Anthony Garone (Anthony@garone.net)
1843 West Naranja Avenue · Mesa, AZ 85202 · Home: (480) 491-2779
Profile:
A forward-thinking technology leader highly experienced in 24x7 operations
management. An ambitious, creative technologist motivated to manifest
innovative and holistic solutions that support immediate and future business
objectives. Passionate about developing and maintaining partnerships
between business units, internal customers, and external vendors.
Experience:
Manager of Application Administration, Pearson. 2009 - Present
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Transform a team of ticket-oriented operational workers into a strategic team
deeply involved with development strategy and technology roadmap to meet
40% year over year growth.
Lead the rebuild strategy for a set of integrated environments that account
for $1B in revenue.
Manage a multi-national team to provide 24x7 operational and strategic
support for enterprise-scale customer-facing and internal applications.
Ensure all uptime, delivery, regulatory, and maintenance metrics are met,
including internal OLAs.
Advocate and implement solutions to solve stagnating institutional problems
and operational debt.
Manage vendor relationships, negotiate contracts and discounts, and ensure
delivery of vendor services.
Serve as departmental liaison to ensure internal customer requests are
addressed and resolved.
Infrastructure Planner/Systems Architect, Pearson. 2008 - 2009
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Controlled all efforts for global distribution of services using Akamai
technologies.
Designed and maintained portfolio of projects; led review sessions with
senior managers.
Planned and implemented disaster recovery sites, mitigated points of failure,
and documented DR architecture, recovery plans and objectives, and
operational guides.
Managed concurrent projects with globally-distributed virtual teams to strict
deadlines.
Applications Specialist, Pearson. 2007 - 2008
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Documented and demystified operational and architectural processes for 30+
year-old application using proprietary programming languages, protocols,
and interfaces.
Developed testing methodology thought to be impossible for highly-complex
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application.
Successfully migrated $53M platform, no customer impact, 100% scorecard.
Provided 24x7 operational and development support for enterprise-scale
customer-facing applications.
Senior Systems Analyst, Arizona State University. 2006 - 2007
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Managed concurrent projects/schedules acting as liaison to customers.
Redesigned entire ASU HR website using standards-based technologies
viewable on multiple device platforms meeting stringent accessibility
standards.
Wrote university-wide budget collection and allocation application for state
legislature fully-integrating with aging and complex financial resource
system.
Developed content management system allowing ASU to accept online
reservations and perform credit card transactions for university-owned
lodging.
Manager of Computer Systems, Creighton School District. 2004 - 2006
Developer, Designer, Consultant, Self-Employed. 1998 - 2007
Education:
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M.S. Technology Management, Arizona State University, 4.0 GPA., Dec. 2010
B. S. Computer Science, Arizona State University, Barrett Honors College,
Dec. 2004.
Project Management Professional (PMP) certified (#1513304)
Six Sigma Yellow Belt Transactional and Production certified
Fortinet Certified Systems Engineer (FCSE) certified
Corporate training in management, leadership, personal development, and
technical fields