Introduction to ICT
Faculty of Medicine
Elmy Thompson – ICT Site Manager, Hammersmith Campus
User accounts
ICT sets up user accounts for staff and students and guests, providing
authorised access to College’s IT.
Your username and password are allocated before you arrive for use
across all IT services at Imperial, from Student e-Service to your email
account and the WiFi network.
If you have forgotten your College username or password, go to
https://www.imperial.ac.uk/ict/passwords
Email and file sharing
Your Imperial email account can be accessed via any campus computer
or using a web browser at:
 https://www.imperial.ac.uk/office365 for all undergraduates
 https://exchange.imperial.ac.uk for postgraduates and staff
 We are in the process of migrating postgraduate and staff mailboxes
onto the same system as undergraduates.
You can add your email account to your personal computer or mobile
device: http://www.imperial.ac.uk/admin-services/ict/selfservice/connect-communicate/email/
The file exchange service – allows transfer of up to 2GB files
https://icseclzt.cc.ic.ac.uk
Getting connected in Halls of Residence
Most halls have telephones. Calls to College numbers and incoming calls
are free. To make outgoing external calls, set up a pre-pay account:
http://www.imperial.ac.uk/admin-services/ict/self-service/connectcommunicate/telephones-mobile/telephones/halls-of-residence-calls/
You can request a temporary guest account for visitors using the Guest
Access system:
https://guestaccess.imperial.ac.uk/GuestLogin/default.aspx
WiFi access in halls and on campus
College halls have WiFi access in most areas. Alternatively, you can
connect your computer to the wired network via a network cable available from the ICT Service Desk. When you open your web browser
you need to register to activate your internet connection.
Devices must be authorised to use the College network
• Wireless devices connect to Imperial-WPA with your College
username and password
• Detailed instructions for connecting are on website
• In general, most mobile devices (except Kindle) will work on our
wireless network
http://www.imperial.ac.uk/admin-services/ict/self-service/connectcommunicate/wifi-and-networks/
• Eduroam (wireless on other academic and some Trust networks)
http://www.imperial.ac.uk/admin-services/ict/self-service/connectcommunicate/wifi-and-networks/access-wifi/eduroam/
“WiFi
Imperial Mobile
Download Imperial Mobile, the College mobile app is a mobile application
enabling students to access College information and services anytime,
anywhere.
Use the app to:
• Access your course timetable
• Explore a guide to College services and facilities
• Access Blackboard VLE
• Search campus maps
Download now: http://www.imperial.ac.uk/students/online-services/mobile/
Campus computers
There are around 3,000 PCs across College (Library, teaching rooms) for
students to use
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Managed and installed by local ICT teams
Software available is chosen by the department
This campus has 48 Medicine cluster PCs on the 3rd floor Commonwealth
building, 8 in the Wolfson student common room in addition to two floors of
library computers (accessible by 1st floor Commonwealth building entrance
working hours and ground floor entrance during weekends)
Assisted technology software like ClaroRead and MindView are available
All PCs are ‘frozen’ – Do not save work on C:\ drive
The Library provides lots of services including access to public PCs, see
Library
“campus
computers”
Saving your work: Home directory (H: drive)
Secure personal storage space on College’s server is allocated to
every student.
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Automatically mapped on login as H:\
Backed up every night
Data is kept for 3 months
You can recover deleted items by using restore previous versions (right
click)
http://www.imperial.ac.uk/admin-services/ict/self-service/connectcommunicate/the-data-centre-and-hosting-services/file-recovery-andbackup/
• Your H: drive quota is 4GB (UG) and 8GB (PG)
“home directory”
http://www.imperial.ac.uk/admin-services/ict/self-service/connectcommunicate/file-storage/home-directory-h-drive/
You can also connect to this space from your personal computers
Saving your work: One Drive for Business
Within Office 365, OneDrive for Business offers Cloud storage. All
students can use it to store 1TB (soon to be unlimited amount) of data
files.
• For personal computers you can use a Microsoft provided client to
synchronise the data between the cloud and your local storage (if using
Windows). (N.B. This facility is NOT provided on campus computers.)
https://onedrive.live.com/about/en-us/download/
•
On campus computers – use the web client to access files on your
OneDrive for Business
Printing
Printing is managed centrally through ICTprintservice all around the
College
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Documents are sent to a common print queue, meaning that you can
collect them from any touch card printer
Use your College ID card for access to the printers
Costs set by each department (typically 3p for mono & 12p for colour)
Top up online or via money loaders in the Central Library
http://www.imperial.ac.uk/admin-services/ict/self-service/computersprinting/printing/
“print service”
Software deals
A range of free and discounted software is available, including
AntiVirus programs. Go to the Software Shop
Students can install Word, Excel,
PowerPoint, OneNote, and more on up to
five PCs and Macs, plus five tablets,
including iPad. All work can be saved online
in OneDrive for Business and accessed from
any device.
The same software is available on College’s
many campus computers.
•
Dreamspark – Free
Microsoft development
tools
•
http://imperial.onthehub.c
om
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Remember, there’s
always free software, e.g.
Linux
“software shop”
IT support
If you have problems activating your College username, installing
software, or for any other IT issues then please contact the ICT Service
Desk by:
• Giving us a call on 020 759 49000
• Logging a request online using ASK ICT
• For short queries please visit our Hammersmith Campus drop in
session between 1-2pm in room BS22 Commonwealth building
• If you’re on central campus, the location is West Wing, Level 4,
Sherfield Building, South Kensington campus
• Or for other main campuses please check the drop in times and
locations here
https://www.imperial.ac.uk/admin-services/ict/contact-ict-servicedesk/ict-service-support-locations/
• Follow us on Twitter @TheServiceDesk
Be Secure (ICT Security)
ICT’s Security Team works to keep College networks safe and secure, filtering
SPAM, tackling scam emails and offering support. Protects the College against
viruses and network threats.
Be Secure tips: http://www.imperial.ac.uk/admin-services/ict/self-service/besecure/
Be Secure induction: http://www.imperial.ac.uk/admin-services/ict/self-service/besecure/induction/
Conditions of Use - You need to abide by Conditions of Use for IT Services
concerning anti-social behaviour and misuse under UK law.
• Don’t torrent or otherwise distribute copyrighted material (MPAA)
• Personal logins are recorded, but not monitored except when any breach of the
Conditions is suspected
Report concerns to the ICT Service Desk
Passwords secure and long
Never tell anyone (even ICT) your password
Choose a strong password:
» Imperial123
» Ohno!It’sMonday
Protect
information
You’ll be notified by email (sent by the IT Security Officer, itsecurity-officer@imperial.ac.uk) when your password is due
to expire.
Lock your computer / phone
Log out of your computer
Lock your Halls room door
Protect
computers
and
devices
Use a pin/passcode to restrict access
Do not leave valuables unattended
Avoid scams and malware
If in doubt, do not click
Check emails carefully
Protect
information
Report anything suspicious
Phishing
Protect
information
Keeping data safe: Storage
Automatic Backup is best (H Drive, OneDrive, Group
Space)
Cloud Storage – Dropbox, Google Drive
Removable media
Protect
information
Conditions of IT Use
College policy is available online
Covers acceptable use
Cyberbullying
College
Policies
Copyright material
What is copyright material?
Downloading and redistributing copyright is illegal
Peer-to-peer software
College
Policies
It will result in disciplinary action
Social networking
Stay safe online
Be sensible when creating digital information
Your future employment is as stake
Protect
yourself
online
Facebook privacy settings
Computer security basics
Anti-virus
Operating system patches/Flash/Java
Protect
computers
and
devices
Only install phone/tablet apps from trusted app
stores (e.g. Google Play, Windows Store & App
Store)
If you have IT security questions or concerns, contact the ICT
Security team via the ICT Service Desk.
Contact:
It’s everyone’s responsibility to be secure.
Visit www.imperial.ac.uk/be-secure
ICT Service Desk
Online: ASK ICT
By phone: 020 7594 9000
Twitter: @theservicedesk
In person: 4th Floor,
Sherfield Building, South
Kensington Campus
Anything else to be aware of?
Your computer desktop area
• This is part your user profile, this is limited to 50MB of storage (including
system files) but logons will be slower and you will be more at risk of profile
corruption the larger your roaming profile gets. If you try to store something
very large on your desktop, and it does not copy to the server upon logoff it
will be lost. Try not to use the desktop area for data but instead use links to
your home directory or other drives.
Any Questions?
Our contact details again (or search our pages or google us)
IT for Students: http://www.imperial.ac.uk/admin-services/ict/new-toimperial/students/
ICT Service Desk :
• Call us on 020 759 49000
• Log a job online using ASK ICT: https://imperial.service-now.com/ict/
Digital literacies guide - https://www.imperial.ac.uk/medicine/study/elearning/digital-literacies-programme/