Kate Gutmann
Vice President
Worldwide Strategic Accounts
UPS
UPS
Serving Customers Throughout the World
Multiple modes and multiple service options
to fit your time and cost parameters:
– Small Package
– LTL and Truckload
– Domestic Air Freight
– International Air Freight
– Ocean Freight
– Supply Chain Services
Supply Chain Research
There are three reasons small & medium companies
are going global
New markets and revenue growth
70%
Critical to long-term success
66%
Growth
Expand cross border business
31%
Reduce costs
51%
Cost Savings
Cut costs and remain competitive
29%
Require new distribution points
Supply Chain
40%
Supply Chain Research
Medium and small customers are concerned and
looking for information and peace of mind
Primary Concerns
 Seems too risky
 Lack of knowledge of
international markets
 Unfamiliar with customs,
regulations and laws
2007 UPS BUSINESS MONITOR
www.ups.com/abm
Secondary Concerns
 Intellectual Property Rights Risks
 Lack of Local Management
 Communications / Distance
 Lack of Financing
 Time constraints
2005 US MARKET SURVEY
UPS
New
Quantum
UPS
Global
View
Trade
provides
microsite
proactive
isthe
theanswers
central
UPS
Global
Advisor
facilitates
international
trade
UPS
Technology
Technology
Solutions
Solutions
provide
information
hub for allacross
international
all services
information
Information on:
 International shipping
 Visibility
to freight
 Import
/ export
Step-by-step
assistance
and package
 Trade
resources
Country
regulations
 Reports exceptions
 Country specific forms
 Interactive: clear exceptions on
line
www.international.ups.com
Ganache For Lips
– Entrepreneur, Patricia West, creates acclaim
from adversity
– Develops homemade lip balm with chocolate to
fight fatigue from cancer treatments
– Ganache for Lips launched in California
– U.S. Commercial Services supports with
international sales strategy and advice
on distributors
– UPS assists with technology tools to handle
shipping online
– Managing export operation to six countries
from kitchen table
Larger companies are leveraging opportunities
by shifting their supply chains
Manufacturing
Distribution
Sales
 Cost reduction – sourcing from Asia
 New growth – intra Asia sales
 Optimize supply chain – relocate production to lower wage
environment
•
•
Situation:
Challenge:
•
Solution:
•
Results:
Late arrival of inventory
Keeping inventory flowing
and on schedule
Supplier Management
Selectively use international
air freight
Improved cycle time
Reduced total transportation cost
Nailed delivery date performance
UPS welcomes DHL customers
and is ready to serve your business
We realize your business may be affected by
recent changes in DHL’s operations and DPWN’s
announcement on 11/10 of the “Closure of domestic
air and ground business in the US effective 30th
January 2009.”
So, as you consider a switch, UPS is ready to provide
delivery services you can count on.
You’re backed by the world’s largest delivery network.
– Supported by the world’s ninth largest airline.
– UPS’s global reach spans more than 215 countries
and territories.
UPS reliability also delivers peace of mind.
– Work with a proven carrier that’s served U.S.
businesses for more than 100 years.
1-800-PICK-UPS
With our track
record and stability,
your shipments will
always be in good
hands.