Council of State University Libraries, Florida Information Literacy

Council of State University Libraries, Florida

Information Literacy Subcommittee of the

Public Services Planning Committee

Institution Survey

April 2010

1. What is your name and position title?

USF Drew Smith, Information Literacy Librarian

FIU Stephanie Brenenson, Coordinator of Library Instruction

UNF Jim Alderman, University Librarian and Coordinator for Library Instruction

FGCU Carol Maksian, Education & Psychology Librarian

FAU Kristy Padron, Reference Librarian and Lyn Lavigne, Instruction Librarian, Alyse Ergood

NCF

FAMU

UWF

Caroline Reed Interim Director of Public Services

Tiger Swan

Information Literacy Coordinator

Britt McGowan, Instruction Coordinator

Renee Cole Montgomery, Outreach Librarian UCF

USF-

Polytechnic

Catherine Lavalle’-Welch, Associate Librarian

FSU Jacque Druash, Undergraduate Instruction Librarian

2. What is the undergraduate headcount enrollment of students at your campus for spring 2010?

1=Fewer than 5,000 4=15,001-20,000 7=30,001-35,000

2=5,000-10,000

3=10,001-15,000

USF

5=20,001-25,000

6=25,001-30,000

7= 30,0001 – 35,000

8=35,001-40,000

9= More than 40,000

FIU 7= 30,000 – 35,000

UNF 3= 10,001 – 15,000

FGCU 2= 5,000 – 10,000

FAU 5= 20,001 – 25,000

NCF

FAMU

1= <5,000

3= 10,001 – 15,000

UWF

UCF

USF-

Polytechnic

FSU

2= 5,000 – 10,000

9= >40,000

1= <Fewer than 5,000

9= More than 40,000

3. What is the graduate headcount enrollment of students at your campus for spring 2010?

1= <5,000

2=5,000-10,000

3=10,001-15,000

4=15,001-20,000

5=20,001-25,000

6= >25,000

7=Other (please specify)

USF 2= 5,000 – 10,000

FIU 2= 5,000 – 10,000

UNF 1= <5,000

FGCU 1= <5,000

FAU

NCF

2= 5,000 – 10,000

7= Other: Does not offer graduate degrees

FAMU

UWF

1= <5,000

1= <5,000

UCF

USF-

Polytechnic

2= 5,000-10,000

1= <5,000

FSU

USF

6= >25,000

4. What position has overall responsibility for coordinating, developing, planning, and promoting your program?

1=Instruction Coordinator

2=Associate Director for Instruction

3=Instruction Librarian


4= Other: Duties are shared among more than one librarian.

FIU 1= Instruction Coordinator

UNF 1= Instruction Coordinator

FGCU 4= Other: The Head of Reference, Research & Instruction Department oversees this area.

FAU 1= Instruction Librarian

NCF 4= Other: Interim Director of Public Services

FAMU

UWF

UCF

USF-

Polytechnic

FSU

4= Department head, instruction coordinator, librarians who teach

4= Associate Librarian

USF

3= Instruction Librarian

5. How many librarians are assigned to library instruction or information literacy activities?

10

FIU

UNF

1= Instruction Coordinator

1= Instruction Coordinator

11 or 12, when we have all current positions filled.

3

FGCU

FAU

Seven librarians do library instruction or information literacy activities.

8

NCF

UNF

1

FAMU

FIU

7 currently active

UWF

USF

7

UCF

USF-

Polytechnic

13

1 (Will change in 2010)

FSU 1

6. Do you have other staff teaching in your program besides librarians?

1=Yes 2=No

1= Yes

1= Yes

2= No

FGCU 2= No

FAU

NCF

2= No

2= No

FAMU

UWF

2= No

2= No

UCF

USF-

Polytechnic

2= No

2= No

FSU 1= Yes

7. If the answer to the previous question was "yes", who else in your organization participates in delivering instruction?

1=Graduate assistants

2=Library staff assistants

3=Student assistants

4=Other

USF

FIU

UNF

1= Graduate assistants

2= Library staff assistants

2= Senior Library Technical Assistant n/a

FGCU

FAU n/a n/a

NCF n/a

FAMU n/a

UWF n/a

UCF

USF-

Polytechnic

FSU

1= Graduate assistants

2= Library staff assistants

8. Do you have librarians assigned only to library instruction to the exclusion of other activities or assignments?

1=Yes 2=No

USF

FIU n/a n/a

2= No

2= No

UNF

FGCU

2= No

2= No

FAU 2= No

NCF 2= No

FAMU 2= No

UWF 2= No

UCF

USF-

Polytechnic

FIU

2= No

2= No

FSU

USF

2= No

9. How many face-to-face library instruction sessions did your library do in 2009?

441

400

UNF 213

FGCU

From January 2009 - December 2009 librarian gave 150 library instruction, orientation, and workshop sessions. Librarians also conducted 210 individual research consultations.

300 FAU

NCF

27 classroom sessions offered Spring, Summer & Fall 2009 and 242 individual research consultations, totaling 426 students

185 FAMU

UWF 182

UCF

USF-

Polytechnic

425 instruction sessions and 19 other sessions

46

FSU

460

10. If you did online instruction, how many sessions were done in 2009?

USF 10

FIU

UNF

0

0

FGCU 0

FAU 0

NCF 0

FAMU 0

UWF

UCF

USF-

Polytechnic

0

embedded librarians in 77 online courses

7

FSU

83

11. Have you developed goals and objectives for your program?

1=Yes 2=No 3=We are currently developing them

USF 3. We are currently developing them

FIU 1= Yes

UNF

FGCU

FAU

3. We are currently developing them

1= Yes

3. We are currently developing them

NCF 2= No

FAMU 3. We are currently developing them

UWF 3. We are currently developing them

UCF

USF-

Polytechnic

1= Yes

2= No

FSU 1= Yes

12. Have you used the ACRL information literacy standards to design a course or set of courses and mapped these to course objectives?

1=Yes 2=No 3=We are currently working on this

USF 3. We are currently working on this

FIU

UNF

1= Yes

2= No

FGCU

FAU

1= Yes

1= Yes

NCF 2= No

FAMU 3. Yes

UWF 3. We are currently working on this

UCF

USF-

Polytechnic

2= No

3. We are currently working on this

FSU 1= Yes

13. Do you have any librarian "embedded" in a course or in the curriculum using course management software

(for example, Blackboard) or other method?

1=Yes 3=We are currently working on this

2=No 4=Other (please specify)

USF 1= Yes

FIU

UNF

1= Yes. Several of us have been embedded into in-person courses in the past. Over the past year, two librarians have been embedded through Blackboard in between 4-12 classes depending on the semester.

4= Not this semester, but I have been "embedded" in a couple of classes using Blackboard.

FGCU

FAU

4= We do not have any librarians embedded in courses at this time. Professors may link to learning objects and library tutorials within Angel but we do not have any librarians embedded in courses. Some librarians have also shared handouts for professors to post in specific courses. One librarian is an editor in some classes so she can update and add learning objects as needed and also see class assignments.

1= Yes

NCF 4= We just got course management software in the Fall of 2010. We are hoping to embed.

FAMU

UWF

3= We are currently working on this


UCF 1= Yes

USF-

Polytechnic

2= No

FSU 1= Yes

14. When a librarian presents an instruction session to a class, which of the following best describes the practice at your campus?

1= Librarians design their own sessions with or without input from the faculty member

2= Librarian follows a standard lesson design with some modifications

3=A combination of 1 and 2


USF 3=A combination of 1 and 2

FIU 3=A combination of 1 and 2

UNF 1= Librarians design their own sessions with or without input from the faculty member

FGCU 1= Librarians design their own sessions with or without input from the faculty member

FAU

NCF


1= Librarians design their own sessions with or without input from the faculty member

FAMU

3=A combination of 1 and 2; Also, we always attempt to obtain assignment information from the professor, but this does not always appear.

3=A combination of 1 and 2 UWF

UCF

USF-

Polytechnic

1=Librarians design their own sessions with or without input from the faculty member


FSU 3=A combination of 1 and 2

15. How is instruction assigned to librarians?

Subject librarians usually teach courses in their areas. Some are assigned due to traditional

USF

FIU

UNF

FGCU relationship between faculty member and librarian. Others are made available on a firstcome, first-serve volunteer basis.

When liaison responsibilities don't dictate who will teach, the coordinators assign the sessions.

I coordinate sessions with available staff. While we only have 3 people directly assigned to instruction, technically any reference librarian is available to teach classes.

Sessions are assigned according to subject areas and availability.

FAU

NCF

By interest and strength within disciplines, and moderated by their teaching load and schedule.

We only have one librarian doing classroom instruction. Requests come from faculty inperson or via phone, e-mail or a web form.

By the instruction coordinator. Emphasis is given on subject librarians instructing classes related to their area. We desire to have at least one week advance notice from a professor.

However, when last minute requests come the instruction coordinator accepts and teaches these according to availability. Currently all graduate level and a majority of upper-level

FAMU

UWF courses are only taught by the coordinator or the coordinator's supervisor. Therefore, the coordinator currently instructs a larger percentage of overall classes.

Generally, faculty contacts the librarian liaison to their department and schedule the sessions directly. The Instruction Coordinator schedules the sessions at times and handles most of orientation classes, dividing them out when necessary.

Some teach mostly ENC1101/1102, which others teach mostly classes that fall within their collection development areas, and some teach a little of both. Each librarian has a percentage for LI in their Assignment of Responsibilities each year.

Solo librarian

UCF

USF-

Polytechnic

FSU

I do or assign as requested all undergraduate instruction. Other instructions are done by each liaison for their area.

16. Have you developed any online tutorials?

1=Yes 2=No 3=Other (please specify)

USF

FIU

UNF

FGCU

FAU

NCF

1=Yes

1=Yes

3=We are currently working on this. I will be supervising an FSU intern over the summer to design tutorials.

1=Yes

1=Yes

2=No

FAMU

UWF

1=Yes

1=Yes

UCF

USF-

Polytechnic

1=Yes

1=Yes

FSU 1=Yes

17. If you have developed online tutorials, have you gathered data to assess them?

1=Yes 2=No 3=We are currently working on this 4=Other (please specify)

USF 3= We are currently working on this

FIU 1=Yes

UNF

FGCU n/a


FAU

NCF

3= We are currently working on this n/a

FAMU 2=No

UWF 1=Yes

UCF

USF-

Polytechnic

3=We are current working on this

1=Yes

FSU 1=Yes

18. What software do you use to create tutorials?

USF

FIU

Camtasia, Jing, QuickTime extensions in Mac OS X Snow Leopard

Outsourced - used Flash

UNF

FGCU

Camtasia

For some tutorials, we used Viewlet Builder, now we are using Camtasia

FAU

NCF

Camtasia, HTML

(No response)

FAMU

UWF

Captivate 2.0, but will soon be using Captivate 4.0

Dreamweaver, Camtasia, Webquiz

UCF

USF-

Polytechnic

A combination of systems as a home grown system

Camtasia

FSU Various

19. Do you have instruction services designed specifically for distance learners? If so, briefly describe.

USF

FIU

We have a LibGuide for distance learners. We work closely with the campus unit for distance learning. A librarian is embedded in the Blackboard community for distance learners. Once a year, we offer (and record) an online help session for distance learners.

Yes. A specific librarian handles these classes.

UNF

FGCU

FAU

I'm working with a couple of education technology students this semester on developing direct support for DL. In the meantime, we have many resources available to DL students via the library's website.

We have research guides, handouts and tutorials to assist learners when they are off campus but we have not designed anything specifically for distance learning classes.

Yes, we have a Business Class library session on video. The tutorials are also geared to distance learners.

NCF

We don't have distance learners. We do have students who are on the Exchange Program and often do individual sessions with them via e-mail.

Not a specific design, but we do have instruction available to our distance learning classes. FAMU

We have online orientation and some of the subject specialists have created discipline specific tutorials that are embedded in the course management system. We are currently

UWF

UCF

USF-

Polytechnic talking about using Elluminate.

No

Online open door seminars are offered each semester. They were instigated primarily for distance learners. Online tutorials are available to all.

No FSU

20. Do you have specialized support in terms of library personnel to assist you in the creation of instructional materials?


USF

FIU

2=No

2=No

UNF 2=No

FGCU 1=Yes

FAU 1=Yes

NCF 1=Yes

FAMU

UWF

1=Yes

1=Yes

UCF

USF-

Polytechnic

2=No

3=Use of student assistant

FSU 2=No

21. Do your librarians teach library skills in a "for credit" course?


USF 2=No

FIU

UNF

2=No

1=Yes

FGCU

FAU

NCF

FAMU

UWF

2=No

1=Yes, in a medical school class, Student Life Skills classes, and soon English 1101

2=No. We don't have library skills courses in the curriculum. Instruction is usually done for individual classes at the request of the professor.

2=No

2=No

UCF

USF-

Polytechnic

2=No

2=No

FSU 2=No

22. Which departments or entities have been collaborators with the library for information literacy initiatives?

1= Individual faculty members 3=University administration or other campus groups (for

2=College departments

USF example, a faculty development unit)

4= Community Other (please specify)

1= Individual faculty members

2= College departments

3= University administration or other campus groups (for example, a faculty development unit)

FIU

UNF





FGCU

FAU

NCF

FAMU

UWF






3= Community (Life-long Learning for senior citizens)








UCF

FIU



USF-

Polytechnic



1= Individual faculty members, ENC 1102 Director FSU

23. What new technologies (for example, podcasts) are you using to carry out your services?

USF Library Guy/Library Gal podcasts. Subject-oriented blogs.

Classroom Response System (clickers)

UNF IM, limited use of podcasts

FGCU

FAU

NCF

FAMU

We implemented LibGuides last year to supplement instruction sessions and also purchased

Camtasia to develop more interactive tutorials. One of our librarians used Softchalk to develop our revised Skunk Ape Tutorial.

Online tutorials, text messaging, email, chat, Facebook, YouTube, LibGuides. Soon, statewide Ask-A-Librarian.

Plan to do podcasts and online tutorials using Captivate. Also, have spoken to our Public

Affairs Department about doing short videos that we can use on our website.

None currently

UWF Looking into the use of Elluminate for distance learners, and Flash for our online tutorials.

UCF (no response)

USF-

Polytechnic online tutorials (Camtasia), synchronous electronic classroom environment (Elluminate)

FSU Smart Boards

24. Do you have a method in place to assess whether goals and objectives of your program are being achieved?

1=Yes, we have a method in place

2=No, we do not have a method in place

FIU

4=We have not yet developed our goals and objectives


3=No, but we are working on a method

USF 3= No, but we are working on a method

5=Other. We use various methods.

UNF

FGCU

5=Other. We have a couple of instructional surveys that we administer following selected classes.

3= No, but we are working on a method

FAU 3= No, but we are working on a method

NCF 4= We have not yet developed our goals and objectives

FAMU

UWF

1= Yes, we have a method in place


UCF

USF-

Polytechnic


5=Other. Sessions themselves are assessed.

FSU 1=Yes, we have a method in place

25. Are librarians teaching in your program assessed for evaluation purposes?

1=Yes

2=No

3=We are working on an assessment plan/method


USF 3= We are working on an assessment plan/method

FIU 2= No

UNF 2= No

FGCU 1= Yes

FAU

NCF

1= Yes. We are starting peer-review/coaching process for instructors. They are noted if they participate, but the results are for their improvement more than formal evaluative purposes.

4=Other. Not at the current time but this will come as we make changes in our model for delivering reference services from a single service desk. This will allow more time to liaison with faculty and to develop a real instruction program.

1= Yes FAMU

UWF 1= Yes

UCF

USF-

Polytechnic

1= Yes

2= No

FSU 1= Yes

26. If your teaching librarians are evaluated, who evaluates them? (Check any that apply)

1=Peer librarians

2=Students

3=Faculty

4=Supervisor or administrator

5=Instruction Coordinator


USF

FIU

FGCU

FAU n/a

6= In the past, the instruction coordinator evaluated them.

UNF

FGCU n/a

4= Supervisor or administrator

FAU

NCF

FAMU

1= Peer librarians

3= Faculty


5= Instruction Coordinator n/a

2= Students

3= Faculty


2= Students UWF

UCF

USF-

Polytechnic

FSU

USF

1= Peer librarians

27. Have you done any kind of assessment through survey or other method of faculty perceptions of your program?


1=Yes

FIU

UNF

FGCU

4= Supervisor or administrator n/a

1=Yes

1=Yes

2=No

FAU 3=Other. A preliminary assessment is in the works.

NCF 2=No

FAMU

UWF

USF

No

UCF

USF-

Polytechnic

1=Yes

3=Other. Faculty who invited me to their class are assessed.

FSU 1=Yes

28. Are library skills activities given to students in a session assessed (for example, as learning outcomes)?

1=Yes, all activities are assessed

2= Some activities are assessed

4= None are assessed at this time

5=Other

3= A few of our activities are assessed


FIU

UNF

1=Yes





NCF

FAMU


5= We assess the knowledge, but not the skills so no testing of this sort is done

UWF

UCF



USF-

Polytechnic

USF


FSU 2= Some activities are assessed

29. Check below some of the assessment tools you have used in your program.

1=Online or paper survey (student self-evaluation)

2=Focus groups

3= Test to evaluate student learning outcomes


1= Online or paper survey (student self-evaluation)

FIU 1= Online or paper survey (student self-evaluation)

UNF



FGCU

FAU




NCF

FAMU

4= Occasionally we get feedback from faculty.


UWF

UCF

USF-

Polytechnic

FSU







30. Have you implemented any kind of instruction survey or assessment recently? If so, describe briefly.

USF (No response)

FIU

UNF

We survey every class but we don't receive all of them back. We generally get a good representation of evaluations for each librarian who teaches.

(No response)

FGCU

FAU

NCF

We developed a brief survey for English comp classes. Some librarians are working on a survey for upper level classes.

SLS student assessment: it's a university approved and sponsored survey. All ENC 1102 students are also undergoing a similar survey at this time. Results will be used to improve instruction.

At the current time we do not have a formal assessment process. I am hopeful that something comes from the assessment being done in our QEP classes.

FAMU

UWF

UCF

USF-

Polytechnic

We implement a short 3-4 question pre & post for every class taught during the semester.

These questions are designed based upon the ACRL standards, performance indicators, and outcomes. We began implementing the pre & post assessment at the beginning of this academic year, fall 2009. In addition to this pre & post we also collect a 'survey' (smile sheet) from each student and faculty member in order to determine if the student and faculty member felt the session was beneficial and so forth.

None

One librarian does a lot with this for our SLS 1501 Courses - the students do a pre and post test for these courses on library skills.

(no response)

FSU Yes, an online simple Q&A for ENC 1102.

31. Overall, how would you characterize faculty awareness of library instruction services at your campus?

1=Very aware

2=Somewhat aware

3=Aware

4=Not very aware

5=Not at all aware

USF 3=Aware

FIU 3=Aware

UNF 3=Aware

FGCU 3=Aware

FAU

FGCU

2=Somewhat aware

NCF

FAMU

UWF

2=Somewhat aware

4=Not very aware

2=Somewhat aware

UCF

USF-

Polytechnic

FSU

FIU

2=Somewhat aware

3=Aware

3=Aware

32. Overall, how would you characterize faculty awareness of information literacy concepts and standards at your campus?

1=Very aware

2=Somewhat aware

3=Aware

4=Not very aware

5=Not at all aware

USF 4=Not very aware

4=Not very aware

UNF 3=Aware

2=Somewhat aware

FAU 4=Not very aware

NCF

FAMU

3=Aware

4=Not very aware

UWF

UCF

USF-

Polytechnic

FSU

2=Somewhat aware

1=Very aware

4=Not very aware

3=Aware

33. How would you characterize the level of satisfaction faculty have with your instruction program as it is currently delivered from your library?

1=Very satisfied

2=Somewhat satisfied

3=Satisfied

4=Not very satisfied

5=Unsatisfied

USF 2=Somewhat satisfied

FIU 1=Very satisfied

UNF 1=Very satisfied

FGCU 1=Very satisfied

FAU 1=Very satisfied

NCF

FAMU

UWF


1=Very satisfied

UCF

USF-

Polytechnic

FSU



4=Not very satisfied

3=Satisfied

34. What are your two biggest challenges to carrying out library instruction/information literacy at your campus?

USF

1. Designing program assessment strategies.

2. Not enough staff to offer face-to-face instruction for all who want it.

FIU

UNF

FGCU

FAU

NCF

FAMU

UWF

1. Having enough librarians to meet the demand.

2. Having the time and expertise to create engaging, interactive online tutorials.

1. Adequate staffing

2. Adequate funding.

1. Cooperation of teaching faculty.

2. Students do not feel they need library sessions --they feel they can find what they need via Google or the Internet.

1. Librarians have to make best use of the limited time they have w/ students.

2. Becoming embedded in classes to work with students and professors over the course of a semester.

The fact that we only have one person doing instruction. We are starting from scratch in terms of getting an information literacy program set up. Once we have more librarians participating in instruction planning should be a priority.

1. Adequate Staffing

2. Marketing

1. Not having a strategic plan in place - I am working to create an Information Literacy

Committee with librarians and faculty

2. Lack of library staffing

UCF

USF-

Polytechnic

1. One-shot sessions

1.

Lack of time as solo librarian

2. Lack of 1st year experience program (no freshmen on this campus until 2011-2012)

FSU 1. Instructors reluctance to schedule an instruction class.

35. What are your two greatest assets in carrying out your program?

USF

1. Good cooperation with other campus units (First-Year Composition, Center for 21st

Century Teaching Excellence, Distance Learning, etc.).

2. Availability of technology for instructional purposes.

FIU

UNF

1. Staff Enthusiasm & Commitment

2. Two instruction classrooms equipped with computers.

1. Motivated and dedicated professionals

2. Up-to-date and more than ample training facilities.

FGCU

FAU

NCF

FAMU

1. We have knowledgeable and experienced librarians.

2. We have the space, equipment, applications, and tools needed to do quality instruction.

1. Our librarians and staff are very qualified and enthusiastic.

2. We are supported by our library

1. We have a number of faculty who ask for instruction sessions year after year.

2. Our faculty refer to reference librarians so that students can meet individually with a librarian.

1. Computer classroom for 51 students

UWF

2.QEP / Quality Enhancement Program, which has set a requirement for all first year English students to attend information literacy sessions

1. Willingness and eagerness of our Center for University Teaching, Learning, and

Assessment to assist and help out in terms of awareness/teaching (the administrator is very enthusiastic).

2. Strong support from key faculty on campus.

1. Administrative/Faculty support UCF

USF-

Polytechnic

USF

FIU

UNF

1. Great technology tools and support

FSU 1= A new instruction room and energetic librarians.

36. What two issues would you like this group to explore?

1. Program assessment.

2= Integration of ACRL outcomes into the program.

1. Instructional Design

2= Assessment

(No response)

FGCU

FAU

NCF

FAMU

UWF

1. How to make instruction sessions more interactive.

2= Best ways to promote/market library instruction to faculty.

1. How to expand a program (staffing, space, expertise) to reach more students/faculty so librarians aren't spread so thin and can have a focus.

2= Creating stronger liaison/instruction relationships with faculty.

1. Developing more statewide tutorials that we can all use.

2= Mentoring of librarians who need to set up an information literacy program by

"experienced" librarians.

1. Integrating an online tutorial into the information literacy program for new students to have done before coming to the session.

2= Create online versions for all of our surveys and pre/post assessments in order to simplify data collection.

1. How to create a plan / collaborate with faculty and departments.

2= What the most effective online tutorials consist of (what way do students like to learn?)

UCF

USF-

Polytechnic

FSU

(no response)

1. Sharing of goals and objectives

2= Sharing of activities

1. How do we convince faculty that they can't teach undergraduate research?

Council of State University Libraries, Florida Information Literacy

425 instruction sessions and 19 other sessions

46

460

embedded librarians in 77 online courses

7

83

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Council of State University Libraries, Florida Information Literacy

425 instruction sessions and 19 other sessions

46

460

embedded librarians in 77 online courses

7

83

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