LYNN SCHLEBECKER PRESTON 23751 Mariner Drive, Unit 178, Dana Point, CA 92629; cell phone (949) 887-6807; lynn.preston@octsdesign.com www.linkedin.com/in/lynnpreston OFFICE SKILLS: Typing speed of 70 words per minute. Data Entry Numeric: 9,836 Data Entry Alphanumeric: 10,320. Meetings: scheduling, agenda and minutes preparation. Business analysis, research and technical writing. Legal, medical and software terminology. Accounting: invoice payment, billing resolution assistance, reconciliation of client accounts and transactional experience; QuickBooks accounting experience; corporate accounting systems experience; and 12 semester units of college Accounting. Expertise in Microsoft Office, with current tests for Excel, Word, PowerPoint, Outlook, and Access on self-designed, professional Website, http://www.prestonofficesolutions.com. Answering multiple telephone lines. Dictaphone transcription. EDUCATION: Brigham Young University, Provo, Utah A.A. Degree in General Studies with Business Concentration B.S. Degree in Business Administration, California State University, Fresno General Business Concentration with emphasis in Accounting and Information Technology Magna Cum Laude, G.P.A. 3.77 out of 4.0 Worked as a tutor at C.S.U., Fresno in English grammar for the English Department, business statistics and computer programming. 2000–Completed two classes: “Designing and Implementing a Database Design on Microsoft SQL Server” and “Designing and Implementing Web Solutions with Microsoft Visual InterDev”. In 2000, received a job as an Online Banking Web Analyst, after using classroom skills to write an original database-driven online Web application using Visual InterDev, Visual Basic Script, HTML and Active Server Pages. Learning Tree International, Irvine, CA 2005–Company paid for Visual Basic for Applications training which was used to code in Visual Basic for Applications. 2006–Received certificate for completing the Advanced Excel Training Course at: New Horizons Learning Center, Anaheim, CA May, 2010- Completed 21 semester units: Beginning and Advanced courses in QuickBooks, Adobe Flash, Flash Hacks and Photoshop; MySQL Database, PHP Server Side Script, JavaScript, and CSS (Cascading Style Sheets). May, 2014- Completed 3 semester units: Web Development: JavaScript, Frameworks jQuery, AJAX, JSON. G.P.A. 4.0 out of 4.0; Saddleback College, Mission Viejo, CA COMMUNITY SERVICE: Dana Hills High School GradNite Committee Member: Treasurer using QuickBooks and Online Database Administrator using PHP and MySQL. Secretary for a YMCA after-school daycare program’s parents’ group in Laguna Niguel, CA. Volunteer assistant teacher at Little Friends Learning Center. Timekeeper/referee for YMCA Youth Basketball. Recreation leader at Hy-Lond Convalescent Hospital. As portrayed originally in http://www.riddles.com and now in my own Website, http://www.free-vocab-puzzles.com, creator and developer of a new type of vocabulary-building crossword puzzle for SAT/ACT vocabulary exam preparation. Created a graphic design of former, best-selling "As I Grow" poster by famed author Helene Rothschild to be distributed to charity. ACHIEVEMENTS: Dean‘s Academic scholarship to B.Y.U.; Scored in top 1% of students entering B.Y.U. in vocabulary skills on ACT; One of 25 women in the United States selected for officer program in U.S. Naval Supply Corps for the year; table tennis singles medallist in the Corporate Olympics, Anaheim; Trumpet player in U.S. Naval O.C.S. Band and in a multiple award-winning high school Stage Band; #2 Varsity Tennis singles in high school; and Student Body President in junior high school. International travel in England, Germany, Kuwait, Canada and Mexico. PC WEEK magazine asked to quote me for my applications development work using DbPublisher desktop-publishing software for my employer, Rykoff-Sexton, Inc. Planned and ran tennis tournament for Jacobs Engineering Group company picnic. MILITARY: U.S. Naval Officer Candidate School, Newport, Rhode Island. In the Supply Corps. EXPERIENCE: 09/08– Current ORANGE COUNTY TECHNOLOGY SOLUTIONS, Dana Point, CA at http://www.octsdesign.com Accounting Bookkeeper/Online Database Administrator/Website Designer & Developer/Technical Writer: Webmaster, coder, photographer, graphic artist and technical writer at http://www.BrandUSpiritwear.com. Using QuickBooks to manage all business accounting. Participated in the development of multiple websites for client companies, including the Bad To The Bone BBQ store, 2011-2012 Taste Of Dana, and Laguna Niguel Lake (http://lagunaniguellake.com), and including extensive work with eCommerce. Wrote code for websites in HTML, CSS, PHP, javascript, jQuery, and Wordpress, including social network integration. Worked with Bootstrap 3.x for 2- and 3-column layouts. Performed graphic design functions using Photoshop and Illustrator in support of customer websites. Deployed content and updates using content management systems. Responsible for personalizing the large cloud-based eCommerce platform http://branduspiritwear.com for individual eCommerce customers using HTML, CSS, PHP, MySQL and Photoshop. Worked as a MySQL Database Administrator and PHP Developer for the 2011-2012 Dana Hills Gradnite site. 10/14– Current SADDLEBACK COLLEGE of South Orange County Community College District (SOCCC), Mission Viejo, CA Saddleback College Information Management Center Lab Assistant : One lab assistant for approximately 50 computers (position formerly filled by professors). Assisting students who use the IMC (Information Management Center) Computer Lab, BGS 248, to access Blackboard, MySite and their college emails and to conduct research and write up homework assignments. To help students with their computer logon and provide general computer applications and printing help. 03/09 RICOH BUSINESS SOLUTIONS, 1123 Warner Avenue, Tustin, CA Visual Basic for Applications (VBA) Programmer in Excel for Accounts Receivable Billing: (Temporary position through an agency for 3/09.) Successfully completed a 30-day contract working full-time directly for the Senior Manager of Business Operations for Ricoh Americas Corporation, the copier company from Japan. Programmed in VBA for Excel and created Excel formulas to run the billing system for invoicing the City of Los Angeles, encompassing over a thousand copier leases in government offices in Los Angeles County. Produced approximately 5,000 invoices and recorded them, from up to six months back-dated, to bring Ricoh up-to-date to the current month. Used Lotus Notes software for email. 08/08 THE NIELSEN COMPANY, 31910 Del Obispo St., San Juan Capistrano, CA Research Interviewer: (Temporary position through an agency for 8/08.) In preparation for the semi-annual Action Sports Retailer (ASR) Trade Show in San Diego, CA: conducted phone research and performed marketing and customer service tasks for ASR clients all over the U.S.A. and Canada. 10/03– 05/08 UNITED AGRICULTURAL BENEFIT TRUST at UNITED AGRIBUSINESS LEAGUE, 54 Corporate Park, Irvine, CA Accounting Clerk and Administrative Assistant for this health insurance company (http://www.uabt.org): (Temporary position through an agency 10/21/2003, went permanent on 2/4/2004.) Wrote SQL statements in queries of the AS400 system for billing data. Created an accounts receivable cycle flow diagram which is still used by the company’s Marketing Department. Programmed in Visual Basic for Applications to create Excel macros that reduced the account reconciliation time to about 20% of what was required in the past. Formatted an Excel template for electronic account reconciliations, for loading the macro results of processed billing accounting data. Trained in accounts payable duties. Among the Billing Department staff, received top marks from the clients, resulting from the company’s Customer Service department surveys. Received positive written reviews from the Billing Department Supervisor. Posted and reconciled the largest client accounts, for thousands of medically-insured members. Wrote business email messages in Outlook; designed and ran accounting reports; faxed letters and telephoned: to request client information and handle customer requests regarding their accounts receivables and employee and/or dependent(s)’s medical insurance eligibility. Interfaced daily with the company’s Claims Department, Customer Service Department, and Underwriting Department. Received six incoming phone lines in the front office, screening calls for the CEO and company legal counsel. 07/03– 09/03 CHICAGO TITLE INSURANCE COMPANY, 16969 Von Karman Ave., Irvine, CA; https://www.ctic.com Escrow Processor (front-end) for Residential Refinancing: (Temporary position through an agency.) In the top-performing 4-person escrow unit at this large Irvine facility of the #1 title insurer in the U.S.A. Opened escrow and title orders, prepared escrow instructions and amendments to them, issued quitclaim deeds, ordered payoff/demand statements, processed mail and filed. Introduced verifying our clients' residential property addresses initially with usps.com to save company title searching time down the line. Provided customer service to mortgage brokers, lenders and borrowers. Trained co-workers in Excel. Helped to create an Excel spreadsheet to manage our largest client's orders. Assisted in streamlining the escrow and title order processing method for rush jobs by innovating with a parallel method of processing instead of sequential, enabling a significantly faster turnaround time for our clients in receiving escrow instructions. Eliminated the slow handwritten order input from our largest client into a far faster and easier for the client, computer-driven format. 07/02– 06/03 Prepared our Laguna Niguel home for sale and then sold it. Stay-at-home mother for two sons. Manage household. 06/02 SIMS LAW FIRM, 620 Newport Center Dr. #900, Newport Beach, CA Legal Word Processor: (Temporary position through an agency.) Using a dictaphone, transcribed legal documents using word processing software. Edited for English grammar, spelling and usage. 10/01– 04/02 09/01 COUNTY OF ORANGE, FINANCIALS UNIT, ACCOUNTING DEPARTMENT, Orange, CA Information Processing Technician and Accounting Clerk: (Temporary position through an agency.) Paid lawyers’ invoices and helped to resolve billing issues on the AS400 computer. Redesigned the method of entering data in the spreadsheet to save half the keystrokes. Using MS Word, assisted collection officers in the preparation of Petition Modifications for the Superior Court; with the manager, redesigned this workflow to make it faster, more accurate, cost-effective and complete. Documented and implemented these new procedures. Trained others in software packages and offered technical advice, as necessary. Additional duties included: Answering the telephone and emails in MS Outlook. Maintaining personal and financial databases on the AS400 computer of Orange County clients. Processing Juvenile Court case files, including photocopying sections, for examination by collection officers. Organizing and updating Orange County client financial files in two rooms filled with file cabinets. Sorting Employment Development Department forms for Orange County clients in delinquency. ACCELL PROPERTY MANAGEMENT, 23046 Ave De La Carlota #700, Laguna Hills, CA Word Processor: (Temporary position through an agency.) Using a dictaphone, transcribed and edited minutes in MS Word for meetings of boards of directors for various homeowner associations in South Orange County. Edited for English grammar, spelling and usage. Answered the telephone. 06/01– 08/01 COUNTY OF ORANGE, JOHN WAYNE AIRPORT, Santa Ana, CA Database Developer/Administrator, Administrative Assistant and Office Receptionist in Landside Operations: (Temporary position through an agency.) Responsible for organizing and updating files for 162 airport ground transportation providers through extensive telephone calls to all major local hotels, limousine services, door-to-door shuttles, and their insurance representatives. After completion of this task, computerized this information: 1) Used MS Excel to track insurance brokers and agencies. 2) Used an MS Access database system for tracking ground transportation permits and performed database user training, system refining, and documenting in MS Word and MS PowerPoint. Developed an MS Access database work-around to use with MS Word for sending out correspondence. Met with Information Systems Department to ensure a smooth transition. Photocopied, faxed, distributed and filed documents. Also worked at the front desk: answering multiple phone lines, scheduling meeting rooms and serving as a receptionist to the airport public. Trained others in software packages and offered technical advice, as necessary. 10/00 – 03/01 PACIFIC NORTHWEST BANK, Oak Harbor, Whidbey Island, WA http://www.pnwbank.com/ Online Banking Web Analyst and Administrative Assistant: (Temporary position through an agency.) Answered telephone and emails. Photocopied, faxed, distributed and filed documents. Performed data entry of de-linking transactions for inactive online banking customers. In MS PowerPoint, created online banking Website diagrams for senior management. In MS Excel, redesigned a form for tracking online banking Website changes throughout the corporation. Edited the entire content of the online banking Website. Due to a merger, redesigned online banking customer interactive application formats for loans. Trained others in software packages and offered technical advice, as necessary. Launching New Online Business Banking Product, “Business Express”: In MS Word, wrote detailed minutes of weekly meetings. In MS Excel, under the direction of vice president superior, redesigned and maintained the Business Express project management schedule spreadsheet. In MS PowerPoint, redesigned the online banking Website diagram flow to allow for the new product. Achieved faster server response times from the vendor of online business banking through personal networking with another vendor client bank. “Price shopped” competitor banks through telephone calls and online banking verification. With vice president superior and Marketing vice president, helped develop pricing for online consumer and business banking, in meetings and by writing analytical research reports. Researched and documented in MS Word: 1) compatibility between QuickBooks and Business Express product, 2) Open Financial Exchange, and 3) Automated Clearing House transactions. Special Projects: Researched and wrote an analytical report advocating the dismantling of the bank’s virtual online branch encompassing all of the United States; top management then implemented it. Successfully lead effort, through technical research and meeting participation, to enhance security for online banking. Conceived of and constructed an MS PowerPoint demonstration for the online banking Website, for the “Corporate Express,” pc-based online business-banking product. Compiled and rewrote the company’s security policy on the online banking Website. Monitored technical performance level of software development for the vendor of the front-end of online banking. Documented in MS Word, using Microsoft Visual Basic Script code for Active Server Pages, how the vendor could improve functionality. 01/00 – 09/00 Student Retraining in Up-To-Date Business Information Technology, Laguna Niguel, CA: January 20, 2000: Attended E-Commerce session at Microsoft TechNet Briefing, Pasadena Convention Center. March 15, 2000: Through self-training, prepared for and took Microsoft 70-176 Exam, Designing and Implementing Desktop Applications with Visual Basic 6.0. Scored 100% on part of the exam. March 16, 2000: Prepared for Microsoft 70-029 Exam, Designing and Implementing a Database Design on Microsoft SQL Server 7.0. 8-week class at Learning Tree University, Irvine, CA. Received a grade of "A". July 11, 2000: Prepared for Microsoft 70-152 Exam, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. 8-week class at Learning Tree University, Irvine, CA. Received a grade of "A". July, 2000: Working alone built a Web application using Active Server Pages (ASP), Visual InterDev 6.0, HTML, DHTML and connected to a Microsoft Access Database using ActiveX Data Objects (ADO). Also used Microsoft Office 2000 PowerPoint, Excel and Word in Web application. URL: http://family.domaindlx.com/recreation. Spring, 2000: As part of a team, built a Web application using HTML, JavaScript, Java applets, and CGI script. 01/99 – 12/99 MARCONI SERVICES (formerly Systems Management Specialists, Inc. (SMS)), Brea, CA Y2K-Tester and Administrative Assistant: (Temporary position through an agency.) Attended meetings; answered telephone and emails; photocopied, faxed and filed documents; and ordered supplies for computer and documentation. For office laser printer: changed cartridge and scheduled maintenance. Supported supervisor and business information technology staff with special projects in Microsoft Excel. With a team, completed all Y2K IBM mainframe batch testing for RAINBIRD SPRINKLER MANUFACTURING, INC.; WHEREHOUSE ENTERTAINMENT, INC.; and SABRELINER CORP. In Microsoft Access, Excel, and Word: analyzed and documented all Y2K-testing results. Performed computer operations in a secured computer room in conjunction with commands I issued on my PC. MS Access database I created was included on company intranet. 11/98 – 01/99 WYNN OIL, 1050 W 5th St., Azusa, CA; http://wynnsusa.com/ Administrative Assistant and Legal Researcher: (Temporary position through an agency.) Performed legal research for the C.E.O. throughout the entire company. 07/94 – 10/98 Stay-At-Home Mother to Two Sons, Temple City, CA: Managed and organized the household while raising our two sons, infant and toddler, while my husband worked long hours outside the home. Planned and participated in social activities with other stay-at-home mothers and their children. Perused daily The Wall Street Journal and trade journals such as Computerworld magazine. Professional computer software tutor for high school students. Increased expertise in Microsoft Office Professional software, including Access database and Visual Basic for Applications. Active member in Database Programming Special Interest Group in Pasadena IBM PC Users' Group. Designed and coded home management software tools. Analyzed each activity of raising children in a home as “a profession”. 12/89 – 06/94 RYKOFF-SEXTON, INC., Los Angeles, CA (Currently U. S. FOODSERVICE, La Mirada, CA) PC Programmer/Analyst, Desktop Publisher and Technical Writer: Reported to the company controller and supported other executives. Automated, wrote and produced the company sales books for 9 branches, encompassing the entire Western U.S. 1,000 users of these sales books, including approximately 66 buyers and hundreds of sales personnel. More than 100,000 records to be maintained as sales book administrator. Automation: Working alone from the beginning of the project: performed all system and database analysis, design, development, coding, testing, documenting, refining and maintaining the automatic sales book system in MS Access, dBase IV, and DbPublisher desktop-publishing software. Writing and Production: The main technical writer for the content of the sales books. Handled telephone communication with buyers, salespeople, corporate product-line managers, and outside manufacturers---to clarify and validate what should be in the sales books. Supervised two PC operators. For office laser printer: maintained it, changed cartridge, and ordered new supplies. Special Projects: In MS Access database, tracked the entire Rykoff-Sexton, Inc. sales force in the U.S.A. and Mexico. Successfully lead the effort to merge the IBM mainframe price file and the IBM PC sales books text file data to print the sales book price pages with subheadings and in sales book order for all 9 Western branches. For corporate purchasing of produce: in spreadsheets, reported booking positions and price comparisons; and in dBase IV, the codes on the cans. Analyzed the cost of reprinting the sales books for varying levels of price changes. In MS Access database, created reports comparing the 9 branches for sales of self-manufactured and other categories of products, ran pricing comparison analyses between branches, and ran gross profit analyses by buyer and vendor. For the Personnel Dept., wrote the database system for random drug testing of company truck drivers. 03/89 – 11/89 ENTERTAINMENT PARTNERS (formerly IDC SERVICES), Burbank, CA; http://entertainmentpartners.com/ Business Information Services Programmer/Analyst: Analyzed all edits and processing through the database extract program of all online input fields to a nightly batch payroll system for entertainment industry union workers. Documented the batch payroll calculations in detail for vacation, holiday, "holiday not worked", and union benefits, such as pension. Helped design and code Hours-To-Gross payroll system front-end. 10/87 – 03/89 KWIKSET CORPORATION, A DIVISION OF BLACK & DECKER, Anaheim, CA Business Information Services Programmer/Analyst and Technical Writer: Wrote the Information Systems Department Manual, providing an overview of the software and hardware environment and detailing programming and operations procedures and forms. Provided salesperson support over the telephone for both usage of the GRID PC in the field and the software. Performed analysis, new programming and coding maintenance on: Online Sale Order Entry, Payroll, Personnel, Finished Goods Inventory, A/R, A/P, Sales, Billing, Price, Customer, Shippers-In-Transit, Freight Routing, and Carrier Maintenance computer system applications. 07/84 – 09/87 JACOBS ENGINEERING GROUP, INC. (JEG),1111 South Arroyo Parkway, Pasadena, CA Business Information Services Programmer/Analyst and Technical Writer: Interfaced with JEG Accounting, Payroll, Human Resources and other Information Technology Departments across the country: answering questions and solving production problems by telephone or through written correspondence. Documented the systems responsible for, and provided booklets to management, data processing, and accounting. Documented in-house Management Information Systems Department standards. Performed analysis, new coding and programming maintenance on: JEG Group Project Accounting Reporting System, Staff Payroll Labor System, MSA ALLTAX2 Software Package, Print Reproduction System, JEG Online Human Resources System, Sub-Ledger Accounting System, Uniform Computer Billing System, MSA Staff Payroll System, JEG Craft Payroll System, and Accounts Payable System. 01/84 – 03/84 COMMERCIAL MANUFACTURING, 2432 S Railroad Ave., Fresno, CA Executive Administrative Assistant: (Temporary position through an agency.) Handled six telephone lines, with factory and office paging ability; performed receptionist duties; composed and edited correspondence; sent Telex messages; used the Dictaphone; filed; invoiced; typed shipping papers; maintained sales and manufacturing order backlogs; and prepared sales material for price quotes. Redesigned workflow of job with approval of company president. Helped the sales manager organize his office and procedures.