SHALANDA E. RAYNOR
Fredericksburg, VA 22407 | (540) 845-7493 | shalanda.raynor@yahoo.com
Date of Availability: January, 2016
SUMMARY OF QUALIFICATIONS
Proven leader and multi-task-oriented executive manager with over 23 years of combined expertise in management,
human capital management, career development, workforce planning, and organizational development. Experienced
in human-capital issues and data analysis techniques. Excellent interpersonal skills.
Progressively responsible experience in:
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Negotiation
Employee Relations
Leadership Development
Instructing and Public Speaking
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Strategic Thinking
Staff/Talent Acquisition
Organizational Leadership
Writing & Editing
Active Secret Clearance
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Talent Management
Data Analysis
Analytical Skills
Organizational Design and
Development
PROFESSIONAL EXPERIENCE
UNITED STATES MARINE CORPS
VISUAL INFORMATION MANAGER
QUANTICO, VA
11/2012-PRESENT
Directly supervised trained, lead, mentored and coordinated the talent management of over 40 personnel by
drafting reports, official correspondence, budgets, and personnel estimates for the organization.
Implemented and executed instruction, supervision and evaluation by overseeing career development,
workforce planning, and organizational development and advising section supervisors on production, work
flow, and organizational challenges.
Prioritized annual training which resulted in 64% of personnel exceeding all required training requirements.
Contributed as a member of the Combined Marine Corps Birthday Ball Committee which had an $800.00
account balance. Led six fund raising events; raising nearly $12,000 in one month.
Acted as subject matter expert for human capital related issues and served as key contributor for activities.
Provided situational analysis involving complex employee relations matters to determine appropriate
corrective action by developing and proposing courses of action to resolve problems based on knowledge
and interpretation of administrative law, regulations, policies, and judgement.
Provided data-supported recommendations aimed at improving organization productivity and quality.
Resolved wide range of customer problems, applying diplomacy and assertiveness to: personnel actions,
salary and payment problems, management decisions, and cultural communication barriers.
Supervised the personnel office operations. Reviewed personnel files, performance appraisals, updated
training records and applied regression analysis to ensure most effective tools were used to interpret data
and provide meaningful analysis.
S.E. Raynor
EQUAL OPPORTUNITY ADVISOR
QUANTICO, VA
12/2008– 11/20012
Authored numerous written communications to include decision papers, information papers, emails,
sufficiency reviews, memoranda, reports and documents relating to complaints, program policy, and
regulations utilizing Microsoft Excel and PowerPoint.
Provided policy interpretations of discriminatory issues raised in complaints, assisted in the formulation of
legal arguments in support of complaint decisions.
Supervisor for all Military Equal Opportunity matters providing assistance, and strategic guidance to 65
Marine Corps Equal Opportunity Representatives (EORs) encompassing 52 formal learning canters, over
7,000 permanent personnel, and 2, 1000 students located across the Corps.
Managed and reviewed over one-hundred formal complaints and reports of investigation of discrimination
to include sexual harassment and decided if they should be accepted for investigation and wrote final
decisions.
Principle supervisor to installation and tenant commanders on equal opportunity, diversity, and inclusion
related matters including metrics, data analysis, complaint processing, and trend analysis.
Analysed program operations, identified and reported trends, determined solutions, made viable
recommendations. Implemented strategies to positively influence the workforce, achieve organizational
objectives, correct or streamline activities, and promote improvements in programs, policies, methods,
procedures, systems, and techniques.
Performed advanced analysis aligned with business performance to produce actionable insights, and
presented knowledge of data analysis techniques into a coherent framework to afford senior leaders the
opportunity to make informed decisions.
Conducted initial inquires during interview with the aggrieved person for purposes of assessing the claim (s)
and basis raised by the potential complainant and for clarification of jurisdictional questions.
Facilitated town hall and execution of command climate survey for over 300 civilian and military personnel
to diagnose organizational climates.
Utilized creative and innovative organizational solutions such as facilitating agendas for Leadership
Symposiums for over 3,000 personnel from over 20 organizations on EO procedures and proactive
leadership by applying expertise in dealing with matters of self-awareness including group development,
socialization, perceptions, and diversity; oral communications; social dynamics, and sexual harassment.
Coordinated, developed, and facilitated Equal Opportunity (EO) training to approximately 300 newly
appointed executives (military and civilian) and commanders. This training focused on policy, roles, and
tasks for establishing and maintaining appropriate organizational climates and complaint processing.
Provide technical instruction to 4 military learning canters creating curriculum to ensure entry-level training
on EO conform to established policy.
Supervised and collaborated with management and senior leadership to develop, implement, and execute
service wide strategies.
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S.E. Raynor
Co-Mediated in an Alternate Dispute Resolution (ADR) process at Washington Nay Yard for DoN.
Implemented negotiated agreements, providing supervisors and managers with interpretation of provisions
as they apply to component practices, as well as, individual incidents as a member of the Mediator Program
in the Department of the Navy’s (DON) Workplace Alternative Dispute Resolution (ADR) Program serving
as a mediator.
Presented a broad range of information to employees on their rights, benefits, and obligations to assist them
in taking action or making decisions by briefing over 223 military members and their families on EO
procedures.
Lead EO training for over 922 personnel. This training focused on policy, roles, and tasks for establishing
and maintaining appropriate organizational climates and complaint processing for over 130 different
commands.
Lead client interactions in support of project delivery and special projects by conducting EO training and
inspections of subordinate EO programs and provided assistance to over 75 Equal Opportunity
representatives on reporting requirements, command statistics, and EO training.
Education Services Specialist
Iwakuni, Japan
06/2006-09/2009
Trained supervisors and managers by providing individualized career academic development advisement to
military personnel of all ranks, their dependents, and other eligible civilian personnel pursuing higher
education.
Lead client interactions in support of project delivery and special projects by conducting briefings for over
1800 permanently assigned personnel on the opportunities available to pursue their college level educational
goals.
Counseled over 5,590 Marines, Sailors, and civilian personnel, and conducted over 50 briefs on the
opportunities available to pursue higher educational goals.
Counseled and enrolled a total of 1,243 personnel in 1,831 college courses at a cost of $970,147. Assisted in
college enrollments totaling over 491 Marines and Sailors in 1149 college courses at a military tuition
assistance cost of $594, 452.
Uniform Victim Advocate
Iwakuni, Japan
06/2006-09/2009
Provided information, guidance and support to victims and responded to incidents of domestic violence or
sexual assault 24/7.
Provided on-call services for the military and civilian citizens of (MCAS), Iwakuni Japan by responding to
crime scenes, police stations, or other designated areas by serving as an informed source of support to the
victim during the immediate crisis and worked closely with various community organizations and services.
Served as liaison between victim and service providers and provided support through initial/ongoing
investigation and court proceedings.
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S.E. Raynor
Conducted annual sexual assault training and pre-deployment sexual assault briefs for commands (UVA)
and provided victim support until able to conduct a warm hand off to an Installation Victim Advocate.
Facilitated monthly case status updates and explained DoD's Confidentiality Policy and reporting options.
Provided essential support and care to the victim to include providing non-clinical information on available
options and resources to assist the victim in making informed decisions as they progress through resolution
and healing.
Drill Instructor
Parris Island, SC/Quantico, VA
02/1998-01/2006
Scheduled the annual training for more than 150 permanent personnel, ensuring proper documentation was
completed and increased enrollment by 15%.
Utilized organizational design and development experience to effectively and accurately manage the
training records of over 145 Marines in the organization by coordinating with higher headquarters and
agencies outside the organization.
Consistently ensured that all required rosters submitted to higher headquarters were completed in a timely
and accurate manner.
Participated in the training of, over 500, Marine recruits in the execution of daily training schedule,
administration and evaluation of recruits.
Supported and participated in marketing activities and capability briefings, focused on strategic human
capital management.
EDUCATION
STRAYER UNIVERSITY
MASTER OF SCIENCE HUMAN RESOURCES MANAGEMENT
CONCENTRATION IN ORGANIZATIONAL AND HUMAN RESOURCE DEVELOPMENT
FREDERICKSBURG, VA
2013
UNIVERSITY OF MARY WASHINGTON
BACHELOR OF LIBERAL STUDIES PSYCHOLOGY
FREDERICKSBURG, VA
2010
SPECIFIC JOB RELATED TRAINING
EEO Mediation Course (40 hours)
Mediation Refresher Training (16 hours)
Special Emphasis Program Manager’s Course
Barrier Analysis
Equal Employment Opportunity Basic Counsellor
Program
Certified Counsellor for Commonwealth of VA
Equal Employment Opportunity Manager’s
Seminar
Equal Opportunity Advisor Career Development
Course
Tier I & Tier II Mediation Training (40 hours)
Project Management, Installation Performance
and Learning Alignment Team
Lean Six Sigma, Green Belt (40 hours)
Lean Six Sigma, White Belt (4 hours)
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