MANAGEMENT
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What do managers do?
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Is management an instinct or a set of skills and
techniques that can be taught?
Entrepreneur vs. manager
Entrepreneur is an owner or manager of a business
enterprise who makes money through r_ _ _ _ and i_ _ _ _ _ _
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A person who is willing to help launch a new
venture or enterprise and accept full
r_ _ _ _ _ _ _ _ _ _ _ _ _ for the outcome.
Manager is a person who is in charge of getting people
together to accomplish desired g_ _ _ _ and objectives
using available resources efficiently and effectively.
Management comprises pla_ _ _ng, or _ _ _ _zing, staffing,
l _ _ _ _ng or directing, and co _ _ _ _ lling an organization.
Entrepreneur vs. manager
Entrepreneur is an owner or manager of a business
enterprise who makes money through risk and initiative.
A person who is willing to help launch a new
venture or enterprise and accept full responsibility
for the outcome.
Manager is a person who is in charge of getting people
together to accomplish desired goals and objectives
using available resources efficiently and effectively.
Management comprises planning, organizing, staffing,
leading or directing, and controlling an organization.
What is it that people admire or hate about
their bosses’ management style?
• Choose 2 positive and 2 negative qualities from the
list and discuss them with your partner.
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Being able to make quick decisions.
Making people stay overtime.
Giving orders and controlling people.
Taking credits for their employee’s succsess.
Being able to motivate and lead.
Scolding or shouting at one employee in front of his/her
colleagues.
Blaming employees for their mistakes.
Having communicative skills.
Recognizing people’s abilities and rewarding achievement.
Acting unavailable and inaccessible.
• Read the text “Functions of the management”
Make notes of the reading:
Drucker suggested that __________
These five tasks are:
1 _______
2 _______
3 _______
4 _______
5 _______
Top managers’ tasks are ___________
Conclusion: Management: intuition or skill?
READ AGAIN TO FINISH THE COLLOCATIONS
o____work
s_____ objectives
a______ goals
a______ resources
m_______ performance
s________ activities
d________ with problems
m______ decisions
d_______ tasks
r_______to needs
c________activities
i________ innovations
i________in the staff’s
development
k_____ good communication
Use some of the word partnerships from above in these
sentences.
1. One of the first tasks of our new manager will be to o_______
the w______ in the department so that everyone knows what
he/she is supposed to do.
2. The manager will has to s_____ all the a_____going on in the
department which requires a lot of energy and time.
3. We think that we are a very good team and our manger won’t
have problems when he needs to d______ t______ to
particular people.
4. It will be difficult to m_____ individual p______ since we all
work in a team and contribute equally.
5. The role of a top manager is to i_____ i_____ and e good
c_____ with the local authorities and the community.
MOTIVATION AND MANAGEMENT
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What motivates people to work? Fill in the vowels.
G__D WORKING C_ND_T__NS
_PP_RT_N_T__S TO TRAVEL
P_RKS
A HIGH S_L_RY
C_NT_CTS WITH PEOPLE
THE POSSIBILITY OF PR_M_T__N
AN INTERESTING AND CR__T_V_ JOB
L_NG HOLIDAYS
R_SP_NS_B_L_TY
JOB S_C_R_TY
Theories of motivation
• Read the text and say which theory of motivation Croatian
managers are more likely to use.
• Explain why to your partner.
Watch the film.
• How are creative people in Apple motivated to
stay and work in the company?
• http://www.youtube.com/watch?v=f60dheI4A
Rg
• Motivation scheme in Google
• http://www.youtube.com/watch?v=jH4Rgx8HYI
Find out which type of the management style the following
employees describe. Thery x or theory y?
• My boss supports our professional
development. Next Saturday I’ll be
attending the third workshop this month.
• Thank God it is the weekend! I can’t stand
her bossy style anymore. It’s either a
carrot or a stick!
• I work hard and my overtime is never paid.
There is only one way to keep your job,
and that is no confrotation.
• He delegates tasks and likes hearing our
opinion. There is a lot of responsibility
which is motivating, since I can be creative
and very independent.
• My philosophy is very simple. Do as little
as possible and avoid work whenever you
can. The best part of my job is the
weekend.
Complete the sentences....
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Theory X
According to theory X, people are ____ and __________.
They are motivated by ______ and ______.
Managers should either ______ or ______ workers.
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Theory Y
According to Theory Y, people are _________.
They are motivated by ________ and _______.
This type of management style works if there is __________
and __________.
She boss or he boss?
• Are there any differences in the management styles of men
and women?
• Who is better at the following? Men or women?
• Who would you like to work for? Why?
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Setting goals
Coaching
Self-confidence
Decisiveness
Delegation of task
planning
evaluating performance
communication
teamwork
technical expertise
• Read the text:
• “Differences in the management styles of men and women”
VOCABULARY EXERCISES TO PRACTICE
Recap all the verbs in the word partnerships with the word
company.
nur
nchlau
pu tes
oufnd
noij
a company
eavle
llse fof
ndiw pu
oselc nwod
uiqliteda
Create the word partnerships with the word company.
1 When they couldn’t fulfil their financial obligations any longer they decided
to ___________ the company.
a) sell off
b) sell out
c) set up
2 Ivan was offered a much better position in another firm so he _________
Kraš.
a) joined
b) left
c) launched
3 Harpo Productions, Inc. was _____________ by Oprah Winfrey. The
company’s name is “Oprah” spelled backwards.
a) run
b) sold
c) founded
4 A lot of small limited liability companies have been ____________ or
liquidated since they couldn’t pay debts.
a) wound up
b) sold off
c) closed
5 Google, Inc., a parent company, set up Google Foundation, a non-profit
_____________ of Google,Inc. for charitable, scientific and educational
purposes.
a) holding
b) subsidiary
c) business
6 After closing down one company, the partners decided to ____________
a new one which finally made a profit without financial losses.
a) open up
b) sell off
c) launch
Match the verbs to the prepositions and phrases.
1 The efficiency of a department depends
A to the subordinates quite often.
2 Liam deals
B in training programs for her
staff.
3 Ivana often invests
C on the quality of its managers.
4 Jack responds
5 Ann delegates tasks
D to the employees what he
expects from them.
E to his employees’ needs.
6 Ken always communicates
F with problems immediately.
______ ______ _______ _______ _______ _______
Do the exercise VI – Tick the preposition that is combined with the verbs in
the table.
• I Fill in the gaps with an appropriate noun. (HW)
• When I became the director of the Human Resources department
in the company Domaćica d.o.o. my first task was to set
1____________ and strategy for the department and I tried to
make sure that the 2_______________ were achieved by the end
of the year. Next I had to organise the 3___________ in the
department and make 4______________ on how to divide the
work. Since I didn’t want to do everything myself I delegated some
5_____________ to my deputy. I did my best to respond to my
subordinates’ 6_______________ and when I realized how
motivated they were I decided to invest continuously in
7_____________ and seminars. My obligation was to measure
their 8________________, financially reward them and when
possible give them the possibility of 9________________. All the
employees in the department really appreciated that I
communicated what was expected from them. We sometimes
argued about some business issues and I didn’t expect them to
agree with me but instead we deal with the 10_____________
together. After a couple of years the Managing Director decided
that my deputy had to replace me because he believed in a more
authoritarian style of management without too much discussion
with the people who work under you.