Business Blogging: Tips and Case Studies Mike Volpe Twitter: @mvolpe Charlie King Twitter: @CharlieKingGolf Ilya Mirman Twitter: @IlyaMirman Marketing is Changing 1950 - 2000 2000 - 2050 Outbound Marketing Outbound Marketing is Harder 800-555-1234 Annoying Salesperson More Bad News… The Good News… www.HubSpot.com/ROI Inbound Marketing Blog SEO Social Media Inbound Gives Leverage Budget vs. Brains Flickr: Refracted Moments Flickr: Gaetoan Lee Advice for the road ahead Stop thinking like a marketer or advertiser. Start thinking like a publisher and socializer. Some Ideas and Case Studies Flickr: Gaetoan Lee Target Content to Your Personas What Gets Shared? Rarely Shared • Product info • Free trials • Software documentation Frequently Shared • New market data • Educational content • Top-notch blog posts Content Makes You Interesting Case Study: HubSpot Blog • Top 3 source of leads • ~10% visit company website • ~10-20% lead conversion rate SEO and Social Help Blog Results 25-30% of visitors from SEO • Google is 90% of our SEO traffic 20-25% of visitors from social media • • • • • • • • Stumbleupon Twitter Facebook Reddit Delicious Digg LinkedIn Friendfeed Blog Article Performance Metrics Traffic, Leads and Sales …By Channel or Source Visitors SEO Social Media Leads Sales Case Study: Reynolds Golf Academy Charlie King Director of Instruction Reynolds Plantation Twitter: @CharlieKingGolf Reynolds Golf Academy • Golf school near Atlanta / Augusta led by GOLF MAGAZINE Top 100 Instructor Charlie King • Golf lessons / schools and corporate outings on a 16-acre campus w/6,550 sq-ft indoor teaching center and state-of-the-art technology • Marketing: magazine ads and direct mail GOAL: • More website traffic and leads • More cost effective marketing & business growth What We Did • Blog • 4-6 articles a month • SEO optimized, keyword rich • Video • 23 videos, include in blog articles • eBook • “New Rules of Golf Instruction” Results • 50 times more web leads • Over 600 blog subscribers • Thousands of eBook downloads Tips and Takeaways • Content is King - you can be your own media mogul • Get started before your competition to get ahead • Make SEO part of your blogging strategy • Even non-technology businesses can benefit from a blog Case Study: Cilk Arts Ilya Mirman VP Marketing Cilk Arts Twitter: @IlyaMirman Cilk Arts, Inc. Mission: To provide the easiest, quickest, and most reliable way to optimize application performance on multicore processors. Our Goal: Own a multicore programming standard • Cilk++ Runtime on every processor • Cilk++ used by all C/C++ multi-coders [Update: Cilk Arts acquired by Intel in July] Go To Market Approach • Open source business model • “You share / we share” public license • Low-touch, low-cost sales model • Broad awareness, trial, adoption • Big bet on Inbound Marketing • No sales people • Hired 1 marketer (me) 8 months before shipping product to implement Inbound Marketing approach • Blog as primary marketing vehicle • Entire team contributed (~1 post per week) • Helped us engage with the developers we hoped to serve; understand what content they’re interested in Results • • • • • • Reached over 100,000 developers Traffic and awareness matched or exceeded competitors Adoption at >250 universities worldwide >6,200 inbound links >3,000 leads Blog posts boosted search engine rankings for key terms Get the whole team engaged Don’t know ahead of time which topics will strike a chord Don’t obsess over # of comments Links drove our search engine rank Metrics: Visits, Sources, Links Inbound Links Do… • Get your whole organization engaged in contributing content • A small, dedicated team can drive some real traffic and interest • If no serious commitment, blog will fail • Be real, be genuine • Let your personality come out • Build an editorial calendar with a broad set of interesting, valuable content • Target the key personas you care about • You’ll discover which topics are worth investing more in • Invite guests to contribute • Leverage content in many ways • Blog, e-Books, Tutorials, etc. • Consumable via YouTube, SlideShare, social media sites, etc. Don’t… • …be a blatant, self-centered commercial • …focus on just one topic • …make your blog your only social media effort; instead, spend time on other blogs, community sites, and contribute • …worry about # of comments • …worry about slow periods (# of visitors, subscribers, comments) Summary Content SEO Social Additional Resources • Facebook Marketing eBook • http://www.hubspot.com/facebook-for-business-marketing-hub/ • Twitter Marketing eBook • http://www.hubspot.com/twitter-marketing-hub/ • Social Media Marketing Kit • http://www.hubspot.com/twitter-marketing-hub/ • Blog: http://Blog.HubSpot.com Q&A Mike Volpe Twitter: @mvolpe Charlie King Twitter: @CharlieKingGolf Ilya Mirman Twitter: @IlyaMirman Free Trial of HubSpot: www.HubSpot.com/free-trial Appendix What’s HubSpot? • Marketing software for SMBs • Over 1,800 customers in 2 years • 100+ employees, lots of MIT grads http://www.youtube.com/watch?v=Q3yCB7AvvAk http://www.youtube.com/watch?v=4-lGe5MnBlY Case Study: Website Grader • • • • • • • • Free interactive tool 1.5 million URLs 40,000 inbound links 5,000 websites w/ badge & link 4,500 Del.icio.us bookmarks Great PR coverage (TechCrunch, RWW) 50,000+ visitors from StumbleUpon 100,000+ opt-in emails & leads Case Study: HubSpot TV • • • • • • Weekly video podcast 80-100 live viewers 1-2K views / episode Top 10 marketing podcast in iTunes 70,000 views in first year Guests: MC Hammer, Biz Stone, David Meerman Scott, Chris Brogan