mySAP Business Intelligence Solution overview Agenda mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary SAP AG 2003, mySAP Business Intelligence – Solution overview / 2 SAP NetWeaver™ The integration and application platform for lower TCO Unifies and aligns people, information and business processes SAP NetWeaver™ People Integration Integrates across technologies and organizational boundaries Portal Collaboration Information Integration Business Intelligence Knowledge Management Master Data Management Process Integration Integration Broker Business Process Management Life Cycle Management Composite Application Framework Multi-Channel Access Application Platform J2EE ABAP SAP AG 2003, mySAP Business Intelligence – Solution overview / 3 .NET The business foundation for SAP and partners Powers business-ready solutions that reduce custom integration It’s Enterprise Services Architecture increases business process flexibility andOS OS Abstraction Abstraction DBDBand … A safe choice with full .NET and J2EE interoperability WebSphere SAP NetWeaver in Detail (SAP Internal View) Product components and killer features SAP Mobile Infrastructure Tight coupling and alignment with SAP business solutions SAP NetWeaver™ People Integration SAP Enterprise Portal Business content Tight integration to SAP Open architecture (Crystal,Ascential) Master Data Management Coming in 2003 SAP Exchange Infrastructure Proxy generation and mapping tools Integration directory SAP’s ability to execute SAP Web Application Server Proven, scalable, comprehensive toolsets Leverage existing infrastructure/skillets SAP AG 2003, mySAP Business Intelligence – Solution overview / 4 Portal Collaboration Information Integration Business Intelligence Knowledge Management Master Data Management Process Integration Integration Broker Business Process Management Application Platform J2EE ABAP andOS OS Abstraction Abstraction DBDBand Life Cycle Management SAP Business Information Warehouse Multi-Channel Access Composite Application Framework Business packages Collaboration mySAP Business Intelligence SAP AG 2003, mySAP Business Intelligence – Solution overview / 5 mySAP Business Intelligence SAP AG 2003, mySAP Business Intelligence – Solution overview / 6 Agenda mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary SAP AG 2003, mySAP Business Intelligence – Solution overview / 7 Extraction, Transformation and Loading Open for any source Flexible set of ETL capabilities Integration to mySAP.com on application level Open to third-party tools Support of open standards …to get a complete view of your business SAP AG 2003, mySAP Business Intelligence – Solution overview / 8 The information model of SAP BW Integrated flow of data Rich transformation toolbox. Flexible and non-redundant data models. Data Aging Strategies: ADK-based archiving and near-line storage with FileTek …to model the business SAP AG 2003, mySAP Business Intelligence – Solution overview / 9 Operational Data Store and Data Warehouse layer Data Warehouse Operational Data Store Multidimensional Models Non volatile Granular Integrated Historical foundation Built with ODS Objects Operational Reporting Near Real-Time / Volatile Granular Built with ODS Objects Multidimensional analysis Aggregated view Integrated Built with InfoCubes ... to provide the right information for all users SAP AG 2003, mySAP Business Intelligence – Solution overview / 10 Open Hub Service - Details Controlled distribution of consistent data Target: file or DB table Central monitoring Select filter criteria and columns Scheduling Full or delta mode ODS Objects SAP AG 2003, mySAP Business Intelligence – Solution overview / 11 Business Modeling Hierarchies Data Model Data Flow Data Flow Transparency Applied Business Structure Data Model Transparency Automated Administration Process Chain SAP AG 2003, mySAP Business Intelligence – Solution overview / 12 Documents in SAP BW documents for metadata documents for masterdata SAP AG 2003, mySAP Business Intelligence – Solution overview / 13 documents for transactional data Warehouse Management Central and complete administration Meta data repository: business and technical meta data Open Hub Service: Data from ODS-Object and InfoCube can be distributed; full & delta, monitoring & scheduling Transparency across all objects and Automation of warehouse management processes …to store, update, maintain and aggregate information according to your needs SAP AG 2003, mySAP Business Intelligence – Solution overview / 14 Agenda mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary SAP AG 2003, mySAP Business Intelligence – Solution overview / 15 Information Access & OLAP ... to enable targeted analyses SAP AG 2003, mySAP Business Intelligence – Solution overview / 16 Data Mining Behavior Modeling Decision Tree Clustering Scoring Regression/MLR Association Analysis Value Modeling Customer Lifetime Value (CLV) Recency Frequency Monetary Value (RFM) ... to detect structures and dependencies SAP AG 2003, mySAP Business Intelligence – Solution overview / 17 Agenda mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary SAP AG 2003, mySAP Business Intelligence – Solution overview / 18 Business Intelligence Users Authors and analysts ... need advanced analysis functionality and ad-hoc data exploration capabilities ... require useful, manageable tools Executives and knowledge workers ... require personalized information in context via an intuitive user interface ... want predefined analysis paths and the option of indepth analysis of summary data. Information consumers ... need specific information (snapshot of a particular data set) to perform their operational tasks ... do not interact extensively with the data. SAP AG 2003, mySAP Business Intelligence – Solution overview / 19 mySAP BI allows Users to ... Easily access and explore information Analyze that information Develop insights and understanding Leads to improved and informed decisions at all levels Support on strategic, tactical and operational decisions Optimize organization and business processes Enable collaboration on trends and exceptions Capitalize on market and business opportunity Manage business and strategy towards profitability Ensure individual effectiveness Optimize interactions with customers and suppliers Drive success within departments SAP AG 2003, mySAP Business Intelligence – Solution overview / 20 Business Intelligence – Users, Needs and Functions Customization Analyst/Author Tactical Executive / Knowledge Worker Strategic Data Depth Query Design Tabular Reports Pre-built Report Templates Information Consumer Managed, formatted Reports Operational Query & Reporting SAP AG 2003, mySAP Business Intelligence – Solution overview / 21 Complexity OLAP Analysis Web or Excel Data Mining Ad-hoc Data Exploration Alerting Geographical Analysis Packaged Applications Analysis & Exploration Portal Interactive Content Any Device iViews Targeted Dashboards Role-based Deployment & User Access mySAP BI Support for business decisions at all levels Operational, tactical or strategic Ready-to-start templates with predefined KPIs Scalable From static, managed reports to highly interactive analysis applications Desktop or web-based Comprehensive tool-set For query design, reporting and analysis Web application design Fast deployment of personalized information Integration into the Enterprise Portal Role and business process specific information User Access: anytime, anywhere Analyze information within a web browser On any device (PC or mobile) SAP AG 2003, mySAP Business Intelligence – Solution overview / 22 Query Design BEx Query Designer Ease-of use via drag & drop Personalized access Comfortable formula editor for calculations One-step web publishing Windows-based component Web interface for intuitive adhoc analysis on the web Only Filter and Column Section in tabular mode SAP AG 2003, mySAP Business Intelligence – Solution overview / 23 One Design Tool - Multi-layered Analysis Options Multiple data sources A unified view from an integrated data basis Different data granularity and aggregation levels Summarized to line item Flexibility in data depth and breadth InfoSets OLTP / External Data Sources SAP AG 2003, mySAP Business Intelligence – Solution overview / 24 BI Suite Business Explorer ODS Object Multiple InfoProvider Data Aggregation InfoCube Reporting and Analysis Share and analyze information via • Web Browser (PC or mobile) • Windows Desktop using MS Excel Analysis on aggregated or transaction level data Packaged Apps Broad range of extendable reporting and analyis templates provided Business aware • Time dependency, realignment • Currency conversion (e.g. different per column) • Versioning, Aggregation rules Intelligent Services • Alerting - Identify and Handle Exceptions, Pro-active notification • Conditions • Data Mining SAP AG 2003, mySAP Business Intelligence – Solution overview / 25 Reporting Tabular Reporting Query with diverse columns in free alignment No distinction between characteristics and key figures Option to switch between tabular and OLAP view Foundation for formatted reporting with Crystal Reports Desktop or web Analyze data from different sources SAP or non-SAP Extendable reporting templates provided with Business Content SAP AG 2003, mySAP Business Intelligence – Solution overview / 26 Reporting - Integration with Crystal Reports Out of the box presentation-quality reporting Reports and documents optimized for printing and sharing Broad range of pre-defined crystal reports: legal, financial, etc SAP and non-SAP data in a single report Seamless portal integration Schedule and view Crystal reports in managed web environment Offline reporting and viewing of reports SAP AG 2003, mySAP Business Intelligence – Solution overview / 27 Interactive Analysis Analyze different aspects of the business Multi-dimensional views Generic navigation and interaction (slice and dice, drill-down, drillthru, pivoting, ...) User access and interaction Web-based Windows-based via Business Explorer Analyzer Hierarchy navigation Global, enterprise-wide use Multi-language, multi-currency Intelligent Services Alerting (traffic lights) Conditions SAP AG 2003, mySAP Business Intelligence – Solution overview / 28 OLAP analysis in MS Excel Integration point for query and web application design Leverage native Excel features (i.e. office integration) Tight integration of web- and MS Excel-based analysis Web-based Reporting & Analysis Ease-of use Access, analyze and share informatione within a web browser Zero Footprint Quick ROI Packaged BI web applications Open Analysis Framework Supporting standards like XML/A and OLE DB for OLAP Alerting Pro-active notification Analytical complexity when needed Ad-hoc query design Full interactivity (filter, drill-down, slice and dice, etc.) SAP AG 2003, mySAP Business Intelligence – Solution overview / 29 Performance Precalculated web applications 1:n Parametrization allows for one query to serve multiple users Geographical analysis Interactive maps Design of BI Web Applications BEx Web Application Designer Offers the ability to create all kinds of analytical Web Applications Build packaged BI Applications Cockpits / Dashboards Wizard-based visualization Online & Offline Scenarios Publishing Device specific output generation iView creation / Portal integration APIs for further web design SAP AG 2003, mySAP Business Intelligence – Solution overview / 30 Web Application Framework BEx Analyzer / Query Designer BEx Web Application Designer Web Browser Web Design Tool (option) BW Server with SAP Web AS OLAP Processor Web Service Charting Engine SAP AG 2003, mySAP Business Intelligence – Solution overview / 31 HTLM Templates InfoProvider Analytical Collaboration Share comment SAP AG 2003, mySAP Business Intelligence – Solution overview / 32 Mobile Intelligence Technology Scenarios BW Web applications are automatically mobile- enabled Mobile Reporting • Device recognition • Timely decisions with real-time data • Wireless connection, no access to a networked computer • Device specific rendering • Device specific navigation One tool serves all scenarios • BEx Web Application Designer Performance • Pre-calculated reports / web applications Synchronization with PDA SAP AG 2003, mySAP Business Intelligence – Solution overview / 33 Offline reporting • Portability • Snapshot of data needed for a specific business situation (i.e at the customer site) Analytic functionality Mobile Intelligence: PDA example PDA specific output HTML with reduced JavaScript for PDA devices Transformation of style sheets into pure HTML for PDA devices Device-specific context menu for PDA devices Navigation and table display SAP AG 2003, mySAP Business Intelligence – Solution overview / 34 Charts Context menu Agenda mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary SAP AG 2003, mySAP Business Intelligence – Solution overview / 35 Enterprise Portal Original Source Applications & – Enterprise Portal Legacy iViews &Systems Unifiers Internet Content & Internet Web Services Data Warehouse Business & DSS Intelligence Unstructured Structured Enterprise Enterprise Portal & Portal Business Solutions Unification Content & Knowledge Documents Management Extracted & Manipulated SAP AG 2003, mySAP Business Intelligence – Solution overview / 36 Information Deployment Seamless Integration of BI Web Applications into the Enterprise Portal Share and analyze business information Analytics in context Collaborative BI Business Partner Customer Citizen Employee Personalized information and decision support for all users SAP AG 2003, mySAP Business Intelligence – Solution overview / 37 Agenda mySAP Business Intelligence Data Warehousing with mySAP BI Business Intelligence Platform Business Intelligence Suite Enterprise Portal Summary SAP AG 2003, mySAP Business Intelligence – Solution overview / 38 BW 3.2 Business Content Add-On: pre-configured information models +11,000 InfoObjects +340 ODS Objects +600 InfoCubes +120 MultiProviders +3,200 Queries +1,900 Workbooks +800 Roles The ideal starting point for custom-built Analytical Applications SAP AG 2003, mySAP Business Intelligence – Solution overview / 39 Analytical Applications SAP AG 2003, mySAP Business Intelligence – Solution overview / 40 Product Roadmap BI Content 3.5.3 Add-On BI Content 3.5.2 Add-On BI Content 3.5.1 Add-On SAP BW 3.5 BI Content 3.2 Add-On BI Content 3.3 Add-On BI Content 3.1 Add-On SAP BW 3.1 Q1/2003 SAP AG 2003, mySAP Business Intelligence – Solution overview / 41 SAP NetWeaver Integration • Web AS 6.40 • SAP EP 6.0 • SAP MDM 3.0 • SAP XI 3.0 • SAP MI 2.5 Q1/2004 BI Content 4.0.1 Add-On SAP BW 4.0 • Enterprise-wide • Real-time data acquisition / analytics • Active BI • Planning infrastructure Q1/2005 mySAP Business Intelligence mySAP Business Intelligence is the first complete and open solution that provides accessibility, collaboration and deployment of relevant, timely and insightful information to anyone, anywhere at anytime to understand, optimize and align their business. SAP AG 2003, mySAP Business Intelligence – Solution overview / 42 mySAP Business Intelligence Solution Business Benefits: Increased Effectiveness of Decision Making Cost Reduction by Reducing Time to Action Optimization of Business Processes Key Advantages: End to End Solution Business focus Open Platform Complemented Through Partners Business Content to Maximize ROI SAP AG 2003, mySAP Business Intelligence – Solution overview / 43 Opinions about mySAP Business Intelligence Questions ???? Comments ???? What’s Next ???? William H. Inmon, „the father of data warehousing“ about mySAP BI: "...No other vendor has the same reach across all the environments in a comprehensive manner. Some vendors have software. Other vendors have hardware. But in terms of forming a complete picture across the entire corporate information factory landscape no other vendor can compete.....“. White paper available at www.billinmon.com SAP AG 2003, mySAP Business Intelligence – Solution overview / 44