USING 13DOCUMENTS
Patrick Gribble and Angelique J. Griggs-Beaman
Douglas W. Neway, Chapter 13 Standing Trustee
July 1, 2015
PII OR SPI
• Personally Identifiable Information (PII) or Sensitive
Personal Information (SPI) is information that can be used
on its own or along with other types of information that
enables one to identify, communicate with, or locate a single
individual (USDHS, 2012).
• Preserving or protecting PII or SPI is key. Protection has
become even more imperative as the advancements in
Information Technology and the Internet have provided a
platform for PII or SPI to be compromised (stolen) through
breaches in Network Security, Web Browser Security, and
Internet Security (USDHS, 2012).
WHAT IS 13DOCUMENTS?
“13Documents is a safe and secure
document transfer service for bankruptcy
Trustees.” You can take confidence in
knowing that when you upload (send) your
secured documents, they will be transferred
to the Trustee securely; thereby protecting the
Debtor(s) privacy (Crone, 2015).
STEP 1: REGISTRATION
• Go to https://www.13documents.com and click on the “Click here if you are a
member of the debtor bar” link. (Use this same link for any of your staff that will be
filing documents for you. )You will be directed to the “Register” page.
STEP 1: REGISTRATION CONT’D
• In the “Site Registration – Basic Information” section, complete the form and then
click the “Next Step” button
STEP 1: REGISTRATION CONT’D
• Go In the “Site Registration – Contact Information” section, complete the form by
entering in the remaining required information and click the “Complete” button.
STEP 1: REGISTRATION CONT’D
• If everything is correct and successfully submitted, the following message will
appear, “Validation e-mail has been sent. Please check your email.” Note: The
email will be sent from do_not_reply@13documents.com.
STEP 1: REGISTRATION CONT’D
• Validate your registration by simply clicking on the link within the email sent to you
from do_not_reply@13Documents.com or by copying and pasting the link into the
URL of your browser (Internet Explorer, Google Chrome, Safari, etc.).
• The link in the email will open to the “Attorney Activation” page. In the “Create Your
Password” section, create a password that must be 6-14 characters in length and
then click the “Submit” button. Note: Passwords are case sensitive.
STEP 1: REGISTRATION CONT’D
• Voila!! Your account has been created and is ready
for use, but still must be registered with a trustee
before you can file documents. At this point, you may
either click on the “Login to 13documents.com” link
to be taken to the “Site Login” page or log onto the
site (https://www.13documents.com), at your leisure
and then click on the “Login” tab.
STEP 2: REQUEST TRUSTEE UPLOAD
PERMISSION
• Log onto https://www.13documents.com and click on the “Login” tab. In the “Site
Login” section enter your USERNAME and PASSWORD and then click
“Authenticate”. Note: your USERNAME is the email address that you used for
registration.
STEP 2: REQUEST TRUSTEE UPLOAD
PERMISSION CONT’D
• Once logged on, click on the “Request Trustee Upload Permission” link.
STEP 2: REQUEST TRUSTEE UPLOAD
PERMISSION CONT’D
• In the “Select a Trustee” section, select the Trustee and then click the “Request
Access” button. This request will then be sent to the Trustee. Note: You can only
select one Trustee at a time. If you would like to request access from
multiple Trustees, then you must send separate requests.
STEP 2: REQUEST TRUSTEE UPLOAD
PERMISSION CONT’D
• When an attorney submits an access request, support will receive an email from
do_not_reply@13documents.com to approve this request. Once approved, then
the attorney will receive an email from do_not_reply@13documents.com advising
them that their request has been approved.
STEP 2: REQUEST TRUSTEE UPLOAD
PERMISSION CONT’D
• If the request is approved, an approval email will be sent from
do_not_reply@13documents.com within 3 business working days and then you
will be able to upload documents.
STEP 3: UPLOAD DOCUMENTS
• Upon receipt of the approval email, log onto https://www.13documents.com, click
on the “Login” tab, enter your USERNAME and PASSWORD and then click the
“Authenticate” button.
STEP 3: UPLOAD DOCUMENTS CONT’D
• Click on the “Proceed to Document Filing” button.
STEP 3: UPLOAD DOCUMENTS CONT’D
• Select a Trustee and click the “Next Step” button. Note: If you are filing
documents for multiple Trustees, you can make the first Trustee the default
Trustee until you are ready to upload documents for the next Trustee.
STEP 3: UPLOAD DOCUMENTS CONT’D
• Enter a 7 digit case number WITHOUT the dash (ie. 88-88888 should be entered as
8888888) and then click “the Next Step” button. Note: Make sure that the case
number is correct if not, an error message will be generated.
STEP 3: UPLOAD DOCUMENTS CONT’D
• Enter a 7 digit case number WITHOUT the dash (ie. 88-88888 should be entered
as 8888888) and then click “the Next Step” button. Note: Debtor(s) name(s) do
appear.
STEP 3: UPLOAD DOCUMENTS CONT’D
• In the “Select File & Type section”, “Select a document type” from the dropdown
menu, “choose file” (PDF) by browsing to where it is saved on your machine, and
then click the “Upload File” button.
STEP 3: UPLOAD DOCUMENTS CONT’D
• In the “Select File & Type section”, “Select a document type” from the dropdown
menu, “choose file” (PDF) by browsing to where it is saved on your machine, and
then click the “Upload File” button.
STEP 3: UPLOAD DOCUMENTS CONT’D
• In the “Select File & Type section”, “Select a document type” from the dropdown
menu and “choose file” (PDF) by browsing to where it is saved on your machine.
STEP 3: UPLOAD DOCUMENTS CONT’D
• After you confirm that the document is redacted, then click the “Upload File”
button.
STEP 3: UPLOAD DOCUMENTS CONT’D
• On the “Review Your Document Filing Information” page, review your information
(case number, document type, etc.). Note: Only specific information about the
document should be provided in the text box below, if applicable (ie. “2014 tax
return.”). Please DO NOT use this text box for general information (ie. “This is
for a hearing scheduled for today.”) If a description is not needed, then
“Complete Upload”.
STEP 3: UPLOAD DOCUMENTS CONT’D
• On the “Filing Completed” page, you will see a summary of what you filed along
with a “Document serial number”.
• Go to reports section
• HAPPY FILING!!
FYI:
• The docs@ch13jaxfl.com email address will
no longer be in use as of November 1, 2015.
• Prose debtor(s) will be able to submit
documents via email at Prose@ch13jaxfl.com
• Any questions? Please feel free to contact
technical support at support@ch13jaxfl.com.
REFERENCES
Crone, J. (2015). 13Documents. Retrieved from
https://www.13documents.com/
U.S. Department of Homeland Security. (2012).
Handbook for Safeguarding Sensitive Personally Identifiable
Information. Retrieved from
https://www.dhs.gov/sites/default/files/publications/privacy/Guidance
/handbookforsafeguardingsensitivePII_march_2012_webversion.pdf