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>> Hi everyone. Welcome back from the break. Next I would like to
introduce Dean Brusnighan from the Purdue University. He will
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give us a short update on captioning at Purdue followed by a Q and A
session. Dean, will you press on begin presenter button? Thank you.
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>>DEAN BRUSNIGHAN: Thank you, Soji. Yes. I am Dean Brusnighan from
Purdue and my title is assistive technology specialist and I will be
giving
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an update. And Howard made available to you the opportunity to watch a
recording of my session that was recorded at the Accessing
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Higher Ground Conference last fall and I am going to give an update for
the information there.
I was lucky enough to receive grant funding
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through the information technology vice president to seek ways to get
captioning started on campus. That was meant to be a one year grant
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and again through great opportunities was allowed to extend that to a
second year and that's actually going to run out at the end of June, in
just
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a couple of weeks. So we have made great success, I think.
forward to sharing with you what's happened.
And looking
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The Youtube captioning was one aspect. I am going to pull up my notes
here. Youtube captioning for the Purdue University channel has
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continued over this second year and we did around 200 Youtube videos in
that first year with help from a student employee. And we have now
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doubled that, maybe a little bit more and we've got more than 400 videos
now with captions. We are also pursuing that potential to continue
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providing that service to Purdue's marketing and media group as a cost
recovery since my grant funding will no longer support that. I believe
that
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marketing and media has seen the benefit of providing captioning. So I
am very much looking forward to talking with them to see what they
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might say about continuing that service. Another aspect was commencement
.. commencement captioning. Okay. I am getting a note that says it
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is hard to hear my voice. I will try to speak up.
Okay. I was talking about commencement captioning.
captioning was
Commencement
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something that had not been done before this grant funding started.
has successfully transitioned now to another group on campus who
That
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is providing that captioning, carrying forward the outline and the
methods that we instituted to get that going. So I am very excited.
That is a
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success story I feel that was part of the whole purpose of getting this
grant funding and to get it started so that others could see ways to do
it and
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that wasn't as complicated or as expensive perhaps as they thought.
Another aspect that we
that I covered in my previous presentation was
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Echo 360 captioning. That's our lecture capture system that's on campus
at Purdue. Echo 360 captioning has also been successfully
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transitioned to another unit on campus. Again for select students with
disabilities who need those captions, that's the appropriate solution and
are
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now being provided for those students.
Intercollegiate athletics, okay. I am making adjustments as
suggestions come in to me.
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Okay. Intercollegiate athletics has been very supportive of the
opportunity. Well, as my previous presentation said in my discussions
with
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the athletic department at Purdue there wasn't an opportunity to provide
captioning on a scoreboard in either the football stadium or the
basketball
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stadium so we pursued an innovative use of technology to try to provide
captioning to hand held devices, Smartphones and the like.
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Okay. Athletic department has been very supportive. We went through the
first year's basketball captioning and discovered that.
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Twitter was not an effective method for providing those captions. We
then switched to a tool called Cover It Live which is a free online
tool. But the
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year ago's basketball season ended before we could effectively pursue
whether that was a reasonable solution. Part of the challenge we had
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was in working with deaf and hard of hearing students they did not have
web enabled phones. So the athletic department was willing to
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purchase three iPod touches that we could then loan to students who would
want to use that technology to try it out
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We .. the athletic department made those purchases. We did the background
to get them setup to be used in the Macky arena.
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When we did tesing ourselves we discovered that the iPod touches when new
posts were posted to Cover It Live the posts were received
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on the iPod touches typically in less than five seconds. That was very
exciting. So I was very much looking forward to seeing what responses
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we got from students, faculty and staff, who need to use that system.
Unfortunately, after serveral attempts, numerous attempts,
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to get actual users to come to the games and try out this system, we were
unsuccessful in getting any feedback from
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users who would benefit from those captions.
happened but I am
I don't understand why that
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disappointed. I am still very optimistic about the potential for this
system. I think it has a lot of possibilities but without actual data
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to either support it or to give feedback on what could be improved it is
hard to make a case that relies on actual feedback from users.
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The athletic department has decided not to carry forward that project
right now. But .. I .. based on their success in the past, their support
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of it in the past I think there is potential for it to happen again.
wanted to mention also the Cover It Live tool has a very helpful
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I
interface, it has a tool that allows one to save phrases. So, for
instance, one of the basketball players on Purdue's team last year is
named
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E'Twaun Moore. That's spelled capital 'E,' apostrophe, capital 'T',
'a,' 'u,' 'n'. And so if the game announcer says after
'w,'
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E'Twaun Moore makes a basket: E'Twaun Moore for three, trying to type
that effectively on your own would be a challenge, so the saved
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phrases in Cover It Live make that very simple to just click a button and
have that saved phrase be inserted in to the post. I believe that's all
I had for
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the update at this point. I am available now to take questions if you
have them. And you can post those in the chat window.
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I am waiting for questions. Okay. It appears there may not be any
questions. Angella .. oh, okay.
Here are a couple of questions coming through.
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What devices can you stream it on? Using Cover It Live any device that's
web enabled would have access to go to the
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Cover It Live site and then see the post. Another question: does anyone
on your campus have interest in captioning in the performing arts?
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There is interest. That is not something that my unit has pursued so
far. I believe that interest lies in the disability resource center on
our campus.
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What units did the tasks that I mentioned earlier transition to? For
commencement it is the office of the registrar that is carrying that
forward now.
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And I am thankful to the registrar's office for picking up that task.
And with the Echo 360 that was determined to be an
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accommodation for the student taking the class. So that transition to
disability resource center. Another question is about copyright.
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Let me address Youtube copyright first. That's an issue we haven't had
to address because everything on the Purdue University
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channel has been created by Purdue. So we are the copyright owners.
There isn't a need for us to consider copyright issues in dealing with
that.
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Regarding other videos I have been working with administrative units and
academic units and in those situations yes,
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copyright does become an issue. We are lucky, fortunate to have a
copyright office on our campus with Donna Furlow, our copyright officer,
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she is great to work with. She has made herself available to me and to a
collaboration of myself and those in the disability resource center to
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meet with her to ask questions when we had them. Copyright is a tough
nut to crack. And I am going to leave a lot of that
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discussion for Angie because I think she is
Angie Anderson at the
University of Illinois at Champaign Urbana because I think she has dealt
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with it a lot more than I have. But what I can tell you is there is a
lot to consider, a lot to pay attention to.
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And I am still learning about that. Another question is are we only
captioning videos on an as needed basis
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for students with disabilities? No. We are captioning videos as I said
through Youtube. All of those videos and an unintended benefit of that
we
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discovered is that our undergraduate admissions office links videos from
the Purdue University channel to their website.
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So that by captioning all of the videos on the Purdue channel on Youtube
we unintentionally
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also captioned all of the videos on the undergraduate admissions page.
Very excited about that.
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That's one example of proactively doing captions.
doing captions on campus in other areas,
We are proactively
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but at Purdue like most institutions I suspect this is all decentralized.
And so I don't have control over what videos get captioned across campus.
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My funding was intended to show what steps to take to get captioning
done.
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So that I could then show other people if you want to provide captioning
for Echo 360, for example.
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Here is a way to do it. We have already done it.
continue, this is how easy it can be.
If you want to
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So in that way we were being proactive to show the process so that others
could pick the gauntlet.
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Have we stopped using Echo 360 all together or just not doing captioning
for it? The university continues to use Echo 360 as our
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lecture capture system. As far as I know it has been successful and is
being used for all the recordings that are being done.
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I think the university is happy with the work of Echo 360.
saying is that my office is no
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longer paying for the captioning when that is needed.
question I see is about the
All I am
And the last
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departments that took over the work. I think I have talked about that
commencement captions were taken over by the registrar's office.
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Echo 360 captions have been taken over in student situations in the
disability resource center which in our campus
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is part of the office of the dean of students.
As I heard John say at the end of his session I
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am open to questions. If you would like to e mail me afterwards, feel
free to do that. My e mail I should have put on my
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slide. I apologize. It is dabrus@purdue.edu.
chat window right now. Okay.
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Seeing
oh, there is one more question.
testing that you did with the iPods?
I will put that in to the
What did your team say about
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The team consisted of myself and the student employee and well, the
athletic department.
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When I mentioned it to them, again they were very excited. Their
position and this project was working with an assistant athletic
director.
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Sorry, associate athletic director who was great to work with.
had mentioned it to the
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athletic director. He was very excited about this project.
would be a more effective
And she
He thinks it
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and more cost effective means than providing captions on the ... on a
scoreboard.
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Without data we don't know whether that's true.
has been very pleased with the work of the
But everyone associated
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iPods. I think it would work well.
And the last question I will take is have you had
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any problems with scientific and mathematical characters in captions?
That has not been addressed by my office.
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I understand that that can be an issue. But is not
with the Youtube
videos that we have been captioning, with commencement, with those
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things I have not been involved in working through those issues.
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So thank you all for your questions and your attention.
coming. And now I am going to turn it over to
I appreciate you
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Angella Anderson at the University of Illinois in Champaign Urbana.
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>> ANGELLA ANDERSON: Good afternoon, everyone.
people interested in captioning.
Glad to see so many
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One thing I kind of have an advantage of after watching John and Dean is
that I can sit and take questions,
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take notes on some of the questions on some of the things that they said.
Maybe I can address some of the same issues here at the university.
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A little bit about me, real quick. I am a disability specialist. I am the
accessible media supervisor here at the University of Illinois
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at Urbana Champaign. That means that I am the supervisor of the e-text
office.
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And for 20 years this past ... this year will be 20 years and we have
been captioning for about three now.
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We .. let's see, some of the things that I want to talk about we have
been captioning for three years.
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And we didn't have any grant money such as what Dean has.
talk is going to be a little bit different than what
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Dean and John were talking about.
Our focus, my
Our office is captioning everything.
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We are captioning and we are in the DSS,
are captioning both materials for the
disability services office. We
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classroom for students with disabilities as well as material that is for
departments, for websites.
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Let's see, I am trying to advance the slide here. It is not advancing.
Okay. So trying to remember what I had on my slides.
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Primarily we are using CPC DV which is software for captioning and
exporting time codes.
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We are captioning for priority wise is for students with disabilities
first. Whether that be an online video or that could be
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commercially made video. We are also captioning for departments on
campus that they are putting on websites.
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That would be Youtube which we have done a little bit.
trying to get the word out to faculty
We are still
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and departments. Illinois is just a tad different in that a couple of
years ago Illinois passed a law that all state
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websites have to be accessible which includes the University of Illinois.
And that's for any website that is linked out from our website.
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So say admissions has videos on Youtube, those videos are supposed to be
captioned.
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So what we are finding in our educational kind of efforts in getting
people to understand what our
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responsibilities are is that the media producers on campus are onboard
with this 100 percent.
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They understand the issues. We are finding more resistance from faculty
and from some
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departments because they don't see the value.
of do an educational
So at that point we kind
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piece, such as John does and we explain that it is good for students with
English as a second language.
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It is searchable. You know, and it is sometimes it would be nice to say
that, you know, it is the right thing to do.
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You should do it because, you know, it makes them feel good.
making it accessible.
They are
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There are some faculty, I will be honest, that we need that stick and we
need to sometimes I have had to,
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you know, pull out the IITAA which is what our Illinois law is as well as
ADA.
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There have been a couple of faculty that have gotten us in to trouble.
It came very close to an
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OCR complaint because they refused to work with us on having their videos
captioned.
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On our campus for both textbooks and videos we seem to have a mentality
issue on our campus
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that they don't need to or want to plan ahead. And when you're
captioning, if you are already captioning you know it takes some time to
get
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everyone taken care of. There is a lot of copyright issues.
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You know, so there are a lot of issues out there that faculty are going
to have to plan ahead. They don't like it.
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But they are going to have to start getting in to that area as we have
had to explain to some departments if OCR,
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you know, comes to town for a complaint, they are not going to look at an
individual department's
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budget if they, the department says well, we can't afford to pay to have
this captioned. They are not going to look at the individual office.
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They are not going to look at the tiny little, you know, department on
campus. They are going to look at the university's assets as a whole.
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And even though the University of Illinois is probably, the state of
Illinois is probably the only state that is as bad off financially as
California
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that's not going to get us out of hot water if a student were to file a
complaint.
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So, we're working on ... a couple of years ago, you know, we've been
starting to caption. We have two computer setups with CPC.
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The normal process is that I will e mail faculty as soon as we know of a
student with a disability in a class.
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We e mail them. And ask them to identify videos that they are going to
be using because the
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copyright issue is probably the most difficult part of this whole process
as well as, you know, gaining a transcript.
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The average amount of time to produce a transcript if it is by a live
person for an hour long video it could be six to eight hours.
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So that's where a lot of the money issues come from.
how am I going to pay for this.
People stress over
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We are planning to give people several options on how they can get their
captioning done,
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because obviously the DSS office, we are not going to be able to handle
the entire load of video that's going on on campus.
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There is a massive amount of video going on and being produced here.
There is no way we can handle it.
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Right now I have a full time person and it is me who is supervising both
e text and captioning. I am bouncing back and forth.
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Anne is doing 40 hours a week plus. We are both, you know, working 60
hours a week doing captioning and other things.
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So it is a strain on our resources. Campus has,
finally realized that we need some help.
our college has
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So they are looking at that.
We also put together a group of people across campus.
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We have put together a group consisting of faculty, media producers.
have a person in the CIO's office as well as
We
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someone in public affairs and we have put together a multi
accessibility policy for the entire campus
media
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that will encompass anything that is considered multimedia.
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It has been vetted by several groups. The library was a big stakeholder
in this because obviously the library has 35,000 videos.
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And then they kind of freaked when they saw the policy and they thought
they had to go back and caption 35,000 videos but that's not really the
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case. We also have we have had the faculty Senate, two groups and the
faculty Senate look at it, our A & S Deans, we have not had any major
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problems. The major problem that most people have come up with have been
related to money,
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which, you know, in essence it is kind of like what John had said. That,
you know, it is wherever departments can find the money to pay for it.
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Because realistically most of, you know, every campus and every
department should be setting aside money from the get go to pay for
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accessibility. And our campus has not necessarily been doing that.
they are going to have to look at that.
So
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They are going to have to reallocate some money and they are going to
have to look at how they are spending money, but part of this policy as
well as
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the policy statement we are hoping that the chancellor, will get a
meeting with the chancellor this summer and he and the provost will sign
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off on it and give it its blessing. And then it will go into the campus
administrative manual and then there will be some
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educational pieces to it. OEOA has signed off on it and they're going to
help us with some education pieces for faculty and staff.
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But we're also going to add two other pieces to that that we are working
on it currently and I'm hoping .. we should have those done by the
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preconference in November at Accessing Higher Ground. So I'll be able to
share all of that information with the
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participants at the preconference. One piece is a standards and
guidelines, which will specify how the captioning should look.
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We are following pretty strict guidelines with our captioning including
the ums and the ahhs and the stutters when someone is speaking.
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So as and I say 'um' I start doing it myself. So we follow very strict
guidelines as to how our captioning should look.
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You don't want six lines of captioning. You don't want it to go over a
certain number of characters and that kind of thing.
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So there will be a standards so that if people on campus and there are
some people on campus doing their own captioning so that we will all have
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captioning that looks the same. We are not going to have one department
out there doing captioning where the lines are
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broken up in weird places.
And, you know, they will all be very similar captioning.
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The other piece is going to be how do you get this captioning done.
you want to do it on your own in your department or a
If
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faculty person wants to do it we are going to give them the tools so that
they can learn how to do their own captioning.
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We will provide the captioning key is online. Anybody can download it. It
has guidelines as to what your captioning should look like.
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What to do with numbers, what to do with foreign language, what to do
with music.
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What ... you know, all these scenerios, you can look it up and it will
tell you uexactly how to do that.
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If people want to outsource to automatic sync to do their captioning
we'll give them that information.
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If they want to have disability services do it we'll be happy to do it.
For the past 3 years we have
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not been charging anyone because we kind of wanted to get the word out
that this is what is necessary.
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But we have been killed with video the last year or so. Last year we did
84 hours, video hours of captioning. That's two of us.
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This past year ending about a week ago is when I did my annual report.
We did 160 video hours worth of captioning.
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So that kind of tells you once you start doing this, how fast this is
going to grow. Once the word gets out
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people are just going to be beating down your door.
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One of the things -- our biggest probably user of captioning services has
been continuing ed, the online courses.
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That department has decided from the get go and they are the only one on
campus so far -- is that they are going to make every
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single online class accessible from development.
providing alt text and
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online materials, they are captioning everything.
biggest users for captioning right now.
So that means they are
So they have been our
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However they have hired their own transcriptionist to do the transcripts.
So then they send us the video and the
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Word document transcripts and then we set it up
send them back the xml file.
and timecode it and
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And then they will marry those two online for the course.
asked about the web
CPC. That is the software
The -- someone
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program that we are using for our captioning and time coding. It's a -there are different versions of CPC. There is one for the
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PC and one for the MAC. And we currently own
A question came up
2 for PC and 1 for MAC.
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previously about math and science. We found that the PC version didn't
support Greek letters very
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well when captioning. We just finished doing 130 chemistry videos. So we
purchased the Mac version and
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Anne single handedly did all of those videos with the Mac and so we -that's worked really well to do the math and science with the
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Mac version. Another question was does your office charge for
captioning. Up until now, no. We will be
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charging starting in the fall.
to be. One of the things as I
I do not know what those rates are going
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said was going to go in to this policy is how departments can get their
transcripts done. If you hire a student worker for $8 an
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hour that's much cheaper than having us do the captioning or have us do
the transcript. We have contracted with a
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medical transcription service that's local.
different rate than some of
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the groups that John is working with.
charge everybody on a line basis.
And they're charging at a
They are charging us and they
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So they are charging per line of text and it is a 64 character line. And
-- or maybe 64 lines and on
on a page and they are charging 13 and a
half
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cents a line. And they charged us 14 and a half cents a line for the
chemistry video because it is technical.
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So it has been -- I sat here while John was talking and calculated. So
for an hour long video and, of course, that could be dependent on how
fast
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someone speaks, if someone talks really fast, you could get more lines on
a page.
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If somebody talks really slow, or there is, you know, non -- there's
things being shown and there is no
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picture or no audio, that obviously is going to matter as well.
a little bit fudgy maybe.
So it is
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But they have worked out very well. They don't charge us extra for rush
jobs. We just send them a MP3 file.
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We load it to an FTP and we normally will have these back in not much
more than 24, 48 hours at the most.
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We have sent them, you know, a lot of videos. We had these 135 chemistry
videos that we just
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you know, nailed their FTP site with and they turned them around in a
really quick amount of time.
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There's a question about if the chemistry videos were done on a Mac, do
the videos have to be viewed on a
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Mac and that answer -- these were not. It's going to depend on the
format I think. We have only had one issue with a
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MacIntosh where a faculty person was embedding powerpoint into -- or he
was embedding videos in to his powerpoints and we
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had a lot of problems with that.
consulted with some other
We never did quite figure that out.
We
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people and I wasn't -- we couldn't find an answer with how to do that.
We told the faculty person he just needed to click out of his
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powerpoint presentation and open another window to show the captions with
the video. He didn't like that very much.
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But that's what we came up with. His videos were captioned.
needed to do that. So you are just
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exporting an XML file with most of these videos.
translates to either PC or Mac.
So he
And -- so the XML file
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And another question was about how does the
our lines per page rate
equate to an hour? I looked up a transcript that was an hour long
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video. I am assuming it was mostly text.
It had 838 lines to the video.
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It was an alumi video that our college had done talking to alums about
their work and their job expereinces.
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And that came up to $113 for a transcript. So what we are planning to do
is charge departments an hourly rate for our
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time to set up the text in to CPC and do the time coding and then
checking to make sure that
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everything is appropriate and we will just charge them exactly what it
cost for the transcript.
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And we haven't had anyone blink at that. Given them kind of a ballpark
idea of what we're thinking about charging.
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But it doesn't look like I'm going to have much say in how much we
charge. It looks like it is going back to the college and they have
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kind of taken it out of our hands to make sure that there is appropriate
cost recovery.
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There is a lot of internal issues going on here with that.
what we are looking at right now.
But that's
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And again if a department wants to go to automatic sync or one of the
other out -- you know outside the university
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sources for captioning, that's certainly, you know, up to them and
they're more than willing -- more than happy to do that.
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A -- there's a couple of other questions about captioning in a translated
language other than English.
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CPC can do that. We haven't had to do that yet.
understanding that it will do foreign languages.
But it is my
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What about the reverse process, foreign language to English?
case where we probably go to a department if it was say
That's a
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Spanish, if one of my student workers who does e-text, sometimes we flip
flop people back and forth if we need them.
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So if I don't have someone in Spanish, who is fluent in Spanish I would
probably go to that department and we would hire
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someone to do a transcript for us, you know, to go back and forth.
my understanding that CPC does handle, you know, dual languages.
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The captioning key is on line.
is at the DMCP website and I
It is
It is anybody can take a look at it.
It
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can post the link for that when we do the question and answer session.
It will take me a second to
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find the exact link. But I think if you Google "captioning key" it
should come right up.
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There's also another key that has to do with audio description which is
something that we are also quickly moving towards.
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One of the things when we present, Liam Moran is a staff member here on
campus. He is with the digital media group in the
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college of liberal arts and sciences. He has developed a Flash player
that will handle both captioning and audio description.
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But it is in a very, very innovative method that he handles that.
am very excited. We are going to roll that out here soon.
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So I
He made a couple of tweaks to it. I am hoping
I can't say very much
about that because I am hoping that you will come to
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Accessing Higher Ground and see our preconference.
about can we share our policy on multimedia.
There was a question
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I can most certainly do that. The policy is written.
blessed yet. So it is kind of in a draft mode,
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but I believe that I can go ahead and share that.
going to see any more revisions
It hasn't been
I don't think it is
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because we are just trying to get a meeting set up with the chancellor
and the provost for them to take a look at it.
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And then there is a note from John about JW FLV player can support
described videos.
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Yes, it can but not in the same way that ours will. So ours is -- is
going to be a little bit different.
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And once those other pieces of our policy are completed, our website is
in the process of being -- our entire DSS
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website is going under some revision. Those will be posted on the
website as well as information for um -- as well as
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information for, you know -- for faculty.
So real quick I want to touch on copyright because I know that this
is a big issue.
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We do try to contact everyone on cam... you know,
video. If a faculty person brings me a DVD or a
everyone who has a
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VHS tape still and ask it to be captioned because they have a deaf
student in their class, the first
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thing that we are going to look at is that VHS, and I can hear that some
of you are going to laugh in a minute.
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Some of those -- we -- you cannot caption a bootlegged video.
have had faculty bring in a VHS tape and say it is not
And we
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bootlegged. I videotaped -- I taped this off my TV. That's the
definition of bootlegged. You cannot videotape,
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you cannot copy that. So the reason we have to get copyright permission
is .. not necessarily because you are
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captioning the video but because you're making a derivative -- you're
making a copy of their video in order to caption it.
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So you have to get permission to make a copy of that video.
are easier to get ahold of than others
Some people
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depending upon what -- you know, who the person is, what kind of video it
is. Youtube, we had some instances where we -- it's obvious that the
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video that's posted on Youtube is not owned by the person who posted it.
You know, John Smith posts, you know, "The Office,"
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a video or clip from "The Office" and the faculty person is going to show
it in class.
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We've gone to NBC or whoever owns that copyright and then next thing you
know that video has been removed from Youtube for copyright
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infringement. So that's happened a couple of times.
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Our library has been extremely helpful to us.
person needs a video, say any type of video,
If we find that a faculty
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if it is not owned by our library, the library will purchase it. If it
is purchased captioned, if they can purchase it captioned it is all well
and good.
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Faculty just orders it like they would any other video.
available captioned, the library will send it to us.
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And we will get copyright permission.
give back to the library.
The video is not
And then we will caption it and
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One of the things with copyright is -- I have been told by Gaeir Dietrich
out in California. She's at the High Tech Training Center Unit.
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Is where I have learned a lot of my copyright information from, I have
picked her brain pretty seriously a couple of
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times about copyright, but we are not supposed to hand back the faculty
both copies of that video. They have only paid for one copy.
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So you are supposed to keep their original video and give them back the
captioned version. They have paid for one.
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They are entitled to one. They are not entitled to two. So that has
been something that we have had to share with her faculty as well.
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So I mean there is a lot of copyright problems we have run in to. We have
stumbled upon an office here on campus we
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didn't know was existent on campus who actually handles copyright.
years I have been told I don't have a copyright
For
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person on campus. It turns out that we have several. So they are working
with us to try to work out some of these squirrely kind of issues that
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we've had with copyright. We've had copyright owners ask for the XML
files.
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The only reason they would want an XML file is if they plan to use your
work to caption videos and to sell it and make money.
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So what we've been told is that that's not legal.
money to make money.
They can't use state
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So those folks that we are dealing with on campus are looking in to that
issue and whether -- because some people are saying well,
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contingent upon us giving you permission to caption you have to give us
the XML. So the lawyers are looking at that issue.
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What may end up happening from what I am hearing is that they may go back
to the copyright holder and say,
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okay you can have this XML file or you can have a captioned copy of the
video but you need to reimburse us for the cost of us captioning it.
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So, I'm not sure how that's going to shake out yet.
at that.
We are still looking
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So I have got a question about why faculty is resistant if you are doing
all the work.
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Because faculty have to start thinking about their classes several weeks
ahead of time.
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As it is with books if any of you guys deal with e text I have been e
mailing people for weeks saying we need your book
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identification or we need to know if you are going to show videos and,
you know, they are very resistant to start
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working on their class material or trying to choose videos this early in
the process. But we are captioning for,
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you know, five or six students right now for coursework material and
they're first priority of everything that we have going on.
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The online folks, we have been able to handle most of their material in a
timely manner but there have been a couple of times where they have had
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to hang out and wait a few extra days because we have had student issues,
you know student videos that we have had to caption.
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So they just don't like thinking about, you know, choosing their material
this early and then we ask them to prioritize it.
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I have had faculty come over with a box full of 20 VHS tapes and they
want to dump it and say here you go.
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And then when I say well, can you prioritize these for me, I need to know
which ones you are going to show in class first
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because we need to get these in the queue with ten other videos that we
have to have done.
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So I want to make sure we are doing the first ones that you need first.
And they're just like well, I don't
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know. I don't know. I can't think about that right now.
going to have to think about that or you are
Well, you are
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going to get the wrong video at the beginning of the semester.
been a rocky and challenging road so far.
So it has
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There is another question about do we give the faculty member the
captioned copy. Yes, we give the faculty member the captioned copy.
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We keep the uncaptioned copy after we get copyright approval from the
holder.
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We are working on an issue right now, Karen just asked a question about
what do we do if we can't get permission from the copyright holder.
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There is some differing opinions about whether due diligence falls in to
this or not. Originally some folks told me if we
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showed due diligence which you can take to mean that you have tried to
get captioning permission two or three times,
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if they don't respond, then you are free to go and do whatever you want.
Our lawyers on campus have told us that's not necessarily the case.
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So that can be handled in a couple of different ways.
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I know California, their policies say, California community colleges say
that if they don't get permission they tell the
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faculty they can't show the video. We haven't gone that far yet.
Probably the most interesting comment I have
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made to faculty if they don't get permission, or they don't want to have
their video captioned, I tell them okay,
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equal access, you turn off your sound for everybody.
going to have this captioned or we don't have
If you are not
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time, you don't want to deal with us, turn the sound off for everyone.
That's equal access.
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You know, if you continue to want to show the video.
the a -- we are working on a policy right now or a
So we -- let's see,
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process right now where our digital media folks, the people that Liam
works with they are the ones
they have a hosting server that
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runs Ensemble. And we're hoping that for those videos that we don't get
permission for, we are going to host those videos on their server.
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Faculty will get a link to show that video one time in class captioned
and we remove the link so the faculty does not -- they don't get a
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copy of that video. So that's going to help us. We don't like handing
videos over to faculty and say will you please return this at the end of
the
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semester and then we never get it back. So, I am hoping that will solve
our problem for those folks
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who bring us videos at the last minute and we don't have time to get
permission by the time they going to show it in the class.
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Another question is -- "the average turnaround time for a video getting
captioned" -- and that's going to depend on how long it is and
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it's going to depend on how long, you know, how long between [the] time
that we get it and it is being shown.
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I can honestly tell you that Anne and I have taken videos home on a
regular basis lately because it is just the two of us.
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I have been up, I hate to say this, I have been up until midnight several
nights working on videos for our students because,
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you know, the students need it. We are hoping we should get some more
help. The college is planning on making Anne permanent full time,
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and then I think they are going to give me another full time person just
for captioning.
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Um, but we have turned videos around, if they are a short video, and
we're doing the transcript ourselves,
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we can even -- we've been known to turn a video around in an hour, two at
the very most.
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Kind of depends on how long it is and what kind of format they need and
that kind of thing.
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Very good question from Texas A&M. I wanted to touch on this as well.
The letter that we send to copyright,
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we have found that in our discussions, we have finally got smart. We
pulled together all of the people on campus who are dealing with media.
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So there is now a center for multimedia excellence on campus.
four pillars to that.
There are
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One is archival issues because there are people who are dealing with
archival and one of them is accessibility.
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One is copyright. I am on the accessibility and the copyright. Um, we - [laughing] -- Kathleen, you are funny. We have finally pulled
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together some folks with copyright and we have found that the office of
continuing ed, the online people are sending a letter.
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We have a letter that we took from another university. We have other
folks, the library is sending out and asking for copyright.
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There are people on campus who are asking for copyright or they are
getting licensing rights but yet the library doesn't know about this.
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It has been licensed to the whole campus, but this faculty person is the
only one who knows about it and he is the one who is holding the video.
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So we are trying to merge all of these. We are trying to get one
standard letter that will work for all of us
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because the goal is for anyone who is on campus and is getting licensing
rights, if they are asking for copyright permission,
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that captioning and audio description will be folded in to that letter.
So that even though we don't need to caption a
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video today for a class, maybe we will in six months but we won't have to
go back and get a separate permission for
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captioning, that captioning will be included in the original permission.
And that's says something else, that once we
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come up with a definite letter I am hoping that will be done by November
as well, we have a lot of stuff to get done.
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I am hoping that I can share all of this information at the preconference
in November.
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Kathleen asks about repetitive motion injuries. Well, I have had carpal
tunnel surgery and I have arthritis in my thumb.
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So that's another reason why we need some serious help around here.
don't know where we are on time,
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Soji. I know I have a lot
I had a lot to talk about.
there is any other questions or how much longer
I don't know if
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before you want to open it up to everybody. So let me know.
any other questions, let me know.
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I
If there is
I am trying to go through my notes here to see what John and Dean talked
about. We are also captioning for
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the big scoreboard at the football game.
So we are captioning for those.
They do like 30 second videos.
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I know that there has been some discussion about the realtime announcing,
whether there is going to be a board with captioning but that won't fall
to us.
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We just do the post production captioning.
office.
The CART comes from another
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The four pillars of the media group, I was hoping you wouldn't ask me
that because I can't remember them off the top of my
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head. I know one is archiving, I know one is accessibility one is
copyright and I cannot for the life of me remember the fourth one,
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but Bamby, if you send me your e mail or post it in the chat I can find
that link and send it to you.
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The copyright process for library videos is another question that came
up. The library, we will get copyright permission
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for -- we will get copyright for library videos, but it is a little bit
different in that the library states
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upfront that both videos will be packaged together and circulated
together because they didn't want to deal with
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trying to determine whether the person wants the captioned version or the
uncaptioned version.
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When you go in to the library site it says that the video is captioned,
but there is no way to select if you want the
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captioned version or the uncaptioned version.
packaged together.
So both videos are
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And they are, you know, the person they can use whichever one when they
receive them. I don't know if that answers your question or not.
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If it doesn't let me know and I will try to get a little bit better
answer there for you.
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And I can post at the end if we get a lot -- if we get many more
questions about the multimedia excellence,
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I can just send Howard the link for that as well and he can just post
that at the end of the notes for my presentation if we get any more of
those.
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Otherwise I can go ahead and e mail that out.
Let's see,
That's not a problem.
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so our priorities for captioning is first the students with disabilities.
And then public facing videos which is what you would call, you know, the
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videos on people's websites. We have had to caption a video on a faculty
person's blog. We have had to do some kind of strange things.
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01:00:18,233 --> 01:00:25,966
So if you have questions for John or Dean as well, please go ahead and
send them.
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01:00:25,966 --> 01:00:40,466
And Karen says no, well, faculty are going to be responsible for
copyright if it is their own video, if they are showing it in class.
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One of the questions that came up was if you -- if I don't have a student
in my class with a disability, do I have to have my material captioned?
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Or if it is on compass or blackboard or a learning management, a course
management system.
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01:00:58,933 --> 01:01:11,566
Right now the Illinois Information Technology Assistance Act, which is
IITAA -- for those of us in Illinois. If it is on the course management
website
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01:01:11,566 --> 01:01:16,666
and you do not have a student with a disability, you do not have to have
it captioned.
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01:01:16,666 --> 01:01:23,632
However, that doesn't mean that if a student signs up for class, the
first day of class, that faculty person
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01:01:23,633 --> 01:01:32,133
had better have a really good plan on how to get that captioned in a
short amount of time or they are looking at, you know, the
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01:01:32,133 --> 01:01:38,733
possibility of a complaint.
So we are really striving hard to get faculty to think about
universal design
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01:01:38,733 --> 01:01:45,366
when they are designing these classes.
ed, is a model for the rest of
Our online, you know continuing
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01:01:45,366 --> 01:01:55,066
campus. I am really hoping that other people will look at what they are
doing and use them to see that this is really not that hard.
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01:01:55,066 --> 01:02:03,799
That's part of our goal, too, is educational policy, educational piece
to get people to realize that it is not as hard as they think it is.
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The plan, Karen, is for I think faculty to handle copyright for videos
that they plan to show in class
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01:02:17,066 --> 01:02:22,432
or if they post it on their website and they do not have a student with a
disability.
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01:02:22,433 --> 01:02:29,466
Right now we are only handling copyright for those videos that are for a
student with a disability.
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01:02:29,466 --> 01:02:36,932
Continuing ed has their own copyright person and she is managing
copyright permissions, not only
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01:02:36,933 --> 01:02:49,266
for the videos for OCE but also other still videos.
with still videos in an atmospheric science class.
They have issues
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01:02:49,266 --> 01:02:58,666
Over a hundred videos, or a hundred pictures, that they are getting
copyright for. So one more question and I am going to turn this over to
John
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because there was a question for him. Kathleen asked if you ever had to
caption a screen cast. I am not sure if you are talking about like a
screen
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capture, lecture capture. We have done lecture captures.
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We did that for chemistry class. They had three lectures a week for a
semester and I had two students who had
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experience with chemistry and microbiology who did it pretty much full
time the whole semester.
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Those folks in that department, their media people were responsible for
sending us videos and we sent them back XMLs.
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That was prior to us having the medical transcription service on board.
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So now that we have them I think we would go with them because the videos
would be turned around much quicker that way.
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Because we want to provide the access to our students as quickly as
possible.
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So there is a question for John here. So I am going to turn it over to
John so he can answer that question about cost for
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01:04:00,500 --> 01:04:12,300
setting up their Stanford system. John.
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>> JOHN FOLIOT: Hi Angie and thanks. Made you laugh. So the question
of cost for the system we have actually had two runs at it.
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So all in right now I would say we probably have spent in the
neighborhood of $35 to, less than $40,000. Probably about $36, $37,000.
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01:04:41,166 --> 01:04:50,866
The initial cost was to buy the Docsoft appliance which I believe runs in
or around the $20,000 mark. Something like that.
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01:04:50,866 --> 01:05:01,032
>> John Foliot: And then the rest was based, spent on the customization
that we required in terms of the business logic and what not.
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>> John Foliot: That also includes the costs of purchasing, we upgraded
our server last summer.
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So the most CPU intensive part of the system right now was the -- the
service that we provide where we do the Codec conversion.
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01:05:16,500 --> 01:05:24,866
And we are using FFmpeg to do that which is a really powerful tool but it
requires a fair amount of CPU horsepower to do that.
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The original server we are using for that conversion and also some of the
other business logic is a gently reconditioned
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01:05:33,933 --> 01:05:42,566
server that we had acquired. And when we saw that we were in fact
getting some uptake and people were taking advantage of the system we
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01:05:42,566 --> 01:05:50,432
went back and we upgraded that server, too.
money upgrading that server as well.
Sean spent a fair amount of
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01:05:50,433 --> 01:05:59,566
It has now got four dual core processors in it.
processing fairly quickly as far as the Codec
And so we can do the
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01:05:59,566 --> 01:06:05,499
conversion. So I would say at this point in time I don't think we spent
more than about $40,000.
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Which on one hand is a lot of money but on the other hand is not that
much considering that it is a service or a system that we have opened up
on
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campus to literally anybody on campus. Anybody that has a stanford.dot
edu e mail address is eligible to take advantage of the system.
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01:06:20,566 --> 01:06:28,566
Angella is asking if there are maintenance costs per year.
a maintenance contract with Docsoft.
412
Yes, we have
01:06:28,566 --> 01:06:36,032
I don't recall what that is. I don't think it was that expensive. It was
really reasonable.
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01:06:36,033 --> 01:06:47,699
And, you know, working with Docsoft I have to say they were very
responsive to our inquiries and working with us to do the customization.
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01:06:47,700 --> 01:06:56,533
You know, they listened carefully and they put their lead engineer on the
job with us. And so I would give them a thumbs up.
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01:06:56,533 --> 01:07:03,299
I mean I know the purpose of this webinar is not to be endorsing venders
but I would say to anybody who hasn't talked to Docsoft
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that they are very easy to work with. They get it.
and requirements of educational institutions.
They get the needs
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And so they are worth talking to. Another question was do I have a
feeling as to how many videos that people are needing to fix after the
files
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come back. It really depends on who is actually submitting the videos.
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01:07:25,366 --> 01:07:38,632
We have one user who is extremely picky about having the captioning
completely synced with the actual audio on, on screen.
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And we have tried to explain to them that there are times when it is
actually better for the caption to fall slightly out of sync,
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01:07:47,233 --> 01:07:54,266
especially when you have a lot of rapid fire speaking back and forth
between multiple
speakers. If you flash that text on screen in too
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01:07:54,266 --> 01:08:00,232
short of a time period nobody can read it.
to be sort of an
And so sometimes there needs
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asynchronous delivery of the text with the speech.
other's don't.
Some people get that,
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And so, but that's really a question of education. By and large the
satisfactions have been very high, and I don't know of
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01:08:14,266 --> 01:08:22,932
anybody that has had to do a lot of significant tweaking. Certainly not
for the timing. It has been more spelling of family names and that
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01:08:22,933 --> 01:08:36,833
kind of an issue. I just want to remind all of the attendees on the
webinar that you can pose a question to myself or Angella or
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01:08:36,833 --> 01:09:04,999
Dean. I mean it is kind of open question time at this point.
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01:09:05,000 --> 01:09:15,333
So maybe Howard, this would be a good time for you to say a few words
because it doesn't look like we have any more questions.
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>> HOWARD KRAMER: Okay. Well, we have been running for awhile.
are actually reaching the point where we are originally
So we
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01:09:23,500 --> 01:09:30,166
supposed to close at 1:15. Let me just conclude by thanking everybody
who attended and
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01:09:30,166 --> 01:09:39,599
especially thanking our speakers, John, Dean and Angella.
have posted it a few times in chat
I think we
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01:09:39,600 --> 01:09:48,600
but I wanted to mention that this -- the original
prerecorded material plus this material has been recorded today
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01:09:48,600 --> 01:09:55,266
and it will be available for at least up to a year, maybe beyond that but
we know for at least a year it will be available.
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01:09:55,266 --> 01:10:04,432
And we will get these sessions up as soon as we get those captioned which
shouldn't take too long since we had a transcript
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01:10:04,433 --> 01:10:14,133
created as we did the session. Also I wanted to remind people I will
post all the resources that people had
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01:10:14,133 --> 01:10:22,233
mentioned that they would add including e mail addresses and I will put
this on the participant resource page,
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01:10:22,233 --> 01:10:31,499
that's the e mail -- that's the URL that I sent out to everyone.
I will continue to post material on that page.
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01:10:31,500 --> 01:10:39,600
And finally I -- we would love to hear your evaluation.
this is the first time we have did this and we
And so
Like we said
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01:10:39,600 --> 01:10:47,566
want to hear what you thought worked, what didn't, what topics to do in
the future. And I will send out an evaluation to you
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01:10:47,566 --> 01:11:00,699
electronically by tomorrow. So I want to thank everyone again and I will
conclude it at this point. Thank you.