Make Marketing Better: BD Marketing Secrets Revealed 11.21.14 Presented by: Mike Parkinson, PPF.APMP Colleen Jolly, PPF.APMP Principals at 24 Hour Company The Buying Process Gate 2: The Choice Gate 1: The Catalyst Emotion/Impulse/ Altruism Purchase Image/ Emotion Basic Need/ Problem Solver Reputation/ Experience Pain Gain Fear Ego Trust Value Features/Convenience/ Cost/Price/Anchor Compulsory/Guilt/ Safety/Scarcity Where (which gate) is your target audience? 11.21.14 2014 Mid-Atlantic Conference & Expo 2 Marketing Plan BRAND 11.21.14 SOLUTION AUDIENCE ANALYSIS 2014 Mid-Atlantic Conference & Expo BUDGET MEDIA 3 Video – Brand Impressions 11.21.14 2014 Mid-Atlantic Conference & Expo 4 1. Know Your Brand • What do you want to be known for? What should be the first thing that pops into your prospect’s mind—emotions, concepts, ideas? • Build a brand. Focus on the emotion, not the solution (service or product). • Design is important because it affects perception and emotion. • Use pictures and stories to tap into emotions. – Familiar, related, emotional: royal wedding, symbols – Avoid overused: Hindenburg (we are desensitized to it; not unique to our solution) Brand it or Ban it! 11.21.14 2014 Mid-Atlantic Conference & Expo 5 Video – Dove 11.21.14 2014 Mid-Atlantic Conference & Expo 6 2. Know Your Solution What problem are you solving? What are you selling that solves this problem? People buy solutions 11.21.14 2014 Mid-Atlantic Conference & Expo 7 3. Know Your TARGET Audience = attitude = understanding (of the content) = demographics = interest and interests (habits) = environment = needs (stated and not stated) = cares = economics (budget) Focus on your audience NOT you! 11.21.14 2014 Mid-Atlantic Conference & Expo 8 4. Market Analysis Market SWOT analysis (you too) Why will people buy you/your solution? Why won’t people buy you/your solution? Be objective 11.21.14 2014 Mid-Atlantic Conference & Expo 9 5. Budget What % of your gross sales should you spend? Gross Sales Marketing 10% (Rule of Thumb for a small established company) Budget or die 11.21.14 2014 Mid-Atlantic Conference & Expo 10 6. Media How best to get in front of prospects (delivery tools): – – – – – – – – Ads (Radio, Web, TV, Magazines, Newsletters) Training Webinars Websites Social Media (blogs rock!) Industry events Partnerships Books, white papers, tools Where would your target audience go to find your solution! 11.21.14 2014 Mid-Atlantic Conference & Expo 11 Best Practices… Contrast is king Be memorable – Link to something people already know (i.e., a saying, song, etc.— use other’s repetition) Repeat – (i.e., logos, TV Theme Songs, jingles) The “Burger King” method 11.21.14 2014 Mid-Atlantic Conference & Expo 12 Video – Cheers 11.21.14 2014 Mid-Atlantic Conference & Expo 13 Best Practices… • Be consistent Breeds trust • Contrast is king • Be memorable Link to something people already know (i.e., a saying, song, etc.— use other’s repetition) • Repeat (i.e., logos, TV Theme Songs, jingles) • Tap emotions • Give free tools that people will keep and use • Know what you want your audience to do Ads unlikely to = sale • Call to action • Track touches 7-12 touches = sale in our business • Make it easy to share The “Burger King” method 11.21.14 2014 Mid-Atlantic Conference & Expo 14 Video – Ship My Pants 11.21.14 2014 Mid-Atlantic Conference & Expo 15 Video – Ad Agency 11.21.14 2014 Mid-Atlantic Conference & Expo 16 Note to self… An ad gives exposure, but it takes a lot of exposure (consistent repetition) to build trust. – You may get a few “lookie loos” and maybe a sale or two. Not the same. People hate to be “sold.” Track it! – If you can prove it works, do it more. If you can’t prove it works, stop doing it. The world is not as excited as you are about your solution… yet! 11.21.14 2014 Mid-Atlantic Conference & Expo 17 Do It! BRAND 11.21.14 SOLUTION AUDIENCE ANALYSIS 2014 Mid-Atlantic Conference & Expo BUDGET MEDIA 18 Magazine Ad Goal: Reader take the next step with your company. 1. Brand (remember emotion: colors, imagery, stories) 2. Your Solution (What problem do you solve?) 3. Target audience 4. Address SWOT (if applicable) 5. Budget: $10,000 6. Media: online and printed magazine Remember your call to action! 11.21.14 2014 Mid-Atlantic Conference & Expo 19 11.20 and 11.21.14 2014 Mid-Atlantic Conference & Expo 20 11.20 and 11.21.14 2014 Mid-Atlantic Conference & Expo 21 Magazine Ad – REPEAT OF #19 Goal: Reader take the next step with your company. 1. Brand (remember emotion: colors, imagery, stories) 2. Your Solution (What problem do you solve?) 3. Target audience 4. Address SWOT (if applicable) 5. Budget: $10,000 6. Media: online and printed magazine Remember your call to action! 11.21.14 2014 Mid-Atlantic Conference & Expo 22 Want More Great Info? • Sign up for our ezine: http://www.24hrco.com/ezine.html • Follow us on Twitter: – @Colleen_Jolly – @Mike_Parkinson • Read our blogs: – http://billiondollargraphics.blogspot.com/ – http://american-broad.blogspot.com/ • Email us: – Colleen@24hrco.com – Mike@24hrco.com • APMP Members-Only Deals: http://www.apmp.org/?page=SoftwareProducts or http://www.apmp.org/?page=Services 11.21.14 2014 Mid-Atlantic Conference & Expo 23 Questions www.24hrco.com (703) 533-7209 • mike@24hrco.com • colleen@24hrco.com 11.21.14 2014 Mid-Atlantic Conference & Expo 24