization
by any practical method (sea, air, parcel
carrier, mail, etc.)
• It encompasses all of the systems to support:
- Carrier and mode selection
- Preparation of documentation necessary for
export
- Tracking of shipments
- Compliance with legislation for materials and
recipients
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Shipment Execution for Domestic and International Movements
Shared Problems Cross-Industry
• Reduce / contain freight costs
• Reduce labor / overhead costs
• Regulatory compliance / risk management /
due diligence
• Visibility / sharing of data and information
• Eliminate manual processes
• Maintain high levels of customer service
• Lack of or off-line reporting / intelligence
• Carbon footprint management
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Shipment Execution for Domestic and International Movements
How QAD TMS Helps (Cross-Industry)
• Reduce costs
- Freight, fuel, surcharges, overhead
• Gain operational efficiencies
- Automate repeatable tasks through rules and
workflow
- Streamline shipment processing
• Improve supply chain visibility
- Improve planning capabilities for inbound/outbound
shipments
• Gain operational efficiencies
- Automate repeatable tasks through rules
• Maintain and demonstrate compliance
- By country, product, customer
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Shipment Execution for Domestic and International Movements
The QAD TMS Solution
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Shipment Execution for Domestic and International Movements
QAD TMS Functional Overview
Freight
Management
Base
Trade
Compliance
Based on 1
• Database
• Set of rules and
Global Trade
Package Exception
• workflow
Management
Management
• User interface
Product
/
•
(black
box
/
ECCN / Product
Restricted Party Screening (Denied
Country and
Compliance
Rate
and
Desktop
International
Letter
of
Credit
License
Rules /
Carrier
/ Integrations
Integrations
Routing
Guide
Carrier
Electronic
Tracking
Status
Management
Electronic
Customs
Parties
/ Network
Embargoed
Countries)
/ Priority
Mgmt
Console
Master
Tables
Workflow
User
Security
•Product
Interactive)
Trade
Produce
Labels Color-Coded
Shipping
Escalation
Documentation
Management
Determination
Rulebooks
Package
Feeds
Portal
Partner Checks
FreightTrade
Compliance
Global
Base
• / Commodity
Shared
Key
Exception
Document
Production,
Distribution
&
Graphical
Form Product
Code
Association
Landed
Cost
Calculations
Export
Refunds
Management
Packing
Dataflow
Smart
“White”
Hazardous
Basic
Freight
Audit
Consolidations
Transportation
Rate
Shop
Management Proof-of-Delivery Management
Imaging
Notifications
and
Alerts
Design
Tool
Raise
Tracers
Management
License
• architecture
Trading
Partner Questionnaires
Listing & Black
Shipment
Documents
Management
Listing
Compatibility
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Shipment Execution for Domestic and International Movements
Key Initiatives
• User experience
• Streamlining
- Carrier on boarding of express carriers
- ERP/ WMS integration
• Business intelligence
• On Demand/ SAS
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Shipment Execution for Domestic and International Movements
Desktop Shipping
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Shipment Execution for Domestic and International Movements
Desktop Shipping Challenges
•
•
•
•
•
Multiple departments
Different types of shipments
Limited or no process in place
Time consuming
Little oversight
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Shipment Execution for Domestic and International Movements
Opportunities for Improvement
• Empower employees
• Control freight usage
• Streamline handling in your
mailroom / dock
• Automate documentation
• Gain visibility to costs
• Consolidation of carriers accounts
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Shipment Execution for Domestic and International Movements
Who Uses Desktop Shipping?
• Departments and people across your
company
• Shipping things like
-
Samples
Engineering pre-production products
Marketing materials
Documents
Internal assets (Equipment)
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Shipment Execution for Domestic and International Movements
Freight Management
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Shipment Execution for Domestic and International Movements
QAD TMS Freight Management System
• Multi-modal domestic & international Shipping
-
Certified with 40+ carriers worldwide
Automated routing guide
Communication with multiple carriers
Return label support
Transportation visibility in real time
• Benefits
• Uniform way of working with all shipments
• Transportation visibility
• Ensure compliance with carrier requirement
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Shipment Execution for Domestic and International Movements
Standard QAD TMS Features
• Automated
-
BOL Generation
EOD Manifest Generation
HazMat compliance and documentation
International Document Generation
• Buy and sell rating capable
- Could be published vs. negotiated
- Negotiated, with uplift applied
- Manage promotions around shipping cost
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Shipment Execution for Domestic and International Movements
Standard QAD TMS Features
• Carrier certified manifests
and labels
- Carrier certification
programs
- Tracking number generation
- Label
- Rating
• Published / list
• Negotiated
- EOD
• FTP, HTTP, other
- Test case validation
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Shipment Execution for Domestic and International Movements
Sample List - Worldwide Express Carrier
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Shipment Execution for Domestic and International Movements
Non–EDI Carriers - Overview
• Label
• Rating Engine
• Tracking Number
generation
• EOD Manifest
• URL Tracking link
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Shipment Execution for Domestic and International Movements
Standard QAD TMS Features
•
•
•
•
•
•
•
•
•
Sender address details
Receiver address details
Carrier code
Pro number (tracking number)
Barcode of pro number
Also available without pro number
Customizable reference field
Ship date
Mailing Label
Total weight
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Shipment Execution for Domestic and International Movements
Package Exception Management
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Shipment Execution for Domestic and International Movements
Shipment Tracking Challenges
• Lack of visibility to shipments after they leave
your door
• Inability to track every package due to
shipment volumes
• Too much time spent looking up tracking
numbers via individual carrier websites
• On-time delivery is critical for time-sensitive
products
• Missed deliveries means penalties and
damages customer satisfaction
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Shipment Execution for Domestic and International Movements
Operational and Carrier Challenges
• No visibility to inbound / return shipments
• Claims are not always made for lost/damaged
shipments due to lack of resources
• No easy way to analyze carrier and servicelevel usage across the organization
• We rely on the carrier to tell us how they
performed
• Invoicing can’t happen until proof-of-delivery is
obtained
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Shipment Execution for Domestic and International Movements
Package Exception Management
Ship
Report
Control Tower
Deliver
In-transit
Manage
Alert
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Shipment Execution for Domestic and International Movements
PEM: Delivering Value
• Get “control tower” visibility and management
− Shipments in-transit
− Inbound shipment and returns
− Automated alerts
− Pro-active exception management and
communication
− Automated proof-of-delivery
− Reporting
Carrier
A
Carrier
B
Carrier
C
Carrier
D
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Shipment Execution for Domestic and International Movements
‘Live’ QAD TMS Demonstration
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Shipment Execution for Domestic and International Movements
Questions & Answers
Mark McMonagle
VP Solutions Engineer Operations
Precision Software
omc@qad.com
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www.qad.com
© QAD Inc 2012
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