November 20, 2014 Effective Incentive Planning Quick History of VisionLink Founded in 1996 6 consultants with over 140 years experience 450 Clients in over 40 states and Canada Focus: compensation management that drives growth “VisionLink” = rewards alignment between shareholders and employees 2 Four Most Desired Aspects of a Job Compelling Future Positive Work Environment Opportunities for Personal and Professional Growth Meaningful Financial Rewards 3 Salaries Competitive with market standards? In compliance with FLSA guidelines? Managed within a flexible but effective structure? Performance Incentives Tied to productivity gains? Clear, achievable and meaningful? Self-financing? An Aligned Compensation Strategy Sales Incentives Nonqualified Retirement Plans Qualified Retirement Plans Executive Benefit Plans Challenging yet achievable? Reinforcing the right behaviors? Differentiating your offering? Salary Growth Incentives Performance Incentives Sales Incentives Core Growth Health & Incentives Welfare Plans Linked to a compelling future? Supporting an ownership mentality? Securing premier talent? Core Benefits Responsive to today’s employee marketplace? Allocating resources where most needed? Evaluated to eliminate unnecessary expense? Executive Benefits Flexible enough to address varying circumstances? Communicating a unique relationship? Reducing employee tax expense? Qualified Retirement Plans Giving employees an opportunity to optimize retirement values? Operated with comprehensive fiduciary accountability? Avoiding conflicts and minimizing expenses? Nonqualified Retirement Plans Optimizing tax-deferral opportunities? Aligning long-term interests of employees with shareholders? Structured to receive best possible P&L impact? 4 What returns are we looking for from our compensation investment? Premier talent magnet Quality retention High productivity 5 Bonus Plan Types Executive/management incentive plan Gain sharing plan Team based plan Project based bonuses Retention bonuses Hiring bonuses 6 What’s the purpose of your bonus plan? Motivate people? Share profits? Keep up with market standards? Change Behavior? Attraction and retention? 7 Imagine…you call me one year from now. “Craig, that plan VisionLink helped us build is having a tremendous impact. Just wanted to thank you. 8 My follow up question “What are you observing?” 9 What I’d hope to hear Sharper execution 2. Unified vision 3. Higher productivity (i.e., profits) 1. 10 Where do the first two come from? Sharper execution 2. Unified vision 1. Clarity Believability Meaning 11 CEO Employee Clarity These are the specific results that create enough value to generate bonuses. This is how your plan works. I understand what results we’re seeking. I see how I can contribute. I understand how the plan works. 12 CEO Employee Believability Here are the results we’re expecting. Here’s how we plan to get there. Here’s why we’re confident these results are achievable. I understand the results. I understand what has to happen to achieve them. I believe we can do it. 13 CEO Employee Meaning Here’s how much you should expect to receive if we hit our minimum, expected and superior result levels. Each of those amounts is fair for the results achieved. I’m enthused and grateful to be a part of this plan. 14 Where does the third one come from? 3. Higher productivity (i.e., profits) Alignment between job duties and organizational goals Individual involvement (faster, easier, cheaper, bigger) Meaningful value 15 Let’s discuss terms Short-term Incentive Plan Bonus Incentive Plan Value Sharing Plan 16 A Value Sharing Plan… …doesn’t try to “change behavior” …doesn’t try to motivate …makes a statement about: how the organization creates value how associates can contribute to that creation how the organization shares the value employees help create 17 An effective value sharing plan… Is tied to specific performance criteria Is announced as early in the year as possible Allows for some degree (15-25%) of subjectivity 18 Two structural approaches to Value Sharing Plans Both approaches seek alignment with critical profitability and growth goals Profit Based Allocation Target Award (“percent of salary plan”) 19 Profit Based Allocation Target Award (PBA) (TA) A percentage of annual profits awarded to employees Employees assigned a “targeted” incentive value – often based on a percentage of salary The award amount is divided among employees based on a pre-determined formula Achievement of award is tied to multiple specific measurements or “metrics.” Metrics can vary person to person. Paid at year-end Typically paid at year end, but may be quarterly. 20 Profit Based Allocation (PBA) Focus Solely annual profits Value May be open-ended Design Relatively simple Essential Strong Performance Management System 21 Target Award Focus May include company, dept, team & individual metrics Value Typically capped Design Can run from basic to complex Essential Selecting the right metrics 22 VisionLink has developed a system of combining the best of both approaches while eliminating most of the problems. Allows the company to set a minimum financial threshold for the year. 2. This threshold must be met before the funding of any awards. 3. A percentage of profits in excess of the threshold will be credited to the pool 4. Values will be expressed to employees as a percentage of salary 1. 23 6 Step Process 2 Each level is determined based on a forecasted profit value (e.g., $1,500,000, $2,000,000, $2,500,000) 1 Three performance levels are selected at the beginning of the year (BOY) - Base, Target and Superior 3 4 The Pool is allocated to employees by tier or individually (e.g., 40% to tier 1, 30% to tier 2, 30% to tier 3) A percentage of profits above a minimum threshold is predetermined to be set aside for employees - this is the Pool (e.g., 15% above $1,500,000) 5 6 Actual value at end-of-year will be a factor of (a) final profit result, (b) dept results, and (c) individual employee performance The value is converted to a percentage of salary when expressed to employees (e.g., "at Target your award would be 10% of your salary" ) 24 Pool Funding and Allocation Thresholds as % of PreBonus OP Threshold $ 0.0% 75.0% 1,500,000 100.0% 2,000,000 125.0% 2,500,000 150.0% 3,000,000 Incremental Increase ($) in Threshold 1,500,000 500,000 500,000 500,000 Cumulative ($) Threshold 1,500,000 2,000,000 2,500,000 3,000,000 Incremental Incremental Credit (%) at Credit ($) at Threshold Threshold 0.0% 12.5% 187,500 22.5% 112,500 27.5% 137,500 25.0% 125,000 Total Credit ($) at Threshold 187,500 300,000 437,500 562,500 Pool Allocation Tier 1 2 3 Allocation 50.0% 30.0% 20.0% $ Amt @ Test $ Amt @ Base 191,250 62,500 114,750 37,500 76,500 25,000 $ Amt @ Target 150,000 90,000 60,000 $ Amt @ Superior 218,750 131,250 87,500 EE Allocation PS PS PS 25 Matrix Approach Two (or more) performance measures are linked together The measures may be competing Highest payout follows successful maximization of both factors 26 Indicators What specific and measurable indicators will best reflect the improvements desired? 27 Indicators Identify the indicators that will be used to measure performance in each area For example: Company—Revenue Growth and Net Margin 28 Company Performance Matrix Revenue Growth 10.2% 100% 120% 140% 160% 200% 9.4% 75% 100% 120% 140% 160% 8.5% 60% 75% 100% 120% 140% 7.7% 45% 60% 75% 100% 120% 6.8% 30% 45% 60% 75% 100% 13.0% 15.0% 17.0% Net Margin 19.0% 21.0% Actual Results Revenue Growth Net Income Multiplier 8.8% 17.1% 100% 29 An employee in this plan… …will understand and respect the importance of profits …will understand what contribution he or she can make to the generation of profits …will understand what his value sharing potential is at various performance levels …will receive communication at various times throughout the year about the results he and the firm are on track to achieve …will understand why his final award is what it is 30 Balancing Short-and Long-Term Value Sharing Programs Owners think about both short-term and long-term goals Why would you want your employees to only think about short-term goals? Shouldn’t value-sharing programs reward for the achievement of both? 31 Future Company Present Company LTIP Salaries STIP Benefits 32 Why Long-Term Value Sharing Matters #1 Value sharing attracts the best talent and magnifies results Attracting the “right” people ▪ Willing and able to compete ▪ Assume stewardship role in safeguarding shareholder interests ▪ Willing to share in risks and rewards of value creation 33 Why Long-Term Value Sharing Matters #2: Value sharing plans (effectively designed) reinforce the company’s business model Nurture a culture invested in the business model ▪ ▪ Reinforce leverage points Reinforce roles and expectations 34 Why Long-Term Value Sharing Matters #3: Value sharing protects against bad profits and promotes good profits Everyone has an interest in good profits if everyone’s wealth multiplier rises or falls on the ability of the company to sustain the right kind of profitability. ▪ ▪ Pay people in a way that communicates long-term profitability expectations Protect company’s interest in generating good profits 35 Why Long-Term Value Sharing Matters #4: Value sharing promotes an ownership mindset Build a rewards system that communicate “what’s important.” ▪ ▪ Keep performance engine working while moving the company forward towards growth goals Define “what’s important” the same way ownership does—revenue/EBITDA growth, profit/margin improvement, cost management 36 Why Long-Term Value Sharing Matters #5: Value sharing builds trust and accelerates results Turn key people into “partners” in building the future business ▪ ▪ Value sharing communicates a sense of fairness Create a unified financial vision for growing the company 37 Why Long-Term Value Sharing Matters 1. 2. 3. 4. 5. Value sharing attracts the best talent and magnifies results Value sharing plans (effectively designed) reinforce the company’s business model Value sharing protects against bad profits and promotes good profits Value sharing promotes an ownership mindset Value sharing builds trust and accelerates results 38 How this happens 1. Paint a picture of the future 2. Monetize it 3. Commit to sharing a portion of it 4. Present it to your key employees 5. Manage it right 6. Consistently reinforce it 39 Yes Full Value Full Value or Appreciation Only? Grant Equity or Not Equity? Performance Based? Appreciation No Reward for Value Increase or Financial Performance? Yes Stock Option Performance Shares Value Increase Full Value or Appreciation? Performance Based? AppreciationPerformance Based or Employee Directed? Employee Directed Strategic Deferred Compensation Performance Phantom Stock Reward for Profit/Cash Flow or Other Metrics? Other Metrics No Yes Phantom Stock Option Performance Based Restricted Stock Full Value Appreciation Financial Performance No Profits Objectives Performance Unit Phantom Stock Allocation or Objectives Based? Allocation Profit Pool 40 How can incentive plans be more effective? Payouts need to reflect performance “About 1/3rd of companies pay out awards even when they don’t achieve the minimum level of performance – a practice, not surprisingly, that’s associated with the least effective plans.” A related tidbit: “Self-funded plans appear to be the most successful at improving business performance.” 41 How can incentive plans be more effective? Design and communication are “make or break” factors. “Plans reported to improve results significantly had three outcomes in common, they: - improved individual performance, - improved performance in target areas, and - engaged employees effectively.” 42 How can incentive plans be more effective? “Almost any type plan can deliver – if it’s properly designed and if it’s supported by business literacy, consistent communication, performance management, and leadership involvement.” 43 Why do value sharing plans work? Require management to clearly define strategy and establish priorities Require communication of priorities and expected achievement levels Engage employees in the determination of how they can contribute Require ongoing communication of performance versus expectations Reinforce importance by “putting money where the mouth is” 44 VisionLink Philosophy Variable compensation is an investment, not an expense Increase financial performance via “self funding” programs ▪ Production, profits, and/or share value Recruit and retain quality employees Company performance is maximized when owner and employee “visions” are linked Creates line of sight Win-win outcomes 45 Q&A 46 Thank you! Craig Rutledge Partner (949) 265-5715 crutledge@vladvisors.com www.vladvisors.com www.phantomstockonline.com 47