Opponent Testimony on HB 227 Before the House of Representatives Government Oversight and Reform Committee By Nancy Brown January Chairman Representative Brown, Vice Chairman Representative Blessing, Ranking Minority Member Representative Clyde and members of the committee, my name is Nancy Brown. I will testify today to provide opposition testimony on HB227 My experience in the salon and school business has spanned 5 decades. I have taught the Cosmetology Program in both Vocational Education and Private Schools in Ohio. I founded Ladies and Gentlemen Salon in 1975. My husband Ed Brown and I became business partners in 1987. Currently we own 3 salons with locations in Mentor, Legacy Village in Beachwood, and Chicago, Illinois. In 1997 we opened a school for Cosmetology in Mentor Ohio, in 2006 a school in Rocky River, Ohio and in 2013 we purchased an existing school in Austintown, Ohio. We employ 300 employees our student population at any given time is about 300.I have provided written information on our community service involvement, our awards etc. to further establish our credibility as I realize the necessity of the committee having that information. I am speaking today about the HB227 because I have real concerns about the outcome that passing this bill may have on the future of the graduates of our Ohio schools and the financial sustainability of the Salons in Ohio. Ohio has one of the most effective Cosmetology Boards in the country. I have firsthand knowledge because we own a salon in Chicago Illinois. There is no practical testing just written. The salons are never inspected and anyone can work there shampooing etc. as long as a licensed person is with them. However that is never monitored. As school owners since 1997; we serve on an Advisory Board which consists of 62 Private Cosmetology School across the country. We meet and participate on calls monthly. So we have the unique opportunity to converse about our respective State Boards we always feel the Ohio State Board is far superior. The proponents of the HB227 argue that Ohio is the only State Board that includes a Managers License which require 300 additional hours for a total of 1800. What they do not say is that 6 states have basic Cosmetology at 2000 or more hours. Idaho- 2000 Wyoming 2000 Iowa- 2100 Nebraska 2100 South Dakota -2100 Oregon with 2300 Colorado 1800 Kentucky 1800 Hawaii 1800 West Virginia 1800 While Ohio Licensure includes Men’s cutting and Relaxation Massage in the 1500 hour basic program and !800 hour additional managers program The other states that offer more hours are also require an additional 1500 Barber License and a 600 hour Massage License. The elimination of the Managers License would affect the schools that offer it in a negative way. The Managers Program and the State Board Managers test that follows is the only qualifier currently in place for the advancement beyond basic skills. This 300 hour Program and test is the only requirement in place for a student that seeks a career as an Instructor of Cosmetology, Esthetics, or Nails. The necessity of having a more in depth understanding of all of the areas required for Public Health and Safety, as well as the practice needed to teach this will not happen without these additional hours. Cosmetology services while creating a beautiful end result are achieved by using hot tools and caustic chemicals, razor sharp implements. If the Instructor is not advanced in their own skills and knowledge how can they teach others. The 1500 hours have been challenged by many who say the Career Tech Students can graduate in 1000 hours. The truth about the comparison between the two is apples to oranges. As a former teacher of Cosmetology on the Vocational level I have experience. The vocational student attends school is some cases less than 3 hours a day, they are between 15-17 years old in most cases and many schools exist in rural areas and they are unable to practice on clients. Most of their work is on mannequins. They are quite simply still children teachers in this program need skills to consult with the parents. Many students do not take the test at the end of the program. This is not meant to demean the vocational student in any way. Even though we have a school we continue to hire from our vocational schools in our area. However they are less practiced they may score well on paper but need a great deal of additional coaching because an unpracticed unskilled hand cause a great deal of harm. The adult contingent that the private schools educate are in many cases career change students, or students having gone to college for 2 or more years that simply wanted to work in a service, artistic, fashion centered environment. But they do in many cases want to become Instructors. The additional 300 hours in the managers program set them on a different path and give the student the opportunity not only to learn what they should not do but practice the skills so injuries do not occur. The arguments comparing the hours of medical procedures like an EMT, or someone using harsh chemicals in farming are not even close to what we need to learn about disease and contagions. Our industry is misunderstood and our hands on education is much undervalued by those who think severe harm cannot befall the public if the flat iron of 450 degrees to create lovely smooth hair but is held at close proximity to the face is held in an unskilled unpracticed hand. No amount of study can minimize that danger only practice under a Qualified Instructor. If the student wishes to become a teacher as some students aspire to do, the Managers Program provides another level of learning about the industry. The Managers Program offers the necessary managing skills, advanced skills in technical, business and personal development training at a higher level. As outlined in Revised Code 4731.13 It is also the first step required toward acquiring a license to teach. In our school if the student passes both basic and managers tests after they receive their license they become eligible to enroll as an apprentice instructor. To complete that requires 1000 hours of hands on training in the school reported to state board. We provide the teacher training in theory and practical and compensate them as they learn. This program has allowed us to develop teachers that are consistent in their knowledge and training especially on State Board Rules and Laws. The concerns regarding the proposed changes in HB227 to shrink the current managers program to 100 hours of advanced would be a negative outcome for the graduates. Less opportunities for those who do want to become teachers. As recent graduates they know the curriculum. The more recently it was learned is better retained, and taught. I became an apprentice teacher right after my licensure in 1966. If I had not had this experience I may have chosen another career How would it impact the salon if there were no manager’s license? Graduates need to have a working knowledge of how the salon business operates. We conduct advisory boards meetings on a regular basis with salon owners who hire our students. The feedback they give us on the difference in a student that has completed the managers program has been noticed and all positive. I have included their comments in the packet. We began as a small salon with three people now we have 300. We began with a school with 11 students now we have over 250. As large business like the proponents of this bill we are already have a level of accountability does not occur with many salons in Ohio. Most salons 33% operate with an average of 10-15 people. They are owned by a hair dresser and quite frankly cannot afford an individual with an MBA to manage their salon. Salons operate to serve the hours that their guests are available. A salon owner cannot be there all the time and has to be sure they have someone that would make good choices with regard services being performed, sanitary practices, advice on new techniques etc. . This I believe was the intended purpose of Managers License. Business decisions for would be made by ownership and safety and customer care service related decisions handled by a Manager’s Licensed employee. Another point raised is the advanced training taught at the Managers level. The school is better equipped to train than most salons. Schools have presentation equipment and trained teachers. In many cases in a salon it is the owner and even online the salon education programs can be very expensive. $200-500 a month for salon access for their stylists is an average. In salon trainers can charge as much as several thousand a day. The managers program as the State Board guidelines required offered advanced training in technical services for hair and spa, a class in creating a business plan, salon tours to gain business knowledge, and most importantly a teacher just dedicated to teaching the program. The idea of Managers Programs being chosen strictly to make money due to financial aid and use years. As a school we must comply with decisions made by the Department of Education and to be clear they are the only ones that decide on the span of time it takes to educate a Cosmetology student. If it spans one or two use years. We are also prevented from advising a student to not take all the financial aid they can get even if we believe they are over borrowing. The Department of Education does not allow us to dissuade them. The further reaching truth about the school vs the salon for advanced training is; the better prepared a student is by the time they graduate, the less money the salon needs to spend training them. The stylist and the salon owner are then the real beneficiaries of the 300 additional hours in the Managers Program. If all schools do not view this program as important they may choose not to teach it but why must we all lower the bar in an industry by all accounts set to grow by 14% in the next 3 years. In a day when education costs are soaring we are held accountable like no other industry for a program that can promise a job a year after graduation. I hope I have been able to provide a different slant on what really goes on we are hands on in our business my reason for providing this testimony is not for my agenda it is for the many people whom I have seen benefit from the way the State of Ohio stands head and shoulders above other states in integrity and ethics in the Cosmetology, Managers, Esthetics, Nail and Natural Stylists Programs. Thank you for allowing me to share my opinion.