1
Service Power Steering Pump
Meets NATEF Task: (A4-B-13 [P-1], A4-B-14 [P-2], and A4-B-15 [P-2]) Remove, inspect,
replace, and adjust power steering pump belt and pump; press fit pump pulley.
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check service information for the specified procedures and specifications for
removing, replacing, and adjusting the power steering pump and drive belt. Describe
the recommended procedure.
__________________________________________________________________
__________________________________________________________________
Specified belt tension = ____________________
_____ 2. Remove and reinstall power steering pump assembly.
Instructor check __________
_____ 3. Check service information for the specified procedure to follow to remove and
reinstall the power steering pump drive pulley. Describe the recommended procedure.
__________________________________________________________________
__________________________________________________________________
List the tools required. _______________________________________________
Instructor check __________
2
Diagnose Power Steering Fluid Leakage
Meets NATEF Task: (A4-B-12) Diagnose power steering fluid leakage; determine necessary
action. (P-2)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check the service information for the specified power steering fluid.
____ Power steering fluid
____ Dexron III ATF
____ Type F ATF
____ Other (specify) _____________________________________________
_____ 2. Perform a visual inspection of the power steering system and determine the location of
any leaks. Hoist the vehicle if necessary. Check each area listed below that is found
to be leaking.
____ Pump shaft seal area
____ Reservoir cap
____ Reservoir
____ High-pressure line at the pump
____ High-pressure line between the pump and the gear
____ High-pressure line at the gear
____ Steering gear leak near the stub shaft
____ Steering gear leak at the inner tie rod end boots
____ Low-pressure hose leak (describe the location) _______________________
____ Other (describe) _______________________________________________
____ 3. What action is necessary to correct the leak(s)? ________________________________
__________________________________________________________________
__________________________________________________________________
_________________________________________________________________
3
Inspect Power Steering Hoses and Fittings
Meets NATEF Task: (A4-B-16) Inspect and replace power steering hoses and fittings.
(P-2)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check the service information for the specified procedures, precautions, and torque
specifications.
A. Specified procedure: _________________
__________________________________
B. Specified precautions: ________________
__________________________________
C. Specified torque specifications _________
__________________________________
_____ 2. Check the reason why the hoses and/or fittings are
being replaced.
____ Leaking
____ Worn outside cover
____ Possible restriction as determined by testing
____ Recommended when replacing pump or
gear assembly
____ Other (specify) ____________________
________________________________
_____ 3. Which hose(s) or fitting(s) was replaced?
____ High-pressure hose and fitting
____ Low-pressure hose and fitting
____ Other (specify) ____________________
_________________________________
4
Electronically Controlled Steering Systems
Meets NATEF Task: (A4-B-19 [P-3], A4-D-4 [P-3], and A4-D-5 [P-3]) Diagnose, test and
diagnose components of electronically controlled steering systems using a scan tool.
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check service information for the specified procedures to follow when using a scan
tool to diagnose components of the electronically controlled steering system.
Describe the recommended procedure.
_________________________________________________________________
_________________________________________________________________
_____ 2. What components or sensors are displayed on the scan tool that are related to the
electronically controlled steering system?
_____________________________
_____________________________
_____________________________
_____________________________
_____ 3. Check service information for the specified procedures to follow when replacing
components of the electronically controlled steering system. List the replaceable
components and describe the specified procedures.
Replaceable components: ________________________________________
_____________________________________________________________
Specified procedures: ___________________________________________
_____________________________________________________________
_____ 4. What is the purpose of the idle speed compensation switch used on some vehicles?
_______________________________________________________________
5
Electric Power Steering
Meets NATEF Task: (A4-B-20) Inspect and test electric power assist steering. (P-3)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check service information on the specified factory inspection and testing procedure.
__________________________________________________________________
__________________________________________________________________
_____ 2. Check all that apply:
___ Visual inspection was specified
___ Uses a scan tool to test
___ Uses a digital multimeter to test
___ Other (specify) _______________
__________________________
__________________________
_____ 3. Based on the inspection and testing of the electric assisted power steering assembly,
what is the necessary action?
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
6
CV Joint Noise and Vibration Diagnosis
Meets NATEF Task: (A3-D-1) Diagnose constant-velocity (CV) joint noise and vibration
concerns; determine necessary action. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check service information for the specified procedure that should be followed when
diagnosing CV joint noise and/or vibration concerns.
__________________________________________________________________
__________________________________________________________________
_____ 2. Check all that were specified:
___ Drive backward while turning ___ Drive in a circle to the left and right
___ Drive forward while turning
___ Drive at highway speed
___ Drive forward straight ahead
___ Drive in reverse straight ahead
___ Other (specify) _______________________________________________
_____ 3. Most vehicle manufacturers specify that the engine and transmission/transaxle mounts
be checked for damage or wear. What are the conditions of the mounts?
__________________________________________________________________
_____ 4. Based on the inspection and testing, what is the necessary action? ________________
__________________________________________________________________
7
CV Joint Service
Meets NATEF Task: (A3-D-4) Inspect, service, and replace shafts, yokes, boots, and CV
joints. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check service information and determine the specified procedures, tools, and torque
specification needed to service CV joints.
Specified procedure: ________________________________________________
___________________________________________________________
Tools/equipment: ___________________________________________________
___________________________________________________________
Torque specification: ________________________________________________
_____ 2. Following the specified procedure, remove the drive axle shaft assembly.
Instructor’s check ____________
_____ 3. Following the specified installation procedure, check all that were replaced.
___ Drive axle shaft assembly
___ CV joint and boot
___ CV joint boot only
___ Other (specify) ___________________
_____ 4. Reinstall the drive axle shaft assembly.
Instructor’s OK ______________
8
Steering and Suspension Concerns
Meets NATEF Task: (A4-E-1) Diagnose vehicle wander, drift, pull, hard steering, bump steer,
memory steer, torque steer; determine necessary action. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check the service information to determine the alignment specifications.
Camber = __________
Caster = __________
Toe = ___________
_____ 2. Hoist the vehicle on the alignment rack and install the wheel sensors.
_____ 3. Compensate the wheel sensors.
_____ 4. Lower the vehicle and jounce (bounce) to center the suspension.
_____ 5. Read the rear camber and toe.
Camber
Toe
LR
RR
_____
_____
_____
_____
Total rear toe = _______
_____ 6. Read the front camber and toe.
LF
Camber
Toe
_____
_____
RF
_____
_____
Total front toe = _______
_____ 7. Perform a caster sweep to determine the front caster and SAI.
LF
Caster
SAI
_____
_____
RF
_____
_____
Based on the alignment angles, what action is needed? _____________________
_____________________________________________________________
9
Alignment Specification
Meets NATEF Task: (A4-A-3) Research applicable vehicle and service information, such as
suspension and steering system operation, vehicle history, and TSBs. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Find the following alignment angle specifications for your vehicle:
Camber (left) preferred = _______ minimum _______ maximum _______
Camber (right) preferred = _______ minimum _______ maximum _______
Caster (left)
preferred = _______ minimum _______ maximum _______
Caster (right) preferred = _______ minimum _______ maximum _______
Front toe
preferred = _______ minimum _______ maximum _______
Rear camber
preferred = _______ minimum _______ maximum _______
Total rear toe
preferred = _______ minimum _______ maximum _______
_____ 2. Determine the diagnostic angle specifications for your vehicle:
Toe-out on turn (TOOT)
inside wheel = _______ degrees
outside wheel = _______ degrees
Maximum allowable variation = _______ degrees
Steering axis inclination (SAI)
left =
_______
right = _______
Maximum allowable difference = _______
10
Pre-Alignment Inspection
Meets NATEF Task: (A4-E-2) Perform prealignment inspection and measure vehicle ride
height; perform necessary action. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check tires. Both front tires and both
rear tires should be checked for the
following:
A. Correct tire pressure
B. Same size and brand
C. Same tread depth
OK _____
NOT OK _____
_____ 2. Perform a dry-park test to check for any looseness in the steering and suspension
components such as:
A. Tie rods
B. Idler arms
C. Ball-joints
D. Control arm bushings
E. Loose or defective wheel bearings
OK _____
NOT OK _____
_____ 3. Check for proper ride height.
A. Front and rear
B. Left and right
OK _____
NOT OK ____
11
Alignment Angle Readings
Meets NATEF Task: (A4-E-3) Prepare vehicle for wheel alignment on the alignment machine;
perform four-wheel alignment by checking and adjusting wheel caster. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Hoist the vehicle on the alignment rack and install the wheel sensors.
_____ 2. Compensate the wheel sensors as per the alignment equipment manufacturer’s
recommended procedure.
_____ 3. Lower the vehicle and jounce (bounce) to center the suspension.
_____ 4. Read the rear camber and toe.
Camber
Toe
LR
RR
_____
_____
_____
_____
Total rear toe = _______
_____ 5. Read the front camber and toe.
LF
Camber
Toe
_____
_____
RF
_____
_____
Total front toe = _______
_____ 6. Perform a caster sweep to determine the front caster and SAI.
LF
Caster
SAI
_____
_____
RF
_____
_____
Describe what (if anything) is wrong with the present alignment.
___________________________________________________
12
Four-Wheel Alignment
Meets NATEF Tasks: (A4-E-3) Prepare vehicle for wheel alignment on the alignment
machine; perform four-wheel alignment by checking and adjusting wheel caster. (P-1)
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
Specifications:
Camber
Caster
Toe (Total)
KPI/SAI
Rear Camber
Rear Toe
Rear Toe (Total)
Left
__________
__________
Right
__________
__________
__________
__________
__________
__________
__________
__________
__________
Methods of Adjustment:
Camber
Caster
Toe
Front
___________________
___________________
___________________
Rear
____________________
____________________
Reading Before Alignment: (Record here and attach the print out.)
Left
Camber
__________
Caster
__________
Toe (Total)
__________
KPI/SAI
__________
Rear Camber
__________
Rear Toe
__________
Thrust
__________
Set Back
__________
Reading After Alignment: (Record here and attach the print out.)
Left
Camber
__________
Caster
__________
Toe (Total)
__________
KPI/SAI
__________
Rear Camber
__________
Rear Toe
__________
Thrust
__________
Set Back
__________
Right
__________
__________
__________
Right
__________
__________
__________
13
TOOT and SAI
Meets NATEF Task: (A4-E-4 [P-2]and A4-E-5 [P-2) Check toe-out-on-turns (turning radius)
and SAI (steering axis inclination) and included angle; determine necessary action.
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Check the alignment equipment instructions and measure the toe-out-on-turns.
LEFT TOOT
RIGHT TOOT
___________
_____________
_____ 2. Check service information for the specified toe-out-on-turns
(TOOT).
Specifications = ____________________________
_____ 3. Based on the TOOT readings, what is the necessary action?
__________________________________________________________________
__________________________________________________________________
_____ 4. Check steering axis inclination (SAI) and compare to factory specifications.
SAI LEFT
SAI RIGHT
_________
__________
Specification for SAI = ________________________________
_____ 5. Based on the SAI reading, what is the
necessary action?
__________________________________
__________________________________
__________________________________
__________________________________
14
Diagnostic Alignment Angles
Meets NATEF Task: (A4-E-6 [P-1], A4-E-7 [P-2]), and A4-E8 [P3]) Check angles that can
detect collision damage; determine necessary action.
Name ____________________________________Date__________________________
Make/Model _____________________________ Year _________ Instructor’s OK
_____ 1. Measure the rear thrust angle and compare it to factory specifications.
Measured rear thrust angle = __________________
Specified thrust angle = ___________________
_____ 2. Based on the results of the rear thrust angle
measurement, what is the necessary action.?
_________________________________________
_________________________________________
_____ 3. Measure the front wheel setback and compare it to factory specifications.
Measured front wheel setback = __________________
Specified front wheel setback =
___________________
_____ 4. Based on the results of the front wheel setback
measurement, what is the necessary action.?
_________________________________________
_________________________________________
_____ 5. Check service information for the specified location and dimensions to check for the
proper alignment of the front and/or rear cradle (subframe).
__________________________________________________________________
__________________________________________________________________
_____ 6. Based on the results of the measurements, compared to factory specifications, what is
the necessary action?
__________________________________________________________________