Samsung Electronics TCTE Consulting Group Consultants: Katherine Alexanderson Matthew Hacke Kevin Nguyen Daniela Richani Tianpei Sun Patrick Tye Problem Identification Threat of Chinese competitors entering the memory chip market Industry • Industry Group 376- Electronic Components and Accessories • SIC Code 3674- Semiconductors and Related Devices • RAM (Random Access Memory) broken down into three categories: - DRAM - SRAM - Flash Strategy Broad and differentiation strategy • Providing the market with the highest quality semiconductors (differentiation) • Every PC company can be defined as a potential memory chip buyer (broad) • It has several product lines to meet different demands Samsung’s Competencies • Technology • R&D • Cost Control Production: Compared with competitors, Samsung has lower production costs. Customer Segmentation Customers: PC, telecommunications and consumer electronics companies • They look for price and quality, it can be difficult to balance the two • Easy reach to its customers • Not loyal to an organization, but to quality and price of semiconductors SWOT Analysis STRENGTHS • Profits and size • Quality and reliability of products • Product mix WEAKNESSES • No clear strategic direction • Lack of innovation and technology development • Unable to compete effectively in the long-run SWOT Analysis OPPORTUNITIES • Joint venture or acquisition of other companies • Increase production of other semiconductor memory types • Develop a cheaper sub line to compete in the market THREATS • Competitors are willing to sacrifice profits for market share • Industry attractiveness to Chinese logic chips producers • Competitors partnerships and outside support Porter’s Analysis Threat of New Entrants (3) • High switching cost (difficult to exit) • Drop in market prices due to an increase in industry capacity • High organizational experience in tacit knowledge needed to master design and production Availability of Substitutes (2) • There was no effective substitutes by 2005 • Memory based in nanotechnology • Books, paper, discs, tapes, etc. Porter’s Analysis Bargaining Power of Suppliers (4) • Powerful suppliers • Highly concentrated due to product complexity • Two/three main players in each segment Bargaining Power of Buyers (3) • Price-consciences customers (negotiated hard on price) • More fragmented than suppliers • Intense rivalry between PC producers. Porter’s Analysis Competitors (4) Advantages Infineon Technologies AG • Years in industry • Successful strategic alliance • R&D resources Micron Technology • Sole U.S. producer • Focused almost entirely on DRAM • Investment capital on R&D SMIC and other Chinese Producers (ASMC, NEC, Grace SMC) • 84% of China’s semiconductor production • Key alliances with chips designers • Produced chips based on existing blueprints • China’s chip manufacturing capacity was increasing worldwide Industry’s Attractiveness Stay in the Industry Enter the Industry ATTRACTIVE NOT ATTRACTIVE • High Profitability • High start-up cost • High switching cost • Mature industry • Product demand • Lack of experience and skills TOTAL SCORE 16 out of 25 Alternative 1 Merge with Chinese Competitors (SMIC) PROS Score Increase overall market share 5 Access to low-cost input 4 Continue to dominate and have a presence in the lower end market 3 CONS Score Unprotected intellectual property rights -4 Jeopardizing Samsung’s brand image -3 Maintaining corporate culture -3 TOTAL 2 Alternative 2 Heavily invest into research and development PROS Score Profit and social incentives 5 Competitive position as the market and technology trends start to shift 5 Contribute to society 4 CONS Score Risk of failure -4 R&D leads to spillovers -3 Capital constraint -2 TOTAL 5 Alternative 3 Do nothing and embrace the environment PROS Score The market may be in favor of Samsung 3 No capital constraints/unnecessary complications 2 Sustain existing corporate culture 4 CONS Score The market may not be in favor of Samsung -3 Possibility of going under due to ambiguity -5 Failure to meet customer demands -3 TOTAL -2 Recommendation Heavily invest into research and development • DRAM is becoming a mature industry • It is a familiar strategy • Willing to cede the low-end of the market—cannot compete on price Chinese firms Implementation 1. Competent and Competitive R&D team with sites in California and South Korea 2. They have existing resources to invest in R&D (Net Debt: -6b) 3. Set R&D budget to 13% of Net Revenues for the following 3 years 4. Use resources to develop new products and further develop Flash Memory—double digit growth rate for next 5 years Implementation Issues ISSUE SOLUTION Intellectual Property Rights concern Produce in countries with effective Intellectual Property Rights Law Ideas are scarce and R&D is expensive Make R&D expense proportional to Net Revenues Dilute the culture and focus of existing R&D department Create more teams rather than increasing the existing ones Samsung Electronics Thank you TCTE Consulting Group TCTE Consulting Group