THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Patient Education
Resources
Nancy Clark
Director, Medical Informatics Education
, MD
Informatics Director, Campus
2015
Patient Education Resources
1
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Objectives
• Teach medical students to educate patients
• Recognize when and why a patient education
materials would be needed
• Identify the appropriateness of various patient ed
materials
• Find a patient education handout online
• Determine the reading level of handout
• Identify web sites, social media sites and mobile apps
that support patient’s educational needs
2015
Patient Education Resources
2
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Handouts
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•
2015
Worksheet
PowerPoint
Patient Ed Handout
Evaluation
Please complete your pre-workshop
evaluation
Patient Education Resources
3
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
TEACH MEDICAL STUDENTS TO
EDUCATE PATIENTS
2015
Patient Education Resources
4
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Competency: Counsel and educate patients
and their families (Patient Care)
• Assess a patient’s health literacy: understanding of
instructions, explanations of health problems, risk,
treatment options, and ability to perform skills (i.e.
self-injections, use of nebulizers, use of blood
glucose monitor)
• Provide effective one-on-one instruction to educate a
patient.
• Document patient education activities.
2015
Patient Education Resources
5
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Observable Behaviors to Reinforce
• Asks open ended questions (not Yes or No) to
assess patient’s education needs and
understanding of information/instructions
provided
• Avoids use of medical terminology, acronyms,
and defines terms used
• Documents patient ed provided in SOAPnote
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Teach Students: Document Pt Ed
• Assessment:
– Document assessed patient education need
• Plan:
– Document patient education provided
– “Patient was given handout #24…and reviewed…”
– “…mobile app was recommended to help…”
– “…website was recommended to patient for more
information on…
2015
Patient Education Resources
7
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Competency: Use information technology
to support patient education (Patient Care)
• Use appropriate applications at the point of care to
supplement verbal instructions.
• Assess a patient’s access to and ability to find and
use technology to gain health information.
• Select appropriate methods/materials to further
educate the patient: handouts, models, videos, web
sites, mobile apps, social media, support groups.
2015
Patient Education Resources
8
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Why Patient Ed Resources?
•
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•
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Memory (Memory Test)
Anxiety
Hearing
Demand management
Communication
Complexity
https://www.youtube.com/watch?v=nvwR74XpKUM
2015
Patient Education Resources
9
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Health Literacy
According to the National Assessment of Adult
Literacy:
• Only 12% of adults have Proficient health
literacy.
• 9 out of 10 adults may lack the skills needed
to manage their health and prevent disease.
• 14% of adults (30 million people) have Below
Basic health literacy.
2015
Patient Education Resources
10
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Health Literacy
Excerpt from “Health literacy and patient safety: Help patients understand,“ AMA
Foundation (23 minutes), (YouTube), URL: http://www.youtube.com/watch?v=cGtTZ_vxjyA
2015
http://www.youtube.com/watch?v=BgTuD7l7LG8
Patient Education Resources 4 min excerpt
11
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Please complete the Worksheet
We will use your topics as we look at
the resources
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
FSU Patient Education Resources
2015
Patient Education Resources
13
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Strategy
• Pick one topic that is commonly seen in your
office that would benefit from a handout, a
video/animation, web or a social media site.
• Use that topic to compare all the different
resources we visit
• Suggestions: Asthma, ADHD, Breast Feeding,
Carotid artery surgery
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
HANDOUTS
Suggestion: Look for
Printer Friendly View
Sample Ferri’s Netter handout
2015
Patient Education Resources
15
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Typical Office Handouts
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2015
Prescription refill requests
Referral requests
How to help your doctor run on time
The role of midlevel providers
Doctors' availability after hours
Procedures for school physical appointments
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Others
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2015
Medication Schedule
Wound Care Instructions
Community Resources
Immunization Schedule/Record
Disease management
More…
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Handout Considerations
• Reading level
– 5th to 7th Grade
• Language/Ethnicity/Cultural
• Design
– Large font (over 40)
– 1-2 pages best
• Illustrations
– helpful
2015
Patient Education Resources
18
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Considerations
• Content
– Accurate, objective, up-to-date, less is more.
• Demand-management value
– When to call physician or go to ER
– When NOT to call
• Source
– unbiased
• Generation
– 15 yr olds versus 75 yr olds
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Questions
• Does your EMR have patient education
handouts built in?
• Are they easy to read?
• Do you agree with the content/instructions in
the handouts?
• Do they address the educational needs of your
patients?
2015
Patient Education Resources
20
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Patient Education Reference Center
• New Resource from EBSCO
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Patient Education Reference Center
• 6000+ handouts
– Diseases & Conditions
– Discharge Instructions – good demand mgmt
– Procedures and Lab Tests
– Drugs – include overdose instructions
• Reading Level 3rd-7th grade
• Customizable – Add patient’s name and clinic
information
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Printing from PERC
2015
Patient Education Resources
23
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
ClinicalKey
2015
Patient Education Resources
24
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Email Option Considerations
• Many resources have print and email option:
PERC, ClinicalKey, Epocrates….
• You type in email address of To: and From:,
and they send thru their system
• Some pull up your email program (Outlook)
• Those using their system collect data and
provide to vendors for promotional and other
purposes. NOT private.
2015
Patient Education Resources
25
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Suggestions for Emailing Handouts
• Do not use resources email service
• Save the file on your computer or shared drive
• Use secured Patient Portal or email system to
send URL or PDF files to patient
• Use caution – think HIPAA
2015
Patient Education Resources
26
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
2015
Patient Education Resources
27
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
PDF Handouts
• Any PDF can be saved to
the computer
• File inserted into most
EMRs
• Or Print good handout to
PDF
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Epocrates Online ($)
• Drug handouts are under each drug
– Provided by Cerner Multum, Inc.
– High reading level
• Curated disease handouts under Patient
Resources (New)
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
MedlinePlus Drug Handouts
2015
Patient Education Resources
30
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Pediatric Care Online
2015
Patient Education Resources
31
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Access Medicine
• McKesson Handouts:
– Adult, Pediatric, Medicines and Acute Adviser Modules
(4000+ handouts)
• Languages:
– All in English and Spanish
– Select handouts in other
languages like French
– Adult and Peds only
• 5th-8th grade reading level
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
How to Use Handout
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Train Staff/Students
Sit next to patient
Review with patient
Provide pen/marker
Point with finger to items
Communicate priorities
(most important point)
• Check for understanding (health literacy and reading
literacy)
ADA Recommendations for Diabetic Educators
2015
Patient Education Resources
33
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
WEBSITES FOR PATIENT ED
2015
Patient Education Resources
34
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Why Use Websites
• Same reasons as handouts
• Can be used during encounter to illustrate
concepts, provide visuals
• Added value:
– Animations
– Videos
– Audio
• Continued self education post encounter
2015
Patient Education Resources
35
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Considerations
• Open access to internet in office (hospitals are
notorious for blocking internet access)
• Place set up so patient can see the computer
screen easily
• Hearing of patient –headphones handy?
• Vision of patient – big screens
• Access to internet by patient at home
2015
Patient Education Resources
36
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Patients Do Use the Internet
• According to Pew, 80% of internet users (79% adults)
or 59% adults look for health information online
• The quality, reliability, applicability to patient varies
widely
• Guide the 59% who do to best sites – else give
handout
• Adults with chronic disease less likely than healthy
adults to have access to the internet
“Health Topics" (Pew Internet Project: February 2011). Available at:
2015
Patient Education Resources
http://www.pewinternet.org/Reports/2011/HealthTopics.aspx
37
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
What are they looking up?
66%: Disease or medical problem
56%: Medical treatment or procedure
44%: Doctors or other health professionals (Social
Media)
36%: Hospitals or other medical facilities
33%: Health insurance, including private insurance,
Medicare or Medicaid
29%: Food safety or recalls
Pew
24%: Drug safety or recalls
2015
Patient Education Resources
38
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Finding Reliable Information
• Let students teach patients to evaluate
information found on web
• Where did the information come from?
• Who wrote it? Is it opinion or fact?
• How current is the information?
• Who is responsible for the content?
• Helpful Handout at Familydoctor.org
http://familydoctor.org/familydoctor/en/healthcare-management/self-care/health-information-on-the-web-finding-reliable-information.html
2015
Patient Education Resources
39
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
FamilyDoctor.org
• From the AAFP
• Excellent site to recommend to patients
• Articles in English and Spanish (button top right of
screen)
• Print whole article for a handout
• Effort to keep reading level below 6th grade
2015
Patient Education Resources
40
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Google Knowledge Graphs
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•
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Google search results
Appears in box at top
Mostly people, history…
Added drugs from NLM
database
• Patient level of info
2015
Patient Education Resources
41
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
YouTube.com Videos
• Healthcare organizations, medical schools, individual
physicians posting patient ed videos.
• Ads occasionally.
• Some animations for sale.
Samples on YouTube
• Reviewed by users.
2015
Patient Education Resources
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THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Example
Patient Ed Animations. Posted by FSUCoM.
https://www.youtube.com/user/FSUMedMedia
2015
Patient Education Resources
43
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Health and Wellness Resource Center
• From GALE group
• Collection of resources on diseases, conditions, CAM,
prevention, videos, Spanish, etc.
• Click List of Resources to see reading levels
• Available Free to all FL residents at
www.FLeLibrary.org > All Resources > Subject >
Health
2015
Patient Education Resources
44
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Searching Health and Wellness Resource Center
• Advanced Search Results
• Note Tabs
2015
Patient Education Resources
45
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Healthfinder.gov (free)
• DHHS curated web sites on health topics
• Organized links to free online resources
2015
Patient Education Resources
46
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Medline Plus from NLM (free)
• NLM curated web sites on health topics
2015
Patient Education Resources
47
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
MedlinePlus Drug Handouts
2015
Patient Education Resources
48
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Medline Plus Resources
2015
Patient Education Resources
49
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Medline Plus Videos
2015
Patient Education Resources
50
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Prevention, Public Health and
Population Resources
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Travelers' Health CDC
Healthy People 2010 (DHHS)
Immunizationed.org
National Center for Farm Workers Health
Patient asks if they need shots to go on a ‘Nile
Cruise’ in Egypt.
2015
Patient Education Resources
52
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Specialty Organization Sites
• AAFP sponsored website for patient education:
www.familydoctor.org
• AAP sponsored website for patient education:
www.healthychildren.org
– Topics reading level ~9th & soon there will also be a version
completely in Spanish.
• ACOG.org Patient Education Pamphlets under
Publications, reading level 6-7th
• AACAP.org adolescent psych, nice resources.
2015
Patient Education Resources
53
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Chronic Disease Specific Sites
• American Diabetic
Association
• American Lung Association
• Arthritis Foundation
Handouts
• American Academy
Allergy, Asthma, and
Immunology
2015
• What they have:
Patient Education Resources
– Handouts
– Support groups
– Local chapter
locations
– Discussion lists
54
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Social Media Sites for Pt Ed
Social Media for
Chronic disease
• Awareness
• Support
• Education
2015
Patient Education Resources
Diabetes Hands Foundation. http://www.tudiabetes.org
55
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Curated Medical Social Media Sites
• http://www.webicina.com/?select=patient
2015
Patient Education Resources
56
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Selecting Web Sites
• Reviewing a site
2015
– ease of use
– quality of handouts/videos/images
– number of available topics
– type of patients/handouts
– whether you might use this site
– Bookmark the site
– Make a handout with recommended web sites to
give to patients Patient Education Resources
57
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Ideas
• Build lists of links for clinic patient population,
post in patient portal
• Channels in YouTube (ask if patient has a
computer at home, internet connection,
speakers,…)
• Email links to patients with questions or for
further explanation
2015
Patient Education Resources
58
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
MOBILE APPS FOR PATIENT ED
2015
Patient Education Resources
59
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Using Mobile Apps with Patients
• Larger screen devices better than
smartphones
• Interactive anatomical illustrations that can be
emailed to patient instead of models
• Animations of conditions, like asthma,
murmurs
• Video demonstrations of skills at fingertips
2015
Patient Education Resources
60
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Clinician Driven Patient Ed Apps
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•
2015
DrawMD apps
Orca Health “Decide” apps
Focus Medica apps
ArchieMD
iHeart Touch from Nucleus Medical Media
Wrist Repair from Meditech Communications
Use Inhalers App from Saralsoft
Patient Education Resources
61
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
DrawMD Demo
2015
http://www.youtube.com/watch?v=OcV2A85tln0
Patient Education Resources
62
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Prescribing Mobile Apps
• If the patient has a smartphone or tablet,
recommend apps for:
– Medical reference
– Health and fitness
– Personal health record
– Medical social media
– Monitor and manage illness
What apps are you using for your own health or fitness?
2015
Patient Education Resources
63
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Mobile Apps for Patient Education
2015
Patient Education Resources
See Handout
64
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Keeping up with Medical Apps
2015
iMedicalApps.com
Patient Education Resources
66
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
As Mobile Apps Mature
•
•
•
•
Learn from your patients
Learn from students and peers
Ask what apps they find helpful
Include mobile apps recommendations into
CME sessions on disease topics
• Watch for more efforts to curate medical apps
2015
Patient Education Resources
67
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
More on Considerations
2015
Patient Education Resources
68
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Scary Reading Statistics
• 35 million adults in the United states as functionally
illiterate.
one in five adults cannot read
• 20 million adults in the United States have an 8th grade
reading level
• 20 million more have a reading level of 4th grade or
below.
• Assume that the reading ability of your patient is below
the level of education that they have completed.
• Health Literacy ?
2015
Patient Education Resources
69
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Reading Level
• To conduct your own quick assessment of a handout,
keep these general guidelines in mind as you read:
–
–
–
–
–
2015
one or two syllables per word
one idea per sentence
one concept per paragraph
no more than five key points per handout
medical terminology should be avoided whenever
possible.
Patient Education Resources
70
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Web Site that Checks Readability
• Copy URL of handout
and paste into one of
these:
– http://www.readable.com/
– http://juicystudio.com/s
ervices/readability.php
– Problem with PDFs
• Copy and paste text into
http://www.readability2015 score.com/
Patient Education Resources
71
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Using Word Check Reading Level
•
Tools menu, Options, Proofing
Spelling & Grammar.
• Check grammar with
spelling, yes
• Show readability
statistics, yes
• OK.
• Check Spelling
• When Microsoft Word finishes checking spelling and
grammar, it displays information about the reading
2015
Patient Education Resources
72
level of the document.
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Google Searching
• Google now
lets you
search by
reading
level
• Top “All
Results
• Pick Basic
2015
Patient Education Resources
73
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
When Language is a Problem
• Using Google to Translate
• Find handout and copy it or if online copy the
URL
• Go to translate.google.com (type it in)
• Select language to translate
• Paste URL or text into the box
• Check out Canopy App. Translation for medicine.
2015
Patient Education Resources
74
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Translating your Website
• http://translate.google.com/manager/website
/?hl=en
• Supposedly your website can instantly be
translated in 60+ languages automatically
through the Google Chrome Website
Translator
2015
Patient Education Resources
75
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Using Word to Translate
•
•
•
•
•
•
2015
Highlight text to translate
Under the Review (2007-10)
Select Translate…
Translate Document
From English to …Pick language
Hit arrow
Patient Education Resources
76
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Using Word to Translate
• Bajo menú de las herramientas
• adjetivo selecto
• Debajo De los Libros De Consulta, seleccione
la traducción
• De inglés... a la lengua de la selección
2015
Patient Education Resources
77
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Using a Mac computer to Translate
• In Word Mac 2011 open your document
• In Tab Menu, under View, click on “Reference Tools”
• In pop-up menu scroll down to “Translation”; select
languages to translate from & to
• Click on Translate this document
• The document will be sent unencrypted across the
internet for translation & will appear in a new URL
translated for you
2015
Patient Education Resources
78
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Caution
The simpler the handout, the
better the translator works
Suggestion: www.familydoctor.org is source for
AAFP handouts
2015
Patient Education Resources
79
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
Summary
• Students learn about this 2nd year but need
practice with real patients
• Patient Ed vital to compliance, outcomes
• Patient Ed needs to be tailored to each patient
• New technologies create opportunities for
better patient education
• CME talks should mention new technologies
to support patient education and self-care
2015
Patient Education Resources
85
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
THE FLORIDA STATE UNIVERSITY COLLEGE OF MEDICINE
Educating and developing exemplary physicians who practice patient-centered health care
We hope you enjoyed this
workshop.
Please complete the evaluation.
2015
Patient Education Resources
86