Jillian N. O’Keefe
33 Woodland Rd
Longmeadow, MA 01106
M: (413) 847-0755
H: (413) 567-4489
jillian.okeefe@wne.edu
EDUCATION
Western New England University – College of Pharmacy (August 2012 - Present)
Springfield, MA
Doctor of Pharmacy (degree expected: May 2016)
University of Massachusetts – College of Natural Sciences (September 2008 - December 2011)
Amherst, MA
Bachelor of Science in Biology, with honors
Minor: Psychology
ADVANCED PHARMACY PRACTICE EXPERIENCES
Cooley Dickinson Hospital Longitudinal Rotation, Northampton, MA
Institutional (September-October 2015)
Preceptor: Michael Paquette, Pharm.D, BCPS – Pharmacy Director
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Observed and analyzed daily pharmacy operations
Catalogued and put away incoming stock orders
Made deliveries to Pyxis machines in all areas of the hospital and retrieved items marked for return
Maintained stock counts and noted items for re-order
Prepared for annual hospital inventory check by reconciling pharmacy records with Merck database
and by physical, spot-check counting
Researched cost-benefit of universal MRSA nasal screening upon hospital admission
Infectious Diseases (August-September 2015)
Preceptor: Seth Housman, Pharm.D, MPA –Infectious Diseases Clinical Pharmacist and Assistant Professor
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Participated in daily microbiology lab operations
Retrieved and reviewed daily updates from microbiology lab
Presented numerous patient cases in SOAP format daily
Looked up and applied pertinent guidelines to patient cases (IDSA)
Discussed with and made recommendations to clinical pharmacists based on updated microbiology
lab results or other patient specific factors
Performed infectious disease physician consults regarding appropriate intravenous to oral antibiotic
regimen for patients being discharged
Calculated gentamicin dosing for a pediatric patient
Critical Care (June-July 2015)
Preceptor: Ryan Attwood, Pharm.D, BCPS – ICU Pharmacist
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Read case files and maintained up-to-date notes of all ICU patients on daily basis
Reviewed and discussed fundamental critical care guidelines
Completed medication reconciliations
Identified drug interactions and made verbal therapy modification recommendations to physicians
and physician assistants
Researched delirium in the ICU, prevention, and treatment
Participated in “rounds” as the acting critical care pharmacist
Attended off-campus meetings of the Cooley Dickinson Medical Group, an interdisciplinary team of
social workers, nurses, physicians, and a pharmacist focused on optimizing and improving medical
care for local, at-risk patient populations receiving government health-insurance assistance
Williamsburg Pharmacy, Williamsburg, MA (May-June 2015)
Community Practice
Preceptor: Greg Conz, Pharm.D – Owner and Head Pharmacist
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Transferred and transcribed prescriptions
Interacted with insurance company representatives to resolve disputes
Provided in-depth antibiotic counseling and disease-state education
Established and participated in the pharmacy’s first MTM program (OutcomesMTM™)
Addressed and completed MTM case which included making an appointment with the patient, having
a face-to-face meeting to discuss the patient’s medical and medication history and current
medication-related problems, conducting a physical medication reconciliation, taking detailed notes,
analyzing the patient’s problems and assigning importance, and developing a plan of action to solve
the problems.
Provided detailed drug information to patients in person and over the phone
Became proficient in the use of QS/1 - Pharmacy Management Software
Developed and created simple, visual, instructional patient-specific materials to improve patients’
medication adherence
ANTICIPATED APPE ROTATIONS
Cooley Dickinson Hospital, Northampton, MA
Ambulatory Care / Oncology (January-February 2015)
Preceptor: Ann Mattson, Pharm.D
Hospital Management (February-March 2015)
Preceptor: Michael Paquette, Pharm.D, BCPS
INTRODUCTORY PHARMACY PRACTICE EXPERIENCES
Williamsburg Pharmacy, Williamsburg, MA (August-December 2014)
Preceptor: Greg Conz, Pharm.D - Owner and Head Pharmacist
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Provided excellent customer service and patient consultation, in person and over the phone
Gave appropriate OTC medication recommendations and education
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Established new immunization clinic
Mercy Medical Center, Springfield, MA (August-December 2013)
Preceptor: Fletcher Nehring, Pharm.D - Pharmacy Clinical Coordinator
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Restocked hospital Pyxis machines
Assembled emergency medication boxes
Worked closely with other students on research projects and presentations
Monitored patient cases for group discussion and SOAP notes
Attended various hospital committee meetings, including Pharmacy &Therapeutics and Infectious
Disease Committees
Big Y Pharmacy, Longmeadow, MA (January-May 2013)
Preceptor: Debra Moskal, Pharm.D - Staff Pharmacist
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Maintained accurate inventory counts, including C-II medications
Filled pick-up and mail-order prescriptions
Handled all cash and credit card transactions
Interacted with patients at the counter
RESEARCH/PROJECTS
Cooley Dickinson Hospital, Northampton, MA (August 2015-present)
Characteristics and demographics of patients presenting with ESBL-producing Enterobacteriaceae infections: a
retrospective review of community hospital patients.
Primary Author
Co-author: Seth T Housman, Pharm.D, M.P.A.
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Examined data of all ESBL positive isolates collected at Cooley Dickinson Hospital’s microbiology
department during 2014 as well as the corresponding patient data. Patient data was compiled to assess
similarities in an effort to aid clinicians in identifying cases in which the use of a carbapenem antibiotic is
warranted. Isolate data, identified organism and MICs, was compiled to assess the local bacterial
resistance patterns. Plan to continue project and expand database by obtaining and analyzing the
aforementioned information from the years of 2013 and 2015.
Cooley Dickinson Hospital, Northampton, MA (June 2015-present)
Delirium in the ICU (Longitudinal APPE Research/Project)
Pharmacy Intern
Preceptor: Ryan Attwood, Pharm.D
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Spear-headed development of a hospital-wide protocol for the prevention and treatment of delirium in
the ICU. Examined other hospital protocols and created a mock hospital protocol to act as a reference
while in the process of establishing a new, active protocol. Collaborated with head critical care nurse to
provide nursing education classes about delirium and the CAM-ICU.
UMass Amherst Biology Department, Amherst, MA (March 2010-December 2011)
Effect of nutritional stress on risk-taking behavior and vocal learning of house sparrows.
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Head Lab Assistant
Supervisor: Jesse McClure, PhD (Neuroscience and Behavior)
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Worked directly with head of study in implementing study protocols and received training and education
about state and federal regulations regarding use of laboratory animals. Raised infant house sparrows and
trained lab assistants in appropriate care of study subjects in accordance with study protocol and
regulations. Developed a weekly lab assistant schedule and performed daily cleanliness and duty
completion check of lab and study subjects.
OTHER RELEVANT WORK EXPERIENCE
Pride Headquarters, Springfield, MA (November 2010-August 2011)
Marketing Intern
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Worked alongside a team of interns directly under the CEO performing data collection and analysis using
MS Excel. Designed and conducted “one-on-one” surveys regarding customer satisfaction. Maintained
and expanded customer database (MS Access; +50,000 customer database). Orchestrated text-in
marketing campaign and developed a strong social media presence by using applications such as
Facebook© and Twitter©. Assisted with filming of an in-store commercial for television use.
LEADERSHIP EXPERIENCE
Western New England University College of Pharmacy, Class of 2016
Treasurer, Class Officer (May 2015-present)
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Represent all learners in the graduating class of 2016
Work to improve communication between the pharmacy learners in the Class of 2016 and the College of
Pharmacy faculty, staff, and administration
Keep records of expenditures, budgets, and financial standing as well as the University’s tax ID and
register
Maintain knowledge of current and available monies in the class account and update other officers during
meetings as necessary
Notify class advisor with treasury report monthly
Vote in matters brought before the board of Class
Student Affairs Committee Representative (May 2015-present)
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Sole, appointed representative and spokesperson of the Class of 2016 in matters under the purview of the
Student Affairs Committee
Attended monthly meetings comprised of student representatives, professors, administrators, and deans
Discussed and voted on numerous and varied college of pharmacy issues including those related to
college of pharmacy admissions and curriculum
Phi Delta Chi – Gamma Tau Chapter
Fundraising Committee Chair (October 2014-June 2015)
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Held monthly meeting of committee members to brainstorm fundraising ideas and assign task-related
duties
Communicated with sellers, designed merchandise, and set prices
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Created advertising materials and facilitated sales to members of the college and university
Organized and executed most successful fall semester fundraiser to date
APhA-ASP – Western New England University College of Pharmacy’s Chapter
Speaker / Actress (April 2015)
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German speaker and participant in “Your Path to Success,” a promotional video highlighting the cultural
diversity of the Western New England University College of Pharmacy student body
Operation Diabetes Committee (September 2014-December 2014)
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Attended committee meetings to brainstorm ideas for promoting diabetes awareness around the college
and community and facilitated on-campus informational events.
COMMUNITY SERVICE
Dakin Humane Society (June 2014-present)
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Trained and experienced health care and emergency medicine provider for cats and kittens
Foster parent of underweight and/or ill animals
Provide general help at local fundraising events, most recently racer registration and meal preparation at
6th annual 5K event in Northampton, MA (October 2015)
Longmeadow Educational Excellence Foundation (April, 2012-2015)
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Oversaw execution of four successful phone-a-thon fundraisers, the largest and most successful
fundraising event of the year
Organized post-event mailing used to collect donations pledged over the phone
Holyoke Medical Center “Brown Bag Event” (December 2014)
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Set up an “Ask the Pharmacist” table at a senior luncheon
Elicited and answered general health and medication-related questions
Performed manual blood pressure readings
Educated participants about diet and lifestyle changes to implement to improve their blood pressure and
how to monitor their blood pressure at home
Source to Sea Cleanup (November, 2005-2015)
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Participant in the annual cleanup of the Connecticut River system by picking up refuse in the Connecticut
River and along the banks of the river in the Fannie Stebbins Wildlife Refuge.
POSTERS/PRESENTATIONS
Characteristics and demographics of patients presenting with ESBL-producing Enterobacteriaceae infections: a
retrospective review of community hospital patients.
Student Poster Presentation
ASHP 2015 Midyear Clinical Meeting, New Orleans, LA
Clinical effectiveness and cost benefit of universal versus targeted methicillin-resistant Staphylococcus aureus
screening upon admission in hospitals.
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Journal Club
Cooley Dickinson Hospital, Northampton, MA
Evaluated the clinical effectiveness and cost benefit of hospital-wide universal versus targeted screening
for MRSA in a community hospital setting for eventual presentation of evidence to hospital management.
Clinical Utility of the Methicillin-Resistant S. aureus (MRSA) Nasal Swab Test
PowerPoint Presentation
Cooley Dickinson Hospital, Northampton, MA
 An examination of medical research and literature about the MRSA nasal swab test to determine whether
the result of the nasal swab can be reasonably used to guide treatment for active infections and if its
clinical utility varies based on the site of infection.
New Guideline Summary
PowerPoint Presentation
Cooley Dickinson Hospital, Northampton, MA
 A comprehensive review of the IDSA 2015 Clinical Practice Guidelines for the Diagnosis and Treatment of
Native Vertebral Osteomyelitis in Adults and its supporting literature.
Tickborne Diseases in the United States
PowerPoint Presentation
Cooley Dickinson Hospital, Northampton, MA
 Educated pharmacy staff about tick identification, life cycle and role as disease vectors. Reviewed the
signs, symptoms and treatment of tick-borne diseases with a focus on those endemic in the northeastern
U.S.
Perioperative bridging anticoagulation in patients with atrial fibrillation.
Journal Club
Cooley Dickinson Hospital, Northampton, MA
 Compared the incidence of arterial thromboembolisms and major bleeding events among chronically
anticoagulated atrial fibrillation patients that either received or did not receive perioperative bridging
therapy with a subsequent examination of Cooley Dickinson Hospital’s perioperative bridging protocol.
PROFESSIONAL MEMBERSHIPS
ASHP-Student Society of Health-System Pharmacists (October 2015-present)
Phi Delta Chi Professional Pharmacy Fraternity, Gamma Tau chapter (2013-present)
APhA-Academy of Student Pharmacists (September 2012-present)
LICENSURE & CERTIFICATIONS
OutcomesMTM™ Certified User (June 2015)
APhA Certified Pharmacy Immunizer (August 2014-present)
Pharmacy Intern, MA Board of Public Health (November 2012-present)
Pharmacy Intern, CT Department of Consumer Protection (November 2012-present)
First Aid/CPR/AED Certified (August 2012-present)
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HONORS & AWARDS
Dean’s List, WNEU College of Pharmacy (September 2012-May 2015)
Academic Achievement Award, Phi Delta Chi Annual Gala (March 2015)
REFERENCES AVAILABLE UPON REQUEST
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