Heartland Community College
Social and Business Sciences Division
Course Syllabus for Students
Course Prefix and Number: BUSN 220.01HY Fall 2009
Course Title: Principles of Management
Credit Hours: 3
Days and times the course meets by section: Mondays
6:00 to 7:15 PM
Catalog Description:
This management course is designed to introduce students to the role of various levels of
management in public and private sector organizations. Emphasis is placed on the management
functions of planning, organizing, leading, and controlling in a dynamic global environment.
Prerequisite: None
Professor Information:
Terry R. Lowe MBA, SPHR
Phone number: 309/663-5638
E-mail address: terry.lowe@heartland.edu
Office Mailbox: ICB 2101
Office hours: By Appointment
Required Textbook: Robert Kreitner, Foundations of Management: Basics and Best Practices.
Houghton Mifflin Company, 2005.
Relationship to Academic Development Programs and Transfer:
Principles of Management, BUSN 220, is generally accepted as elective hours at senior
universities. For specific transfer information please, contact an academic advisor in Student
Services. This course is not a General Education/IAI course. For a discussion of IAI courses,
please refer to the IAI web page at www.itransfer.org for more information.
Student Learning: Student learning is a result of a conscientious effort by both the student and
the instructor. The student who makes a sincere and consistent effort, and reads and prepares
assignments to the best of his/her ability increases the opportunity for success.
Instructor’s Role: The instructor's primary role is creating a positive environment for learning
to occur. In that environment, you will be encouraged, supported, and offered feedback.
Course Objectives (Learning Outcomes):
Upon successful completion of this course, students will be able to:
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Identify the primary roles and skills of managers in organizations and characterize the
nature of managerial work.
Describe the different kinds of managers from the standpoints of level and area of the
organization and discuss how people become managers.
Describe the nature of management, define management and managers, and characterize
their importance to organizations.
Identify and explain the basic management functions in organizations.
Justify the importance of history and theory to management thought, explain the historical
context of management, and discuss precursors to modem management theory.
Identify and describe contemporary management thought, including popular management
theory and contemporary management challenges.
Identify how the internal and external environments affect organizations and how
organizations respond to their environments.
Discuss the basic models of organizational effectiveness and describe how they can be used
together.
Discuss the formation of individual ethics and describe three areas of special concern for
managers.
Trace the development of the concept of social responsibility and specify to whom or what
an organization might be considered responsible.
Describe the nature of internal business, including its meaning, recent trends, managing
internationalization, and managing in an international market.
Discuss the structure of the global economy and how it affects international management.
Identify and discuss the environmental challenges inherent in international management.
Summarize the planning process.
Discuss the purposes of organizational goals, identify different kids of goals, discuss who
sets goals, and describe how to manage multiple goals.
Identify different kinds of organizational plans, note the time frames for planning, discuss
who plans, and describe contingency planning.
Describe the nature of strategic management, how strategy is formulated, and the major
ways strategy is implemented.
Define decision making and discuss types of decisions and decision making conditions.
Identify and discuss planning techniques managers use.
Identify the basic building blocks of organizations including alternative approaches to
designing jobs, establishing reporting relationships, and position differentiation.
Describe emerging issues in organizational design.
22. Describe the nature of organizational change, including forces for change and planned vs.
reactive change.
23. Describe the environmental context of human resource management, including its strategic
importance and its relationship with legal and social factors.
24. Discuss how organizations maintain human resources, including the determination of
compensation, benefits, and career planning.
25. Identify and describe emerging perspectives on motivation, as well as popular motivational
strategies.
26. Describe the nature of leadership and distinguish leadership from management.
27. Describe the nature of control in organizations, including its purpose, importance, areas,
responsibilities, and the planning-controlling link.
Course/Lab Outline:
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An introduction to management
The environmental content of management
Planning and decision making
The organizing process
The leading process
The controlling process
METHODS OF INSTRUCTION:
Rationale For Course Content:
All topics discussed and assigned are designed to enhance the student's knowledge of the role of
management in the business organization. The content in this course will provide both the
student transferring to an upper division school of business, and the student directly entering the
work force, with the tools necessary to both identify and participate in effective management
practices.
Description Of Learning Format:
The student should follow this procedure for each week:
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Check the course calendar frequently and develop a study plan each week.
Study the required textbook pages.
Utilize online materials.
Complete and submit assignments before deadlines.
Ask for clarifications of readings and assignments when needed.
Log in at least 3 times each week to check for updates.
Grading Policies:
FEEDBACK AND GRADING SYSTEM:
The final grade in this course will be determined by the total points earned:
300 points
16 M/C and 16 T/F Quizzes (There is a MC and T/F quiz for each chapter and
appendix)
160 points
Group Project
240 points
8 Activity Assignments completed from various chapters
300 points
Exams: 3 Exams (100 points each)
1,000 points Total
Grading Scale:
A = 900 – 1,000 points
B = 800 - 899 points
C = 700 - 799 points
D = 600 - 699 points
F = 599 0 points
Attendance and Late Work: Separate handouts will be provided outlining these policies.
Incompletes:
An incomplete grade may be given to a student who, by the withdrawal date, can reasonably be
expected to pass the course. Incompletes may be granted only when justified by extreme
circumstances (e.g., serious illness, accident, death or serious illness in the immediate family).
Incomplete grades are not given for such reasons as unjustified failure to appear for the final
examination. The instructor and the student must sign a written agreement outlining the
requirements to be met. The agreed upon requirements must be completed no later than the end
of the following semester (spring semester for incompletes granted during the fall, and the
following fall for incompletes given during the spring and summer semesters). By the agreed
upon date, the instructor will assign a grade or the incomplete will be changed to an F if the
requirements are not completed.
Required Writing and Reading:
Students should read the required chapters from the textbook, articles, and reference materials as
indicated in the Course Calendar. All written assignments are designed to enhance students’
writing and critical thinking skills by analyzing concepts discussed in the course. All written
assignments must be submitted online.
Academic Integrity and Plagiarism
Academic Integrity
Academic integrity is a fundamental principle of collegial life at Heartland Community College
and is essential to the credibility of the College’s educational programs. Moreover, because
grading may be competitive, students who misrepresent their academic work violate the right of
their fellow students. The College, therefore, views any act of academic dishonest as a serious
offense requiring disciplinary measures, including course failure, suspension, and even expulsion
from the College. In addition, an act of academic dishonesty may have unforeseen effects far
beyond any officially imposed penalties.
Violations of academic integrity include, but are not limited to cheating, aiding or suborning
cheating or other acts of academic dishonesty, plagiarism, misrepresentation of data, falsification
of academic records or documents and unauthorized access to computerized academic or
administrative records or systems. Definitions of these violations may be found in the college
catalog.
Students are not allowed to copy, print, e-mail, or otherwise acquire any online or
classroom Quiz or Exam. The penalties for violation will be severe, ranging from failure
on the particular piece of work, failure in the course, and/or expulsion from school in
extreme cases.
Plagiarism
Plagiarism is the presenting of others’ ideas as if they were your own. When you write a paper,
create a project, do a presentation or create anything original, it is assumed that all the work,
except for that which is attributed to another author or creator, is your own. Plagiarism is
considered a serious academic offense and may take the following forms:
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Copying word-for-word from another source and not giving that source credit.
Paraphrasing the work of another and not giving that source credit.
Adopting a particularly apt phrase as your own
Using an image or a copy of an image without crediting its source
Paraphrasing someone else’s line of thinking in the development of a topic as if it were
your own.
Receiving excessive help from a friend or elsewhere, or using another project as if it were
your own.
Note that word-for-word copying is not the only form of plagiarism.
The penalties for plagiarism may be severe, ranging from failure on the particular piece of work,
failure in the course or expulsion from school in extreme cases.
[Adapted from the Modern Language Association=s MLA Handbook for Writers of Research Papers. New York:
MLA, 1995: 26]
Support Services:
Library: The Library, located in the Student Commons Buildings at the Raab Road
campus, provides Heartland students with a full range of resources including books,
online journal databases, videos, newspapers, periodicals, reserves, and interlibrary loan.
Librarians are available to assist in locating information. For more information, please
call the Library (309) 268-8200 or (309) 268-8292
Tutoring Services: Heartland Community College offers tutoring in various forms at no
cost to Heartland students at the Tutoring and Testing Center in Normal and at
the Pontiac and Lincoln Centers. Tutors are available at convenient times throughout the
week. Study groups are also available by request. For more information about services
available at each location, please call the Tutoring and Testing Center in Normal (309) at
268-8231, the Pontiac Center at (815) 842-6777, or the Lincoln Center at (217) 735-1731.
Testing Services: The Tutoring and Testing Center provides a secure testing
environment for students who are enrolled in online, hybrid, and other distance learning
courses; have a documented disability; or need to take a make-up exam. Testing
accommodations for students having documented disabilities must be arranged by the
student through the Office of Disability Services, and Testing Services will only
administer make-up exams at the request of the instructor. Contact Testing Services at
(309) 268-8231 for more information.
Open Computing Lab: The Open Computing Lab provides free computing for HCC
students at convenient times throughout the week. The computer lab is staffed by trained
Lab Assistants and offers the use of approximately 70 computers, a scanner, a laser
printer, and an electric typewriter.