IT Check List
Every CPH computer comes pre-installed with the following software:
MS Office Suite 2013
Adobe Acrobat
Adobe Flash
Java
Descriptions
Includes Word, Excel, Access, Outlook, InfoPath Designer,
InfoPath Filler, Lync, PowerPoint, Publisher, and One Note.
View PDF files will the latest version of the leading PDF soft tool.
Status
Videos and animation on the web are made visible with this
application.
Displays designs, animation on the web.
University wide best practices and recommendations:
Use the P: Drive for storing personal
files instead of your local computer
hard drive (C: drive)
Use the S: Drive to safely store files
you wish to share with others on the
network.
Use Citrix to access files on your P: and
S: drives when you are not on campus.
TU Help is the university system used
by faculty, staff, and students to
request technology assistance.
Submit a request for help online at:
http://tuhelp.temple.edu
Comments
Benefits of storing your personal files on the P: Drive include:
 Access your files from any location on any computer (use
Citrix for off campus access. Details below)
- A failed computer does not prevent access to files.
 Data is backed up nightly.
- Accidentally deleted files may be retrieved from backups.
 Files accessible to the owner only.
Status
Store files you share with collaborators, for the same benefits
listed above and the following:
 Files accessible to specific groups of collaborators.
 Individuals can be added and removed to/from groups
quickly.
 Allows users to access secured networked files and university
applications when off campus or using wireless connections.
Submit and track technical support requests and inquiries 24/7.
 View updates for all your submitted requests.
 Check system status updates regarding network availability.
 Learn about important computer virus threats and
mitigation.
If internet access is not available dial
215-204-8000 (1-8000 on campus) for
assistance.
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CHPSW IT Checklist rev.7/23/2014
Applications commonly used by CHPSW faculty and staff
REDCap
Description
Manage research projects online with “Research
Electronic Data Capture (REDCap) offering surveys,
databases, and analysis tools.
Qualtrics
Detailed information regarding REDCap software
and available atwww.project-redcap.org
Create surveys and generated reports, monitor
participant usage metrics, and display survey results
in real time with this web-based application.
SPSS and other
Analysis Software
Useful tutorials, webinars, and documentation
available at www.Qualtrics.com
SPSS statistical analysis software is available to
college faculty and students under our site license
agreement for teaching and learning. Other analysis
software may be purchased.
Adobe Acrobat
Professional
Blackboard
Owlbox
WebEx
Lynda.com
TUportal
Learn More / Need Help?
Submit help request for access:
tuhelp.temple.edu
Qualtrics support:
support@qualtrics.com
800-340-9194 M-F 8 AM – 8 PM
CPH IT Support:
tuhelp.temple.edu
Available Software:
Login to software download page
Request Software installation:
tuhelp.temple.edu
Create, edit, convert, and combine documents in
PDF form. Software includes Acrobat OCR (Optical
Character Recognition), to scan paper documents
and convert to office formats.
University wide online learning and course
management system.
Request Software installation:
tuhelp.temple.edu
Learn more about Blackboard and other tools for
teaching at the Instructional Support Center
Website
Online document collaboration and storage system.
Institutional data classified "Private" should not be
stored here.
Access Blackboard from TUportal
Conduct class, meetings, or events online in real
time with our enterprise web conferencing
application WebEx available to
Free self-paced, on-demand instructional videos for
the self-paced learner to sharpen software, creative,
and business skills. Can be accessed as a link in TU
Portal.
Provides access to numerous technology resources,
including TUmail, Blackboard, OwlBox, WebEx,
Lynda.com and Self Service Banner.
Access WebEx from TUportal
Register for Blackboard training:
Instructions Support Center
Learn More:
owlbox.temple.edu
Access Owlbox from TUportal
Access Lynda.com from TUportal
A summary of these resources is
included in the Technology at Temple
guide.
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CHPSW IT Checklist rev.7/23/2014