A New Service Provided By
ITS Training Services
Training Services offers:
 Free Seminars
 Extended Seminars
 Training on Demand
 High End Training
 Web-based Training
 Blended Training
Solutions
http://its.psu.edu/training
Free or Low Cost Seminars
 Serves faculty, students and staff
 Instructors from all over ITS
 Hundreds of sessions offered each
semester some for free and some for a fee
 1-2 hour Overview seminars
 2-3 hour in-depth Getting Started
seminars
 6-8 hour Extended Seminars (for fee)
 1 hour ITS Forums
 Hands-on in a lab
 Lecture format
 Panel discussions
http://its.psu.edu/training/seminars/
Training on Demand
 Qualified instructors
 Group learning setting
 Mix and match multiple
seminar topics
 Convenient
 Cost-Effectives
 Guaranteed seating
 Our lab or yours
http://its.psu.edu/training/tod/
IT Professional Training
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Vendor supplied training
For fee service
More in-depth
Timely
Lecture or hands-on
More technical in nature
 IT Professional Program
http://its.psu.edu/training
Web-Based Training
 Free of charge
 Personal, professional, and
academic development
 Over 1,200 courses
 Information technology skills
 Business and Professional
Development skills
 Quick Skills
http://wbt.psu.edu
Technology Skills Courses
 Desktop support
 MS Office 2000 and XP
 ICDL and ECDL Parts 1-7
 Information technologist
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A+ Certification
Cisco: Designing Networks
MS Windows 2000
Novell Netware
 Computer programming
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C/C++ Programming
Java/Java Scripting
MS Visual Basic/VB Script
Perl
Unix Shell Programming
XML
Business and Professional
Development Courses
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Communication
Customer Service
Human Resources
Leadership
Management
Marketing
Personal Development
Project Management
Team Building
Women in Leadership
Blended Training Solutions
Other
Resources
Hands-on
Blended
Training
WBT
What is blended training?
Blending two or more of the following to
support academic and training programs
Hands-on training
Web-based training
Penn State developed quick tutorials
Handouts
Streamed videos (future)
Other resources
Who can use the service?
 Faculty in the
classroom
 Staff involved in
providing training to
departments and
individuals
 Student groups with
training needs
Are there any user requirements?
 Users must have the
following:
An active Penn State Access
Account (not FPS Accounts)
PC with a browser Internet
connection
An ANGEL group to log into
Where can it be done?
 In our lab
 In a departmental lab
 In an ITS technology
classroom
 Virtually using ANGEL
 Virtually using WBT’s
Training Plan
When can it be done?
 At any time of the
year based on
resource availability.
 At your convenience
for Web-based only
 As time, personnel
and lab availability
dictates for hands-on
instruction
Why is this service available?
 Undergrads were identified as under served
population.
 Faculty asked.
 Students want just in time training that is
relevant to their coursework.
How is it done?
 Consulting session on available resources and
point of contact for learners (ANGEL, WBT, own
Website, etc.)
 Determine the training needs of the learners
(specific skills and knowledge)
 Coordinate and/or teach customer to use the
tools needed to access the resources
Demonstration/Hands-On Sessions
 Training Services Web site
Handouts and Resources
Quick Tutorials
 Web-Based Training Web site
Log in and using Training Plan
Creating PMT Program from WBT
 ANGEL/PMT interface
Using ANGEL to create hub for electronic resources
Using the PMT via ANGEL to add WBT courses
Examples of Successful Blends
 Online magazine class
 ANGEL served as the hub for online resources like WBT courses
(DreamWeaver, Grammar Skills, Design Skills, etc.) and links to handouts
 Hands-on training session (75 minutes) on using DreamWeaver
 Present a persuasive argument in print, on the Web, or using presentation
software
 ANGEL served as hub for online resources like WBT courses (Word, Publisher,
PowerPoint, FrontPage, writing skills, communication skills, etc.) and links to
handouts
 Software overview/demonstration and shared several real-life examples
 Review on HTML
 ANGEL served as the hub for online resources like WBT courses (HTML, XML,
etc.)
 Hands-on HTML (75 minutes) training
 Graduate course on counseling education
 ANGEL served as the hub for online resources like WBT courses (PowerPoint,
Communication skills, writing skills, etc.)
 Hands-on Basic PowerPoint (120 minutes) training
Questions to Consider
 Can you think of a particular situation in the past
that a service like this would’ve benefited your
students?
 What would constrain you from using this
service?
 When would you make the decision to
incorporate a service like this into your courses?
 After listening to our presentation, what other
options would you like to see available to you?
Contact Information
ITS Training Services
Web: http://its.psu.edu/training/blendedtraining/
Phone: 814-863-9522
E-mail: WBTInfo@psu.edu
To make a request use:
http://ask.psu.edu/todrequest/70.html